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    Historia awarii Xander

    53 Xander incidents · maj 2025 — official updates, affected components, duration and resolution details.

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    Oferty mogą napotkać błąd statusu 429 podczas wysyłania kreatywnych do audytu za pośrednictwem API

    Początek 13 lipca 2026 23:30 UTC · 15h 59m

    Pending
    1. 13 lipca 2026 23:30 UTCinvestigating

      Zdajemy sobie sprawę z problemu uniemożliwiającego przetwarzanie kreatywnych audytów niektórych oferentów. Nasz zespół inżynieryjny pracuje obecnie nad naprawą i zapewnimy aktualizacje jak najszybciej. Dziękuję za cierpliwość! Komponent (-y): API Wpływ (-y): - Przesyłanie ofert Kreatywnych może zostać przerwane przez błąd statusu 429 (DODATKOWE WNIOSKI) Nie dotyczy: - Ad Serving - Bidding - Sprawozdawczość Geolokacja (-y): Global (Global) Status: Dostarczymy aktualizację, jak tylko więcej informacji będzie dostępnych. Dziękuję za cierpliwość.

    2. 14 lipca 2026 01:29 UTCidentified

      Problem został zidentyfikowany i jest w trakcie wdrażania.

    3. 14 lipca 2026 15:29 UTCresolved

      Ten incydent został rozwiązany.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Monetize and Invest UI and API issue Saving Line Element Obiekty

    Początek 1 lipca 2026 10:38 UTC · 4h 5m

    Pending
    1. 1 lipca 2026 10:38 UTCinvestigating

      Obecnie badamy następującą kwestię: Komponent (-y): Interfejs użytkownika, API Wpływ (-y): - Tworzenie i edytowanie obiektów liniowych Nie dotyczy: - Ad Serving - Bidding - Sprawozdawczość Geolokacja (-y): Global (Global) Status: Dostarczymy aktualizację, jak tylko więcej informacji będzie dostępnych. Dziękuję za cierpliwość.

    2. 1 lipca 2026 14:43 UTCresolved

      Rozwiązanie - Nasz zespół inżynieryjny zidentyfikował przyczynę i wycofał zmianę odpowiedzialną za problem. Usługa została w pełni przywrócona i przywrócona jest normalna funkcjonalność. Przepraszamy za wszelkie niedogodności.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Nie można utworzyć lub edytować elementów linii w UI

    Początek 23 czerwca 2026 21:43 UTC · 0m

    IssuesDrobny incydent
    1. 23 czerwca 2026 21:43 UTCresolved

      23 czerwca 2026 r., między 16: 16 PM a 17: 38 PM EST, użytkownicy mogli doświadczyć błędu 404 podczas próby tworzenia lub edycji elementów linii za pośrednictwem interfejsu użytkownika. Nasz zespół inżynieryjny zidentyfikował przyczynę i wycofał zmianę odpowiedzialną za ten problem. Usługa została w pełni przywrócona i przywrócona jest normalna funkcjonalność. Przepraszamy za wszelkie niedogodności.

    Automatyczne tłumaczenie oficjalnej aktualizacji incydentu.

    Stale Reporting Data

    Początek 12 czerwca 2026 09:13 UTC · 8h 50m

    Pending
    1. 12 czerwca 2026 09:13 UTCinvestigating

      We are aware of an issue causing delays in several reports in Monetize and Curate. When running a report, users may find that the most recent data are over 6 hours old. Our engineering team is aware of the issue and working on a fix. Thank you for your patience! In the meantime, please try different reports such as Network Analytics Report, as this will have all the data.

    2. 12 czerwca 2026 12:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 czerwca 2026 18:03 UTCresolved

      This incident has been resolved

    Prebid Services in Frankfurt data center is experiencing connectivity issues

    Początek 12 maja 2026 09:25 UTC · 6h 7m

    Pending
    1. 12 maja 2026 09:25 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Decrease in requests sent to Bidder customers Not Impacted: UI API Geolocation(s): Central Europe (FRA1) Status: We will provide an update as soon as more information is available

    2. 12 maja 2026 09:39 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 12 maja 2026 15:32 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting Data Experiencing Delays

    Początek 5 maja 2026 12:34 UTC · 23h 17m

    Pending
    1. 5 maja 2026 12:34 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Reporting pages, API Impact(s): Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding UI Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 5 maja 2026 16:52 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 5 maja 2026 20:09 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 6 maja 2026 11:51 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Retroactive: Platform outage impacting UIs, APIs, and adserving

    Początek 1 maja 2026 20:58 UTC · 0m

    Pending
    1. 1 maja 2026 20:58 UTCresolved

      The incident has been fully resolved.: Component(s): Ad Serving, API, UI Impact(s): Monetize and Curate Not Impacted: . Geolocation(s): Global (Global) Status: Event occurred between 18:40 UTC to 19:35 UTC. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting data is stale

    Początek 27 kwietnia 2026 14:30 UTC · 1d 2h

    Pending
    1. 27 kwietnia 2026 14:30 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Reporting Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 27 kwietnia 2026 16:26 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 27 kwietnia 2026 23:57 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 28 kwietnia 2026 17:07 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Some Ad Requests from Xbox to Monetize Member 280 being filtered

    Początek 24 kwietnia 2026 17:59 UTC · 2h 44m

    Pending
    1. 24 kwietnia 2026 17:59 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Increase in filtered requests from Xbox is leading to drop in impressions Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 24 kwietnia 2026 18:24 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 24 kwietnia 2026 19:43 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 24 kwietnia 2026 20:43 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI Unavailable

    Początek 27 marca 2026 02:13 UTC · 2h 9m

    Pending
    1. 27 marca 2026 02:13 UTCinvestigating

      We are currently investigating the following issue:: Component(s): UI Impact(s): Page load failures and errors in user interface Some users unable to log in Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 27 marca 2026 04:22 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI Unavailable

    Początek 9 marca 2026 20:09 UTC · 1h 17m

    Pending
    1. 9 marca 2026 20:09 UTCinvestigating

      We are currently investigating the following issue:: Component(s): UI, Monetize and Curate Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize and Curate Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 9 marca 2026 21:21 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 9 marca 2026 21:26 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Curate members may experience loss of source deals

    Początek 27 lutego 2026 02:57 UTC · 21h 35m

    Pending
    1. 27 lutego 2026 02:57 UTCidentified

      We have identified the following issue:: Component(s): Partner/Deal pages, Curated deals Impact(s): Curate members may experience significant loss of source/publisher deals. Not Impacted: UI API Geolocation(s): North America - West Coast (LAX1), North America - East Coast (NYM2) Status: Our engineers are actively working towards the resolution of the identified issue, buyers will be unable to access source deals until resolved. We will provide an update as soon as possible. Thank you for your patience.

    2. 27 lutego 2026 17:10 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 28 lutego 2026 00:32 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Retroactive - UI instability between 1910 - 1940 UTC in LAX on 6 February 2026

    Początek 6 lutego 2026 19:56 UTC · 0m

    Pending
    1. 6 lutego 2026 19:56 UTCresolved

      The incident has been fully resolved.: Component(s): UI Impact(s): Data unavailable through affected service(s) Slower report retrieval Page load failures and errors in user interface Not Impacted: Bidding Geolocation(s): North America - West Coast (LAX1) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Curator Analytics Report is unavailable

    Początek 6 lutego 2026 11:09 UTC · 2h 38m

    Pending
    1. 6 lutego 2026 11:09 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Curator Analytics Report Impact(s): Unable to pull a Curator Analytics Report via UI and API Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 6 lutego 2026 13:47 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    DV360 Google bidder is currently unavailable

    Początek 30 stycznia 2026 18:17 UTC · 3h 47m

    Pending
    1. 30 stycznia 2026 18:17 UTCidentified

      We have identified the following issue:: Component(s): Ad Serving Impact(s): Some campaigns using DV360 may experience limited delivery during this period Not Impacted: N/A Geolocation(s): Global (Global) Status: Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

    2. 30 stycznia 2026 21:09 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 30 stycznia 2026 22:05 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Delays in how quickly updates would be visible and take effect

    Początek 16 stycznia 2026 13:31 UTC · 0m

    Pending
    1. 16 stycznia 2026 13:31 UTCresolved

      The incident has been fully resolved.: Component(s): Console Bidder, Impbus Impact(s): Any changes carried out between 11:43 UTC and 13:16 UTC would not have been reflected in the platform. Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Reporting and LLD experiencing delays

    Początek 15 stycznia 2026 15:26 UTC · 23h 26m

    Pending
    1. 15 stycznia 2026 15:26 UTCmonitoring

      We have patched the issue and are monitoring our systems closely.: Component(s): Forecasting, Reporting pages, Reporting, Log Level Data Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Data unavailable through affected service(s) Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as the issue has been fully resolved.

    2. 16 stycznia 2026 14:51 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize and Curate UI intermitent issues

    Początek 15 stycznia 2026 10:15 UTC · 1d 2h

    Pending
    1. 15 stycznia 2026 10:15 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Partner/Deal pages, Sell-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 15 stycznia 2026 22:47 UTCidentified

      We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

    3. 15 stycznia 2026 23:00 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    4. 16 stycznia 2026 12:18 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Monetize UI Unavailable

    Początek 14 stycznia 2026 10:21 UTC · 8h 41m

    Pending
    1. 14 stycznia 2026 10:21 UTCinvestigating

      We are currently investigating the following issue: Component(s): UI, Monetize Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize UI Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 14 stycznia 2026 15:54 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 14 stycznia 2026 19:01 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

    Some hosted video and audio creatives remain in asset processing status

    Początek 24 grudnia 2025 15:33 UTC · 8h 30m

    Pending
    1. 24 grudnia 2025 15:33 UTCinvestigating

      We are currently investigating the following issue:: Component(s): Creative uploads Impact(s): Already uploaded video/audio creatives are impacted, new uploads are currently not affected. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

    2. 24 grudnia 2025 17:37 UTCmonitoring

      We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

    3. 25 grudnia 2025 00:03 UTCresolved

      The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.