Historia awarii Wufoo

1. 21 października 2026 18:38 UTCinvestigating

   We have temporarily taken our Wufoo service offline to perform urgent preventive security maintenance.  Please note that there is no evidence of a security breach or compromise to our systems or customer data. We are proactively taking these measures as a preemptive step to ensure full protection across our service. Our engineering and security teams are actively applying the necessary updates and testing. We expect to bring Wufoo back online as soon as maintenance is complete. Thank you for your patience and understanding.

2. 21 października 2026 22:43 UTCmonitoring

   Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data. We're monitoring closely. In the short term, file uploads may not work as expected, and some upload limits may apply. Our teams are working to bring uploads fully back to normal.

3. 21 października 2026 23:18 UTCresolved

   Incident is Resolved. Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data.

1. 15 października 2026 23:04 UTCinvestigating

   Obecnie badamy tę kwestię.

2. 16 października 2026 00:42 UTCmonitoring

   Zastosowano rozwiązanie. Formularz oszczędzania powinien działać, ale monitorujemy wynik przez pewien czas, zanim ten incydent zostanie rozwiązany.

3. 16 października 2026 02:05 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 14 lipca 2026 19:16 UTCinvestigating

   Problem ten uniemożliwia klientom dotarcie do żywego agenta lub wysłanie przez niego sprawy e-mail. Użytkownicy zobaczą: "Pojawiły się problemy związane ze wsparciem. Proszę spróbować ponownie później" lub "Był problem techniczny łączący Cię z naszym zespołem wsparcia. Proszę spróbować później". Jesteśmy tego świadomi.

2. 14 lipca 2026 19:58 UTCidentified

   Problem został zidentyfikowany i jest w trakcie wdrażania.

3. 14 lipca 2026 20:00 UTCmonitoring

   Wprowadzono rozwiązanie i monitorujemy wyniki.

4. 14 lipca 2026 20:06 UTCresolved

   Ten incydent został rozwiązany.

Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

1. 5 lutego 2026 17:48 UTCinvestigating

   We are currently investigating this issue.

2. 5 lutego 2026 17:54 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 lutego 2026 18:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 lutego 2026 18:15 UTCresolved

   This incident has been resolved.

1. 20 października 2025 14:55 UTCmonitoring

   Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of Wufoo users that cannot access the site (i.e. encountering 500 error).

2. 20 października 2025 19:34 UTCresolved

   This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.

1. 28 sierpnia 2025 09:12 UTCinvestigating

   We are currently investigating an issue with the Zapier integration.

2. 28 sierpnia 2025 10:23 UTCresolved

   This incident was a false alert. There was no issue with the Zapier integration. Customers were not impacted in any way.

1. 16 maja 2025 13:38 UTCinvestigating

   We are currently investigating the issue. The workaround would be to temporarily revert to the Legacy version by going to the Users tab, unchecking the box that says 'Use the new experience' and then clicking 'save'. From there you can retry duplicating your desired forms.

2. 16 maja 2025 14:13 UTCresolved

   This incident has been resolved.

1. 6 lutego 2025 22:34 UTCresolved

   We experienced a few hiccups with redirects and form submissions. When responding to a form respondents experienced a blank page rather than the expected "thank you" confirmation page or configured form redirect. For single page forms the response would still be collected, integrations triggered and emails notifications delivered. The issue prevented respondents from being redirect to complete a signature or payment. For multiple page forms, the submission would be interrupted after the first page. Respondents would see a blank page but the partial response was collected.

1. 3 grudnia 2024 20:35 UTCinvestigating

   We are currently investigating this issue.

2. 3 grudnia 2024 21:35 UTCinvestigating

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Some forms returning blank pages when loading - Issues with embedded form redirects - Issues related to the PayPal integration - Errors with form editing The team is working on each of these and we will be providing additional updates as we have them.

3. 4 grudnia 2024 00:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4 grudnia 2024 16:56 UTCmonitoring

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues related to the PayPal integration (Both PayPal Standard and PayPal Website Pro) - Issues with Notification Emails The team is actively working on each of these and we will be providing additional updates as we have them.

5. 5 grudnia 2024 03:32 UTCmonitoring

   Resolved Issues in Wufoo The following issues have been resolved, and these functionalities are now working correctly: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues with Notification Emails - Some forms returning blank pages when loading - Errors with form editing - Issues with the PayPal Standard integration Ongoing Issue We are still investigating a remaining issue affecting the PayPal Website Payments Pro integration.

6. 9 kwietnia 2025 20:34 UTCresolved

   Due to issues outside of our control, support for the PayPal Website Payments Pro integration has since been removed. We continue to support PayPal Standard and PayPal Payflow Pro, along with several other vendors which you can find at https://help.surveymonkey.com/en/wufoo/integrations/#payments

1. 26 listopada 2024 02:29 UTCinvestigating

   We are currently investigating the issue. Users may experience issues with logging into Wufoo and while logged in, issues with using the app.

2. 26 listopada 2024 02:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 listopada 2024 02:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 listopada 2024 02:43 UTCmonitoring

   A fix has been implemented. Logging in should work. However, m.wufoo.com is impaired and unavailable.

5. 26 listopada 2024 09:04 UTCresolved

   This incident has been resolved.

1. 12 listopada 2024 19:04 UTCresolved

   Starting at 1am PST on October 31, 2024 Wufoo experienced some issues with notification emails being triggered. The issue has been resolved and notification emails are sending as expected.

1. 24 kwietnia 2024 16:53 UTCinvestigating

   We've identified an issue impacting Wufoo login, where users will see a "password incorrect" message erroneously. Some users have reported that using the Firefox browser resolves this issue for them. We are investigating and will provide further updates as we have them.

2. 24 kwietnia 2024 19:50 UTCinvestigating

   We are continuing to investigate this issue. Using an alternate browser may continue to be a workaround for customers experiencing intermittent login failures.

3. 24 kwietnia 2024 20:35 UTCidentified

   We have identified the issue and are working on implementing a fix.

4. 24 kwietnia 2024 21:18 UTCresolved

   This issue has been resolved.

1. 31 stycznia 2023 17:35 UTCinvestigating

   We are seeing errors and slow performance across for some pages are investigating the issue. We will relay information as it becomes available.

2. 31 stycznia 2023 18:12 UTCresolved

   This incident has been resolved.

1. 11 sierpnia 2022 01:53 UTCidentified

   Wufoo is currently down. We have identified the issue and are working on a fix.

2. 11 sierpnia 2022 02:12 UTCmonitoring

   We're releasing a fix and are currently monitoring the site.

3. 11 sierpnia 2022 02:18 UTCresolved

   This incident has been resolved.

1. 3 czerwca 2022 01:11 UTCinvestigating

   We are currently investigating this issue.

2. 3 czerwca 2022 01:27 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 czerwca 2022 01:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 czerwca 2022 01:42 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 3 czerwca 2022 01:46 UTCresolved

   This incident has been resolved.

1. 15 grudnia 2021 15:54 UTCinvestigating

   We have identified an issue with all outbound communications. As such all integrations and payments requiring access to a 3rd party system will be impacted.

2. 15 grudnia 2021 16:19 UTCmonitoring

   Issue has been identified in an upstream provider and has been addressed.

3. 15 grudnia 2021 17:40 UTCresolved

   This incident has been resolved.

1. 28 października 2021 19:47 UTCinvestigating

   We are currently investigating this issue.

2. 28 października 2021 21:49 UTCmonitoring

   Outbound message delivery has resumed but it will take time for all queued messages to be delivered. We are continuing to monitor this issue.

3. 29 października 2021 00:23 UTCresolved

   This incident has been resolved.

1. 21 października 2021 22:33 UTCinvestigating

   We are currently investigating issues pertaining to our Dropbox integration. At this time modifying or adding configuration as well as uploading files to Dropbox is not functional.

2. 21 października 2021 23:27 UTCresolved

   This incident has been resolved.

1. 14 września 2021 00:18 UTCidentified

   Select outbound integrations may experience issues during this incident.

2. 14 września 2021 00:33 UTCresolved

   This incident has been resolved.

1. 3 marca 2021 22:39 UTCinvestigating

   We are currently investigating the issue.

2. 4 marca 2021 00:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 marca 2021 00:50 UTCresolved

   This incident has been resolved.