Historia awarii Uphold

1. 19 października 2026 19:10 UTCinvestigating

   Obecnie badamy zakłócenia w obsłudze wpływające na transakcje kartami dla posiadaczy kart Uphold. Kwestia ta jest spowodowana wzrostem liczby nieudanych autoryzacji na trzecim procesorze kart. Zespoły aktywnie badają sprawę we współpracy z naszym zespołem inżynieryjnym. W rezultacie niektóre transakcje kartami mogą zostać odrzucone w punkcie sprzedaży. Polecamy stosowanie alternatywnej metody płatności tam, gdzie to możliwe, podczas gdy pracujemy nad rozwiązaniem tego. Będziemy nadal uważnie monitorować sytuację i dostarczać jej aktualizacje w miarę ich dostępności. Przepraszamy za wszelkie niedogodności i doceniamy pańskie zrozumienie.

2. 19 października 2026 22:01 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 16 września 2026 16:36 UTCidentified

   Jesteśmy świadomi trwającego incydentu z Google Pay API - https: / / pay.google.com / status /. Depozyty przy pomocy tej metody są obecnie niedostępne. Nasz system odzyska się automatycznie po rozwiązaniu ich incydentu. Aktywnie monitorujemy sytuację i dostarczymy aktualizacje w miarę ich dostępności. Przepraszamy za wszelkie niedogodności i doceniamy pańskie zrozumienie.

2. 16 września 2026 17:06 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 23 lipca 2026 16:28 UTCinvestigating

   Obecnie doświadczamy zakłóceń w obsłudze wpływających na depozyty kryptograficzne i wypłaty w Uphold, Topper i EasyBitcoin. Nasz zespół aktywnie monitoruje sytuację i zapewnimy aktualizacje w miarę ich dostępności. Przepraszamy za wszelkie niedogodności i doceniamy pańskie zrozumienie.

2. 23 lipca 2026 16:42 UTCinvestigating

   Zidentyfikowaliśmy dodatkowy wpływ na następujące metody osadzania: - Apple Pay i Google Pay depozyty - Depozyty kart kredytowych - depozyty Pix, PayPal i Venmo Nadal monitorujemy sytuację i będziemy dostarczać dalsze aktualizacje w miarę ich dostępności. Przepraszamy za wszelkie niedogodności i doceniamy pańskie zrozumienie.

3. 23 lipca 2026 18:19 UTCmonitoring

   Wprowadzono rozwiązanie i monitorujemy wyniki.

4. 23 lipca 2026 18:51 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 14 lipca 2026 16:04 UTCinvestigating

   Ze względu na trwający brak obecności u dostawcy usług trzeciej partii, doświadczamy obecnie zakłóceń w świadczeniu usług mających wpływ na: - Nowy klient na pokładzie - Oświadczenia weryfikacji tożsamości dla istniejących klientów - Transakcje wymagające zgodności z regułami ruchu drogowego Nasz system odzyska się automatycznie po powrocie naszego dostawcy. Aktywnie monitorujemy sytuację i dostarczymy aktualizacje w miarę ich dostępności. Przepraszamy za wszelkie niedogodności i doceniamy pańskie zrozumienie.

2. 14 lipca 2026 16:15 UTCmonitoring

   Wprowadzono rozwiązanie i monitorujemy wyniki.

3. 14 lipca 2026 16:20 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 25 czerwca 2026 17:30 UTCinvestigating

   Base mainnet is having issues that are temporarily affecting certain services such as BASE deposits and withdrawals, Instant Credit, Earn and Exa Card We’ll post regular updates here as more information becomes available: https://status.base.org/incidents/5c4gm1wzbjs4 Thanks for your understanding.

2. 26 czerwca 2026 10:12 UTCresolved

   This incident has been resolved.

1. 29 maja 2026 08:43 UTCinvestigating

   We are currently experiencing delays with Constellation (DAG) and Coq Inu (COQ) transactions affecting trading. Our team is actively working to resolve the situation. This issue impacts Uphold, Ascent, and Topper. We apologize for any inconvenience and will provide updates as the situation progresses.

2. 29 maja 2026 09:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 1 czerwca 2026 10:00 UTCresolved

   This incident has been resolved.

1. 19 maja 2026 13:04 UTCidentified

   We are aware of an ongoing incident at Mastercard that may be affecting some Uphold Card users in the UK. The following features may be intermittently impacted for some UK Uphold Card users: - Viewing card details and PIN - Card freezing - Online payments requiring 3DS authentication Please note that this issue is not affecting all cards or transactions. If you are currently able to use your card normally, no action is needed. Mastercard is actively working to resolve this issue and we are monitoring. We will provide updates as they become available. We apologise for any inconvenience and appreciate your understanding.

2. 19 maja 2026 14:13 UTCresolved

   This incident has been resolved.

1. 24 kwietnia 2026 08:27 UTCinvestigating

   We are currently investigating a service disruption affecting the Uphold Card. US Uphold Card: Card transactions may be being declined at the merchant. Any amounts debited from your Uphold balance for transactions that were declined at the merchant will be reversed automatically. UK Uphold Card: Some Card transactions may be being declined at the merchant. Any amounts debited from your Uphold balance for transactions that were declined at the merchant will be refunded once the issue is resolved. In the meantime, we recommend using an alternative payment method where possible. Our team is actively working to resolve this issue and will provide updates as they become available. We apologise for the inconvenience and appreciate your understanding.

2. 27 kwietnia 2026 17:23 UTCmonitoring

   Thank you for your patience while our team has been working to resolve this issue. Several improvements have been implemented today to address the performance issues affecting the Uphold Card and reduce failed transaction. We are now monitoring the results closely. US Uphold Card: Card transactions should now be processing normally. Any amounts that were debited from your Uphold balance for transactions previously declined at the merchant will be reversed automatically. UK Uphold Card: Card transactions should now be processing normally. Any amounts debited from your Uphold balance for transactions that were declined at the merchant will be refunded once we have fully confirmed resolution. We expect to provide a final update tomorrow once we have reviewed the numbers and confirmed full stabilisation. We apologise for the inconvenience and appreciate your continued patience.

3. 30 kwietnia 2026 09:20 UTCresolved

   This incident has been resolved.

1. 26 marca 2026 23:41 UTCidentified

   We are currently experiencing delays with Ethereum (ETH) network transactions, affecting both deposits and withdrawals. The issue has been identified and originates from a third-party service provider. We are actively monitoring the situation and will resume normal operations as soon as the issue is resolved. Impact: Uphold, Ascent, and Topper We apologize for any inconvenience and will provide updates as the situation progresses.

2. 27 marca 2026 00:24 UTCmonitoring

   The issue affecting Ethereum (ETH) transactions has been resolved. A fix has been implemented and operations should be back to normal. We continue to monitor for any outlier situations.

3. 27 marca 2026 00:59 UTCresolved

   This incident has been resolved.

1. 3 lutego 2026 16:50 UTCinvestigating

   Temporary Service Issue We’re addressing a technical issue that’s temporarily affecting certain services on Uphold and Topper We expect to restore service shortly. Areas affected: - Trading - Deposits and Withdrawals We’ll post regular updates here as more information becomes available. Thanks for your understanding.

2. 3 lutego 2026 17:14 UTCresolved

   This incident has been resolved.

1. 3 lutego 2026 16:01 UTCinvestigating

   We’re addressing a technical issue that’s temporarily affecting services on Uphold. We’ll post regular updates here as more information becomes available. We expect to restore service shortly.

2. 3 lutego 2026 16:46 UTCinvestigating

   We are continuing to investigate this issue.

3. 3 lutego 2026 17:14 UTCresolved

   This incident has been resolved.

1. 18 grudnia 2025 22:21 UTCinvestigating

   We’re addressing a technical issue that’s temporarily affecting certain services on Uphold. We expect to restore service shortly. Areas affected: - Trading of XRP We’ll post regular updates here as more information becomes available. Thanks for your understanding.

2. 18 grudnia 2025 22:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 grudnia 2025 23:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 18 grudnia 2025 23:27 UTCresolved

   This incident has been resolved.

1. 18 grudnia 2025 17:31 UTCinvestigating

   We're experiencing issues processing Deposits and Withdrawals on the XRPL Network. Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible. Products Affected: - Uphold - Topper We’ll continue to provide updates as new information becomes available. Thank you for your understanding.

2. 18 grudnia 2025 19:11 UTCresolved

   This incident has been resolved.

1. 6 grudnia 2025 12:23 UTCinvestigating

   We’re currently experiencing an issue that is affecting some of our services. Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible. We’ll provide updates as soon as they become available. Thank you for your patience and understanding.

2. 6 grudnia 2025 12:31 UTCidentified

   We’ve identified the root cause of the issue and are actively working to implement a fix and restore normal operations as quickly as possible. Areas Affected: - Deposits - Withdrawals - Trading Products Affected: - Uphold - Topper - easyBitcoing.app - Enterprise API We’ll continue to provide updates as new information becomes available. Thank you for your understanding.

3. 6 grudnia 2025 13:34 UTCmonitoring

   The issue impacting our services has been resolved, and systems are now operating normally. We’ll continue to monitor performance, but no further impact is expected. Thank you for your patience while we worked to restore service.

4. 6 grudnia 2025 13:36 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 6 grudnia 2025 17:53 UTCresolved

   This incident has been resolved.

1. 18 listopada 2025 12:04 UTCinvestigating

   We’re currently experiencing an issue, caused by a third-party provider, that is impacting the normal use of our platforms. The incident affects multiple functionalities, including login, transactions, and other related services. This issue impacts Uphold, Topper, easyBitcoin.app, Enterprise, and Ascent. Our team is actively investigating, and we’ll provide updates as soon as they become available.

2. 18 listopada 2025 12:19 UTCmonitoring

   We’re seeing systems beginning to recover, and our teams are closely monitoring performance to ensure full stability. We’ll continue to provide updates as they become available.

3. 18 listopada 2025 13:53 UTCmonitoring

   We've identified that it's again affecting login and transactions, we'll continue monitoring. This is related with Cloudflare systems, you can read more here - https://www.cloudflarestatus.com/ We'll continue providing updates as they become available.

4. 18 listopada 2025 14:45 UTCmonitoring

   Systems are recovering, and services should be fully operational shortly. Our teams are actively monitoring performance to ensure complete stability. We’ll continue to share updates as more information becomes available.

5. 18 listopada 2025 15:37 UTCresolved

   This incident has been resolved.

1. 7 listopada 2025 15:00 UTCinvestigating

   We're experiencing delays processing Solana withdrawals affecting Uphold and Topper. Our team is actively investigating to identify the root cause and restore normal operations as quickly as possible. We’ll provide updates as soon as they become available. Thank you for your patience and understanding.

2. 7 listopada 2025 17:59 UTCresolved

   This incident has been resolved.

1. 26 października 2025 02:39 UTCinvestigating

   We’re addressing a technical issue that’s temporarily affecting crypto withdrawals on Uphold {and Topper}. We're on it and expect to restore full service shortly. We’ll post regular updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience.

2. 26 października 2025 03:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 27 października 2025 10:31 UTCresolved

   This incident has been resolved.

1. 20 października 2025 09:50 UTCinvestigating

   A major service disruption at Amazon Web Services (AWS) is causing widespread internet outages, affecting multiple apps and online services across the industry. As a result, SMS login codes for Uphold may be delayed or temporarily unavailable for some users. This issue originates outside of Uphold. Core Uphold systems remain fully operational, and all customer funds and account information are completely secure. Our team is monitoring the situation closely and will provide updates as AWS restores normal service.

2. 20 października 2025 09:55 UTCmonitoring

   AWS have identified the issue and are reporting "significant signs of recovery". https://health.aws.amazon.com/health/status We continue to monitor the situation. Core Uphold systems remain fully operational, and all customer funds and account information are completely secure.

3. 20 października 2025 16:46 UTCmonitoring

   Amazon Web Services (AWS) continues to experience intermittent issues affecting multiple apps and online services across the industry. As a result, some Uphold customers may experience delays when processing transactions or receiving SMS login codes. Core Uphold systems remain fully operational, and all customer funds and account information are completely secure. Our team continues to monitor the situation closely and will provide updates until AWS restores normal service.

4. 20 października 2025 16:50 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 20 października 2025 18:41 UTCmonitoring

   Update: The latest guidance from Amazon Web Services (AWS) indicates that services are once again improving. AWS currently estimates that full service will be restored within approximately two hours. We’ll continue to monitor progress and share further updates as more information becomes available.

6. 20 października 2025 23:03 UTCresolved

   Amazon Web Services (AWS) has reported that their issues are now resolved. All Uphold systems remain fully operational. We’ll continue to monitor the situation to ensure stability.

1. 10 października 2025 22:11 UTCinvestigating

   We’re experiencing temporary issues affecting some transactions on both Uphold and Topper. Our team is working hard to resolve things and we expect to resume normal service shortly Thanks for your understanding.

2. 10 października 2025 23:00 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 10 października 2025 23:07 UTCmonitoring

   Systems are returning to normal. Some transactions may take a little longer than normal to complete. We will continue to monitor and update on the situation.

4. 10 października 2025 23:24 UTCresolved

   This incident has been resolved.

1. 7 października 2025 09:52 UTCinvestigating

   We’re currently experiencing issues with the TON (The Open Network) network, which are affecting deposits on both Uphold and Topper platforms. Some transactions may appear pending or delayed. These will be processed once the underlying issue is resolved. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.

2. 7 października 2025 13:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 października 2025 13:25 UTCresolved

   This incident has been resolved.