Istoricul incidentelor Aqua

1. 31 august 2026 la 17:18 UTCinvestigating

   De la aproximativ 09:00 UTC la 31 august 2025, serviciul nostru de scanare a vulnerabilității lanțului de aprovizionare se confruntă cu o degradare. Acest lucru cauzează în prezent timeout-uri de conducte CI/CD și timeout-uri pe pagina lanțului de aprovizionare. Echipa noastră investighează activ și a angajat echipele interne relevante să lucreze în direcția rezoluției. Vom împărtăși actualizările pe măsură ce acestea devin disponibile. Ne cerem scuze pentru orice inconvenient cauzat.

2. 31 august 2026 la 19:18 UTCidentified

   Aqua Chain Vulnerability Service Disruption Notificare - Actualizare: Issue Identified De la aproximativ 09:00 UTC la 31 august 2025, Vulnerabilitatea lanțului nostru de aprovizionare Serviciul de scanare s-a confruntat cu o degradare, cauzând timeout-uri ale conductei CI/CD și timeout-uri pe pagina privind lanțul de aprovizionare. Actualizare: Echipa noastră a identificat cauza rădăcină ca sarcină ridicată pe platforma de scanare, care a afectat performanța bazei de date. În prezent se aplică şi se desfăşoară o fixare. Vom continua să oferim actualizări pe măsură ce redresarea progresează. Ne cerem scuze pentru neplăcerile în curs.

3. 31 august 2026 la 19:24 UTCmonitoring

   Aqua Chain Vulnerability Service Scanare Disruption Notificare - Actualizare: Fix Aplicate De la aproximativ 09:00 UTC la 31 august 2025, Vulnerabilitatea lanțului nostru de aprovizionare Serviciul de scanare a experimentat o degradare, cauzând timeout-uri de conducte CI/CD și timeout-uri pe pagina lanțului de aprovizionare. Actualizare: Cauza principală - sarcina ridicată pe platforma de scanare impactul performanței bazei de date a fost abordată. A fost aplicat un fix și serviciul este în prezent sub monitorizare activă pentru a confirma recuperarea completă. Vom oferi o actualizare suplimentară odată ce incidentul este complet rezolvat. Ne cerem scuze pentru deranjul cauzat.

4. 31 august 2026 la 19:30 UTCresolved

   Aqua Chain Vulnerabilitate serviciu de scanare disruption Notificare - Rezolvat De la aproximativ 09:00 UTC la 31 august 2025, Vulnerabilitatea lanțului nostru de aprovizionare Serviciul de scanare a experimentat o degradare, cauzând timeout-uri de conducte CI/CD și timeout-uri pe pagina lanțului de aprovizionare. Actualizare: Fixarea aplicată a fost confirmată eficace după o perioadă de monitorizare activă, iar serviciul a revenit la funcționarea normală. Lanţul de aprovizionare Vulnerabilitate Scanarea componentelor a fost actualizată la Operaţional. Ne cerem scuze pentru deranjul cauzat de acest incident şi vă mulţumim pentru răbdare.

Traducere automată din actualizarea oficială a incidentului.

1. 31 august 2026 la 17:15 UTCresolved

   De la aproximativ 09:00 UTC la 31 august 2025, serviciul nostru de scanare a vulnerabilității lanțului de aprovizionare se confruntă cu o degradare. Acest lucru cauzează în prezent timeout-uri de conducte CI/CD și timeout-uri pe pagina lanțului de aprovizionare. Echipa noastră investighează activ și a angajat echipele interne relevante să lucreze în direcția rezoluției. Vom împărtăși actualizările pe măsură ce acestea devin disponibile. Ne cerem scuze pentru orice inconvenient cauzat.

Traducere automată din actualizarea oficială a incidentului.

1. 20 octombrie 2025 la 15:01 UTCmonitoring

   We are currently experiencing issues with some internal systems due to an ongoing incident with our cloud provider. As a result, certain services or operations may be temporarily unavailable or perform slower than usual. Our public cloud provider is actively working to mitigate this issue on priority. We will continue to provide updates as more information becomes available. Thank you for your understanding.

2. 20 octombrie 2025 la 23:49 UTCmonitoring

   We are continuing to monitor residual effects from the earlier cloud provider incident. Some users may experience occasional slow logins or degraded performance in certain areas of the product. Our team is actively investigating this behavior to confirm whether it is related to the prior outage or an internal issue. We will share further updates as soon as we have more information. Thank you for your patience and understanding.

3. 21 octombrie 2025 la 01:52 UTCresolved

   The issues affecting login performance have been mitigated, and services are now operating normally. We continue to monitor the situation to ensure stability. Thank you for your patience and understanding.

1. 1 octombrie 2025 la 18:06 UTCresolved

   On October 1st, 2025, at approximately 08:10 AM UTC, our Container Image Scanning service experienced a performance degradation. This caused the resulting in partial impact on scanning requests. The Aqua team promptly identified the issue and engaged the India team for resolution. The incident was mitigated at 08:56 AM UTC on October 1st, 2025. We apologize for any inconvenience caused by this disruption. To prevent recurrence, we are enhancing our monitoring and alerting systems and implementing automated remediation measures where possible.

1. 8 septembrie 2025 la 08:34 UTCinvestigating

   Login to the system is currently unavailable. Our team is investigating and working to restore access as quickly as possible.

2. 8 septembrie 2025 la 09:14 UTCmonitoring

   The issue affecting logins has been identified and a fix has been implemented. We are currently monitoring the system to ensure stability.

3. 8 septembrie 2025 la 10:55 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8 septembrie 2025 la 10:55 UTCresolved

   This incident has been resolved.

1. 30 iunie 2025 la 09:03 UTCinvestigating

   We're currently experiencing login issues with our production platform in the us-east-1 region (https://cloud.aquasec.com/). Our team is actively investigating and working to resolve the issue as quickly as possible. This disruption is due to an Aqua CSPM outage in us-east-1, which is affecting Aqua SaaS UI sign-ins. Although the console may be temporarily inaccessible, please note that deployed enforcers remain operational and workload protection is not impacted.

2. 30 iunie 2025 la 09:22 UTCresolved

   This incident has been resolved.

1. 28 noiembrie 2024 la 13:47 UTCinvestigating

   We are currently observing elevated scan queue activity in the Image Scanning feature within Workload Protection. As a result, you may experience slight delays in scan processing. Impact: While most scans are processing as expected, some may take longer than usual. All other Aqua platform functionalities remain unaffected. Next Steps: Our team is actively investigating the situation and working to ensure normal scan performance is restored as quickly as possible.

2. 28 noiembrie 2024 la 14:01 UTCidentified

   We have identified the root cause of elevated scan queue activity affecting the Image Scanning feature in Workload Protection. This may result in slight delays for some scan processes. Impact: While most scans are progressing as expected, some may experience minor delays. Other Aqua platform functionalities are operating normally. Current Status: Our team is actively working on implementing a fix to restore optimal scan performance.

3. 28 noiembrie 2024 la 14:33 UTCmonitoring

   We will be deploying a fix in the next 30 minutes to address the ongoing issue and we will closely monitor the system to ensure stability and performance.

4. 28 noiembrie 2024 la 17:06 UTCresolved

   The issue with the scan queue activity in the Image Scanning feature within Workload Protection has been resolved. The fix has been successfully deployed. All services are back to normal and fully operational.

1. 30 octombrie 2024 la 20:28 UTCidentified

   We are currently experiencing partial interruptions with login capabilities on our production platform in the US-EAST-1 region. This is due to throttling issues affecting our CSPM database.Our engineering team is actively working to mitigate the throttling issue in the CSPM database and restore full login functionality. Some users may still experience intermittent login difficulties.We apologize for the inconvenience and appreciate your patience as we work to resolve this issue.

2. 30 octombrie 2024 la 21:10 UTCresolved

   The login issues in the US-EAST-1 region have now been fully resolved. All services are back to normal and fully operational.

1. 25 octombrie 2024 la 11:44 UTCidentified

   We've identified an issue impacting CSPM service performance in the EU region. Customers may experience increased latency or service interruptions. Our engineering team is actively working on a resolution.

2. 25 octombrie 2024 la 12:17 UTCresolved

   The CSPM service performance latency issue in the EU region has been resolved. All services are now fully functional and operational.

1. 7 octombrie 2024 la 15:55 UTCidentified

   CSPM scanning is currently experiencing intermittent disruptions in the US region due to a database issue. This is preventing scans from running as expected. Users in the US may encounter delays or interruptions in CSPM scan results. We are actively working to resolve the database issue and restore normal CSPM scanning operations

2. 7 octombrie 2024 la 20:06 UTCresolved

   The CSPM scanning issue has been successfully resolved, and all scanning operations are now fully functional and operational

1. 29 august 2024 la 10:13 UTCresolved

   We encountered UI login issues with our production platform in the Asia-1 region(https://asia-1.cloud.aquasec.com/). Our team worked diligently to address the problem and restore access. The platform team has swiftly resolved the issue, and the application is now fully operational and functional.

1. 27 august 2024 la 18:28 UTCresolved

   On August 21st, 2023, at approximately 8:30 PM UTC, our Container Image Scanning service experienced a major disruption due to a lambda function exceeding its ephemeral storage limit. The lambda, responsible for downloading and extracting a critical database for image scanning, was configured with 3GB of ephemeral storage. However, the extracted database size of 2.5GB, combined with the 500MB zip archive, exhausted the available storage, causing the lambda to enter a panic state. This resulted in a service outage, impacting container image scanning capabilities. Although monitoring was in place for various components, an alert specifically based on lambda panics was missing, delaying proactive identification and remediation. The Aqua Fields team promptly identified the issue and engaged the on-call channel. However, due to the unavailability of the US team and the late hour in India, response time was impacted. The India team resolved the incident at 10:52 PM UTC on August 21st by increasing the lambda's ephemeral storage. We apologize for any inconvenience caused by this disruption. We are taking steps to improve our monitoring and alerting capabilities, including implementing automated remediation where possible, to prevent similar incidents in the future.

1. 25 mai 2024 la 20:16 UTCidentified

   The Aqua Cloud Platform is using LaunchDarkly for Feature Flag toggles. LaunchDarkly experienced a problem with their platform, which is under investigation by LaunchDarkly team. https://status.launchdarkly.com/. Sorry for the inconvenient, we will update soon.

2. 25 mai 2024 la 20:35 UTCidentified

   Login to Aqua SaaS Platform back to normal in all regions. Unfortunetly you may experience some UI issues due to the LaunchDarkly incident.

3. 25 mai 2024 la 20:45 UTCmonitoring

   All users are now able to log in and access the Aqua SaaS Platform. We are continuing to monitor.

4. 25 mai 2024 la 21:01 UTCresolved

   This incident has been resolved.

1. 2 mai 2024 la 06:38 UTCinvestigating

   We are currently experiencing an outage affecting login capabilities on our production platform across geographies as a result of an ongoing issue with the jsDelivr CDN. Our team is tirelessly working to resolve the issue and restore access.

2. 2 mai 2024 la 07:34 UTCidentified

   We identified the issue and the fix will be implemented soon.

3. 2 mai 2024 la 07:56 UTCresolved

   We have restored the services, Application is now operational & fully functional.

1. 10 aprilie 2024 la 08:36 UTCinvestigating

   Due to the outage of Aqua CSPM DB in us-east-1, we are experiencing service disruptions in our Aqua SaaS main service. Service impact: Due to the Aqua CSPM outage in us-east-1, Aqua SaaS Service including sign-in and scan reporting, as well as all other pages in the Aqua UI are experiencing high latency and error rates. While the console may not be accessible, deployed enforcers are still running, and workload protection is not impacted.

2. 10 aprilie 2024 la 08:37 UTCinvestigating

   We are continuing investigating this issue , we found the root cause.

3. 10 aprilie 2024 la 08:38 UTCidentified

   The issue has been identify and fix was implemented successfully.

4. 10 aprilie 2024 la 08:39 UTCmonitoring

   A fix was implemented and now we are monitoring closely CSPM services

5. 10 aprilie 2024 la 11:11 UTCresolved

   This incident has been resolved.

1. 13 iunie 2023 la 19:41 UTCinvestigating

   Due to the outage of AWS us-east-1, we are experiencing service disruptions in our Aqua SaaS main service. AWS Health Status page: https://health.aws.amazon.com/health/status Service impact: Due to the AWS outage in us-east-1, Aqua SaaS Service including sign-in and scan reporting, as well as all other pages in the Aqua UI are experiencing high latency and error rates. While the console may not be accessible, deployed enforcers are still running, and workload protection is not impacted.

2. 13 iunie 2023 la 21:07 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 iunie 2023 la 21:08 UTCresolved

   We are pleased to inform you that our services have been restored and Aqua Console is now available. We apologize for any inconvenience caused by the AWS US-EASR-1 Outage disruption AWS Health Status page: https://health.aws.amazon.com/health/status All systems are now functioning as expected. If you continue to experience any issues or have any concerns, please don't hesitate to contact our support team at support.aquasec.com. We are here to assist you and ensure a smooth experience using our services. Thank you for your continued trust and support.

1. 22 mai 2023 la 12:42 UTCresolved

   This incident has been resolved.

1. 7 decembrie 2021 la 20:48 UTCinvestigating

   Due to AWS outage on us-east-1 we are experiencing service disruptions: https://status.aws.amazon.com

2. 7 decembrie 2021 la 20:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 decembrie 2021 la 08:55 UTCresolved

   This incident has been resolved.

1. 15 martie 2021 la 20:54 UTCinvestigating

   Microsoft AD appears to be experiencing a global outage, which is impacting Aqua's ability to obtain credentials needed to perform CSPM scans. During this time, scan reports may be delayed or incomplete.

2. 15 martie 2021 la 21:51 UTCresolved

   The Azure AD incident appears to be largely resolved and CSPM scans are completing as scheduled at this point. Please note that you may continue to see "New Risk" alerts if the scan checks have toggled between "unknown" and failing states.

1. 25 noiembrie 2020 la 15:02 UTCmonitoring

   Aqua Wave is currently monitoring elevated error rates from some AWS APIs. These errors are preventing Aqua Wave from running complete scans, so we have temporarily disabled scheduled scans.

2. 25 noiembrie 2020 la 15:22 UTCmonitoring

   The AWS outage is also impacting Cognito, which may affect the ability to sign in using SSO. If you require a break-glass user and do not currently have one, please contact our support.

3. 25 noiembrie 2020 la 15:40 UTCmonitoring

   We are continuing to monitor elevated AWS error rates affecting CloudWatch, Cognito, Kinesis, and other services (see the AWS status page for more information: https://status.aws.amazon.com/). This is currently impacting Aqua Wave in the following ways: - Sign in via SAML/SSO may be degraded. Standard sign in is not impacted. - Scheduled background scans may be delayed - Scans may produce "new risk" or "unknown" results for impacted services

4. 25 noiembrie 2020 la 15:49 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 25 noiembrie 2020 la 17:08 UTCmonitoring

   We are continuing to monitor increased error rates from AWS in us-east-1. At this time, Aqua Wave's core APIs are not impacted, but background scanning continues to remain affected due to the use of AWS CloudWatch APIs.

6. 25 noiembrie 2020 la 18:47 UTCmonitoring

   We are continuing to monitor elevated AWS error rates across numerous AWS services. All Aqua Wave APIs are currently functioning as expected. CSPM background scans continue to run at a reduced interval. Technical details: CSPM background scans are normally triggered by CloudWatch Event rules, which are currently not operational due to an outage in AWS us-east-1. However, our failover workflow has been implemented which will continue to trigger these scans at reduced capacity until AWS CloudWatch is fully restored in us-east-1. During this time, you may find that scan reports are delayed. For example, if your scan is scheduled to run hourly, it may run 10-15 minutes after the hour at staggered intervals instead. CSPM Real-Time Events are typically triggered via CloudWatch Event rules deployed in the user environment. You may see delayed or missing events in us-east-1 during the outage window as these rules are unlikely to be triggered. The CSPM Real-Time Events service is still operational and available to receive the events that are sent. AWS CloudTrail is also experiencing a partial outage which may result in delayed or missing delivery of events from source AWS accounts to Aqua Wave.

7. 25 noiembrie 2020 la 20:06 UTCmonitoring

   Aqua Wave is continuing to monitor an ongoing incident in AWS. The impact is currently limited to CSPM background scan schedules and the triggering of real-time events from user accounts in us-east-1. We will continue to provide updates when we have new information to share, but at this point, will not publish any new updates unless we receive a status change from AWS or different issues are detected.

8. 25 noiembrie 2020 la 23:32 UTCresolved

   AWS services appear to be recovering and at this time, all core Aqua Wave functionality has returned to normal operation.