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    Historia awarii Wasabi

    59 Wasabi incidents · maj 2024 — official updates, affected components, duration and resolution details.

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    Błędy systemowe w AP- SOUTHEAST-1

    Początek 10 października 2026 01:10 UTC · 1h 20m

    OutagePoważny incydent
    Dotknięte komponenty
    AP-Southeast-1 (Singapore)
    1. 10 października 2026 02:27 UTCinvestigating

      Obecnie badamy problem wpływający na region AP- SOUTHEAST-1 (Singapur). Ze względu na awarię zasilania na miejscu, usługi w regionie mają wpływ i klienci mogą doświadczać błędów lub niepowodzeniem wniosków.

    2. 10 października 2026 02:55 UTCmonitoring

      Nasz zespół zidentyfikował problem i go naprawił. W tej chwili wszystko wróciło do normy i będziemy nadal monitorować, zanim zaznaczymy, że to zdarzenie zostało rozwiązane.

    3. 10 października 2026 04:11 UTCresolved

      Rozwiązanie incydentu

    4. 13 października 2026 14:10 UTCpostmortem

      W dniu 10 października 2026 r., między 01: 10 a 02: 30 UTC, klienci mogli doświadczyć zdegradowanej wydajności i podwyższonych wskaźników błędów w regionie Singapuru z powodu awarii jednostki energetycznej w centrum danych. Niepowodzenie zakłóciło łączność z bazową infrastrukturą, obniżając poziom ruchu i zakłócając operacje API. Zespół centrum danych zastąpił nieudaną jednostkę i przywrócił moc około 02: 23 UTC. Nasz zespół następnie pracował z dostawcą centrum danych, aby przywrócić sprzęt dotknięty z powrotem w Internecie o 02: 30 UTC, po którym usługi odzyskane i ruch wrócił do normalnego poziomu. Monitorowaliśmy odzysk, by potwierdzić, że operacje wróciły do normy. W przypadku jakichkolwiek pytań prosimy skontaktować się z [support @ wasabi.com] (mailto: support @ wasabi.com).

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Dostęp do konsoli przerywanej Wasabi

    Początek 6 października 2026 07:08 UTC · 1h 43m

    IssuesDrobny incydent
    Dotknięte komponenty
    Wasabi Management Console
    1. 6 października 2026 07:08 UTCinvestigating

      Obecnie badamy trudności niektórych klientów w dostępie do konsoli Wasabi. Jako alternatywa spróbuj użyć URL regionu, przykład: console.us- east- 1.wasabisys.com lub console.us-east- 2.wasabisys.com lub console.us- west- 1.wasabisys.com itd

    2. 6 października 2026 08:51 UTCresolved

      Ten incydent został rozwiązany

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    WACM zgłasza wykorzystanie 0% pamięci dla subkont

    Początek 1 września 2026 08:31 UTC · 2h 5m

    IssuesDrobny incydent
    Dotknięte komponenty
    Wasabi Account Control Manager Console
    1. 1 września 2026 08:31 UTCinvestigating

      Obecnie badamy problem z WACM raportowanie 0% wykorzystanie pamięci dla subkont zamiast rzeczywistej wartości

    2. 1 września 2026 10:36 UTCresolved

      Kwestia wpływająca na wykorzystanie pamięci WACM została rozwiązana. Synchronizacja danych została zakończona i WACM powinien teraz przedstawić prawidłowe wartości. Proszę skontaktować się z support @ wasabi.com, jeśli nadal widzisz problemy związane z tym incydentem.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Błędy systemowe w US- EAST-1

    Początek 25 sierpnia 2026 23:46 UTC · 2h 51m

    IssuesDrobny incydent
    Dotknięte komponenty
    US-East-1 (N. Virginia)
    1. 25 sierpnia 2026 23:46 UTCinvestigating

      Obecnie badamy problemy występujące w regionie US- EAST-1, które wpływają na niektóre z połączeń PUT (Upload) api.

    2. 26 sierpnia 2026 01:09 UTCmonitoring

      Nasz zespół zidentyfikował problem i go naprawił. W tej chwili wszystko wróciło do normy i będziemy nadal monitorować, zanim zaznaczymy, że to zdarzenie zostało rozwiązane.

    3. 26 sierpnia 2026 02:37 UTCresolved

      Sprawa została rozwiązana. Wcześniej dzisiaj niektórzy klienci w naszym regionie US- EAST-1 mogli doświadczyć zwiększonego opóźnienia lub błędów w składowaniu wniosków PUT z powodu wewnętrznego problemu infrastruktury na naszym tle. Nasz zespół zidentyfikował przyczynę i zastosował rozwiązanie. Usługa została w pełni przywrócona. Przepraszamy za wszelkie niedogodności.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    System Errors in EU-CENTRAL-2

    Początek 4 sierpnia 2026 07:30 UTC · 0m

    OutagePoważny incydent
    1. 4 sierpnia 2026 14:21 UTCresolved

      On 4 August 2026 from 07:36 UTC to 08:03 UTC, Wasabi S3 services in our Frankfurt (eu-central-2) region were unavailable due to a recent software update to our frontend infrastructure. Wasabi’s Operations Team was alerted by our automated monitoring systems to a drop on our ingestion traffic and started investigating. The updated was rolled back and services were fully restored on the region by 08:03 UTC.

    Intermittent Wasabi Console Access - Singapur (ap- southeast-1)

    Początek 15 lipca 2026 19:00 UTC · 0m

    Pending
    1. 15 lipca 2026 20:50 UTCresolved

      Między 2026- 07- 15 19: 24 UTC a 20: 26 UTC, podzbiór klientów doświadczył problemów związanych z dostępem do konsoli zarządzania Wasabi, gdy ich wnioski były geokierowane przez konsoli Singapuru. Niektórzy poszkodowani klienci zgłaszali również trudności w dostępie do informacji o wiaderkach za pośrednictwem konsoli. Incydent wystąpił podczas wprowadzania nowej konfiguracji dostarczania treści dla punktu końcowego konsoli Singapuru. Po wdrożeniu, niektóre ruchu przechodziły przez nową ścieżkę doświadczonych problemów połączeń. Po zidentyfikowaniu problemu, Wasabi cofnął zmiany DNS, przywracając poprzedni routing. Usługa odzyskana, gdy zmiany DNS rozprzestrzeniają się globalnie. W następstwie tego incydentu Wasabi dokonuje przeglądu procesu wdrażania i walidacji regionalnych zmian w routingu konsoli w celu poprawy testów przedwdrożeniowych, zmniejszenia wpływu na klientów w przyszłości oraz wzmocnienia monitorowania ruchu regionalnego po wdrożeniu.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Błędy sieciowe konsoli zarządzania Wasabi

    Początek 4 lipca 2026 17:45 UTC · 0m

    Pending
    1. 9 lipca 2026 20:11 UTCresolved

      W dniu 4 lipca 2026 r., od 16: 09 UTC do 17: 37 UTC, klienci doświadczyli komunikatów błędów sieciowych podczas dostępu do konsoli zarządzania Wasabi. Zespół operacyjny Wasabi zidentyfikował problem i podjął działania w celu przywrócenia stabilności usług poprzez zmianę trasy ruchu. Funkcjonalność konsoli do zarządzania Wasabi została w pełni przywrócona przez 17: 37 UTC. W przypadku jakichkolwiek pytań prosimy o kontakt na adres support @ wasabi.com.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    System Errors in AP-NORTHEAST-2

    Początek 28 czerwca 2026 14:00 UTC · 10h 15m

    IssuesDrobny incydent
    1. 30 czerwca 2026 02:54 UTCresolved

      Between 00:10 UTC and 18:00 UTC on June 29, some customers may have experienced increased latency and elevated HTTP 5XX error responses when performing API operations against buckets in the AP-NORTHEAST-2 (Osaka) region. The issue has been resolved. It was caused by a backend storage infrastructure issue that affected request processing performance. Our engineering team identified the cause, implemented corrective actions, and fully restored normal service.

    2. 2 lipca 2026 01:37 UTCpostmortem

      Between 00:10 UTC and 18:00 UTC on June 29, some customers may have experienced increased latency and elevated HTTP 5XX error responses when performing API operations against buckets in AP-NORTHEAST-2. The issue was related to an infrastructure configuration introduced during expansion activities completed in June 2026. At the time of deployment, the environment operated within expected parameters and no customer impact was observed. Under subsequent production workload, the configuration resulted in degraded routing for a portion of storage traffic, leading to increased request latency and intermittent write timeouts for a subset of customer workloads. Once the issue was identified and correlated to the underlying configuration, the affected configuration was corrected and impacted storage services were restarted, restoring normal operation. Following the incident, Wasabi completed the following actions: * Corrected the infrastructure configuration responsible for the traffic routing issue. * Restored affected storage services and verified normal system performance. * Validated storage operation across the affected infrastructure before returning the environment to normal service. In order to avoid similar events in the future, Wasabi has implemented additional validation procedures during infrastructure deployment and configuration activities. These enhancements are intended to verify infrastructure configuration prior to production use and further strengthen deployment quality controls.

    System Errors in AP-NORTHEAST-1

    Początek 24 czerwca 2026 15:00 UTC · 10h 15m

    Pending
    1. 29 czerwca 2026 03:47 UTCresolved

      Between 01:10 UTC and 02:15 UTC on June 25th, some customers may have experienced elevated HTTP 5XX error responses when accessing buckets in the AP-NORTHEAST-1 region. The issue has been resolved. It was caused by a transient issue affecting Wasabi backend components, which was automatically detected by our monitoring systems and promptly remediated by our engineering team.

    Intermittent Network Error - Wasabi Console

    Początek 27 maja 2026 06:39 UTC · 7h 0m

    IssuesDrobny incydent
    Dotknięte komponenty
    EU-Central-2 (Frankfurt)EU-Central-1 (Amsterdam)US-Central-1 (Texas)Wasabi Management ConsoleEU-West-1 (London)
    1. 27 maja 2026 06:39 UTCinvestigating

      We are currently investigating intermittent Network Errors when creating or accessing buckets via Wasabi Console in some regions.

    2. 27 maja 2026 09:12 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 maja 2026 10:46 UTCmonitoring

      The issue was identified and a fix implement by our team. We are currently monitoring our systems.

    4. 27 maja 2026 13:38 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 27 maja 2026 13:39 UTCresolved

      This incident has been resolved.

    6. 3 czerwca 2026 13:31 UTCpostmortem

      Between 2026-05-26 13:40 UTC and 2026-05-27 09:20 UTC, some customers experienced intermittent difficulties accessing buckets through the Wasabi Console in the us-central-1, eu-central-1, eu-central-2, and eu-west-1 regions. The incident was caused by a deployment inconsistency introduced during a backend system update. As a result, a subset of backend services was running a different software version than expected, leading to intermittent failures when customers accessed bucket information through the Console. Following identification of the issue, Wasabi strengthened its deployment validation process to ensure software version consistency across production environments before feature activation. Additional release verification controls have been implemented to better align tested and deployed software, and we are evaluating improvements to version reporting and monitoring to increase deployment visibility and help identify potential discrepancies earlier.

    System Errors in AP-NORTHEAST-1

    Początek 21 maja 2026 01:37 UTC · 1h 47m

    IssuesDrobny incydent
    Dotknięte komponenty
    AP-Northeast-1 (Tokyo)
    1. 21 maja 2026 01:37 UTCinvestigating

      We are currently investigating System errors. Some customers experiencing HTTP 5XX error responses when interacting with their Wasabi buckets in AP-NORTHEAST-1 region.

    2. 21 maja 2026 02:03 UTCmonitoring

      The issue was identified and team performed the actions to resolve it. We are currently monitoring our systems.

    3. 21 maja 2026 03:24 UTCresolved

      Incident resolved.

    4. 28 maja 2026 00:56 UTCpostmortem

      Between 2026-05-20 17:57 UTC and 2026-05-21 01:44 UTC, a subset of customers operating in the AP-NORTHEAST-1 region experienced intermittent HTTP 5xx errors impacting object storage operations. The issue was triggered by failures on a portion of the underlying storage hosts, resulting in temporary service instability within the region. The host failures occurred under elevated internal system activity associated with platform health-management operations and concurrent storage reclamation workflows. Service impact was intermittent throughout the event window. Wasabi has implemented additional operational safeguards and recovery workflows to accelerate remediation of impacted internal nodes. These enhancements improve recovery efficiency across high-availability infrastructure and further reduce the risk and duration of future service-impacting events.

    StorageQuotaExceeded error sent incorrectly on some accounts

    Początek 8 maja 2026 10:00 UTC · 0m

    Pending
    1. 13 maja 2026 20:48 UTCresolved

      On May 8, 2026, at approximately 10:00 UTC, a set of accounts was incorrectly flagged as having exceeded their Storage Quota. These were reset manually by 12:57 UTC, restoring backend/API upload functionality. Some customers may have experienced errors when attempting customers attempted GDB/S3 uploads during the incident window and experienced actual upload blocking behavior. Additionally, some customers experienced WACM or Custom Cloud Console application errors during this time. On May 9, 2026, a fix was deployed to address the issue and prevent future occurances.

    Wasabi Management Console timeout and network errors in us-east-1

    Początek 25 kwietnia 2026 07:30 UTC · 0m

    Pending
    1. 27 kwietnia 2026 18:06 UTCresolved

      On 25 April 2026, from 07:27 UTC to 12:50 UTC, customers experienced network errors and timeout messages when accessing the Wasabi Management Console via the US-East-1 endpoint. Wasabi’s Operations team identified the issue and took action to restore service stability by rerouting traffic load. Wasabi Management Console functionality in US-East-1 was fully restored by 12:50 UTC. For any questions, please reach out to [email protected].

    System Errors in AP-NORTHEAST-1

    Początek 24 marca 2026 19:30 UTC · 0m

    Pending
    1. 30 marca 2026 15:28 UTCresolved

      From 3/24 19:30 UTC to 3/25 10:15 UTC customers may have experienced elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s) is AP-NORTHEAST-1 region. This issue has been resolved. For any questions please reach out to [email protected].

    2. 27 kwietnia 2026 23:38 UTCpostmortem

      Between 24 March 2026 at 19:30 UTC and 25 March 2026 at 10:15 UTC, Wasabi S3 read operations in the Tokyo region \(ap-northeast-1\) were impacted for a small subset of customers and buckets. The impact was caused by a software deployment that unintentionally impacted one of our storage pools, resulting in the inability to access data stored on that pool. No other storage pools in the Tokyo region were affected. Once this was detected the pool was enabled again and data access restored. Procedural changes were added and active monitoring was already added to avoid this specific type of incident in the future.

    System Errors in US-WEST-1 Region

    Początek 6 lutego 2026 08:45 UTC · 3h 43m

    OutagePoważny incydent
    Dotknięte komponenty
    US-West-1 (Oregon)
    1. 6 lutego 2026 08:45 UTCinvestigating

      A power issue at the US-WEST-1 datacenter has been identified which is in the process of being restored.  We will update this page as we have more information.

    2. 6 lutego 2026 10:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 lutego 2026 11:31 UTCmonitoring

      All services are operational and are currently under monitoring.

    4. 6 lutego 2026 12:28 UTCresolved

      This incident has been resolved.

    5. 23 lutego 2026 14:23 UTCpostmortem

      On 6 February 2026 from 06:30 UTC to approximately 10:02 UTC, Wasabi S3 services in our Hillsboro \(us-west-1\) region were unavailable due to a partial power issue within our datacenter facility. Wasabi’s Operations Team was alerted by our automated monitoring systems that multiple racks were experiencing power disruptions, which impacted customer access and operations during this time. The disruption originated within infrastructure hosted at Flexential’s Portland–Hillsboro 2 \(PDX02\) data center, where the failure of an upstream electrical distribution circuit breaker resulted in a loss of power to cabinets supporting affected systems. Flexential performed controlled restoration procedures and subsequently replaced the failed breaker under emergency change control. Following power restoration and comprehensive system validation checks by Wasabi’s Operations Team, services were progressively restored and us-west-1 region were fully operational.

    Wasabi Management Console errors

    Początek 20 listopada 2025 02:35 UTC · 1h 31m

    IssuesDrobny incydent
    Dotknięte komponenty
    Wasabi Management Console
    1. 20 listopada 2025 02:35 UTCinvestigating

      We are investigating issues regarding Wasabi Console access. Some customers were facing timeout or webpage taking a long time to load.

    2. 20 listopada 2025 02:42 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 listopada 2025 03:07 UTCmonitoring

      Our team had identified the issue and the Wasabi Management Console access is back to normal. We will continue to monitoring the System status.

    4. 20 listopada 2025 04:06 UTCresolved

      Management Console Access is restored to Operational Status

    Login errors seen with Custom Cloud Console

    Początek 23 października 2025 14:13 UTC · 46m

    IssuesDrobny incydent
    Dotknięte komponenty
    Wasabi Custom Cloud Console
    1. 23 października 2025 14:13 UTCinvestigating

      Customers attempting to log in to their Custom Cloud Console may receive a login error. We will update this page as we have more information.

    2. 23 października 2025 14:17 UTCidentified

      The login issue with Custom Cloud Console has been identified and fixed.

    3. 23 października 2025 14:21 UTCmonitoring

      Custom Cloud Console is now fully operational and being monitored by our Operations team.

    4. 23 października 2025 14:22 UTCresolved

      The login issue with Custom Cloud Console has been resolved.

    System Errors in US-WEST-1

    Początek 19 września 2025 11:00 UTC · 0m

    Pending
    1. 22 września 2025 18:16 UTCresolved

      From 6:52AM to 7:04AM EST customers may have experienced elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). This issue has been resolved. For any questions please reach out to [email protected].

    WACM Utilization Data updates may be delayed

    Początek 18 sierpnia 2025 16:12 UTC · 1d 23h

    IssuesDrobny incydent
    Dotknięte komponenty
    Wasabi Account Control Manager Console
    1. 18 sierpnia 2025 16:12 UTCidentified

      As a result of a recent database update, Wasabi’s data synchronization is currently delayed. The system is being managed and monitored to ensure that the data synchronization finishes properly and is up-to-date. Please report any problems you encounter with the display of Account Utilization data in WACM to [email protected].

    2. 18 sierpnia 2025 20:08 UTCmonitoring

      The data synchronization job is currently running and is being monitored to ensure that the synchronization finishes properly and is up-to-date within the next 12 - 24 hours. We will update the status page as we get more information.

    3. 19 sierpnia 2025 12:37 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 19 sierpnia 2025 12:39 UTCmonitoring

      Issues affecting the response time for WACM have been resolved. Data synchronization is in progress and utilization data should be complete this morning.

    5. 20 sierpnia 2025 15:52 UTCresolved

      The WACM Utilization Data updates issue has been resolved. Please contact [email protected] if you continue to see any problem related to this incident.

    System Errors in EU-WEST-3

    Początek 25 lipca 2025 19:31 UTC · 3h 1m

    IssuesDrobny incydent
    Dotknięte komponenty
    EU-West-3 (London)
    1. 25 lipca 2025 19:31 UTCinvestigating

      We are currently experiencing system errors in our EU-WEST-3 region. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). We will update this page as we have more information.

    2. 25 lipca 2025 20:21 UTCidentified

      We have identified the problem and our team is currently working to correct it.

    3. 25 lipca 2025 21:26 UTCmonitoring

      The issue has been corrected by our Operations Team and the EU-WEST-3 region is now fully operational. We will continue to monitor the region

    4. 25 lipca 2025 22:32 UTCresolved

      This incident has been resolved.

    5. 27 sierpnia 2025 14:55 UTCpostmortem

      On 25 July 2025 from 19:06 UTC to approximately 21:14 UTC, Wasabi's eu-west-3 \(London\) region experienced a service incident which resulted in elevated HTTP 5XX errors being returned for many request types to the region. The cause for the incident was an internal service failure, which prevented multiple services within the region from being able to successfully communicate across platforms. Due to this failure, our internal proxy service was unable to efficiently direct requests within the region, resulting in a degradation of the service and causing client requests to fail. Wasabi's Engineering and Operations teams worked to systematically restart impacted service hosts beginning at 19:20 UTC through 19:28 UTC. Once the hosts were back online, internal routing issues due to faulty configuration files required the team to manually correct the configurations and apply those to service hosts. By 21:24 UTC, all hosts and services were operating properly, and the region was operational.