Temporary issue with co-browsing sessions
Investigating
The issue has been fixed
Jun 14, 10:14 PMActive or monitoringNone
Status Provider
Home
/
Status
/
Service
Outage
Upscope Status
Real-time cobrowsing for seamless teamwork and enhanced customer support.
Source
auto
Category
Communication
Adapter
HUND STATUS
Verified
Pending review
Current state
Major Outage
Checked 6m ago
0
Components
14
Active incidents
0
Maintenance
0%
90d uptime
Temporary issue with co-browsing sessions
Jun 14, 10:14 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
0%
Known uptime
2 known history days
0
Components tracked
0 outage, 0 degraded
16
Incidents indexed
14 active right now
1
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
No component impact has been recorded yet.
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
0
operational days
0
degraded days
2
outage days
0
maintenance days
88
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Temporary issue with co-browsing sessions
Investigating
Some active co-browsing sessions might have been interrupted for around 2 minutes and will require both sides to reload the page to be restarted.
Jun 14, 9:36 PMActive or monitoringNone
Co-browsing (California) went down
Investigating
Co-browsing (California) went down
May 21, 3:56 PMActive or monitoringMajor
Issues co-browsing for teams with active BAAs
Resolved
The issue has now been resolved.
Mar 20, 4:38 PMResolved Mar 20, 4:38 PMNone
Issues co-browsing for teams with active BAAs
Identified
Co-Browsing sessions have problems starting for some teams that have HIPAA protected data and an active BAA with Upscope. We have identified the issue and a fix will be online in the next 15 minutes.
Mar 20, 4:00 PMActive or monitoringNone
New monitoring system
Monitoring
A quick note to let you know we’re transitioning to new monitoring endpoints for our status page. This change will reduce noise from false incidents and provide a more accurate picture of our service status. Previously: - We reported downtime for any canary issues across most services, including when canary servers went down. This happened fairly often due to limited scaling, Kubernetes pod swaps, or during deploys. (Canary servers only handle a tiny fraction of traffic to validate new versions before rollout, ensuring we can safely roll back if needed). - We also reported downtime when servers in co-browsing regions were overwhelmed with connections. This sometimes occurred at peak times (e.g. 9 a.m. in certain time zones if pre-scaling predictions were off). In reality, co-browsing wasn’t affected: only low-priority connections were rate-limited, search performance slightly degraded, or background jobs like recordings slowed down. Now: - Canary monitoring will only trigger internal alerts. You’ll only see downtime reported if it actually affects usage. - Overload monitoring is now handled exclusively by our DevOps team, since it does not impact client usage. We hope these updates make the status page more meaningful by cutting unnecessary noise and focusing only on issues that impact you. If you’d like to discuss these changes, feel free to reach out at team@upscope.com
Sep 4, 7:53 PMActive or monitoringMajor
Co-browsing degraded
Investigating
The issue has now been fixed. Please let our team know at team@upscope.com if you experience any further problems.
Sep 27, 1:51 PMActive or monitoringMinor
Co-browsing degraded
Investigating
Some users might be experiencing degraded performance on some co-cobrowsing sessions as we make some adjustments following an infrastructure problem yesterday.
Sep 27, 1:30 PMActive or monitoringMinor
Co-Browsing issues
Investigating
We are investigating an issue with a load balancer failing in the North Virginia region for some requests.
Sep 26, 3:20 PMActive or monitoringNone
Search issues
Investigating
The search functionality is fully restored in all regions.
Feb 7, 10:16 PMActive or monitoringNone
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Major migration of main database
Resolved
Maintenance completed
Jun 22, 2:00 AMResolved Jun 22, 2:00 AMMaintenance
About the Upscope status page integration
Uptimus tracks the official Upscope status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.upscope.com
Adapter
HUND STATUS
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Upscope components
Tracked components
Showing 0 to 0 of 0 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Components are pending verification for this status page. | |||
Get notified when Upscope changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Upscope on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Upscope down right now?
Upscope is currently marked as Major Outage in Uptimus based on the latest official status page check.
How often does Uptimus check Upscope?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Upscope?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.