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    Istoricul incidentelor Bitfinex

    34 incidente Bitfinex înregistrate începând din noiembrie 2016, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Platform Outage

    A început 18 aprilie 2025 la 23:28 UTC · 12h 3m

    OutageIncident major
    Componente afectate
    Web ServerBackend WorkersTrading EngineWebSocketsFIX Gateways
    1. 18 aprilie 2025 la 23:28 UTCinvestigating

      We are investigating issues with the platform connectivity. We will keep everyone updated on here and our X account https://x.com/bitfinex as we know more.

    2. 19 aprilie 2025 la 02:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 aprilie 2025 la 03:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 aprilie 2025 la 11:31 UTCresolved

      This incident has been resolved.

    Reduced platform performances

    A început 3 iulie 2024 la 10:00 UTC · 2h 52m

    IssuesIncident minor
    Componente afectate
    Web ServerBackend WorkersTrading EngineWebSocketsFIX Gateways
    1. 3 iulie 2024 la 10:00 UTCinvestigating

      We are investigating issues with reduced platform performances and connectivity. We will keep everyone updated on here and our Twitter account https://twitter.com/bitfinex as we know more.

    2. 3 iulie 2024 la 10:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 3 iulie 2024 la 12:52 UTCresolved

      This incident has been resolved.

    Platform Outage

    A început 24 decembrie 2023 la 02:07 UTC · 2h 4m

    Pending
    Componente afectate
    Web ServerBackend WorkersTrading EngineWebSocketsFIX Gateways
    1. 24 decembrie 2023 la 02:07 UTCinvestigating

      We are investigating issues with platform reduced performances and have temporarily halted trading. We will keep everyone updated on here and our twitter account https://twitter.com/bitfinex as we know more.

    2. 24 decembrie 2023 la 03:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 24 decembrie 2023 la 04:02 UTCmonitoring

      Our maintenance is nearing a successful completion and the Bitfinex platform will be returning in view-only mode with the option to cancel orders at 4:05 AM UTC, before trading opens at 4:10 AM UTC. Thank you for your patience.

    4. 24 decembrie 2023 la 04:11 UTCresolved

      This incident has been resolved.

    Email delivery issues

    A început 3 februarie 2022 la 23:15 UTC · 2h 11m

    Pending
    Componente afectate
    Web Server
    1. 3 februarie 2022 la 23:15 UTCinvestigating

      We are experiencing email delivery issues. We are investigating and are working to resolve them as soon as possible. We apologise for the inconvenience.

    2. 4 februarie 2022 la 01:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 februarie 2022 la 01:25 UTCresolved

      This incident has been resolved.

    Deposits, withdrawals and reporting issues

    A început 13 octombrie 2021 la 07:07 UTC · 2h 0m

    Pending
    1. 13 octombrie 2021 la 07:07 UTCinvestigating

      We are investigating issues with deposits, withdrawals and reporting. Trading is not affected. We will keep everyone updated on here and our Twitter account https://twitter.com/bitfinex as we know more.

    2. 13 octombrie 2021 la 07:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 octombrie 2021 la 09:07 UTCresolved

      This incident has been resolved.

    Deposits, withdrawals and reporting issues

    A început 13 octombrie 2021 la 03:59 UTC · 2h 33m

    Pending
    1. 13 octombrie 2021 la 03:59 UTCinvestigating

      We are investigating issues with deposits, withdrawals and reporting. Trading is not affected. We will keep everyone updated on here and our Twitter account https://twitter.com/bitfinex as we know more.

    2. 13 octombrie 2021 la 06:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 octombrie 2021 la 06:31 UTCresolved

      This incident has been resolved.

    Reduced platform performances

    A început 7 septembrie 2021 la 12:39 UTC · 5h 22m

    OutageIncident major
    Componente afectate
    Web ServerBackend WorkersTrading EngineWebSockets
    1. 7 septembrie 2021 la 12:39 UTCinvestigating

      We are investigating issues with reduced platform performances. We will keep everyone updated on here and our Twitter account https://twitter.com/bitfinex as we know more. We apologise for the inconvenience.

    2. 7 septembrie 2021 la 15:06 UTCidentified

      The issue has been identified and a fix has been implemented. We expect the platform to return to normal performance operations within the next 30 minutes.

    3. 7 septembrie 2021 la 15:53 UTCinvestigating

      We are investigating performance issues with the Bitfinex platform. The system is undergoing unscheduled maintenance. We will keep everyone updated on here and our Twitter account https://twitter.com/bitfinex as we know more. We apologise for the inconvenience.

    4. 7 septembrie 2021 la 17:46 UTCidentified

      Our intervention is nearing successful completion and the Bitfinex platform will be returning in view-only mode at 5:50 PM UTC. Starting from 5:55 PM UTC, it will be possible to cancel orders before trading opens at 6:00 PM UTC. Thank you for your patience.

    5. 7 septembrie 2021 la 18:00 UTCresolved

      This incident has been resolved.

    Platform outage connectivity issues

    A început 17 mai 2021 la 21:20 UTC · 43m

    OutageIncident critic
    Componente afectate
    Web ServerBackend WorkersTrading EngineWebSockets
    1. 17 mai 2021 la 21:20 UTCinvestigating

      We are investigating connectivity issues with the Bitfinex platform. We will keep everyone updated on here and our twitter account https://twitter.com/bitfinex as we know more.

    2. 17 mai 2021 la 21:56 UTCmonitoring

      The cause has been identified. The platform is returning to normal operations. We will keep monitoring closely.

    3. 17 mai 2021 la 22:03 UTCresolved

      This incident has been resolved.

    Platform performance issue.

    A început 12 august 2020 la 20:25 UTC · 5h 20m

    OutageIncident critic
    Componente afectate
    Web ServerBackend WorkersTrading EngineWebSockets
    1. 12 august 2020 la 20:25 UTCinvestigating

      We are investigating issues with platform reduced performances and have temporarily halted trading. We will keep everyone updated here as soon as we know more. Please monitor https://twitter.com/bitfinex and https://bitfinex.statuspage.io for updates. We apologies for the inconvenience.

    2. 12 august 2020 la 20:26 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 august 2020 la 21:31 UTCidentified

      The cause has been identified and we are working to restore trading activities. All funds are safe. We will keep everyone updated via https://twitter.com/bitfinex and https://bitfinex.statuspage.io. Thanks for your patience.

    4. 13 august 2020 la 00:25 UTCidentified

      Thanks for your patience thus far. In 30 mins we will provide an ETA for re-opening trading-activities.

    5. 13 august 2020 la 01:00 UTCidentified

      Our intervention is nearing a successful completion and the Bitfinex platform will be returning in view-only mode with the option to cancel open orders at 1:30 AM UTC, while trading will open after 10 minutes.

    6. 13 august 2020 la 01:46 UTCresolved

      This incident has been resolved.

    Service disruption

    A început 9 februarie 2019 la 08:09 UTC · 3h 19m

    OutageIncident major
    Componente afectate
    Web ServerBackend WorkersTrading EngineWebSockets
    1. 9 februarie 2019 la 08:09 UTCinvestigating

      Bitfinex is currently not accessible, our admins are currently looking into this. We apologize for the inconvenience caused.

    2. 9 februarie 2019 la 09:15 UTCidentified

      The issue has been located and is being resolved as quickly as possible. We will confirm when full platform functionality has resumed.

    3. 9 februarie 2019 la 10:27 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 9 februarie 2019 la 10:28 UTCmonitoring

      Thank you all for your patience today. Bitfinex will open at 10:30AM UTC as view only, and trading will restart at 10:35AM UTC.

    5. 9 februarie 2019 la 11:29 UTCresolved

      Full functionality has resumed.

    Connectivity issues

    A început 31 august 2018 la 15:07 UTC · 2h 38m

    OutageIncident critic
    Componente afectate
    Backend WorkersTrading EngineWebSockets
    1. 31 august 2018 la 15:07 UTCinvestigating

      The platform is encountering connectivity issues with one of the servers. As a precaution we had to suspend trading temporarily. We are working hard to have the platform return to normal operations as soon as possible. We will post updates on the situation on https://bitfinex.statuspage.io and on https://twitter.com/bitfinex

    2. 31 august 2018 la 15:34 UTCidentified

      Our matching engine server was restarted by our hosting provider without notice. We are in the process of restarting the server and returning the platform to normal operations. We expect this process to take at least 30 more minutes. Apologies for any inconvenience.

    3. 31 august 2018 la 16:05 UTCidentified

      We are close to be able to reopen trading. Please stand by.

    4. 31 august 2018 la 16:21 UTCmonitoring

      The platform is back to normal operations. We will keep monitoring closely.

    5. 31 august 2018 la 17:45 UTCresolved

      The platform is back to normal operations.

    Connectivity issues [resolved]

    A început 23 iulie 2018 la 11:00 UTC · 0m

    Pending
    1. 23 iulie 2018 la 11:00 UTCresolved

      Bitfinex experienced connectivity issues for some users over the last 15 minutes due to a network traffic routing problem. The issue has now been resolved. Apologies for any inconvenience this caused.

    Platform under heavy load

    A început 5 iunie 2018 la 13:39 UTC · 3h 3m

    OutageIncident major
    Componente afectate
    Web ServerBackend WorkersTrading EngineWebSockets
    1. 5 iunie 2018 la 13:39 UTCinvestigating

      The platform is under extreme load. We are investigating. Seems a DDoS attack was launched soon after we relaunched the platform.

    2. 5 iunie 2018 la 14:31 UTCidentified

      The cause of the outage has been identified. A DDoS attack was launched soon after we restarted operations. The previous outage was caused by issues with one of our infrastructure providers. While the platform was recovering, the attack caused extreme load on the servers. We are adjusting the DDoS protection measures to fend off the attack and be able to relaunch. Currently we are running tests to make sure we can safely restart operations. As soon as we have a clearer ETA on when operations will restart we will report.

    3. 5 iunie 2018 la 14:51 UTCidentified

      We are finishing the steps to restart operations. We expect we can return to normal operations within the next 15 minutes. Please stand by.

    4. 5 iunie 2018 la 15:02 UTCidentified

      The platform is returning to normal operations. We will keep monitoring the situation closely.

    5. 5 iunie 2018 la 16:42 UTCresolved

      The platform is back to normal operations.

    Trading engine issues

    A început 5 iunie 2018 la 10:47 UTC · 2h 5m

    OutageIncident major
    Componente afectate
    Web ServerBackend WorkersTrading EngineWebSockets
    1. 5 iunie 2018 la 10:47 UTCinvestigating

      The platform is experiencing issues in the trading engine, our admins are aware and are working on bringing the platform back to normal operations. We will publish updates on https://bitfinex.statuspage.io and on https://twitter.com/bitfinex to keep users updated.

    2. 5 iunie 2018 la 11:10 UTCidentified

      The cause of the platform outage has been identified. The platform admins are addressing the issue as we speak and will bring the platform back online as soon as possible.

    3. 5 iunie 2018 la 11:28 UTCidentified

      We are continuing to work on a fix for this issue. We are close to being able to relaunch the platform. The admins are running checks to be able to resume normal operations shortly

    4. 5 iunie 2018 la 11:50 UTCidentified

      Bringing back the platform back online is taking longer than expected. We are running tests in order to safely resume normal operations. If no issues are detected, relaunch can be within the next minutes, it can take longer if we do encounter unexpected outcomes of the tests. We fully understand users wish to receive a clearer ETA, but at this point, we cannot be more specific. Apologies for any inconvenience caused.

    5. 5 iunie 2018 la 12:02 UTCidentified

      We are close to relaunch, we expect within the next few minutes

    6. 5 iunie 2018 la 12:14 UTCmonitoring

      The platform is back online. The cause of the issues was with our infrastructure provider. We will closely monitor the platform. Apologies for the inconvenience.

    7. 5 iunie 2018 la 12:52 UTCresolved

      The platform is back to normal operations. The cause of the outage was an issue with our infrastructure provider. This has been addressed.

    Planned Maintenance April 11

    A început 11 aprilie 2018 la 09:02 UTC · 1h 39m

    Pending
    1. 11 aprilie 2018 la 09:02 UTCmonitoring

      Bitfinex is currently undergoing planned platform maintenance and will be unavailable for approximately 60 minutes. During maintenance trading and funding features will be unavailable. Users can stay up to date via https://twitter.com/bitfinex/ and https://bitfinex.statuspage.io throughout the upgrade. Thank you for your patience.

    2. 11 aprilie 2018 la 09:53 UTCmonitoring

      Maintenance is taking longer than expected. We expect the platform will be unavailable for approximately 30 more minutes.

    3. 11 aprilie 2018 la 10:41 UTCresolved

      The platform has returned to normal operations. Thank you for your patience.

    Planned Maintenance March 21

    A început 21 martie 2018 la 09:30 UTC · 3h 16m

    Pending
    1. 21 martie 2018 la 09:30 UTCidentified

      Bitfinex is currently undergoing planned platform maintenance and will be unavailable for the next 2 hours. Please monitor https://bitfinex.statuspage.io and https://twitter.com/bitfinex for updates. Why do you need to take Bitfinex offline? The vast majority of all maintenance and updates are executed without the need to suspend trading. Unfortunately, there are occasions where we need to roll out updates that require the platform to be suspended. We actively try to minimise this; unfortunately once or twice per year, an update requires the platform to be paused. Why are you executing maintenance while the markets are active? Crypto markets are active all day, every day, all year. Regardless of what hour of the day we choose to perform upgrades, the markets will be active. Unlike traditional markets, we are not given the luxury of daily breaks that would allow us to roll out updates without suspending trading. There is no perfect moment to execute an update like this. What is so important that it justifies needing to suspend trading for up to 2 hours? Today we are rolling out major optimisations to our trading engine. These changes will result in being able to better cope with platform load during volatile markets. Furthermore, these changes lay the foundation for future scalability as the crypto markets continue to grow. We will publish more details on the improvements later this week. What benefits will users see from this? Today's update will bring about a number of engine performance improvements, including improved scalability and reduced latency. In addition to this, it will lay the core foundation for all future platform improvements.

    2. 21 martie 2018 la 11:20 UTCidentified

      Unfortunately, the maintenance is taking longer than anticipated. We expect to have the platform online again in about one hour. Apologies for any inconvenience.

    3. 21 martie 2018 la 12:46 UTCresolved

      The platform has returned to normal operations. Thank you for your patience.

    Platform outage

    A început 31 decembrie 2017 la 11:55 UTC · 24m

    OutageIncident critic
    1. 31 decembrie 2017 la 11:55 UTCinvestigating

      We are investigating issues with the platform. We will keep everyone updated on here and twitter @bitfinex as we know more.

    2. 31 decembrie 2017 la 11:59 UTCidentified

      The cause has been identified. We expect the platform to return to normal operation within the next 15-30 minutes.

    3. 31 decembrie 2017 la 12:13 UTCmonitoring

      The platform is returning to normal operations. We will keep monitoring closely.

    4. 31 decembrie 2017 la 12:19 UTCresolved

      The platform has returned to normal operations.

    Investigating Denial-of-service attack

    A început 12 decembrie 2017 la 15:00 UTC · 12h 3m

    OutageIncident major
    1. 12 decembrie 2017 la 15:00 UTCinvestigating

      We are currently under heavy DDOS. API is also down. We are working on further mitigation.

    2. 12 decembrie 2017 la 16:06 UTCidentified

      Some services returning online with reduced performance. Continuing work to mitigate the attack.

    3. 12 decembrie 2017 la 22:17 UTCidentified

      Progress is being made to mitigate the denial of service attack. One component of the denial of service attack is to create hundreds of thousands of new accounts, causing stress on the infrastructure. For that reason, please note that new user signups have been temporarily disabled to help defend against the attackers and improve platform service for existing customers.

    4. 13 decembrie 2017 la 03:03 UTCresolved

      Platform stabilizing. The team will continue to monitor the situation closely.

    Investigating Denial-of-service attack

    A început 7 decembrie 2017 la 17:01 UTC · 3h 8m

    IssuesIncident minor
    1. 7 decembrie 2017 la 17:01 UTCinvestigating

      Investigating a new push in the ongoing distributed denial-of-service attack against Bitfinex.

    2. 7 decembrie 2017 la 20:09 UTCresolved

      The platform has returned to normal operations.

    Platform under heavy load

    A început 4 decembrie 2017 la 12:41 UTC · 3h 18m

    Pending
    1. 4 decembrie 2017 la 12:41 UTCmonitoring

      The platform is under heavy load. We are working on bringing the platform back to normal operations.

    2. 4 decembrie 2017 la 12:54 UTCmonitoring

      The cause is a DDoS attack. A person or group is intentionally trying to cause the platform to not operate normally. The level of DDoS protection is being adjusted to fend off the attack.

    3. 4 decembrie 2017 la 13:26 UTCmonitoring

      The platform is returning to normal operations. We will keep monitoring the situation closely.

    4. 4 decembrie 2017 la 15:59 UTCresolved

      Platform returning to normal.