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    Istoricul incidentelor Blueshift

    54 incidente Blueshift înregistrate începând din mai 2023, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Probleme legate de capacitatea de calcul atât în centrele de date din SUA, cât și în UE

    A început 15 iulie 2026 la 05:24 UTC · 16h 6m

    Pending
    1. 15 iulie 2026 la 05:24 UTCinvestigating

      Vedem probleme legate de capacitatea de calcul atât în centrele de date din SUA, cât şi în UE. Multe clustere funcționează cu capacitate limitată - prin urmare, vor exista întârzieri de procesare.

    2. 15 iulie 2026 la 05:28 UTCidentified

      Lucrăm cu suportul aws pentru a mări cotele, acest lucru poate dura ceva timp (câteva ore).

    3. 15 iulie 2026 la 11:52 UTCidentified

      Încă nu suntem la capacitate maximă. Încercăm să rezolvăm asta în curând.

    4. 15 iulie 2026 la 17:56 UTCmonitoring

      Începem să vedem capacitatea revenind. Rezervorurile au crescut foarte mari - va dura multe ore pentru a se scurge.

    5. 15 iulie 2026 la 21:30 UTCresolved

      Acest incident a fost rezolvat, iar istoricul a revenit la nivele normale.

    Traducere automată din actualizarea oficială a incidentului.

    Ieșire cu serviciul de validare e-mail

    A început 13 iulie 2026 la 18:40 UTC · 1h 45m

    Pending
    1. 13 iulie 2026 la 18:40 UTCinvestigating

      Serviciul nostru de validare e-mail este în prezent indisponibil din cauza unei probleme în curs de desfășurare. Lucrăm în mod activ pentru a restabili serviciul cât mai repede posibil. Ne cerem scuze pentru deranj şi apreciem răbdarea ta.

    2. 13 iulie 2026 la 19:48 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    3. 13 iulie 2026 la 20:24 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Ieșire cu serviciul de validare e-mail

    A început 10 iulie 2026 la 19:48 UTC · 1h 0m

    OutageIncident major
    1. 10 iulie 2026 la 19:48 UTCinvestigating

      În prezent investigăm problema.

    2. 10 iulie 2026 la 20:15 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    3. 10 iulie 2026 la 20:49 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    (UE) Trimiterea de campanii este lentă în centrul de date al UE

    A început 10 iulie 2026 la 10:14 UTC · 1h 23m

    OutageIncident major
    Componente afectate
    One-Time/Recurring CampaignsEvent-Triggered CampaignsSegment-Triggered Campaigns
    1. 10 iulie 2026 la 10:14 UTCinvestigating

      În prezent investigăm această problemă.

    2. 10 iulie 2026 la 10:44 UTCidentified

      Problema a fost identificată și se pune în aplicare o soluție.

    3. 10 iulie 2026 la 10:57 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    4. 10 iulie 2026 la 11:37 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    (US) Errors accessing dashboard

    A început 5 iunie 2026 la 21:02 UTC · 1h 33m

    OutageIncident major
    Componente afectate
    Dashboard ( app.getblueshift.com, and/or app.eu.getblueshift.com)
    1. 5 iunie 2026 la 21:02 UTCinvestigating

      We are currently investigating this issue.

    2. 5 iunie 2026 la 21:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 iunie 2026 la 21:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 iunie 2026 la 22:35 UTCresolved

      This incident is resolved now, dashboard is stable now - app.getblueshift.com.

    Event Processing Delayed

    A început 20 mai 2026 la 17:39 UTC · 1h 3m

    Pending
    Componente afectate
    Event processing & API
    1. 20 mai 2026 la 17:39 UTCinvestigating

      We are currently investigating this issue.

    2. 20 mai 2026 la 17:56 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 mai 2026 la 18:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 mai 2026 la 18:42 UTCresolved

      This incident has been resolved.

    (US) Seeing latencies in event api's

    A început 6 aprilie 2026 la 05:58 UTC · 2h 47m

    IssuesIncident minor
    Componente afectate
    Event processing & API
    1. 6 aprilie 2026 la 05:58 UTCinvestigating

      We are currently investigating this issue.

    2. 6 aprilie 2026 la 05:59 UTCinvestigating

      The issue we saw 30 mins back is not completely solved - will keep this page open until we resolve it fully.

    3. 6 aprilie 2026 la 06:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 aprilie 2026 la 08:45 UTCresolved

      This incident has been resolved.

    (US) Seeing latencies in event api's

    A început 6 aprilie 2026 la 05:24 UTC · 23m

    OutageIncident major
    Componente afectate
    Event processing & API
    1. 6 aprilie 2026 la 05:24 UTCinvestigating

      We are currently investigating this issue.

    2. 6 aprilie 2026 la 05:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 aprilie 2026 la 05:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 aprilie 2026 la 05:47 UTCresolved

      This incident has been resolved.

    (US) Seeing delays in event processing

    A început 18 martie 2026 la 15:10 UTC · 2h 40m

    IssuesIncident minor
    Componente afectate
    Event processing & APIEvent-Triggered Campaigns
    1. 18 martie 2026 la 15:10 UTCinvestigating

      We are currently investigating this issue.

    2. 18 martie 2026 la 15:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 martie 2026 la 15:53 UTCmonitoring

      We have added a fix and are monitoring the system.

    4. 18 martie 2026 la 17:50 UTCresolved

      This incident has been resolved.

    (US) Campaigns failures

    A început 7 martie 2026 la 08:39 UTC · 3h 43m

    OutageIncident major
    Componente afectate
    One-Time/Recurring CampaignsEvent-Triggered CampaignsSegment-Triggered Campaigns
    1. 7 martie 2026 la 08:39 UTCidentified

      We are seeing some issues with a database that backs campaigns. While we work to fix the issue you will see some campaigns failures.

    2. 7 martie 2026 la 09:52 UTCidentified

      This problem needs a temporary pausing of all campaigns. We are doing that now.

    3. 7 martie 2026 la 10:17 UTCidentified

      Expecting campaigns to be paused for another 30 mins

    4. 7 martie 2026 la 11:20 UTCidentified

      Have unpaused campaigns. Monitoring for campaigns to get stable.

    5. 7 martie 2026 la 11:30 UTCmonitoring

      Campaign sends are going out normally. Will keep monitoring this.

    6. 7 martie 2026 la 12:21 UTCresolved

      This incident has been resolved.

    Seeing errors in launching campaigns in both US & EU datacenters

    A început 10 ianuarie 2026 la 09:30 UTC · 43m

    IssuesIncident minor
    Componente afectate
    One-Time/Recurring CampaignsEvent-Triggered CampaignsSegment-Triggered Campaigns
    1. 10 ianuarie 2026 la 09:30 UTCinvestigating

      We are currently investigating this issue.

    2. 10 ianuarie 2026 la 09:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 ianuarie 2026 la 09:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 ianuarie 2026 la 10:13 UTCresolved

      This incident has been resolved.

    Increased Latencies in Campaigns

    A început 9 ianuarie 2026 la 19:04 UTC · 17m

    IssuesIncident minor
    Componente afectate
    One-Time/Recurring CampaignsEvent-Triggered CampaignsSegment-Triggered Campaigns
    1. 9 ianuarie 2026 la 19:04 UTCinvestigating

      We are currently investigating this issue.

    2. 9 ianuarie 2026 la 19:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 ianuarie 2026 la 19:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 ianuarie 2026 la 19:22 UTCresolved

      This incident has been resolved.

    Possible disruptions to event/tracking api's (because of the ongoing cloudflare outage)

    A început 5 decembrie 2025 la 09:08 UTC · 2h 58m

    IssuesIncident minor
    Componente afectate
    Event processing & API
    1. 5 decembrie 2025 la 09:08 UTCinvestigating

      We are currently investigating this issue.

    2. 5 decembrie 2025 la 09:10 UTCinvestigating

      We are currently seeing errors for following Blueshift sites: https://developer.blueshift.com https://academy.blueshift.com https://blueshift.com

    3. 5 decembrie 2025 la 09:16 UTCinvestigating

      We do see these Blueshift sites loading now https://developer.blueshift.com https://academy.blueshift.com https://blueshift.com Further updates on the cloudflare outage are available here: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

    4. 5 decembrie 2025 la 09:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    5. 5 decembrie 2025 la 09:26 UTCmonitoring

      All Blueshift pages are working normally now.

    6. 5 decembrie 2025 la 12:06 UTCresolved

      This incident has been resolved.

    Delays in Reporting

    A început 25 noiembrie 2025 la 23:51 UTC · 2h 24m

    IssuesIncident minor
    Componente afectate
    Reporting
    1. 25 noiembrie 2025 la 23:51 UTCinvestigating

      We are currently investigating this issue.

    2. 25 noiembrie 2025 la 23:52 UTCinvestigating

      Stats updates are lagging as such the reporting data in dashboard will be slightly outdated.

    3. 25 noiembrie 2025 la 23:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 26 noiembrie 2025 la 00:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 26 noiembrie 2025 la 02:15 UTCresolved

      This incident has been resolved.

    Visual Editor not loading (US datacenter only)

    A început 6 noiembrie 2025 la 16:29 UTC · 4h 36m

    OutageIncident major
    Componente afectate
    Dashboard ( app.getblueshift.com, and/or app.eu.getblueshift.com)
    1. 6 noiembrie 2025 la 16:29 UTCinvestigating

      We are currently investigating this issue.

    2. 6 noiembrie 2025 la 16:44 UTCidentified

      The visual editor uses a 3rd party SAAS vendor. This incident is related to some connectivity issues with this vendors endpoint. The issue has happened multiple times today and we are working with the vendor to fix this.

    3. 6 noiembrie 2025 la 17:41 UTCmonitoring

      The visual editor is now operational. We will keep monitoring and working with the vendor to implement a permanent fix.

    4. 6 noiembrie 2025 la 17:44 UTCmonitoring

      The visual editor is not loading again. The issue is intermittent. We are working with the vendor to fix.

    5. 6 noiembrie 2025 la 19:34 UTCmonitoring

      The visual editor is operational since 45 mins. Will continue monitoring this.

    6. 6 noiembrie 2025 la 21:05 UTCresolved

      This incident has been resolved.

    Visual Editor not loading (US datacenter only)

    A început 6 noiembrie 2025 la 14:27 UTC · 1h 17m

    OutageIncident major
    Componente afectate
    Dashboard ( app.getblueshift.com, and/or app.eu.getblueshift.com)
    1. 6 noiembrie 2025 la 14:27 UTCinvestigating

      We are currently investigating this issue.

    2. 6 noiembrie 2025 la 15:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 noiembrie 2025 la 15:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 noiembrie 2025 la 15:44 UTCresolved

      This incident has been resolved.

    Visual Editor not loading (US datacenter only)

    A început 30 octombrie 2025 la 13:28 UTC · 36m

    Pending
    Componente afectate
    Dashboard ( app.getblueshift.com, and/or app.eu.getblueshift.com)
    1. 30 octombrie 2025 la 13:28 UTCinvestigating

      We are currently investigating issues with visual editor not loading in our US datacenter. We are working with the third party visual editor plugin to resolve this.

    2. 30 octombrie 2025 la 13:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 octombrie 2025 la 13:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 octombrie 2025 la 14:04 UTCresolved

      This incident has been resolved.

    Observing slowness in backend systems (US datacenter only)

    A început 16 august 2025 la 18:21 UTC · 2h 33m

    IssuesIncident minor
    Componente afectate
    Event processing & APIOne-Time/Recurring CampaignsUser UploadsSyndicationsEvent-Triggered CampaignsSegment-Triggered CampaignsEvent ImportsLive ContentCatalog Uploads
    1. 16 august 2025 la 18:21 UTCinvestigating

      We are currently investigating this issue.

    2. 16 august 2025 la 19:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 august 2025 la 19:55 UTCidentified

      We are currently applying a fix to the slowness issue. This process will take many hours. The system is stable now - however latencies are still higher than normal. We will keep this status page open until the fix is completely rolled out.

    4. 16 august 2025 la 20:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 16 august 2025 la 20:54 UTCresolved

      This incident has been resolved.

    Errors in campaigns graphs in the dashboard (US datacenter only)

    A început 4 iunie 2025 la 05:20 UTC · 51m

    IssuesIncident minor
    Componente afectate
    Reporting
    1. 4 iunie 2025 la 05:20 UTCinvestigating

      We are seeing errors with displaying campaigns graphs in various dashboard pages.

    2. 4 iunie 2025 la 05:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 4 iunie 2025 la 05:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 iunie 2025 la 06:11 UTCresolved

      This incident has been resolved.

    Latencies in One-time and Recurring Campaigns (US datacenter only)

    A început 27 mai 2025 la 01:55 UTC · 34m

    IssuesIncident minor
    Componente afectate
    One-Time/Recurring Campaigns
    1. 27 mai 2025 la 01:55 UTCinvestigating

      We are currently investigating this issue.

    2. 27 mai 2025 la 02:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27 mai 2025 la 02:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 mai 2025 la 02:24 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 27 mai 2025 la 02:29 UTCresolved

      This incident has been resolved.