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    Istoricul incidentelor Anydesk

    50 incidente Anydesk înregistrate începând din ianuarie 2024, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

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    my.anydesk II API Degraded

    A început 13 august 2026 la 14:57 UTC · 25m

    IssuesIncident minor
    Componente afectate
    Customer Portal
    1. 13 august 2026 la 14:57 UTCidentified

      We are experiencing an issue with the my.anydesk II API. Root cause has been found and work on fixing is in progress.

    2. 13 august 2026 la 15:15 UTCmonitoring

      A fix has been deployed. We continue to monitor it.

    3. 13 august 2026 la 15:22 UTCresolved

      This incident has been resolved.

    Outage - my.anydesk II

    A început 13 iulie 2026 la 08:28 UTC · 3h 20m

    OutageIncident critic
    Componente afectate
    Customer Portal
    1. 13 iulie 2026 la 08:28 UTCinvestigating

      We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 13 iulie 2026 la 08:42 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 iulie 2026 la 09:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 iulie 2026 la 11:49 UTCresolved

      This incident has been resolved.

    Major outage - my.anydesk II

    A început 27 iunie 2026 la 13:46 UTC · 1d 3h

    OutageIncident critic
    Componente afectate
    Customer Portal
    1. 27 iunie 2026 la 13:46 UTCinvestigating

      We are currently facing full outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 27 iunie 2026 la 14:59 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27 iunie 2026 la 15:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 iunie 2026 la 15:27 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 28 iunie 2026 la 17:17 UTCresolved

      We can confirm the issue is properly fixed, as we did not see any issues during our extended monitoring period. We again apologise for any inconvenience caused during this time.

    REST API Outage

    A început 16 iunie 2026 la 12:45 UTC · 2h 22m

    OutageIncident major
    Componente afectate
    REST API
    1. 16 iunie 2026 la 12:45 UTCidentified

      Due to an upstream issue we are experiencing outage of our REST API. Reason has been identified and work on solving it is ongoing.

    2. 16 iunie 2026 la 13:29 UTCmonitoring

      A fix has been applied that fixed the issues - we are continuing to monitor the service.

    3. 16 iunie 2026 la 15:08 UTCresolved

      This incident has been resolved.

    Service Degradation - macOS Custom Client Builds

    A început 22 mai 2026 la 09:29 UTC · 26m

    OutageIncident major
    Componente afectate
    Customer Portal
    1. 22 mai 2026 la 09:29 UTCinvestigating

      Due to issues with one of our upstream providers, we are currently experiencing performance degradation affecting the generation of custom client builds for macOS. As a result, custom builds are temporarily unavailable for this platform. We apologise for the inconvenience and appreciate your patience.

    2. 22 mai 2026 la 09:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 mai 2026 la 09:54 UTCresolved

      This incident has been resolved.

    MacOS custom builds impacted

    A început 4 mai 2026 la 10:00 UTC · 4h 32m

    IssuesIncident minor
    Componente afectate
    Customer Portal
    1. 4 mai 2026 la 13:05 UTCinvestigating

      The ability to create MacOS custom builds is impacted currently

    2. 4 mai 2026 la 14:32 UTCresolved

      This incident has been resolved.

    Partial outage - Taiwan and Hong Kong

    A început 28 aprilie 2026 la 11:20 UTC · 7d 21h

    OutageIncident major
    Componente afectate
    Asia
    1. 28 aprilie 2026 la 11:20 UTCinvestigating

      We are currently facing degraded performance in our Asia zone, specifically Taiwan and Hong Kong. Engineers are investigating and a further update will be provided once a root cause has been identified. We apologise for any inconvenience caused.

    2. 28 aprilie 2026 la 11:59 UTCidentified

      Due to networking issues associated with one of our upstream providers, to reduce customer impact we will be re-routing customers from Taiwan and Hong Kong to our infrastructure in Japan.

    3. 30 aprilie 2026 la 18:22 UTCidentified

      Our engineering teams continue to work on the issue

    4. 6 mai 2026 la 08:51 UTCresolved

      This incident has been resolved. Customers in Taiwan and Hong Kong are now routed back to their original zone.

    Service degradation - India

    A început 18 aprilie 2026 la 17:36 UTC · 14h 53m

    IssuesIncident minor
    Componente afectate
    Asia
    1. 18 aprilie 2026 la 17:36 UTCinvestigating

      We are currently experiencing service degradation with our upstream provider in India. This will impact sessions in the Indian zone. We're in contact with our upstream provider and will provide an update once we receive further information. We apologise for any inconvenience caused.

    2. 18 aprilie 2026 la 22:41 UTCinvestigating

      We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update. Once again we apologise for any inconvenience caused.

    3. 19 aprilie 2026 la 08:29 UTCresolved

      This incident has been resolved.

    Major outage - AnyDesk Network

    A început 16 martie 2026 la 14:13 UTC · 49m

    OutageIncident critic
    Componente afectate
    AsiaAnyDesk AccountAfricaEuropeAustraliaAmericas
    1. 16 martie 2026 la 14:13 UTCinvestigating

      We are currently facing major outage with our AnyDesk Network . Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.

    2. 16 martie 2026 la 14:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 martie 2026 la 15:02 UTCresolved

      This incident has been resolved.

    Service Degradation - Custom Client Builds

    A început 27 februarie 2026 la 13:19 UTC · 5d 4h

    IssuesIncident minor
    Componente afectate
    Customer Portal
    1. 27 februarie 2026 la 13:19 UTCidentified

      We are currently experiencing performance degradation affecting the generation of custom client builds. As a result, some custom builds may be temporarily unavailable. The root cause has been identified and we are working to implement a fix. We will provide further updates as progress continues. We apologise for the inconvenience and appreciate your patience.

    2. 27 februarie 2026 la 16:56 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 4 martie 2026 la 18:11 UTCresolved

      This incident has been resolved.

    Service Degradation - South America

    A început 25 februarie 2026 la 12:44 UTC · 2d 4h

    IssuesIncident minor
    Componente afectate
    Americas
    1. 25 februarie 2026 la 12:44 UTCinvestigating

      We are currently facing degraded performance in South America. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.

    2. 25 februarie 2026 la 15:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 februarie 2026 la 07:32 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 26 februarie 2026 la 16:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 27 februarie 2026 la 16:55 UTCresolved

      This incident has been resolved.

    Service degradation - Eastern Europe, Western Asia

    A început 3 februarie 2026 la 08:21 UTC · 6h 12m

    IssuesIncident minor
    Componente afectate
    AsiaEurope
    1. 3 februarie 2026 la 08:21 UTCinvestigating

      We are currently facing degraded performance of the service, affecting several countries in parts of Europe and Western Asia. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.

    2. 3 februarie 2026 la 10:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 februarie 2026 la 11:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 februarie 2026 la 13:51 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 3 februarie 2026 la 14:32 UTCresolved

      This incident has been resolved.

    Service Degradation

    A început 22 ianuarie 2026 la 09:29 UTC · 4h 51m

    IssuesIncident minor
    Componente afectate
    Europe
    1. 22 ianuarie 2026 la 09:29 UTCinvestigating

      We currently facing degraded performance of the service, affecting several countries in Europe. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.

    2. 22 ianuarie 2026 la 10:16 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 ianuarie 2026 la 11:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 ianuarie 2026 la 14:20 UTCresolved

      This incident has been resolved.

    Service Degradation - my.anydesk II

    A început 22 decembrie 2025 la 13:49 UTC · 1h 8m

    OutageIncident critic
    Componente afectate
    AnyDesk AccountCustomer Portal
    1. 22 decembrie 2025 la 13:49 UTCinvestigating

      We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 22 decembrie 2025 la 13:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 22 decembrie 2025 la 14:27 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 22 decembrie 2025 la 14:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 22 decembrie 2025 la 14:56 UTCresolved

      This incident has been resolved.

    Service Degradation - my.anydesk II

    A început 1 decembrie 2025 la 07:59 UTC · 11h 8m

    OutageIncident major
    Componente afectate
    Customer Portal
    1. 1 decembrie 2025 la 07:59 UTCinvestigating

      We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 1 decembrie 2025 la 08:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 decembrie 2025 la 19:08 UTCresolved

      This incident has been resolved.

    Service Degradation - my.anydesk II

    A început 24 noiembrie 2025 la 16:12 UTC · 2h 59m

    IssuesIncident minor
    Componente afectate
    AnyDesk AccountCustomer Portal
    1. 24 noiembrie 2025 la 16:12 UTCinvestigating

      We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 24 noiembrie 2025 la 16:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 noiembrie 2025 la 19:11 UTCresolved

      This incident has been resolved.

    Outage - my.anydesk II

    A început 21 noiembrie 2025 la 13:55 UTC · 1h 55m

    Pending
    Componente afectate
    AnyDesk AccountCustomer Portal
    1. 21 noiembrie 2025 la 13:55 UTCinvestigating

      We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 21 noiembrie 2025 la 14:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21 noiembrie 2025 la 14:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 21 noiembrie 2025 la 15:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 21 noiembrie 2025 la 15:49 UTCresolved

      This incident has been resolved.

    Major outage - my.anydesk II

    A început 19 noiembrie 2025 la 18:09 UTC · 1h 6m

    OutageIncident critic
    Componente afectate
    Customer Portal
    1. 19 noiembrie 2025 la 18:09 UTCinvestigating

      We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 19 noiembrie 2025 la 18:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 noiembrie 2025 la 19:14 UTCresolved

      This incident has been resolved.

    Service Degradation

    A început 18 noiembrie 2025 la 14:03 UTC · 2h 27m

    Pending
    Componente afectate
    Online shopCustomer Portal
    1. 18 noiembrie 2025 la 14:03 UTCidentified

      Due to a major outage of an upstream provider, we are currently experiencing service degradation of some customer facing services. We are in touch with our service provider and are working towards a resolution.

    2. 18 noiembrie 2025 la 16:30 UTCresolved

      This incident has been resolved.

    Outage - Online shop

    A început 17 noiembrie 2025 la 10:53 UTC · 8h 0m

    OutageIncident critic
    Componente afectate
    Online shop
    1. 17 noiembrie 2025 la 10:53 UTCinvestigating

      We are currently facing an outage of our online shop, our team is aware and is investing the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 17 noiembrie 2025 la 11:10 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 noiembrie 2025 la 11:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 noiembrie 2025 la 11:35 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 17 noiembrie 2025 la 18:52 UTCresolved

      This incident has been resolved.