Sorry — status

Official status checked

Sorry is experiencing an outage

Official incident active

Fixed: Some team members unable to reorder components — We resolved a bug that prevented some team members with restricted page access from saving changes when reordering components. Instead of applying the new order, the page displayed an error and left the components unchanged. Component reordering now works as expected for all team members with permission to manage the page.

Official incident active

Your subscribers stay in the loop, even as your components evolve — We've made an improvement that keeps subscriber notifications accurate whenever you add or move components on your status page. As you reorganise things over time, these changes could previously leave a subscriber's notification preferences slightly out of step with your new structure. Now we automatically keep everyone aligned with your latest layout, so they keep hearing about exactly the things they care about, and nothing they don't. **What this means for you and your subscribers** - **Add a Subcomponent:** anyone already following the parent automatically starts receiving updates about the newly added subcomponent. - **Move a Component:** subscribers keep receiving updates for whatever they initially chose to follow, wherever it now sits in your component structure. And if you delete a component, there's nothing to worry about — subscribers stay on your list and simply stop hearing about the part you removed. **Do I need to do anything?** No. This works automatically across your status pages, including changes made through the dashboard, the API, and when importing from another provider. Your subscribers' existing choices are always respected.

Official incident active

Behind-the-scenes improvements to subscriber preferences — We’ve made some background changes to the way that subscribers are linked to components - this simplifies the amount of housekeeping we have to do when you make changes to your component tree, and also improves performance when building by-component breakdowns in the activity summary. There are no outward changes for customers, just an improvement to the underlying technology.