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    Historia awarii Workable

    52 Workable incidents · wrzesień 2022 — official updates, affected components, duration and resolution details.

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    Zakłócenie usługi podpisu elektronicznego

    Początek 21 października 2026 15:08 UTC · 1h 16m

    OutagePoważny incydent
    Dotknięte komponenty
    E-signatures
    1. 21 października 2026 15:08 UTCinvestigating

      Nasz dostawca podpisu elektronicznego jest w trakcie awaryjnej konserwacji. Użytkownicy mogą napotkać błędy podczas wysyłania, zatwierdzania, podpisywania lub aktualizacji szablonów podpisu elektronicznego. Kwestia ta wpływa na przepływy pracy związane z podpisem elektronicznym, w tym na listy ofertowe i podpisy pracownicze. Aktualizacje będą udostępniane w miarę ich dostępności: https: / / status.hellosign.com / invents / r2d5pw74rzl

    2. 21 października 2026 16:24 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Problemy z dostawą poczty elektronicznej dla użytkowników Microsoft

    Początek 4 września 2026 11:38 UTC · 57m

    IssuesDrobny incydent
    Dotknięte komponenty
    Login & signup
    1. 4 września 2026 11:38 UTCinvestigating

      Zidentyfikowaliśmy, że klienci korzystający z Microsoft 365 / Outlook mogą doświadczać opóźnień w otrzymywaniu powiadomień, e-maili resetowanych hasłem, jednorazowych e-maili z hasłem logowania z Workable i innych e-maili. Powoduje to opóźnienia w dostawie po stronie Microsoft. Będziemy aktualizować tę stronę, jak mamy więcej informacji.

    2. 4 września 2026 12:35 UTCresolved

      Dostawa e-mail do Microsoft 365 / Odbiorcy Outlook wznowili. Nie mamy pełnej widoczności na zewnętrzną ścieżkę dostaw, więc nie możemy potwierdzić, że problem został całkowicie rozwiązany. Niektóre pozostałe opóźnienia mogą wystąpić, gdy to się oczyszcza. Będziemy nadal monitorować i aktualizować tę stronę, jeśli zakłócenia powrócą

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Delays in resume uploading

    Początek 23 kwietnia 2026 13:37 UTC · 1h 32m

    IssuesDrobny incydent
    Dotknięte komponenty
    Resume parsing
    1. 23 kwietnia 2026 13:37 UTCinvestigating

      Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

    2. 23 kwietnia 2026 15:09 UTCresolved

      This incident has been resolved.

    Delays in resume uploading

    Początek 21 kwietnia 2026 07:08 UTC · 2h 54m

    IssuesDrobny incydent
    Dotknięte komponenty
    Resume parsing
    1. 21 kwietnia 2026 07:08 UTCinvestigating

      Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

    2. 21 kwietnia 2026 10:01 UTCresolved

      This incident has been resolved.

    Issue with timeouts and slowness

    Początek 16 marca 2026 16:19 UTC · 14h 29m

    IssuesDrobny incydent
    Dotknięte komponenty
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersBI Data LinkOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. 16 marca 2026 16:19 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 16 marca 2026 16:34 UTCinvestigating

      The issue appears to be resolved and all pages are loading normally. We apologize for the disruption.

    3. 17 marca 2026 06:48 UTCresolved

      This incident has been resolved.

    E-signature service disruption

    Początek 13 lutego 2026 09:08 UTC · 4h 24m

    IssuesDrobny incydent
    Dotknięte komponenty
    E-signatures
    1. 13 lutego 2026 09:08 UTCinvestigating

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/xnjqnwnqycmm

    2. 13 lutego 2026 13:32 UTCresolved

      This incident has been resolved.

    Delayed refresh for BI Data Link and professional services reports

    Początek 5 lutego 2026 10:22 UTC · 4d 3h

    IssuesDrobny incydent
    Dotknięte komponenty
    BI Data Link
    1. 5 lutego 2026 10:22 UTCidentified

      Data in custom reports provided by our professional services and the BI Data Link reports may be outdated due to an issue with the most recent refresh. We are working on refreshing it today.

    2. 6 lutego 2026 10:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 lutego 2026 13:46 UTCresolved

      This incident has been resolved.

    Offer letter signatures not working as expected

    Początek 2 stycznia 2026 21:10 UTC · 3h 4m

    OutagePoważny incydent
    Dotknięte komponenty
    E-signatures
    1. 2 stycznia 2026 21:10 UTCinvestigating

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/

    2. 3 stycznia 2026 00:15 UTCresolved

      This incident has been resolved.

    Application availability issues

    Początek 5 grudnia 2025 09:01 UTC · 33m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersBI Data LinkOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. 5 grudnia 2025 09:01 UTCinvestigating

      Our service provider, Cloudflare, is experiencing network performance issues that are impacting Workable customers. They are aware of the issue and are actively working on a fix.

    2. 5 grudnia 2025 09:17 UTCmonitoring

      Workable is accessible again and we are monitoring.

    3. 5 grudnia 2025 09:34 UTCresolved

      This incident has been resolved.

    Reports experiencing delays

    Początek 20 października 2025 10:53 UTC · 1d 0h

    IssuesDrobny incydent
    Dotknięte komponenty
    ReportsBI Data Link
    1. 20 października 2025 10:53 UTCinvestigating

      Our built-in and BI Data Link reports are experiencing delays due to ongoing issues with our third-party provider. Our team is closely monitoring the situation to restore the syncing process as soon as possible.

    2. 20 października 2025 11:13 UTCmonitoring

      Reporting refresh flows are gradually recovering, and we are monitoring the results.

    3. 21 października 2025 11:30 UTCresolved

      This incident has been resolved.

    Calendar sync and meeting link issues

    Początek 16 października 2025 13:54 UTC · 3h 50m

    OutagePoważny incydent
    Dotknięte komponenty
    Email & calendar
    1. 16 października 2025 13:54 UTCinvestigating

      Users may experience issues with calendar integrations not syncing correctly to their calendars or with Google Meet and Microsoft Teams not generating meeting links. We are investigating.

    2. 16 października 2025 15:28 UTCmonitoring

      A fix has been implemented, and all delayed events will be processed shortly. We apologize for the disruption.

    3. 16 października 2025 17:44 UTCresolved

      This incident has been resolved.

    E-signature service disruption

    Początek 1 października 2025 14:51 UTC · 9h 47m

    IssuesDrobny incydent
    Dotknięte komponenty
    E-signatures
    1. 1 października 2025 14:51 UTCinvestigating

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/8g4fhlrn5t0r

    2. 1 października 2025 18:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 października 2025 00:38 UTCresolved

      This incident has been resolved.

    Workable is down

    Początek 29 września 2025 09:21 UTC · 8m

    OutageKrytyczny incydent
    Dotknięte komponenty
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersBI Data LinkOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. 29 września 2025 09:21 UTCinvestigating

      We are currently investigating this issue.

    2. 29 września 2025 09:29 UTCresolved

      This incident has been resolved - apologies for the disruption!

    E-Signature service disruption

    Początek 4 sierpnia 2025 12:19 UTC · 2h 23m

    OutageKrytyczny incydent
    Dotknięte komponenty
    E-signatures
    1. 4 sierpnia 2025 12:19 UTCidentified

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including Offer Letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/hlf6fghp1h8b

    2. 4 sierpnia 2025 14:42 UTCresolved

      This incident has been resolved.

    Duplicate candidate entries in job stages

    Początek 31 lipca 2025 15:02 UTC · 1h 47m

    IssuesDrobny incydent
    Dotknięte komponenty
    Recruiting and applicant tracking
    1. 31 lipca 2025 15:02 UTCinvestigating

      We’re currently investigating an issue where some candidates are appearing multiple times within the same job or stage. Additionally, certain disqualified candidates are incorrectly appearing in the qualified stages.

    2. 31 lipca 2025 15:53 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31 lipca 2025 16:49 UTCresolved

      This incident has been resolved.

    Issues with CV/Resume upload and bulk actions

    Początek 29 lipca 2025 09:14 UTC · 31m

    IssuesDrobny incydent
    Dotknięte komponenty
    Resume parsingEmail & calendar
    1. 29 lipca 2025 09:14 UTCinvestigating

      We are currently investigating an issue that causes delays or prevents CV/Resumes from being uploaded.

    2. 29 lipca 2025 09:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 29 lipca 2025 09:44 UTCresolved

      This incident has been resolved.

    Workable texting may be unavailable

    Początek 29 lipca 2025 08:37 UTC · 45m

    IssuesDrobny incydent
    Dotknięte komponenty
    Workable Texting
    1. 29 lipca 2025 08:37 UTCinvestigating

      We are currently experiencing an issue with our texting provider, which may result in SMS messages not being sent or received as expected.

    2. 29 lipca 2025 09:22 UTCresolved

      This incident has been resolved.

    Offer Letter E-signatures not working as expected

    Początek 2 lipca 2025 19:46 UTC · 20m

    OutagePoważny incydent
    Dotknięte komponenty
    E-signatures
    1. 2 lipca 2025 19:46 UTCmonitoring

      We have identified that DropBox Sign is currently experiencing outages across their product suite. They are working to resolve the issue as quickly as possible on their end. You can also find updates on their status page: https://status.hellosign.com/

    2. 2 lipca 2025 20:06 UTCresolved

      This incident has been resolved.

    Issue with timeouts and slowness

    Początek 25 czerwca 2025 14:15 UTC · 24m

    OutagePoważny incydent
    Dotknięte komponenty
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. 25 czerwca 2025 14:15 UTCinvestigating

      We are currently investigating this issue.

    2. 25 czerwca 2025 14:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 czerwca 2025 14:38 UTCresolved

      This incident has been resolved.

    Custom Domain Career Page Not Loading Due to Cloudflare Status Issues

    Początek 12 czerwca 2025 19:30 UTC · 10h 53m

    OutagePoważny incydent
    Dotknięte komponenty
    Career pages & Αpplication forms
    1. 12 czerwca 2025 19:30 UTCmonitoring

      Due to a CloudFlare status issue custom domain careers pages have been affected and are not able to load.

    2. 13 czerwca 2025 06:24 UTCresolved

      This incident has been resolved.