Historia awarii Ubiquiti

1. 26 października 2026 21:00 UTCinvestigating

   Podzbiór instalacji UniFi Talk może doświadczyć problemów telefonicznych wpływających na połączenia przychodzące i wychodzące. Instalacje korzystające z zaawansowanego połączenia są naruszone.

2. 26 października 2026 21:20 UTCmonitoring

   Monitorujemy w celu potwierdzenia, że usługa została w pełni przywrócona. Jeśli nadal masz problemy z połączeniami przychodzącymi lub wychodzącymi, skontaktuj się z UniFi Support.

3. 27 października 2026 00:10 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 24 lipca 2026 11:32 UTCinvestigating

   Obecnie badamy tę kwestię.

2. 24 lipca 2026 11:39 UTCinvestigating

   Nadal badamy tę kwestię.

3. 24 lipca 2026 12:03 UTCidentified

   Problem ten został zidentyfikowany i obserwujemy stopniowe ożywienie.

4. 24 lipca 2026 12:16 UTCidentified

   Kontynuujemy prace nad rozwiązaniem tego problemu.

5. 24 lipca 2026 12:23 UTCmonitoring

   Regeneracja jest w toku, a my monitorujemy wydajność usług.

6. 24 lipca 2026 13:48 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 16 lipca 2026 09:05 UTCinvestigating

   Badamy wysokie błędy 5xx, które mogą mieć wpływ na wszystkie usługi UI Cloud, w tym portale internetowe, API, uwierzytelnianie i aplikacje zarządzane chmurą. Wydaje się, że problem ten wiąże się z trwającym incydentem AWS CloudFront dotykającym klientów korzystających z CloudFront VPC Origins. Aktywnie monitorujemy sytuację, oceniamy wpływ naszej platformy oraz współpracujemy z AWS w trakcie ich badania. Dostarczymy aktualizacje w miarę dostępności większej ilości informacji.

2. 16 lipca 2026 11:32 UTCresolved

   Podwyższone błędy 5xx wpływające na usługi UI Cloud zostały rozwiązane, a usługa wróciła do normalnej pracy. W razie konieczności dalszych działań lub dalszych działań będziemy dzielić się dodatkowymi informacjami.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 26 lutego 2026 17:41 UTCidentified

   The issue has been identified.

2. 26 lutego 2026 17:41 UTCidentified

   We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.

3. 26 lutego 2026 17:42 UTCidentified

   We are continuing to monitor this issue.

4. 27 lutego 2026 02:23 UTCresolved

   This incident has been resolved.

1. 20 października 2025 09:51 UTCidentified

   An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.

2. 20 października 2025 12:17 UTCmonitoring

   We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com

3. 21 października 2025 07:14 UTCresolved

   This incident has been resolved.

1. 24 września 2025 10:25 UTCidentified

   We are aware of a degraded performance for some customers and are investigating with the highest priority.

2. 24 września 2025 12:37 UTCmonitoring

   We are continuing to monitor for any further issues

3. 24 września 2025 13:56 UTCresolved

   This incident has been resolved.

1. 6 marca 2025 17:15 UTCinvestigating

   An issue has been identified where users may be unable to make and/or receive calls to/from their UniFi Talk numbers. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 6 marca 2025 17:17 UTCinvestigating

   In some cases, disabling the Advanced Call Routing option and restarting the Talk application may help users.

3. 6 marca 2025 17:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 marca 2025 20:16 UTCresolved

   This incident has been resolved.

1. 10 grudnia 2024 10:26 UTCidentified

   A small number of UISP Cloud Hosting instances are offline and unable to start. The issue has been identified and a fix is being implemented.

2. 10 grudnia 2024 19:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 grudnia 2024 22:54 UTCresolved

   This incident has been resolved.

1. 1 listopada 2024 09:54 UTCidentified

   UISP Console users may experience issues with remote connection. The root cause has been identified and we are working on a fix.

2. 2 listopada 2024 09:33 UTCinvestigating

   A small percentage of UISP consoles still experience issues with remote connection.

3. 2 listopada 2024 10:04 UTCidentified

   An issue has been identified and we are implementing a fix.

4. 2 listopada 2024 10:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 listopada 2024 11:22 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 3 listopada 2024 12:15 UTCresolved

   This incident has been resolved.

1. 20 września 2024 11:21 UTCidentified

   An issue has been identified where users may be unable to access their number lists and subscription data within UniFi Talk. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20 września 2024 12:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 września 2024 12:59 UTCresolved

   This incident has been resolved.

1. 29 sierpnia 2024 09:28 UTCinvestigating

   An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 29 sierpnia 2024 10:32 UTCresolved

   This incident has been resolved.

1. 16 kwietnia 2024 00:48 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16 kwietnia 2024 02:50 UTCresolved

   This incident has been resolved.

1. 16 lutego 2024 08:59 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16 lutego 2024 11:15 UTCmonitoring

   We are continuing to monitor for any further issues

3. 16 lutego 2024 12:05 UTCresolved

   This incident has been resolved.

1. 31 stycznia 2024 20:40 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 31 stycznia 2024 21:30 UTCresolved

   This incident has been resolved.

1. 26 stycznia 2024 08:46 UTCinvestigating

   UniFi Network application on a small number of Official UniFi Hosting instances is currently inaccessible.

2. 26 stycznia 2024 09:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 stycznia 2024 09:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 stycznia 2024 11:28 UTCresolved

   This incident has been resolved.

1. 20 grudnia 2023 13:09 UTCinvestigating

   We are aware of a degraded performance and are investigating with the highest priority.

2. 20 grudnia 2023 14:10 UTCresolved

   This incident has been resolved.

1. 18 września 2023 21:15 UTCinvestigating

   We are continuing to investigate and will provide an update as soon as possible.

2. 19 września 2023 06:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 września 2023 06:40 UTCresolved

   This incident has been resolved.

1. 18 września 2023 18:56 UTCinvestigating

   We are currently investigating and will provide an update as soon as possible.

2. 18 września 2023 20:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 września 2023 20:24 UTCresolved

   This incident has been resolved.

1. 24 kwietnia 2023 20:32 UTCinvestigating

   We are aware of an outage and are investigating with the highest priority. We appreciate your patience and hope to get systems online as soon as possible.

2. 24 kwietnia 2023 21:11 UTCmonitoring

   Our services are once again operational and we are continuing to monitor for any lingering effects.

3. 24 kwietnia 2023 21:16 UTCresolved

   This incident has been resolved.

1. 20 kwietnia 2023 17:21 UTCinvestigating

   An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20 kwietnia 2023 17:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 kwietnia 2023 18:13 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 20 kwietnia 2023 18:31 UTCresolved

   This incident has been resolved.