Istoricul incidentelor Affinity

1. 3 septembrie 2026 la 22:15 UTCidentified

   Utilizatorii pot experimenta erori sau incapacitatea de a accesa serviciul din cauza unei probleme cu furnizorul nostru de servicii cloud. Vom furniza o altă actualizare în 60 de minute.

2. 3 septembrie 2026 la 22:35 UTCmonitoring

   Vedem semne de recuperare şi monitorizăm activ toate serviciile. Vom posta o altă actualizare odată ce putem confirma că problema este pe deplin rezolvată.

3. 3 septembrie 2026 la 23:18 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 11 august 2026 la 20:24 UTCresolved

   Am identificat cauza principală a problemei care afectează Affinity Analytics, fix a fost implementat și implementat. Afinity Analytics a fost indisponibilă intermitent între orele 7:00 - 7:15 UTC.

Traducere automată din actualizarea oficială a incidentului.

1. 9 iulie 2026 la 02:50 UTCidentified

   We have identified the root cause of the issue impacting Affinity Analytics. Our team is now working on a fix.

2. 10 iulie 2026 la 19:03 UTCidentified

   We are continuing to work on a fix for this issue.

3. 10 iulie 2026 la 19:04 UTCresolved

   This incident has been resolved.

1. 30 iunie 2026 la 16:06 UTCidentified

   Unii utilizatori de pe Windows Outlook Desktop App nu sunt în măsură să completeze autentificarea SSO la Afinity Outlook Add-in. Acest lucru se datorează unei modificări recente a sfârșitului Microsoft care afectează modul în care Outlook pe Windows gestionează redirecționările de autentificare. Mac Outlook nu e afectat. Ca o cercetare, utilizatorii pot accesa Afinity prin intermediul aplicației web.

2. 10 iulie 2026 la 20:28 UTCidentified

   Investigăm o actualizare a platformei Afinity care va lucra în jurul problemei cauzate de schimbarea recentă a Microsoft și va restabili comportamentul de conectare SSO pentru utilizatorii Windows Outlook Desktop App. Mac Outlook și aplicația web Affinity sunt neafectate și pot fi utilizate ca o soluție în acest moment.

3. 23 iulie 2026 la 15:03 UTCresolved

   Această problemă a fost rezolvată acum. Clientii care au fost afectati vor trebui sa contacteze Suportul pentru Afinitate la [email protected] pentru configurarea instructiunilor de schimbare.

Traducere automată din actualizarea oficială a incidentului.

1. 29 iunie 2026 la 18:24 UTCinvestigating

   We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.

2. 29 iunie 2026 la 21:43 UTCmonitoring

   We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes. Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.

3. 30 iunie 2026 la 14:49 UTCmonitoring

   The services are fully operational. We are continuing to monitor for any further issues.

4. 2 iulie 2026 la 13:09 UTCresolved

   This incident has been resolved.

1. 20 mai 2026 la 17:23 UTCinvestigating

   We are currently investigating an issue impacting Affinity CRM

2. 20 mai 2026 la 17:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 mai 2026 la 19:42 UTCresolved

   This incident has been resolved.

1. 13 aprilie 2026 la 21:14 UTCinvestigating

   We are currently investigating an issue with the Affinity Pathfinder Chrome extension intermittently showing a blank page and loading icon.

2. 13 aprilie 2026 la 22:40 UTCidentified

   We've identified the root cause. It is bug introduced in Chrome 147 that is affecting numerous chrome extensions. See the report here: https://issues.chromium.org/issues/500975618 An update to chrome is expected soon. We are not aware of a good workaround at the moment other than closing and reopening the browser, but will update this if one is found.

3. 16 aprilie 2026 la 13:28 UTCresolved

   This has been fixed in Chrome, please sure you are on version 147.0.7727.102 or later of Chrome.

1. 31 martie 2026 la 15:53 UTCidentified

   Some users may experience delays in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 1 aprilie 2026 la 01:09 UTCresolved

   This incident has been resolved.

1. 24 martie 2026 la 20:15 UTCresolved

   Between 11:30 AM and 2:45 PM EST, an issue with one of Affinity’s service providers caused a disruption to Affinity Notetaker. This issue is now resolved.

1. 17 martie 2026 la 02:23 UTCidentified

   Some users may experience delays with recent team activity data appearing in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 17 martie 2026 la 13:28 UTCresolved

   This incident has been resolved.

1. 20 februarie 2026 la 15:14 UTCmonitoring

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 20 februarie 2026 la 18:59 UTCresolved

   This incident has been resolved.

1. 13 februarie 2026 la 00:23 UTCidentified

   We have identified the root cause of the issue impacting Affinity Web application. Our team is now working on a fix.

2. 13 februarie 2026 la 00:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 februarie 2026 la 00:43 UTCresolved

   This incident has been resolved.

1. 27 ianuarie 2026 la 19:13 UTCinvestigating

   We are investigating an issue impacting entity creation and update flows in the Affinity CRM. Users may be unable to add or update Companies, People, and Opportunities. Our team is working to identify the cause and implement a mitigation.

2. 27 ianuarie 2026 la 20:29 UTCidentified

   We have identified the root cause of the issue impacting entity creation and update flows in the Affinity CRM. Our team is now working on deploying a fix.

3. 27 ianuarie 2026 la 21:35 UTCmonitoring

   We have deployed a fix for the issue impacting entity creation and update flows in the Affinity CRM. We are monitoring the system to ensure Companies, People, and Opportunities can be created and updated normally.

4. 27 ianuarie 2026 la 22:28 UTCresolved

   This incident has been resolved. All systems are fully operational.

1. 22 ianuarie 2026 la 21:20 UTCmonitoring

   We are monitoring an elevated error rate affecting Microsoft/Azure users due to an ongoing service disruption with Microsoft. Our team is actively monitoring the situation and will provide updates as soon as it’s resolved.

2. 23 ianuarie 2026 la 13:53 UTCresolved

   This incident has been resolved.

1. 15 ianuarie 2026 la 16:02 UTCidentified

   We have identified the root cause of the issue impacting all services. Our team is now working on a fix. We will provide another update within 60 minutes

2. 15 ianuarie 2026 la 16:24 UTCresolved

   This incident has been resolved.

1. 8 ianuarie 2026 la 15:44 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 8 ianuarie 2026 la 22:48 UTCresolved

   This incident has been resolved.

1. 17 decembrie 2025 la 23:32 UTCinvestigating

   We've identified an issue with our email and calendar processing pipelines resulting in delays in seeing up to date information in the application.

2. 18 decembrie 2025 la 10:19 UTCmonitoring

   A fix has been implemented and we are monitoring progress of processing the backlog.

3. 18 decembrie 2025 la 19:04 UTCresolved

   This incident has been resolved.

1. 20 noiembrie 2025 la 19:03 UTCinvestigating

   We are currently investigating an issue impacting Affinity Analytics.

2. 20 noiembrie 2025 la 20:39 UTCidentified

   Affected customers may experience data freshness delays of up to 24 hours as we actively work on a full restore. The issue has been identified and our team has a fix scheduled for deployment during our upcoming maintenance window.

3. 21 noiembrie 2025 la 18:51 UTCresolved

   This incident has been resolved.

1. 17 noiembrie 2025 la 23:52 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 18 noiembrie 2025 la 09:33 UTCidentified

   All Dashboards in Affinity Analytics are currently missing data. We have identified the issue and are working on restoring the access to the data.

3. 18 noiembrie 2025 la 13:56 UTCidentified

   We continue to work on processing the replication backlog. We’ll share a final update once full recovery is confirmed.

4. 18 noiembrie 2025 la 20:35 UTCidentified

   We continue to work on processing the replication backlog. We'll share a final update once full recovery is confirmed.

5. 18 noiembrie 2025 la 21:56 UTCresolved

   This incident has been resolved.

1. 14 noiembrie 2025 la 18:22 UTCidentified

   We are currently experiencing email syncing delay, impacting Google credentials. Affected users may experience delays of up to 48 hours. Our engineering team is actively investigating the issue and working towards processing the backlog. We will provide an update as soon as the issue has been resolved.

2. 14 noiembrie 2025 la 19:44 UTCmonitoring

   fix has been deployed to resolve the issue and we are currently monitoring the system. Users will see a reduction in email syncing delays over the coming hours as the system processes the backlog.

3. 15 noiembrie 2025 la 16:57 UTCresolved

   This incident has been resolved.