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Cornerstone — status
Human capital management platform for workforce agility and readiness.
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Cornerstone service health graph
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Cornerstone activity
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Small green bars: normal status (illustrative). Taller bars: report activity. Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
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Latest activity
Last 24 hoursOfficial status checked
Cornerstone has active maintenance
Official provider statusOfficial incident resolved
Minor Issue - Latency - US Swimlanes — **Issue Summary:** Across two separate incidents on September 1 and 2, 2026, customers in the US West region experienced application performance degradation, including increased response times and intermittent Gateway Timeout \(504\) errors. The incidents were associated with an unexpected and sustained increase in API traffic within the environment, which placed significant demand on shared infrastructure resources and affected overall platform performance. **Root Cause:** The incidents were caused by an unusually high and sustained volume of API requests originating from a single integration. The request volume exceeded expected usage patterns and consumed a significant amount of available infrastructure resources, resulting in resource contention and degraded application performance. **Corrective Action:** Cornerstone increased infrastructure capacity to stabilize platform performance and investigated the source and pattern of the increased API traffic. Once the source was identified, the abnormal traffic was restricted to prevent further impact. Following these actions, platform performance returned to normal, and the environment was monitored to confirm continued stability. **Preventive Measures:** To reduce the risk of a similar issue, Cornerstone has taken the following actions: * Implemented additional monitoring and alerting to provide earlier notification when abnormal resource consumption or API traffic patterns are detected. * Initiated a review of additional usage-based controls, including throttling mechanisms, to better contain unusually high resource consumption and reduce the potential for broader platform impact.
Official provider statusOfficial incident resolved
MONITORING: Career Site is not unavailable for FRA SL1 — No new reports of Career Site inaccessibility noted during last 24 hours. Hence we close this status page. Given recent occurrences engineering team is actively working on permanent solution to prevent future inconvenience.
Official provider status
