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    Istoricul incidentelor Appspace

    50 incidente Appspace înregistrate începând din septembrie 2023, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Problemele de performanţă care afectează cloudul public

    A început 14 iulie 2026 la 11:14 UTC · 1m

    OutageIncident major
    Componente afectate
    Public Cloud Environment
    1. 14 iulie 2026 la 11:14 UTCinvestigating

      Investigare Căutăm rapoarte de erori şi performanţe lente în Cloud Public. Unele dispozitive pot să nu încarce conţinutul, iar unele semne sau cereri pot fi lente sau expirate. Vom împărtăși o actualizare în curând.

    2. 14 iulie 2026 la 11:15 UTCinvestigating

      Continuăm să investigăm această problemă. Monitorizare Am găsit cauza şi am aplicat o doză. Serviciile se recuperează şi urmărim îndeaproape pentru a ne asigura că totul rămâne stabil.

    3. 14 iulie 2026 la 11:15 UTCresolved

      Rezolvat Acest incident este acum rezolvat. Serviciile publice de cloud funcționează în mod normal din nou. Mulţumesc pentru răbdare.

    Traducere automată din actualizarea oficială a incidentului.

    Login and Performance Issues Affecting Public Cloud Servers

    A început 1 iulie 2026 la 13:41 UTC · 6d 3h

    OutageIncident major
    Componente afectate
    Public Cloud Environment
    1. 1 iulie 2026 la 13:41 UTCinvestigating

      We are currently investigating reports of users being unable to log in to public cloud servers, along with reports of slow performance. Some customers may experience authentication failures, timeouts, or degraded response times. We will update once we have identified the issue.

    2. 1 iulie 2026 la 19:48 UTCmonitoring

      A fix has been deployed and we're seeing positive performance improvements.

    3. 7 iulie 2026 la 17:37 UTCresolved

      This incident has been resolved.

    Delay in Weekly Release Deployment

    A început 9 iunie 2026 la 13:06 UTC · 28d 4h

    IssuesIncident minor
    Componente afectate
    Private CloudsPublic Cloud EnvironmentPrivate CloudsPrivate Clouds
    1. 9 iunie 2026 la 13:06 UTCinvestigating

      Our team is currently investigating an issue with today's scheduled Weekly Release. Out of an abundance of caution, we are pausing the rollout until this is resolved. We appreciate your patience and will share updates here as they become available.

    2. 9 iunie 2026 la 18:35 UTCidentified

      We have successfully identified the root cause of the issue have halted any further impact. While the issue is fully contained, implementing the full recovery and fix will take some additional time. We are actively working through the resolution steps and will provide our next update as soon as we have a clearer timeline for completion.

    3. 7 iulie 2026 la 17:37 UTCresolved

      Weekly deploys have been pushed out and everything is now following the regular release schedules.

    Issue viewing channels and devices on a limited number of Public Cloud environments.

    A început 13 mai 2026 la 15:38 UTC · 5h 48m

    OutageIncident major
    Componente afectate
    Public Cloud Environment
    1. 13 mai 2026 la 15:38 UTCinvestigating

      We are currently investigating an issue in our Public Cloud environment that is causing error when trying to view or create channels, registering new devices, and viewing devices and their previews.

    2. 13 mai 2026 la 16:10 UTCidentified

      The issue has been identified and our engineering team is currently working on a fix. We will continue to update as we have more information.

    3. 13 mai 2026 la 16:13 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 13 mai 2026 la 19:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 13 mai 2026 la 21:27 UTCresolved

      This incident has been resolved.

    Public Cloud Performance Degradation

    A început 28 aprilie 2026 la 17:11 UTC · 6d 21h

    OutageIncident critic
    Componente afectate
    Public Cloud Environment
    1. 28 aprilie 2026 la 17:11 UTCinvestigating

      We are currently experiencing an outage affecting our public clouds. Some or all services may be unavailable or responding slowly. Our team is actively investigating.

    2. 28 aprilie 2026 la 19:05 UTCmonitoring

      We have implemented a fix and are continuing to monitor

    3. 29 aprilie 2026 la 13:27 UTCinvestigating

      We have noticed this issue reoccurring with intermittent login failures. We are continuing to investigate

    4. 29 aprilie 2026 la 16:10 UTCinvestigating

      We are still activity investigating this issue.

    5. 29 aprilie 2026 la 17:13 UTCmonitoring

      We have deployed a fix that has improved overall performance. Some slowness may still be observed, and our team continues to monitor and investigate.

    6. 30 aprilie 2026 la 15:01 UTCmonitoring

      Our team is continuing to implement fixes to address the ongoing performance issues. Some slowness may still be observed during this time.

    7. 1 mai 2026 la 14:14 UTCmonitoring

      We are continuing to work on resolving the ongoing performance issues. Some slowness may still be observed. We will share another update as soon as more progress has been made.

    8. 1 mai 2026 la 16:12 UTCidentified

      Our Engineering team is continuing to work to solve the underlying performance issue that is impacting Public Cloud. We will continue to provide updates and once we have an ETA for resolution, we will update accordingly.

    9. 1 mai 2026 la 17:19 UTCmonitoring

      The Public Cloud Platform performance is improving, and our Engineering team is continuing to work to further improve performance.

    10. 1 mai 2026 la 18:04 UTCmonitoring

      We are continuing to monitor for any further issues.

    11. 1 mai 2026 la 18:05 UTCmonitoring

      Performance has returned for Public Cloud. Both the Cloud Platform and Engineering team are monitoring to ensure performance continues.

    12. 5 mai 2026 la 14:44 UTCresolved

      The changes applied over the weekend have remained stable and performance is back to normal.

    Public Cloud Performance Degradation

    A început 30 martie 2026 la 13:00 UTC · 7d 8h

    IssuesIncident minor
    Componente afectate
    Public Cloud Environment
    1. 1 aprilie 2026 la 18:33 UTCinvestigating

      We are currently investigating reports of intermittent issues and slow performance within the Appspace platform. Our engineering team is looking into the root cause, and we will provide an update as soon as more information is available.

    2. 3 aprilie 2026 la 18:42 UTCmonitoring

      A fix has been implemented and we are monitoring improvements

    3. 6 aprilie 2026 la 21:09 UTCmonitoring

      After implementing the fix the Appspace platform is no longer experiencing degraded performance and is fully operational.

    4. 6 aprilie 2026 la 21:09 UTCresolved

      This incident has been resolved.

    Intermittent Login Issues and Degraded Performance on Public Cloud

    A început 10 martie 2026 la 13:36 UTC · 5h 4m

    OutageIncident major
    Componente afectate
    Public Cloud Environment
    1. 10 martie 2026 la 13:36 UTCinvestigating

      We are currently investigating reports of intermittent login failures and performance degradation affecting our Public Cloud environments.

    2. 10 martie 2026 la 18:40 UTCresolved

      The issue was identified and remediated. The Public Cloud environment is operational.

    Issues Accessing Preview and Public Cloud Download Packages

    A început 28 ianuarie 2026 la 22:16 UTC · 3h 7m

    Pending
    Componente afectate
    Preview CloudPublic Cloud Environment
    1. 28 ianuarie 2026 la 22:16 UTCinvestigating

      We are currently investigating an issue where some users may find the Preview and Public Cloud downloads page is not displaying the full list of available download packages.

    2. 29 ianuarie 2026 la 01:24 UTCresolved

      This incident has been resolved.

    Public Cloud Slowness

    A început 6 ianuarie 2026 la 16:21 UTC · 3d 0h

    Pending
    Componente afectate
    Public Cloud Environment
    1. 6 ianuarie 2026 la 16:21 UTCinvestigating

      We are currently investigating reports of degraded performance affecting some public cloud instances. The issue does not impact all environments. Our teams are actively working to assess the scope and restore normal performance as quickly as possible.

    2. 6 ianuarie 2026 la 22:37 UTCmonitoring

      We have identified the issue and applied temporary remediation steps to restore service. Our engineers are actively working on a permanent solution. We will continue to monitor the situation closely and provide updates on our status page as new information becomes available.

    3. 6 ianuarie 2026 la 22:42 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 9 ianuarie 2026 la 17:00 UTCresolved

      This incident has been resolved.

    Private Cloud Slowness

    A început 15 decembrie 2025 la 16:02 UTC · 13h 54m

    IssuesIncident minor
    Componente afectate
    Private Cloud Environments
    1. 15 decembrie 2025 la 16:02 UTCinvestigating

      We are currently investigating reports of degraded performance affecting some private cloud instances. The issue does not impact all environments. Our teams are actively working to assess the scope and restore normal performance as quickly as possible.

    2. 15 decembrie 2025 la 19:50 UTCidentified

      We have identified a solution and working on rolling this out to the private cloud customers

    3. 15 decembrie 2025 la 20:28 UTCmonitoring

      A fix has been implemented

    4. 16 decembrie 2025 la 05:56 UTCresolved

      This incident has been resolved.

    Public Cloud Download Page Currently Unavailable

    A început 25 noiembrie 2025 la 20:41 UTC · 22m

    IssuesIncident minor
    Componente afectate
    Public Cloud Environment
    1. 25 noiembrie 2025 la 20:41 UTCinvestigating

      We're currently investigating reports that the Public Cloud Download Page is inaccessible. Users cannot access any app packages when trying to access the page or download resources.

    2. 25 noiembrie 2025 la 20:42 UTCinvestigating

      We are continuing to investigate this issue.

    3. 25 noiembrie 2025 la 21:03 UTCresolved

      This underlying issues has been Identified and resolved. App packages can be accessed and downloaded.

    Login Failures and Slow Authentication on Public Cloud

    A început 27 octombrie 2025 la 15:52 UTC · 5h 40m

    OutageIncident major
    Componente afectate
    Public Cloud Environment
    1. 27 octombrie 2025 la 15:52 UTCinvestigating

      We are currently investigating reports of slow or failed login attempts impacting users on the Public Cloud environment. Affected users may experience delays during authentication or receive timeout errors when attempting to sign in.

    2. 27 octombrie 2025 la 16:18 UTCmonitoring

      The issue has been identified and a fix has been applied. We will continue to monitor to ensure platform stability.

    3. 27 octombrie 2025 la 21:32 UTCresolved

      The fix that was applied has resolved the issue.

    Elevated Latency on Public Cloud

    A început 14 octombrie 2025 la 14:12 UTC · 7h 6m

    IssuesIncident minor
    Componente afectate
    Public Cloud Environment
    1. 14 octombrie 2025 la 14:12 UTCinvestigating

      We’re currently investigating reports of increased latency affecting some services hosted on the Public Cloud. Users may experience slower response times or brief delays when accessing certain parts of the platform. Our teams are actively monitoring the issue and working to identify the cause. We’ll provide an update as soon as more information becomes available.

    2. 14 octombrie 2025 la 18:29 UTCinvestigating

      The issue has been identified and mitigated. We will continue to monitor to ensure platform stability.

    3. 14 octombrie 2025 la 21:18 UTCresolved

      The issue affecting Public Cloud services has been fully resolved. Platform performance has returned to normal and all systems are operating as expected.

    Public Cloud Service Outage

    A început 9 octombrie 2025 la 21:31 UTC · 3h 23m

    OutageIncident critic
    Componente afectate
    Public Cloud Environment
    1. 9 octombrie 2025 la 21:31 UTCinvestigating

      We are currently investigating an issue impacting the Appspace Public Cloud environment. Users may experience inability to access the platform, load content, or perform publishing actions.

    2. 9 octombrie 2025 la 23:03 UTCmonitoring

      We have identified and resolved the issue affecting service. Our team will continue to monitor the environment to ensure the resolution remains stable.

    3. 10 octombrie 2025 la 00:54 UTCresolved

      This incident has been resolved.

    Public Cloud Outage

    A început 24 septembrie 2025 la 17:00 UTC · 0m

    Pending
    1. 29 septembrie 2025 la 14:10 UTCresolved

      Public cloud is experiencing issues and the team is looking into the issue. This has been resolved and all functions should be handling as normal.

    Preview Cloud Unable to Login

    A început 8 septembrie 2025 la 14:17 UTC · 2h 40m

    OutageIncident major
    Componente afectate
    Preview Cloud
    1. 8 septembrie 2025 la 14:17 UTCinvestigating

      We are currently investigating errors while logging in to cloud.preview.appspace.com

    2. 8 septembrie 2025 la 16:13 UTCmonitoring

      We have implemented a fix and monitoring.

    3. 8 septembrie 2025 la 16:58 UTCresolved

      This incident has been resolved.

    Public Cloud Slowness

    A început 2 septembrie 2025 la 15:00 UTC · 3h 51m

    IssuesIncident minor
    Componente afectate
    Public Cloud Environment
    1. 2 septembrie 2025 la 15:00 UTCinvestigating

      Some customers have experienced some slow logins, we are investigating the issue.

    2. 2 septembrie 2025 la 17:03 UTCmonitoring

      We have implemented a fix and things are acting as normal

    3. 2 septembrie 2025 la 18:51 UTCresolved

      This incident has been resolved.

    Degradation on Device Communication

    A început 28 august 2025 la 15:36 UTC · 2h 45m

    IssuesIncident minor
    Componente afectate
    Public Cloud Environment
    1. 28 august 2025 la 15:36 UTCinvestigating

      We are seeing some loss of communication for devices showing loss of connection for public cloud customers. Currently investigating scale of impact and fix.

    2. 28 august 2025 la 16:32 UTCidentified

      We have identified the issue and are applying a fix. We will update again once fix has been fully implemented.

    3. 28 august 2025 la 17:02 UTCmonitoring

      The fix has been fully implemented and communication to devices has been restored. We will continue to monitor the situation to verify device communication status.

    4. 28 august 2025 la 18:21 UTCresolved

      The fix has continued to hold, the issue is resolved.

    Degradation on Device Registration Code service

    A început 21 august 2025 la 17:33 UTC · 4d 22h

    IssuesIncident minor
    Componente afectate
    Public Cloud Environment
    1. 21 august 2025 la 17:33 UTCinvestigating

      We are currently investigation an issue where codes are sometimes not generating. Investigating and will provide updates when we have them.

    2. 22 august 2025 la 15:10 UTCidentified

      We have identified a fix that significantly reduces the impact of the issue. Our development team is currently testing these changes to ensure they do not cause further disruption to the service.

    3. 26 august 2025 la 16:02 UTCidentified

      We have implemented a fix and the system has remained stable.

    4. 26 august 2025 la 16:02 UTCresolved

      This incident has been resolved.

    Intermittent Login Issues – Public Cloud

    A început 14 august 2025 la 21:48 UTC · 3d 23h

    OutageIncident major
    Componente afectate
    Public Cloud Environment
    1. 14 august 2025 la 21:48 UTCinvestigating

      We are currently investigating intermittent login failures affecting some users on all Public Cloud environments. Users may experience occasional errors or delays when attempting to log in. Our engineering team is actively working to identify the root cause and implement a fix. Further updates will be provided as they become available.

    2. 18 august 2025 la 21:16 UTCresolved

      All login functionality has been verified as working as expected, and users should no longer experience errors or delays when accessing Public Cloud environments.