Historia awarii Windcave

1. 19 sierpnia 2026 06:39 UTCresolved

   19 sierpnia 2026 01: 17 UTC Badanie - PDT: 18 Sierpień 18: 00 - W toku BST: 19 Sierpień 02: 00 - W toku AEST: 19 Sierpień 11: 00 - W toku NZT: 19 Sierpień 13: 00 - W toku Region: Ameryk, Europa Windcave doświadcza obecnie problemów technicznych, które mogą prowadzić do przerywanego spadku transakcji. To sprawa priorytetowa. Aktualizacje do naśladowania. Sierpień 19, 2026 01: 35 UTC Monitoring - PDT: 18 Sierpień 18: 00 - 18: 31 BST: 19 Sierpień 02: 00 - 02: 31 AEST: 19 Sierpień 11: 00 - 11: 31 NZT: 19 Sierpień 13: 00 - 13: 31 Region: Ameryka, Przetwarzanie transakcji w Europie powróciło do normy. Windcave nadal uważnie monitoruje. 19 sierpnia, 2026 02: 25 UTC Monitoring - PDT: 18 sierpnia 18: 00 - 18: 31 BST: 19 sierpnia 02: 00 - 02: 31 AEST: 19 sierpnia 11: 00 - 11: 31 NZT: 19 sierpnia 13: 00 - 13: 31 Region: Ameryka, Europa Zespoły zidentyfikowały przyczynę i przywróciły usługi online. Windcave będzie nadal uważnie monitorował. 19 sierpnia 2026 06: 39 UTC Rozwiązanie -

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 15 sierpnia 2026 05:49 UTCresolved

   August 15, 2026 04:38 UTC Investigating - PDT: Date/Time - 21:02 - Ongoing EDT: Date/Time - 00:02 - Ongoing AEST/AEDT: Date/Time - 14:02 - Ongoing NZT: Date/Time - 16:02 - Ongoing Mastercard transactions are experiencing failures. These transaction failures are returning a 96 response code. Windcave is investigating with Mastercard with priority . Updates to follow. August 15, 2026 05:00 UTC Identified - Windcave have escalated the ongoing issue to Mastercard who are actively working with priority to restore service. Further updates to follow August 15, 2026 05:36 UTC Monitoring - Mastercard approving transactions from approximately: PDT: Date/Time - 22:30 EDT: Date/Time - 01:30 AEST/AEDT: Date/Time - 15:30 NZT: Date/Time - 17:30 We are continuing to monitor. August 15, 2026 05:49 UTC Resolved - Mastercard Outage approximate window: PDT: Date/Time - 21:02 - 22:30 EDT: Date/Time - 00:02 - 01:30 AEST/AEDT: Date/Time - 14:02 - 15:30 NZT: Date/Time - 16:02 - 17:30 Mastercard has confirmed the issue to be resolved on their end.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 24 czerwca 2026 00:58 UTCresolved

   June 22, 2026 02:04 UTC Investigating - We are aware of issues affecting processing via Session-Initiated IVR. Windcave is currently investigating this with priority. Further updates will follow. June 23, 2026 00:42 UTC Identified - The issue has been identified upstream with a third-party provider. We are working closely with them to restore service as soon as possible. Further updates will be provided when available. June 24, 2026 00:58 UTC Resolved - A fix has been deployed and confirmed to resolve issues with session initiated IVR. If you experience any further issues please raise to [email protected]

1. 12 maja 2026 02:50 UTCresolved

   February 5, 2026 01:09 UTC Investigating - AEDT: 11:18 AM 5th February 2026 - Ongoing Region: Australia Merchants transacting via the Windcave NAB A2A link are currently experiencing transaction failures. February 5, 2026 01:09 UTC Identified - Currently NAB via Account2Account has been temporarily disabled while a fix is in progress. May 12, 2026 02:50 UTC Resolved - A fix for NAB Account2Account has deployed and has been enabled: 12/05/2026 12:50:19 AEST We will continue to monitor.

1. 23 marca 2026 07:07 UTCresolved

   March 23, 2026 05:01 UTC Identified - There has been a settlement delay for some Windcave merchants in Australia Windcave are working to resolve as soon as possible Updates to follow March 23, 2026 06:07 UTC Monitoring - Windcave can confirm pending funds have now been processed to merchants. March 23, 2026 07:07 UTC Resolved -

1. 5 grudnia 2025 09:38 UTCresolved

   December 5, 2025 09:07 UTC Investigating - EST: Friday 5 December 03:45 - Ongoing GMT: Friday 5 December 08:45 - Ongoing AEST: Friday 5 December 18:45 - Ongoing NZT: Friday 5 December 21:45 - Ongoing Region: Global Windcave is currently experiencing technical issues. This is being investigated with priority. Updates to follow. December 5, 2025 09:20 UTC Monitoring - EST: Friday 5 December 03:45 - 04:15 GMT: Friday 5 December 08:45 - 09:15 AEST: Friday 5 December 18:45 - 19:15 NZT: Friday 5 December 21:45 - 22:15 Region: Global The issue has been identified to be with Cloudflare and is now resolved. The services are operational. Transaction processing is returning back to normal. December 5, 2025 09:38 UTC Resolved -

1. 18 listopada 2025 18:10 UTCresolved

   November 18, 2025 15:14 UTC Investigating - PST: Date/Time - 18/11/2025 03:11 - Ongoing EST: Date/Time 18/11/2025 06:11 - Ongoing NZDT: Date/Time 19/11/2025 00:11 - Ongoing Merchants transacting via Windcave - VISA link are experiencing transaction declines for CAD transactions. Windcave is investigating with VISA. Updates to follow. November 18, 2025 18:10 UTC Resolved - PST: Date/Time - 18/11/2025 03:11 - 10:04 EST: Date/Time 18/11/2025 06:11 - 13:04 NZDT: Date/Time 19/11/2025 00:11 - 07:04 We have have restored ability to process CAD via VISA. We are continuing to monitor and investigate.

1. 7 lipca 2025 23:01 UTCresolved

   July 3, 2025 01:33 UTC Investigating - Region: AU Windcave is currently investigating issues with Paylink, specifically with SMS in Australia. Further updates to follow July 3, 2025 22:45 UTC Investigating - Windcave continue to investigate issues with Paylink, specifically with SMS in Australia however a interim solution has been implemented at approximately 14:00 AEST 03/07/2025. Paylink via SMS in AU is operational however users may experience up to approximately 5 minute delays in receiving the SMS. Further updates to follow July 7, 2025 23:01 UTC Resolved - The interim solution implemented on the 3rd of July has been disabled and we are operating BAU for Paylink SMS in Australia.

1. 5 czerwca 2025 23:24 UTCresolved

   June 5, 2025 23:24 UTC Resolved - PST/PDT: 03:00AM 4th June 2025 - 16:10PM 5th June 2025 EST/EDT: 06:00AM 4th June 2025 - 19:10PM 5th June 2025 AEST/AEDT: 20:00PM 5th June 2025 - 09:10AM 6th June 2025 NZT: 22:00PM 5th June 2025 - 11:00AM 6th June 2025 Region: New Zealand Merchants transacting via the Windcave BNZ A2A link were experiencing transaction failures. The link is operational and windcave will continue to monitor

1. 9 marca 2025 10:14 UTCresolved

   March 9, 2025 08:42 UTC Identified - PT: Sat 8 March 11:30pm - ongoing ET: Sun 9 March 03:30am - ongoing AET: Sun 9 March 06:30pm - ongoing NZT: Sun 9 March 08:30pm - ongoing Merchants transacting via Windcave's Mastercard link are currently experiencing transaction failures. Mastercard have confirmed they are aware of this issue and are investigating with priority. March 9, 2025 09:37 UTC Monitoring - March 9, 2025 10:07 UTC Monitoring - transactions are currently stable March 9, 2025 10:14 UTC Resolved -

1. 25 września 2024 18:24 UTCresolved

   September 24, 2024 21:44 UTC Identified - Region: New Zealand For Westpac Merchants there has been funding delay. Windcave are working to resolve this as soon as possible. The amount received for yesterdays transactions may not be correct, however we are working to resolve this. More updates to follow. September 25, 2024 02:33 UTC Monitoring - The missed funds will come through in tonight's settlement. Thank you for your patience, we are continuing to monitor. September 25, 2024 18:24 UTC Resolved -