Răspuns incident - Ingestia lentă de e-mail limitează căutarea și duce la eroare în căutarea de mesaje
A început 4 septembrie 2026 la 15:43 UTC · 3h 56m
IssuesIncident minor
Componente afectate
Email Processing
investigating
În prezent investigăm această problemă.
monitoring
A fost implementată o soluţie şi monitorizăm rezultatele.
resolved
Acest incident a fost rezolvat.
Traducere automată din actualizarea oficială a incidentului.
Dashboard XDR indisponibil
A început 2 septembrie 2026 la 17:31 UTC · 3h 23m
OutageIncident critic
Componente afectate
XDR Dashboard
investigating
Echipa investighează
investigating
Investigăm o problemă de conectare. Problema pare să fie intermitentă.
monitoring
Autentificarea și funcționarea sunt restaurate în prezent și vom monitoriza pentru a ne asigura că au fost abordate cauzele profunde.
resolved
Acest incident este rezolvat
Traducere automată din actualizarea oficială a incidentului.
Autentificare Dashboard XDR eșuează (incidență de redeschidere)
A început 1 septembrie 2026 la 01:08 UTC · 10h 15m
OutageIncident critic
Componente afectate
XDR Dashboard
investigating
În prezent investigăm această problemă.
monitoring
A fost implementată o soluţie şi monitorizăm rezultatele.
resolved
Incident rezolvat
Traducere automată din actualizarea oficială a incidentului.
Blocuri Dashboard XDR cu eroare verificarea contului SSO
A început 31 august 2026 la 23:25 UTC · 1h 23m
OutageIncident critic
Componente afectate
XDR Dashboard
investigating
Investigăm cauza acestei probleme.
resolved
Incidentul a fost rezolvat şi se continuă ancheta.
Traducere automată din actualizarea oficială a incidentului.
BCAS Caută în SUA
A început 24 august 2026 la 14:17 UTC · 23h 22m
OutageIncident major
Componente afectate
Mail ProcessingWeb Interface
investigating
Problema este în curs de investigare.
monitoring
Funcţionalitatea de căutare şi fluxul poştal au fost restaurate. Fluxul de mail se confruntă cu o rezervă de câteva ore.
resolved
Acest incident a fost rezolvat.
Traducere automată din actualizarea oficială a incidentului.
Dashboard XDR
A început 10 august 2026 la 16:57 UTC · 3m
Pending
Componente afectate
XDR Dashboard
investigating
Tabloul de bord XDR nu este disponibil momentan. Echipa de ingineri lucrează la această problemă şi se aşteaptă să restabilească serviciul în curând.
resolved
Acest incident a fost rezolvat.
Traducere automată din actualizarea oficială a incidentului.
Barracuda XDR - Disrupție de serviciu privind detectarea semnalului de firewall Cloudgen
A început 5 august 2026 la 15:47 UTC · 1h 49m
OutageIncident major
Componente afectate
XDR Service
monitoring
Barracuda XDR experienced an intermittent service disruption affecting signal detection for the CloudGen Firewall data source from July 24 at 1:40 AM UTC through today, impacting customers in the EU region. During this period, threat detection data from this source was not processed by our detection engine and, consequently, alerts associated with this data source may not have been generated.
Our engineering team has identified the root cause of the issue and has implemented the necessary corrective measures to restore normal operations. We will continue to closely monitor the environment to ensure service stability and confirm the full recovery of all impacted functionality.
We sincerely regret this disruption and any inconvenience it may have caused. Maintaining the reliability and integrity of our services remains a top priority, and we appreciate your patience, understanding, and continued trust.
resolved
This incident has been resolved, and the impacted threat detection is now fully operational
Traducere automată din actualizarea oficială a incidentului.
Răspuns incident: Perforaţie degradată
A început 3 august 2026 la 20:56 UTC · 17h 0m
Pending
Componente afectate
Email ProcessingDashboard UI
monitoring
Încercarea de a crea un nou incident ar putea duce la o stare mai lungă decât de obicei, de "creare de pediatrie." Am identificat problema, am implementat o soluţie şi monitorizăm soluţia. Vă mulțumim pentru răbdare, deoarece sistemul continuă să-și revină.
monitoring
Sistemul e stabil şi recuperat. Vom continua să monitorizăm următoarele ore.
resolved
This incident has been resolved.
Traducere automată din actualizarea oficială a incidentului.
Problema serviciilor de autentificare afectează unii clienți
A început 31 iulie 2026 la 17:36 UTC · 26m
IssuesIncident minor
Componente afectate
Authentication Services
investigating
Am identificat o problemă care ar putea afecta câţiva clienţi ai Serviciilor de Autentificare în special în jurul "Login with Microsoft Button." Funcționalitatea serviciilor de autentificare poate fi afectată de această problemă.
investigating
Continuăm să investigăm această problemă.
resolved
Am rezolvat o problemă care afecta clienţii Serviciilor de Autentificare.
Traducere automată din actualizarea oficială a incidentului.
Barracuda XDR - Disrupție de serviciu privind detectarea semnalelor
A început 29 iulie 2026 la 16:16 UTC · 1h 38m
IssuesIncident minor
Componente afectate
XDR Service
monitoring
Barracuda XDR a suferit o perturbare intermitentă a detecţiei semnalului în urma introducerii modificărilor aduse îmbogăţirii regulii SIEM în această dimineaţă (UTC). Ca urmare, generarea de alerte poate fi întârziată în toate regiunile. Echipa noastră de inginerie a identificat cu promptitudine cauza de bază și a implementat acțiunile corective adecvate pentru a restabili funcționalitatea normală. Vom continua să monitorizăm îndeaproape mediul pentru a asigura stabilitatea continuă și restabilirea completă a performanței operaționale preconizate.
resolved
Acest incident a fost rezolvat, iar detectarea amenințării este acum pe deplin operațională
Traducere automată din actualizarea oficială a incidentului.
Problemă de autentificare
A început 23 iulie 2026 la 19:02 UTC · 1h 35m
OutageIncident major
Componente afectate
Authentication Services
investigating
În prezent, investigăm o întrerupere a tuturor serviciilor de conectare din cauza unei actualizări de întreținere. Va actualiza atunci când returnat înapoi.
investigating
Problema a început la 16:33 UTC
investigating
Continuăm să investigăm această problemă.
resolved
Am rezolvat o problemă care afecta clienţii Serviciilor de Autentificare.
Traducere automată din actualizarea oficială a incidentului.
SAT Main Website Unavailable
A început 7 iulie 2026 la 12:22 UTC · 59m
OutageIncident major
Componente afectate
Security Awareness Training
investigating
We are currently investigating the issue.
resolved
This incident has been resolved.
Barracuda XDR - Service Disruption on datasources visibility in dashboard
A început 6 iulie 2026 la 15:15 UTC · 1d 2h
IssuesIncident minor
Componente afectate
XDR Service
identified
Barracuda XDR is currently experiencing an issue that is impacting the visibility of data sources within the XDR Dashboard (CSD). Consequently, log degradation alerts generated since July 4th may be incorrectly reported as false positives. The affected data sources include Cloud, Endpoint, and Email integrations.
Our Engineering team has identified the root cause as a failure in the API communication with the data lake and is actively working to implement a resolution. We recognize the potential impact this issue may have on your operations and are committed to restoring full functionality as quickly as possible.
We would also like to confirm that this issue does not affect event ingestion or signal detection capabilities within the XDR platform.
monitoring
We have successfully implemented a solution to address the data source visibility issue within the XDR Dashboard. We will continue to monitor the system to ensure it is fully operational.
resolved
This incident has been resolved, and the visibility of impacted data sources within the XDR dashboard (CSD) is now fully operational
Email Gateway Defense attachment file scanning partially impacted in the Australia region
A început 2 iulie 2026 la 03:25 UTC · 5h 41m
OutageIncident major
Componente afectate
Mail Delivery
investigating
We are currently investigating this issue.
monitoring
We are monitoring the results.
resolved
This incident has been resolved.
Mail processing delayed in US region
A început 1 iulie 2026 la 23:40 UTC · 15h 31m
Pending
Componente afectate
Mail Processing
investigating
The Barracuda Cloud Archiving Service is experiencing delayed mail processing for customers in the US region. All items are successfully received and stored, but new mail items may not be visible in search results. An engineering investigation is in progress & updates will follow as soon as information is available.
investigating
Mail processing service has been restored, but investigation is ongoing. We will provide further information as it becomes available.
resolved
The engineering investigation is complete. The incident was caused by a datacenter device failure which has been addressed. Mail items which were deferred during the incident are now processed and available for search.
Barracuda XDR - Service Disruption on Email events ingestion
A început 22 iunie 2026 la 21:07 UTC · 3h 17m
IssuesIncident minor
Componente afectate
XDR Service
monitoring
Our engineering team will be conducting a scheduled system upgrade to the data streaming solution that supports the Email Security Events Ingestion Service. This maintenance window is expected to be completed within one hour. We anticipate minimal disruption to the affected ingestion service during this period.
monitoring
We are continuing to monitor for any further issues.
resolved
We have successfully completed the scheduled system upgrade for the Email Security Events ingestion service in the US region. During the upgrade window, there was a temporary disruption in event ingestion from 06/22/2026 22:48:50 UTC to 06/23/2026 00:06:00 UTC.
We acknowledge the potential impact this interruption may have had on your business operations and would like to assure you that the service has now been fully restored and is operating normally.
Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption
A început 11 iunie 2026 la 10:02 UTC · 5h 19m
OutageIncident major
Componente afectate
Cloud backups
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Barracuda XDR - Service Disruption on events ingestion
A început 3 iunie 2026 la 20:44 UTC · 1h 28m
OutageIncident major
Componente afectate
XDR Service
identified
Barracuda XDR is currently experiencing an issue in ingesting the logs into XDR platform which impacts the customers globally. Our engineering has been actively working to address this issue. We acknowledge the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. We will provide further updates once the root-cause is identified. Thank you for your patience and understanding
resolved
This incident has been resolved, and the events ingestion is now fully operational
BAC - Some Users are unable manage appliances from the portal
A început 15 mai 2026 la 10:12 UTC · 15h 27m
OutageIncident major
Componente afectate
Web InterfaceCloud backupsDevice Connections
investigating
We are currently investigating this issue.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region
A început 12 mai 2026 la 15:39 UTC · 30d 22h
Pending
Componente afectate
End-user AccessWeb Interface
identified
PDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.
monitoring
A fix has been implemented and we are monitoring the results.
monitoring
We are continuing to monitor for any further issues.