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    Istoricul incidentelor Artsy

    50 incidente Artsy înregistrate începând din iulie 2020, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Slower response times for services

    A început 8 decembrie 2025 la 14:48 UTC · 6h 10m

    Pending
    Componente afectate
    Artsy APIConversationsContentE-commerceAnalyticsContent ManagementPartnersAuctions Bidding
    1. 8 decembrie 2025 la 14:48 UTCinvestigating

      We are currently investigating this issue.

    2. 8 decembrie 2025 la 14:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 decembrie 2025 la 15:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 decembrie 2025 la 18:55 UTCmonitoring

      This incident has been resolved.

    5. 8 decembrie 2025 la 20:58 UTCresolved

      This incident has been resolved.

    artsy.net is down

    A început 18 noiembrie 2025 la 12:25 UTC · 5h 54m

    OutageIncident major
    Componente afectate
    Artsy APIConversationsContentE-commerceAnalyticsContent ManagementPartnersAuctions Bidding
    1. 18 noiembrie 2025 la 12:25 UTCinvestigating

      We’re currently investigating elevated error rates and response times within artsy.net and the mobile app. We’ll post an update soon.

    2. 18 noiembrie 2025 la 12:26 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 noiembrie 2025 la 12:52 UTCidentified

      An upstream service we rely on (Cloudflare) is "experiencing an internal service degradation". We'll continue to monitor their incident resolution status. We expect our own services to recover as soon as they're back up and running. For more details on the Cloudflare outage, you may visit their status page: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

    4. 18 noiembrie 2025 la 13:42 UTCmonitoring

      Artsy services have recovered and availability has returned to expected levels. We'll continue monitoring the Cloudflare outage for any further disruption.

    5. 18 noiembrie 2025 la 18:19 UTCresolved

      This incident has been resolved.

    Image processing delays

    A început 31 octombrie 2025 la 15:54 UTC · 5h 7m

    IssuesIncident minor
    Componente afectate
    ContentPartnersAuctions Bidding
    1. 31 octombrie 2025 la 15:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 31 octombrie 2025 la 16:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 31 octombrie 2025 la 21:01 UTCresolved

      This incident has been resolved.

    Degraded performance in search

    A început 20 octombrie 2025 la 10:16 UTC · 16m

    IssuesIncident minor
    Componente afectate
    Artsy for AndroidContentArtsy for iPhone
    1. 20 octombrie 2025 la 10:16 UTCinvestigating

      We are seeing degraded performance in search on artsy.net and other clients. We are investigating the issue.

    2. 20 octombrie 2025 la 10:18 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 octombrie 2025 la 10:32 UTCresolved

      All systems are now operating normally.

    Elevated error rates and response times on artsy.net

    A început 16 octombrie 2025 la 13:10 UTC · 3h 51m

    Pending
    Componente afectate
    Content
    1. 16 octombrie 2025 la 13:10 UTCinvestigating

      We’re currently investigating elevated error rates and response times within artsy.net and the mobile app. We’ll post an update soon.

    2. 16 octombrie 2025 la 14:03 UTCmonitoring

      The period of high latency and 5xx errors has concluded. All systems are now operating normally. We will continue to monitor to ensure continued stability.

    3. 16 octombrie 2025 la 17:01 UTCresolved

      All systems are now operating normally.

    Artsy.net down

    A început 2 octombrie 2025 la 14:37 UTC · 3h 6m

    Pending
    Componente afectate
    ContentE-commercePartnersAuctions Bidding
    1. 2 octombrie 2025 la 14:37 UTCinvestigating

      We noticed that artsy.net is breaking for many users. We are currently working on a fix

    2. 2 octombrie 2025 la 14:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 octombrie 2025 la 15:00 UTCmonitoring

      Artsy.net is working fine now - we are monitoring status

    4. 2 octombrie 2025 la 17:43 UTCresolved

      This incident has been resolved.

    Increased latency across Artsy

    A început 19 mai 2025 la 03:30 UTC · 0m

    OutageIncident critic
    1. 19 mai 2025 la 17:55 UTCresolved

      This incident was resolved on Monday May 19th at 12:30pm EDT. This incident affected: Artsy for iPhone, Artsy for Android, Artsy API, Artsy Content Management System (CMS) (Content Management, Conversations, Analytics), and Artsy.net Website (Content, E-commerce, Auctions Bidding, Partners).

    Newly uploaded image Processing Delays

    A început 1 mai 2025 la 20:32 UTC · 3h 7m

    Pending
    Componente afectate
    Partners
    1. 1 mai 2025 la 20:32 UTCinvestigating

      Currently investigating some delays on processing of newly uploaded images

    2. 1 mai 2025 la 23:39 UTCinvestigating

      Image processing delays have been resolved.

    3. 1 mai 2025 la 23:39 UTCresolved

      This incident has been resolved.

    Auctions are experiencing outage

    A început 26 septembrie 2024 la 14:57 UTC · 17m

    OutageIncident major
    Componente afectate
    Artsy for AndroidContentE-commerceArtsy for iPhoneAuctions Bidding
    1. 26 septembrie 2024 la 14:57 UTCinvestigating

      We are currently investigating this issue.

    2. 26 septembrie 2024 la 15:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 septembrie 2024 la 15:14 UTCresolved

      This incident has been resolved.

    Increased latency across Artsy

    A început 17 septembrie 2024 la 18:21 UTC · 49m

    OutageIncident major
    Componente afectate
    Artsy APIArtsy for AndroidConversationsContentE-commerceAnalyticsContent ManagementPartnersArtsy for iPhoneAuctions Bidding
    1. 17 septembrie 2024 la 18:21 UTCinvestigating

      We are currently investigating this issue.

    2. 17 septembrie 2024 la 18:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 septembrie 2024 la 19:10 UTCresolved

      This incident has been resolved.

    SMS delivery degraded

    A început 28 iunie 2024 la 13:21 UTC · 22m

    IssuesIncident minor
    Componente afectate
    Content Management
    1. 28 iunie 2024 la 13:21 UTCinvestigating

      We are currently investigating reports of failed SMS deliveries.

    2. 28 iunie 2024 la 13:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 iunie 2024 la 13:43 UTCresolved

      This incident has been resolved.

    Some email Delivery and Configuration Disruptions

    A început 29 aprilie 2024 la 14:24 UTC · 12h 27m

    IssuesIncident minor
    Componente afectate
    E-commerce
    1. 29 aprilie 2024 la 14:24 UTCinvestigating

      We are currently experiencing a disruption in some email delivery and e-mail configuration services due to a performance issue with an external service provider. This is affecting our ability to send alerts, offer emails, and configure e-mail notifications.

    2. 29 aprilie 2024 la 14:26 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 aprilie 2024 la 14:28 UTCidentified

      The issues have been identified and it's being fixed at the moment.

    4. 30 aprilie 2024 la 02:51 UTCresolved

      Our external provider has fixed the issue on their end and our services are back up.

    Search service degraded

    A început 16 aprilie 2024 la 13:04 UTC · 3h 10m

    IssuesIncident minor
    Componente afectate
    Artsy for AndroidE-commerceContent ManagementArtsy for iPhone
    1. 16 aprilie 2024 la 13:04 UTCinvestigating

      We are seeing degraded performance in search on artsy.net and other clients. We are investigating the issue.

    2. 16 aprilie 2024 la 13:07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 aprilie 2024 la 14:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 16 aprilie 2024 la 14:21 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 16 aprilie 2024 la 16:13 UTCresolved

      This incident has been resolved.

    Facebook authentication broken in App and Web

    A început 1 martie 2024 la 10:47 UTC · 3h 25m

    IssuesIncident minor
    Componente afectate
    Artsy for AndroidContentArtsy for iPhone
    1. 1 martie 2024 la 10:47 UTCinvestigating

      We are currently investigating the issue.

    2. 1 martie 2024 la 10:49 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 martie 2024 la 14:12 UTCresolved

      This incident has been resolved.

    Degradation of API performance

    A început 29 ianuarie 2024 la 19:31 UTC · 23h 37m

    IssuesIncident minor
    Componente afectate
    Artsy APIArtsy for AndroidE-commercePartnersArtsy for iPhone
    1. 29 ianuarie 2024 la 19:31 UTCinvestigating

      We are currently investigating the issue

    2. 29 ianuarie 2024 la 20:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 ianuarie 2024 la 20:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 ianuarie 2024 la 19:08 UTCresolved

      This incident has been resolved.

    Issues loading conversations and sending messages

    A început 24 august 2023 la 14:14 UTC · 4h 5m

    OutageIncident critic
    Componente afectate
    Conversations
    1. 24 august 2023 la 14:14 UTCinvestigating

      We are currently investigating this issue.

    2. 24 august 2023 la 14:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 august 2023 la 18:20 UTCresolved

      This incident has been resolved.

    Email responses to conversations experiencing delayed delivery

    A început 15 august 2023 la 11:14 UTC · 3h 25m

    OutageIncident major
    Componente afectate
    Conversations
    1. 15 august 2023 la 11:14 UTCmonitoring

      Responses to a conversation via email between Monday, August 14th, 2023 at 9:06 PM GMT+02:00 and Tuesday, August 15th, 2023 at 11:50 AM GMT+02:00 were delayed due to a system malfunction. A fix has been implemented and all messages will be delivered over the next few hours.

    2. 15 august 2023 la 11:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 15 august 2023 la 14:40 UTCresolved

      This incident has been resolved.

    Artist pages error on load

    A început 16 martie 2023 la 22:26 UTC · 1h 38m

    OutageIncident major
    Componente afectate
    Artsy APIArtsy for AndroidE-commerceArtsy for iPhone
    1. 16 martie 2023 la 22:26 UTCidentified

      Users may encounter an error when navigating to artist pages. We have identified the root cause and stopped it. Attempting to have those pages recover to a healthy state.

    2. 16 martie 2023 la 22:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 martie 2023 la 00:04 UTCresolved

      This incident has been resolved.

    [CMS] Users are having trouble uploading images since yesterday evening

    A început 10 martie 2023 la 13:36 UTC · 3h 9m

    IssuesIncident minor
    Componente afectate
    Content Management
    1. 10 martie 2023 la 13:36 UTCinvestigating

      We are currently investigating this issue.

    2. 10 martie 2023 la 14:53 UTCmonitoring

      A fix has been implemented and we are monitoring the result.

    3. 10 martie 2023 la 14:55 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 10 martie 2023 la 16:45 UTCresolved

      This incident has been resolved.

    CMS Unable to Load

    A început 28 februarie 2023 la 15:20 UTC · 1h 8m

    Pending
    Componente afectate
    ConversationsAnalyticsContent Management
    1. 28 februarie 2023 la 15:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 28 februarie 2023 la 15:47 UTCmonitoring

      CMS is back up, but we are monitoring to ensure no further issues.

    3. 28 februarie 2023 la 16:27 UTCresolved

      This incident has been resolved.