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    Historia awarii Wileyplus

    53 Wileyplus incidents · wrzesień 2019 — official updates, affected components, duration and resolution details.

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    Alarm serwisowy - nieobecność WileyPLUS

    Początek 24 września 2026 11:23 UTC · 11m

    IssuesDrobny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 24 września 2026 11:23 UTCinvestigating

      Obecnie otrzymujemy raporty o wielu nieudanych próbach logowania na wileyplus.com. Prowadzimy dochodzenie i opublikujemy dalsze aktualizacje, gdy dostępne będą dodatkowe informacje. Przepraszamy za wszelkie niedogodności.

    2. 24 września 2026 11:34 UTCresolved

      Problem z logowaniem został zgłoszony, zidentyfikowany i szybko rozwiązany przez nasz wewnętrzny zespół IT. Przepraszamy za wszelkie niedogodności.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Alarm serwisowy - WileyPLUS Wycofanie logowania

    Początek 17 września 2026 13:49 UTC · 27m

    IssuesDrobny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 17 września 2026 13:49 UTCinvestigating

      Przepraszamy za niedogodności, ale przekierowanie logowania WileyPLUS jest obecnie niedostępne ze względu na problemy techniczne. Pracujemy nad jak najszybszym rozwiązaniem tej kwestii. W tym czasie można się zalogować pod adresem https: / / www.wileyplus.com / go / login Proszę sprawdzić, czy nie ma aktualizacji.

    2. 17 września 2026 14:17 UTCresolved

      Z przyjemnością informujemy, że poprzednie kwestie, z którymi miał do czynienia WileyPLUS, zostały rozwiązane. Przepraszamy za wszelkie niedogodności, jakich pan doświadczył. Jeśli potrzebujesz pomocy technicznej, skontaktuj się z naszym zespołem wsparcia technicznego. Proszę rozważyć, dla kolejnych aktualizacji statusu platformy, subskrybować naszą usługę wiadomości SMS. Aby przejrzeć status platformy WileyPLUS w każdej chwili, odwiedź http: / / status.wileyplus.com.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Alarm serwisowy - brak WileyPLUS

    Początek 18 sierpnia 2026 15:58 UTC · 54m

    Pending
    Dotknięte komponenty
    WileyPLUS
    1. 18 sierpnia 2026 15:58 UTCidentified

      WileyPLUS ma obecnie problemy techniczne i jest niedostępny dla klientów. Pracujemy nad rozwiązaniem tej kwestii. Dziękuję za cierpliwość. Przepraszamy za wszelkie niedogodności. Proszę sprawdzić, czy nie ma aktualizacji.

    2. 18 sierpnia 2026 16:24 UTCidentified

      WileyPLUS nadal doświadcza problemów technicznych i jest niedostępny dla klientów. Pracujemy nad rozwiązaniem tej kwestii. Przepraszamy za wszelkie niedogodności.

    3. 18 sierpnia 2026 16:52 UTCresolved

      Z przyjemnością informujemy, że poprzednie kwestie, z którymi miał do czynienia WileyPLUS, zostały rozwiązane. Przepraszamy za wszelkie niedogodności, jakich pan doświadczył. Należy pamiętać, że może trzeba odświeżyć przeglądarkę, aby się połączyć, ale jeśli nadal doświadczasz problemów lub potrzebujesz pomocy technicznej, prosimy o kontakt z naszym zespołem wsparcia technicznego pod adresem https: / / support.wileyplus.com / s / Proszę rozważyć, dla kolejnych aktualizacji statusu platformy, subskrybować naszą usługę wiadomości SMS. Aby przejrzeć status platformy WileyPLUS w każdej chwili, odwiedź https: / / status.wileyplus.com.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Service Alert – WileyPLUS Outage

    Początek 7 maja 2026 20:27 UTC · 15h 11m

    OutageKrytyczny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 7 maja 2026 20:27 UTCinvestigating

      We continue to investigate a service interruption. We will provide additional updates as they become available. We apologize for this inconvenience.

    2. 7 maja 2026 21:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 maja 2026 23:06 UTCinvestigating

      Due to an ongoing incident with Canvas, we are currently experiencing an issue affecting WileyPLUS access through Canvas and direct (non-LMS) access. Users accessing WileyPLUS through any other LMS are not affected and can now use the platform as normal.

    4. 8 maja 2026 11:38 UTCresolved

      This incident has been resolved.

    Intermittent eBook Errors

    Początek 30 kwietnia 2026 15:44 UTC · 2d 4h

    IssuesDrobny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 30 kwietnia 2026 15:44 UTCinvestigating

      Some customers are reporting intermittent errors when accessing their WileyPLUS eBook.  We are investigating the issue as our top priority and working to resolve it as soon as possible.  If you are experiencing these problems, you can attempt to work around it by clearing your browser cache. If the issue still persists, we kindly ask you to try again later and/or subscribe to this alert for status updates. We sincerely apologize for any inconvenience that this is causing you. The WileyPLUS Team

    2. 1 maja 2026 13:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 maja 2026 20:00 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    Początek 20 lutego 2026 18:37 UTC · 1h 14m

    OutageKrytyczny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 20 lutego 2026 18:37 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 20 lutego 2026 19:32 UTCidentified

      We are currently experiencing a service interruption. The root cause has been identified as an outage with a major internet content delivery service (Cloudflare: https://www.cloudflarestatus.com). We will provide additional updates as they become available. We apologize for this inconvenience.

    3. 20 lutego 2026 19:46 UTCidentified

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    4. 20 lutego 2026 19:51 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Assessments

    Początek 19 lutego 2026 15:57 UTC · 15m

    OutagePoważny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 19 lutego 2026 15:57 UTCinvestigating

      We are currently experiencing a problem with the WileyPLUS Assessment Service. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 19 lutego 2026 16:12 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Początek 4 lutego 2026 18:30 UTC · 0m

    Pending
    1. 4 lutego 2026 19:07 UTCresolved

      Please be aware that our vendor (Learnosity) experienced an outage between 1:30 PM and 1:50 PM US Eastern Time, which effected some WileyPLUS customers: (https://status.learnosity.com/incidents/cv84bt5xll2f) As a result, some questions did not load for students or were not viewable by instructors. We apologize for any troubles you may have faced during this time.

    Service Alert - WileyPLUS Registration Issues (Microsoft Outage)

    Początek 22 stycznia 2026 23:58 UTC · 13h 14m

    IssuesDrobny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 22 stycznia 2026 23:58 UTCidentified

      Please be aware that Microsoft is currently experiencing an outage which is effecting both the delivery and receipt of email messages: (https://status.cloud.microsoft/) As a result, customers attempting to verify their accounts may face delays in receiving their verification codes. For additional updates, as they become available, please check https://status.wileyplus.com.

    2. 23 stycznia 2026 01:07 UTCidentified

      Microsoft continues to experience intermittent issues with incoming and outgoing messages at this time. If you are experiencing issues receiving messages from WileyPLUS, please continue to check back for updates on a resolution and when you can expect to receive them. We apologize for any inconvenience this is causing.

    3. 23 stycznia 2026 02:21 UTCidentified

      Microsoft is continues to experience issues and is still working to fully recover the services. We continue to be impacted at this time. For those looking for additional information on the service interruption, please check https://status.cloud.microsoft/

    4. 23 stycznia 2026 02:33 UTCmonitoring

      At this time, we are beginning to see our emails both sent and received successfully. As our systems work through the backlog, we will continue to monitor for any issues. We apologize for any inconvenience that this issue has caused.

    5. 23 stycznia 2026 13:12 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Cloudflare Outage - November 18th 2025

    Początek 18 listopada 2025 14:30 UTC · 46m

    Pending
    Dotknięte komponenty
    WileyPLUS
    1. 18 listopada 2025 14:30 UTCidentified

      We are currently experiencing a service interruption. Some customers are unable to access the platform, and all are unable to access our eBook content. This is due to an outage with a major internet content delivery service (Cloudflare). We apologize for this inconvenience. Please check back for updates.

    2. 18 listopada 2025 15:01 UTCmonitoring

      The issue previously reported appears to be resolved by Cloudflare and all sites are returning to normal. They and we continue to monitor and will update this page with any change in status.

    3. 18 listopada 2025 15:16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - Standalone WileyPLUS Latency

    Początek 23 października 2025 12:27 UTC · 1h 36m

    Pending
    Dotknięte komponenty
    WileyPLUS
    1. 23 października 2025 12:27 UTCidentified

      Standalone WileyPLUS is experiencing latency due to degraded performance with our vendor: Instructure (https://status.instructure.com). We apologize for this inconvenience. Please check back for updates.

    2. 23 października 2025 14:03 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    Początek 20 października 2025 13:53 UTC · 13h 58m

    Pending
    Dotknięte komponenty
    WileyPLUS
    1. 20 października 2025 13:53 UTCidentified

      Due to a major service interruption with AWS (Amazon Web Services), WileyPLUS is currently unavailable to users who log in at wileyplus.com (standalone). Our vendor is working to resolve this issue as soon as possible. Please check back for updates. https://health.aws.amazon.com/health/status

    2. 20 października 2025 15:09 UTCidentified

      WileyPLUS continues to experience technical issues and some content is still unavailable to some customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 20 października 2025 17:43 UTCidentified

      WileyPLUS continues to experience technical issues as a result of the AWS outage. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 21 października 2025 02:04 UTCidentified

      WileyPLUS continues to experience technical issues and is unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    5. 21 października 2025 03:51 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved, but we continue to closely monitor our systems. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Chat is down

    Początek 14 czerwca 2025 22:26 UTC · 3h 8m

    OutageKrytyczny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 14 czerwca 2025 22:26 UTCinvestigating

      We are currently experiencing a problem with our chats. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 15 czerwca 2025 01:34 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Service Interruption

    Początek 12 czerwca 2025 20:09 UTC · 44m

    OutagePoważny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 12 czerwca 2025 20:09 UTCidentified

      We apologize for the inconvenience, but due to an ongoing issue with Cloudflare, users of WileyPLUS may not be able to see all image or video content. We are working to resolve the issue as soon as possible. Please check back for updates.

    2. 12 czerwca 2025 20:53 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12 czerwca 2025 20:53 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    Początek 9 maja 2025 22:10 UTC · 1h 1m

    Pending
    Dotknięte komponenty
    WileyPLUS
    1. 9 maja 2025 22:10 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 9 maja 2025 23:10 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 maja 2025 23:11 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Początek 3 marca 2025 15:12 UTC · 12m

    IssuesDrobny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 3 marca 2025 15:12 UTCidentified

      Please be advised that some customers are experiencing issues submitting answers to certain questions. This is due to an outage being experienced by our vendor. We expect the issue to be resolved soon. We will post an update when the issue is resolved. Thank you for your patience. We apologize for any inconvenience. The WileyPLUS Team.

    2. 3 marca 2025 15:24 UTCresolved

      The previous issue with submitting answers to questions has been resolved. All customers continuing to face issues submitting answers should contact technical support. https://support.wileyplus.com

    Service Alert - WileyPLUS outage

    Początek 30 września 2024 12:46 UTC · 30m

    OutageKrytyczny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 30 września 2024 12:46 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 30 września 2024 13:16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    Początek 30 kwietnia 2024 14:10 UTC · 1h 36m

    IssuesDrobny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 30 kwietnia 2024 14:10 UTCinvestigating

      Some customers are currently experiencing a problem with Learnosity questions in WileyPLUS. Our vendor is currently working to completely restore services. https://status.learnosity.com/. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 30 kwietnia 2024 14:10 UTCinvestigating

      We are continuing to monitor this issue.

    3. 30 kwietnia 2024 15:46 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    Początek 13 lutego 2024 17:16 UTC · 20m

    OutageKrytyczny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 13 lutego 2024 17:16 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 13 lutego 2024 17:35 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS assignments

    Początek 13 grudnia 2023 15:54 UTC · 3h 49m

    OutagePoważny incydent
    Dotknięte komponenty
    WileyPLUS
    1. 13 grudnia 2023 15:54 UTCidentified

      We are currently experiencing a problem with some WileyPLUS Assignments. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 13 grudnia 2023 17:03 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 13 grudnia 2023 17:58 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity have identified a possible cause for the current incident and are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 13 grudnia 2023 18:31 UTCmonitoring

      Our partners at Learnosity have verified the cause of the current incident and recovery of services is in progress.

    5. 13 grudnia 2023 18:43 UTCmonitoring

      We apologize for the issues with WileyPLUS Assignments. Our partners at Learnosity have identified and corrected the root issue. All services should now be restored. We will continue to monitor for a period before resolving the incident.

    6. 13 grudnia 2023 19:44 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.