Historia awarii Workiva

1. 28 sierpnia 2026 13:34 UTCinvestigating

   Obecnie badamy raporty, że użytkownicy doświadczają problemów z eksportami, Blacklines, XBRL Generations Dostarczymy aktualizację jak najszybciej. * Ten problem wpływa na użytkowników na app.wdesk.com

2. 28 sierpnia 2026 13:50 UTCidentified

   Zidentyfikowaliśmy obecnie, że użytkownicy doświadczają problemów z eksportami, czarnymi liniami, generacjami i dokumentami XBRL. Dostarczymy aktualizację jak najszybciej. * Ten problem wpływa na użytkowników na app.wdesk.com

3. 28 sierpnia 2026 14:36 UTCresolved

   Monitoring Workiva pokazuje, że incydent został rozwiązany. Jednakże, jeśli nadal doświadczysz jakichkolwiek problemów, skontaktuj się z Workiva Support, 1-800-706-6526, lub jedną z naszych międzynarodowych numerów bezpłatnych opłat.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 27 sierpnia 2026 18:59 UTCinvestigating

   Obecnie badamy raporty, że klasyczni użytkownicy GRC doświadczają problemów w app.wdesk. Dostarczymy aktualizację jak najszybciej.

2. 27 sierpnia 2026 21:11 UTCmonitoring

   Podjęto kroki łagodzące. Sprawozdania potwierdzają, że użytkownicy nie powinni już mieć problemów. Będziemy nadal uważnie monitorować sytuację i dostarczać jak najszybciej aktualizacje. Jednakże, jeśli nadal doświadczysz jakichkolwiek problemów, prześlij bilet do naszego zespołu wsparcia Workiva, zadzwoń na numer 1-800- 706- 6526 lub skontaktuj się z jedną z naszych międzynarodowych numerów bezpłatnych opłat.

3. 27 sierpnia 2026 22:57 UTCresolved

   Monitoring Workiva pokazuje, że incydent został rozwiązany. Jednakże, jeśli nadal doświadczysz jakichkolwiek problemów, skontaktuj się z Workiva Support, 1-800-706-6526, lub jedną z naszych międzynarodowych numerów bezpłatnych opłat.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 27 sierpnia 2026 15:25 UTCinvestigating

   Obecnie badamy raporty, że użytkownicy doświadczają problemów z interfejsem Wdata Web. Dostarczymy aktualizację jak najszybciej. * Ten problem wpływa na użytkowników na eu.wdesk 124; apac.wdesk.

2. 27 sierpnia 2026 16:21 UTCmonitoring

   Podjęto kroki łagodzące. Sprawozdania potwierdzają, że użytkownicy nie powinni już mieć problemów. Będziemy nadal uważnie monitorować sytuację i dostarczać jak najszybciej aktualizacje. Jednakże, jeśli nadal doświadczysz jakichkolwiek problemów, prześlij bilet do naszego zespołu wsparcia Workiva, zadzwoń na numer 1-800- 706- 6526 lub skontaktuj się z jedną z naszych międzynarodowych numerów bezpłatnych opłat.

3. 27 sierpnia 2026 17:25 UTCresolved

   Monitoring Workiva pokazuje, że incydent został rozwiązany. Jednakże, jeśli nadal doświadczysz jakichkolwiek problemów, skontaktuj się z Workiva Support, 1-800-706-6526, lub jedną z naszych międzynarodowych numerów bezpłatnych opłat.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 19 sierpnia 2026 19:11 UTCinvestigating

   Obecnie badamy raporty, że użytkownicy nie są w stanie uzyskać dostępu do Prod- APAC. Dostarczymy aktualizację jak najszybciej. Ten problem wpływa na użytkowników na apac.wdesk.

2. 19 sierpnia 2026 20:08 UTCmonitoring

   Wprowadzono rozwiązanie i monitorujemy wyniki.

3. 19 sierpnia 2026 21:07 UTCresolved

   Ten incydent został rozwiązany

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 4 sierpnia 2026 16:21 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk

2. 4 sierpnia 2026 16:50 UTCmonitoring

   Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

3. 4 sierpnia 2026 18:29 UTCresolved

   Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 3 sierpnia 2026 15:30 UTCinvestigating

   Badamy raporty, że platforma Workiva nie ładuje dla niektórych użytkowników. Dostarczymy aktualizację jak najszybciej. * Ten problem wpływa na użytkowników na app.wdesk.com

2. 3 sierpnia 2026 16:44 UTCmonitoring

   Podjęto kroki łagodzące. Sprawozdania potwierdzają, że użytkownicy nie powinni już mieć problemów. Będziemy nadal uważnie monitorować sytuację i dostarczać jak najszybciej aktualizacje. Jednakże, jeśli nadal doświadczysz jakichkolwiek problemów, prześlij bilet do naszego zespołu wsparcia Workiva, zadzwoń na numer 1-800- 706- 6526 lub skontaktuj się z jedną z naszych międzynarodowych numerów bezpłatnych opłat.

3. 3 sierpnia 2026 17:44 UTCresolved

   Monitoring Workiva pokazuje, że incydent został rozwiązany. Jednakże, jeśli nadal doświadczysz jakichkolwiek problemów, skontaktuj się z Workiva Support, 1-800-706-6526, lub jedną z naszych międzynarodowych numerów bezpłatnych opłat.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 22 czerwca 2026 14:01 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 22 czerwca 2026 14:25 UTCidentified

   We have confirmed the Workiva platform is being affected by an issue with Cloudflare. We are communicating with them and are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://www.cloudflarestatus.com/

3. 22 czerwca 2026 15:32 UTCidentified

   We have confirmed the Workiva platform is being affected by an issue at Cloudflare. They are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://new.cloudflarestatus.com/

4. 22 czerwca 2026 17:01 UTCmonitoring

   Cloudflare has take steps to mitigate the problem and users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

5. 22 czerwca 2026 18:47 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 8 czerwca 2026 10:36 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with Carbon. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 8 czerwca 2026 11:08 UTCmonitoring

   Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

3. 9 czerwca 2026 07:34 UTCresolved

   Workiva monitors show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 29 maja 2026 15:49 UTCidentified

   Technical difficulties with the SEC EDGAR system are currently preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

2. 29 maja 2026 17:46 UTCresolved

   This incident has been resolved.

1. 27 maja 2026 18:20 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with chain executions that utilize GroundRunners. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 27 maja 2026 20:27 UTCidentified

   We have identified the issue and are working to mitigate the problem and our teams continue to work towards resolution. We will provide another update as soon as possible.

3. 27 maja 2026 21:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 28 maja 2026 00:33 UTCresolved

   This incident has been resolved.

1. 26 maja 2026 09:19 UTCinvestigating

   We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 26 maja 2026 12:01 UTCinvestigating

   Our team continues to work towards a resolution for the issue with chain commands failing. We will provide another update once more information becomes available.

3. 26 maja 2026 12:29 UTCmonitoring

   Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 26 maja 2026 15:34 UTCinvestigating

   Our team continues to work towards a resolution for a subset of chain commands that are still failing . We will provide another update once more information becomes available.

5. 26 maja 2026 20:52 UTCidentified

   We've identified the root cause and deployed a fix that has resolved most of the issues. Engineers are continuing to work on the remaining edge case. We'll provide another update as additional progress is made.

6. 27 maja 2026 02:41 UTCmonitoring

   A fix has been implemented and we are monitoring the status before closing out this issue.

7. 27 maja 2026 08:53 UTCresolved

   Our monitoring and customer reports indicates that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 22 maja 2026 13:06 UTCinvestigating

   We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 22 maja 2026 14:05 UTCinvestigating

   Our team continues to work towards a resolution for the degradation of the Chains Service on app.wdesk.com. User may continue to experience chain command failures. We will provide another update once more information becomes available.

3. 22 maja 2026 15:22 UTCmonitoring

   Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 22 maja 2026 18:27 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 7 maja 2026 18:22 UTCidentified

   We have identified reports of technical difficulties with the SEC EDGAR system that are preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

2. 7 maja 2026 19:24 UTCidentified

   Technical difficulties with the SEC EDGAR system continue to prevent some EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

3. 7 maja 2026 20:00 UTCresolved

   Between 1:23 pm EDT and 3:34 pm EDT Workiva experienced technical difficulties with the SEC EDGAR system that prevented some customers filings from being submitted successfully. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 6 maja 2026 05:56 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com.

2. 6 maja 2026 06:29 UTCinvestigating

   Our team continues to work towards a resolution. We will provide another update once more information becomes available.

3. 6 maja 2026 07:35 UTCmonitoring

   Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

4. 6 maja 2026 08:27 UTCresolved

   Between 00:26 to 02:30 US Central Time, Workiva experienced an outage impacting the full app.wdesk.com environment. Reports and monitoring show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 22 kwietnia 2026 19:10 UTCidentified

   We are currently investigating reports of issues with Workiva AI when using Azure models and in Intelligence Finance. Users of Workiva AI can work around the issue by switching their preferred provider to either AWS or Google. We will provide an update as soon as possible.

2. 22 kwietnia 2026 21:01 UTCmonitoring

   A fix has been implemented in all regions and we are monitoring the results.

3. 22 kwietnia 2026 22:52 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 8 kwietnia 2026 13:17 UTCidentified

   We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.

2. 8 kwietnia 2026 13:18 UTCidentified

   We are continuing to work on a fix for this issue.

3. 8 kwietnia 2026 13:47 UTCmonitoring

   Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 8 kwietnia 2026 16:05 UTCresolved

   Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 30 marca 2026 19:06 UTCinvestigating

   We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. The SEC is aware of the issue and will provide an update to us shortly. We will provide an update to you as soon as we have more details. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

2. 30 marca 2026 19:15 UTCidentified

   Technical difficulties with the SEC EDGAR system are currently were posted with an incorrect or missing country code. The SEC EDGAR team is working to correct all impacted filings. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

3. 30 marca 2026 19:31 UTCinvestigating

   We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. Filings can be submitted as normal. Workiva will continually check for status and will update automatically when the SEC issue is resolved. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

4. 30 marca 2026 20:11 UTCmonitoring

   We are seeing a slow recovery with submissions not getting a status from the SEC. Some previous filings stuck in RETRIEVING_STATUS, have now been processed.  Filings can still be submitted like normal. However, after the submission the SEC isn't immediately processing them and updating the status of those filings. Our internal software is still continually checking for status updates and will update automatically (given it's within 18hours of the filing submission) when the SEC resolves the issue on their end.

5. 31 marca 2026 08:17 UTCmonitoring

   Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor throughout the day and provide updates when available.

6. 31 marca 2026 13:10 UTCresolved

   On March 31st, 2026, the SEC experienced a technical issue resulting in customers not seeing their filing status to the U.S Securities and Exchange Comission. This incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 30 marca 2026 17:38 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 30 marca 2026 17:56 UTCmonitoring

   Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

3. 30 marca 2026 20:48 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 30 marca 2026 21:13 UTCresolved

   On March 30th, 2026, Workiva experienced an outage with one of it's services resulting in users not being able to access our US Production environment. Reports show the Workiva platform is operational. However, if you continue to experience issues, please submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 12 marca 2026 06:54 UTCinvestigating

   We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible.

2. 12 marca 2026 08:09 UTCinvestigating

   We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible. *This issue is only impacting users on app.wdesk

3. 12 marca 2026 08:22 UTCmonitoring

   Mitigating steps have been taken.  Monitoring confirms users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 12 marca 2026 09:21 UTCresolved

   Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 6 marca 2026 10:17 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with SSO login. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.

2. 6 marca 2026 11:03 UTCidentified

   We have currently identified reports that some users are experiencing a SSO (Single Sign-On) login loop when attempting to login to the Workiva platform. While our team works towards a resolution, we recommend the affected users to try logging in with their username and password rather than via SSO, if possible. We will provide another update as soon as possible.

3. 6 marca 2026 11:58 UTCmonitoring

   Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 9 marca 2026 10:01 UTCresolved

   Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .