Istoricul incidentelor Beamery

1. 23 septembrie 2026 la 09:34 UTCinvestigating

   În prezent investigăm unele inexactităţi (date depăşite) în rapoarte în cadrul funcţiei noastre de raportare. Nu s-au pierdut date și vom furniza o actualizare cât mai curând posibil. Scuzele noastre pentru orice neplăceri cauzate, Tehnica Beamery

2. 24 septembrie 2026 la 08:21 UTCidentified

   Am identificat problema și am inițiat o reîmprospătare a datelor în toate mediile de producție pentru a remedia inexactitățile din cadrul rapoartelor. Vom oferi o actualizare suplimentară a calendarelor pentru finalizare în cursul acestei săptămâni. Scuzele noastre pentru orice neplăceri cauzate, Tehnica Beamery

3. 24 septembrie 2026 la 13:50 UTCidentified

   În prezent, ar trebui să se stabilească și să se conțină date exacte rapoarte privind clienții privați și ai UE în cadrul CRM. Rapoartele US Tenants sunt încă în curs de desfășurare și o actualizare va fi furnizată cât mai curând posibil. Scuzele noastre pentru orice neplăceri cauzate, Tehnica Beamery

4. 28 septembrie 2026 la 13:27 UTCmonitoring

   Toate rapoartele chiriaşilor ar trebui să fie acum stabilite cu date exacte. Scuzele noastre pentru orice neplăceri cauzate, Tehnica Beamery

5. 30 septembrie 2026 la 12:18 UTCresolved

   Această problemă este acum rezolvată. Mulţumesc pentru răbdare. Tehnica Beamery

Traducere automată din actualizarea oficială a incidentului.

1. 1 septembrie 2026 la 14:27 UTCinvestigating

   Investigăm rapoarte privind redirecţionarea utilizatorilor din UE către paginile de autentificare din SUA atunci când accesăm loginul de pe [pagina de pornire a Beamery][https://beamery.eu/ "Beamery homepage]. Dacă vă confruntați cu această problemă, utilizați acest link pentru a vă conecta: [https://login.beagery.eu/sso](https://login.beagery.eu/ssso "https://login.beweaney.eu/sso")

2. 1 septembrie 2026 la 15:18 UTCresolved

   Am identificat și am stabilit o problemă care a determinat redirecționarea unor utilizatori ai UE către [beagery.com][http://beagery.com "beagery.com"] să se autentifice pagina în loc de [beagery.eu] [http://beagery.eu "beagery.eu"). Fix este acum în direct și nu este necesară nicio acțiune pentru majoritatea utilizatorilor. Dacă sunteți încă în curs de a fi trimis la pagina de autentificare greșit, aceasta este o redirecționare cache ținut în browser-ul dvs., mai degrabă decât o eroare în curs de desfășurare. Pentru a rezolva problema, ștergeți fie cache-ul browser-ului sau mergeți direct la pagina de autentificare regională: • UE: [https://login.beamery.eu/sso](https://login.beweaney.eu/ssso "https://login.beamery.eu/sso") • SUA: [https://login.beabery.com/sso](https://login.beweaney.com/ssso "https://login.beabery.com/sso") Deschiderea paginii într-o fereastră privată sau incognito va ocoli, de asemenea, redirecționarea cache, dacă doriți să nu ștergeți cache-ul.

Traducere automată din actualizarea oficială a incidentului.

1. 20 august 2026 la 08:08 UTCinvestigating

   Ne confruntăm cu probleme parsing CV-uri, echipa noastră este în prezent de investigare. Nu se pierde niciun CV şi vom reprocesa totul cât mai curând posibil. Mulţumesc pentru răbdare. Tehnica Beamery

2. 20 august 2026 la 14:45 UTCmonitoring

   CV-ul a fost reluat. Reprocesăm parse eșuate și nu ne așteptăm la pierderi de date. Mulţumesc pentru înţelegere. Tehnica Beamery

3. 20 august 2026 la 18:14 UTCresolved

   Parizarea CV-ului este operațională de la 14:21 UTC. Toate CV-urile care au eșuat parsing între 18:30 UTC pe 19 august și apoi au fost re-procesate. Scuzele noastre pentru orice neplăceri cauzate, Tehnica Beamery

Traducere automată din actualizarea oficială a incidentului.

1. 18 iunie 2026 la 10:46 UTCinvestigating

   We are investigating reports that some CRM system-generated emails may be delivered to recipients' spam or junk folders rather than their inboxes. This does not affect outbound candidate-facing emails, which are sending and delivering as normal. We will provide an update as soon as we have more information.

2. 18 iunie 2026 la 11:01 UTCmonitoring

   We have implemented a fix for the affected CRM system-generated emails and are now monitoring deliverability to confirm messages are reaching inboxes as expected. As a precaution, we are also carrying out a final sweep to check for any other areas that may have been impacted. Outbound candidate-facing emails remain unaffected throughout. We will confirm once the fix is fully verified.

3. 18 iunie 2026 la 12:55 UTCresolved

   The issue affecting deliverability of some CRM system-generated emails has been resolved. Our final sweep confirmed no other areas were impacted, and outbound candidate-facing emails were unaffected throughout. Deliverability has returned to normal. Thank you for your patience.

1. 6 mai 2026 la 20:39 UTCidentified

   We're currently experiencing a delay in data synchronization in our Sandbox (US) environment due to an issue with one of our database nodes provided by our cloud infrastructure provider. **What this means for you** Features that rely on search indexing — including People Grid, recipes, and related functionality — may temporarily display or operate on outdated data. **Impact** • No data loss is expected. • Updates made during this period are not lost; they will be processed once synchronization resumes. • Other Sandbox functionality remains available and production environments are not impacted. We are actively monitoring the recovery of the affected node, after which data synchronization will automatically resume and catch up on any pending updates. We'll post further updates as the situation progresses. Thank you for your patience.

2. 6 mai 2026 la 21:13 UTCmonitoring

   Data synchronization in our Sandbox (US) environment has been restored and is now processing normally. Any backlog has been fully caught up, and there is no longer any customer impact. Features that rely on search indexing — including People Grid, recipes, and related functionality — are once again operating on up-to-date data. We are continuing to monitor the environment closely while the underlying infrastructure recovery completes in the background. This work is not expected to affect service. Thank you for your patience.

3. 7 mai 2026 la 09:02 UTCresolved

   The earlier data synchronization issue in our Sandbox (US) environment has been fully resolved. All services are operating normally, and features relying on search indexing, including People Grid, recipes, and related functionality, are running on up-to-date data. No data was lost during the incident, and all delayed updates have been successfully processed. Thank you for your patience while we worked through this.

1. 17 martie 2026 la 16:15 UTCinvestigating

   Beamery Engineering team has been alerted to an increase in CPU usage in our ElasticSearch cluster, the issue is being investigated. Search results may respond slower than normal.

2. 17 martie 2026 la 16:59 UTCidentified

   The team have identified a spike in Recipe usage as the root cause to the increased CPU. Additional resource is being deployed to support the increased load.

3. 17 martie 2026 la 19:26 UTCidentified

   CPU usage on the ElasticSearch cluster continues to be high despite remediations, the Beamery Engineering team have made further adjustments to bring this down. Recipe process time is expected to be reduced.

4. 17 martie 2026 la 23:17 UTCmonitoring

   Load is coming down following updates and normal service is expected to resume soon. The Beamery Engineering team are continuing to monitor the performance.

5. 18 martie 2026 la 09:35 UTCresolved

   Elastic CPU returned to normal following mitigations, normal service resumed.

1. 19 februarie 2026 la 16:25 UTCinvestigating

   Individual Events cannot be accessed via the Events Tab in the Beamery UI at this time. Beamery engineering is actively investigating a resolution to this issue.

2. 19 februarie 2026 la 16:54 UTCresolved

   Beamery Engineering team has now released a fix for this issue, and access to events UI is now restored as expected.

1. 13 februarie 2026 la 17:18 UTCinvestigating

   We are currently experiencing disruptions across our Workday Integration caused by service outages to Workday, specifically affecting the WD3 and WD3 Non-Prod hosts. Our engineering team is actively investigating this issue and monitoring the situation.

2. 16 februarie 2026 la 09:37 UTCresolved

   As of 03:00 UTC on 14th February, the service outage experienced by Workday is no longer occurring. The Beamery<>Workday Integration is functioning as expected. Please reach out to [email protected] if you have any queries.

1. 14 ianuarie 2026 la 22:00 UTCinvestigating

   We are aware of issues, with candidates being unable to login to the Candidate Portal, we are currently investigating.

2. 14 ianuarie 2026 la 23:23 UTCresolved

   We have identified a fix, this has been deployed and tested and we can confirm that the issue has been resolved.

1. 8 decembrie 2025 la 11:14 UTCresolved

   The Cloudflare outage has been restored and Beamery Sandbox US is back online.

2. 8 decembrie 2025 la 11:14 UTCmonitoring

   Cloudflare have implemented a fix which has restored Beamery Sandbox, we're continuing to monitor the situation.

3. 8 decembrie 2025 la 11:14 UTCinvestigating

   Beamery is investigating issues with our Sandbox US tenant relating to a Cloudflare outage following scheduled maintenance.   https://www.cloudflarestatus.com/

1. 2 decembrie 2025 la 21:14 UTCresolved

   All services are operating normally

2. 2 decembrie 2025 la 21:14 UTCidentified

   Cloudflare service causing access issues to Beamery

3. 2 decembrie 2025 la 21:14 UTCmonitoring

   Cloudflare service outage is continuing to cause intermittent access issues to Beamery services. We are closely monitoring the situation.

1. 2 decembrie 2025 la 21:20 UTCinvestigating

   We are investigating an increase in errors using Beamery. This is related to the major AWS outage causing a major incident on one of our third-party providers.

2. 2 decembrie 2025 la 21:20 UTCresolved

   All services are operating normally.

3. 2 decembrie 2025 la 21:20 UTCmonitoring

   All services are operating normally. Some customers based in the US may still experience loading issues on the Beamery application until the third-party fully resolves their issue. We have observed improvements and expect full resolution soon.

1. 2 decembrie 2025 la 21:28 UTCinvestigating

   LinkedIn CRM Connect sync is delayed

2. 2 decembrie 2025 la 21:28 UTCresolved

   Errors are back down and normal operations have resumed

1. 2 decembrie 2025 la 21:32 UTCinvestigating

   Across all environments, several modules within Beamery CRM are not functioning as expected, including: • Extension - Generate Email • Candidate Portals • Job Description Generation • Job Description Parsing • Recipes AI Search Beamery Engineering is currently investigating, and further updates will be provided. We thank you for your patience.

2. 2 decembrie 2025 la 21:32 UTCresolved

   All services are operating normally

1. 2 decembrie 2025 la 21:39 UTCinvestigating

   Some customers are unable to access Beamery via SSO

2. 2 decembrie 2025 la 21:39 UTCresolved

   All affected customers have been contacted with resolution steps and we have confirmed the issue is no longer present for all who have completed the steps.