Istoricul incidentelor British Columbia Institute Of Technology
52 incidente British Columbia Institute Of Technology înregistrate începând din iunie 2022, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.
A început 23 octombrie 2026 la 15:07 UTC · În desfășurare
OutageIncident major
Componente afectate
Commons.bcit.ca
investigating
Echipa așteaptă actualizări și va patch-uri cât mai curând posibil.
Acest lucru afectează, de asemenea, site-urile Plesk
investigating
Continuăm să investigăm această problemă.
Traducere automată din actualizarea oficială a incidentului.
CONSTELLATION NAME (OPTIONAL)
A început 21 octombrie 2026 la 16:16 UTC · 22h 42m
Pending
Componente afectate
Main BCIT WebsiteBanner Self-Serve
investigating
CONSTELLATION NAME (OPTIONAL)
investigating
Acest lucru este de a notifica tuturor angajaților și studenților BCIT că site-ul BCIT este temporar offline în timp ce echipele tehnice aplică actualizări critice de securitate pentru o problemă de software larg răspândită de terțe părți. Înregistrarea pentru iarnă a fost amânată până la noi ordine. Serviciile instituționale de bază rămân neafectate.
Continuați să vizitați acest site pentru actualizări suplimentare. Ne angajăm să vă oferim actualizări periodice, deoarece avem mai multe informații de împărtășit.
Elevii care încearcă să acceseze Platforma de învățare pot să o acceseze direct aici: https://learn.bcit.ca/d2l/home
O nouă actualizare cu privire la momentul deschiderii înregistrării va fi împărtășită înainte de data și ora.
Apreciem răbdarea dumneavoastră în timp ce restaurăm serviciile.
investigating
Continuăm să investigăm această problemă.
monitoring
De la ora 8:40, site-ul BCIT a fost restaurat.
Invatare flexibila toamna 2026 înregistrare este din nou on-line.
Anticipam inregistrarea invatarii flexibile va fi deschisa pentru iarna 2027 saptamana viitoare.
Continuați să vizitați acest site pentru actualizări suplimentare. Ne angajăm să vă oferim actualizări periodice, deoarece avem mai multe informații de împărtășit.
monitoring
Continuăm să monitorizăm orice alte probleme.
resolved
Toate sistemele au revenit la operaţiunile normale.
Anticipam inregistrarea invatarii flexibile va fi deschisa pentru iarna 2027 saptamana viitoare. Alte comunicări vor fi furnizate până vineri, 23 octombrie 2026.
Traducere automată din actualizarea oficială a incidentului.
Probleme de conectare a rețelei BCIT
A început 21 octombrie 2026 la 15:29 UTC · 7h 50m
IssuesIncident minor
Componente afectate
Network Services
investigating
Au existat rapoarte din partea personalului și a studenților care au dificultăți în accesul la drive-uri/rețea de stocare din afara campusului. Aceasta nu este o problemă larg răspândită, iar personalul serviciilor informatice lucrează pentru a rezolva acest lucru cât mai repede posibil.
Studenţi: nu pot accesa Z: unitate, Team Files, Sharein/out
Lucrul în jurul este de a conecta de la distanță la un computer de laborator BCIT
... au Global Protect VPN rulează
... du-te la https://remoteaccess.labstats.com/BCIT
... alege de la unul dintre computerele de laborator "General"
Pentru mai multe informații, a se vedea articolul de cunoștințe https://bcit.service-now.com/kb/en/remotely-connecting-to-a-bcit-lab-computer?id=kb article view&sysparm article=KB0011056.
Personal: acest lucru ar trebui să-i afecteze doar pe cei care nu utilizează un dispozitiv emis de BCIT în timp ce lucrează de la distanță
Nu există nici un lucru în acest moment
Acest mesaj va fi actualizat deoarece sunt disponibile informații suplimentare
resolved
Acest incident a fost rezolvat.
Traducere automată din actualizarea oficială a incidentului.
Wi-FI și VPN
A început 7 octombrie 2026 la 17:29 UTC · 4h 23m
OutageIncident critic
Componente afectate
Network ServicesGlobalProtect VPN
investigating
Conectivitatea la Wi-Fi Campus (BCIT Secure & Eduroam) este afectată pentru dispozitivele care încearcă să se alăture.
Conexiunea la distanţă prin intermediul GlobalProtect VPN este de asemenea influenţată în furnizarea conexiunii la sistemele BCIT din campus.
În prezent, sunt în curs de desfășurare măsuri de investigare și de remediere.
resolved
Problema rezolvată
Traducere automată din actualizarea oficială a incidentului.
Learning Hub unavailable 2026-Aug-05
A început 5 august 2026 la 17:40 UTC · 1h 21m
Pending
Componente afectate
Learning Hub (D2L)
investigating
The Learning Technologies & Services team has reported that the following are unavailable:
Learning Hub (learn.bcit.ca)
Employee Learning Centre (pd.bcit.ca)
updates will be made on this page as more information is available.
investigating
We are continuing to investigate this issue.
resolved
We have been advised by D2L that both learn.bcit.ca and pd.bcit.ca are available.
BCIT Network Connectivity Issues
A început 30 martie 2026 la 15:48 UTC · 3h 56m
IssuesIncident minor
Componente afectate
Network Services
investigating
BCIT lost network access at around 8:15 am. Access has been restored for the Burnaby Campus but remains intermittent for the AIC, ATC, BMC, DTC campuses
IT Services analysts are working to resolve this issue. This message will be updated when more information is available
investigating
We are continuing to investigate this issue.
resolved
This incident has been resolved.
BCIT Website Search Unavailable
A început 20 februarie 2026 la 21:16 UTC · 2h 49m
IssuesIncident minor
Componente afectate
Main BCIT Website
investigating
Our website search provider is currently experiencing an outage, we are working with them to resolve the issue as quickly as possible. Until resolved our website search will be unavailable.
identified
While the search feature on the BCIT Website continues to be unavailable, please make use of BCIT AI assist as an alternative.
https://www.bcit.ca/search-ai-assist/
monitoring
The availability of Search on the BCIT Website is returning although the situation is continuing to be monitored by our team
resolved
This incident has been resolved.
GlobalProtect VPN - Intermittent Connectivity
A început 30 octombrie 2025 la 18:36 UTC · 52m
OutageIncident major
Componente afectate
GlobalProtect VPN
investigating
Intermittent connection to GlobalProtect VPN for BCIT. Issue is currently under investigation.
identified
Cause Identified and fixed being applied.
GlobalProtect VPN service will continue to be intermittently available as the fix is applied and verified.
resolved
Fixed applied and service continues to be stable.
Incident resolved.
Microsoft 365 access issues
A început 29 octombrie 2025 la 16:44 UTC · 21h 51m
Pending
Componente afectate
Microsoft 365ShareSpaceBCIT Employee Email
investigating
IT Services staff continue to monitor Microsoft for updates on this service outage/disruption.
This message will be updated as more information is available.
https://status.cloud.microsoft/
User impact: Users may be unable to access the Microsoft 365 admin center and see delays when accessing other Microsoft 365 services.
More info: Additionally, admins are reporting issues when attempting to access some Microsoft Purview and Microsoft Intune functions. Users are also seeing issues with add-ins and network connectivity in Outlook.
Current status: Microsoft is reviewing reports of an issue impacting Microsoft Azure and Microsoft 365 services, including impact to the Microsoft 365 admin center and other services, including but not limited to those described in the more info section of this communication. We're reviewing corresponding service telemetry to isolate the cause of the issue and determine next troubleshooting steps.
Scope of impact: Any users attempting to access Microsoft 365 services may be impacted.
Next update by: Wednesday, October 29, 2025, at 10:30 AM PST (5:30 PM UTC)
investigating
Microsoft has declared this issue resolved.
identified
Microsoft has declared this issue resolved
monitoring
Microsoft has declared this issue resolved
resolved
Microsoft has declared this issue resolved
Adobe Acrobat - expiration email of Oct 1-8
A început 9 octombrie 2025 la 18:11 UTC · 1m
Pending
Componente afectate
Adobe
investigating
Between Oct 1-8, emails were sent to employees with Adobe licenses indicating that their entitlements would expire on October 9th at 8:53 GMT time.
Adobe licenses expired on October 1st for all employees and it was presumed to be an erroneous email.
This morning (October 9) IT Services received reports from staff who had lost access to Adobe Acrobat today (per the original email). Staff are working to re-add any accounts that were removed and the process should be completed by 12:00 noon October 9th.
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
Staff are working to re-add any accounts that were removed and the process should be completed by October 9th, 12:00 noon PST.
Ellucian Email - sent on 2025-Oct-06
A început 9 octombrie 2025 la 17:59 UTC · 3m
Pending
Componente afectate
myBCIT Email (SMTP/IMAP)
investigating
IT Services discovered that due to a change made over the weekend (October 4/5, 2025), inadvertently triggered the delivery of notifications that should have been sent April 14/15, 2025. Those notifications had been backlogged due to an error in configuration.
We would like to assure you that a breach did not occur, and your data has not been sold.
We have since disabled the notification process in all our environments to ensure no further messages are inadvertently sent out. Apologies again for the confusion and thank you for your patience as we work to prevent this from happening in the future.
investigating
We are continuing to investigate this issue.
resolved
We have since disabled the notification process in all our environments to ensure no further messages are inadvertently sent out. Apologies again for the confusion and thank you for your patience as we work to prevent this from happening in the future.
Network Interruption
A început 16 septembrie 2025 la 19:05 UTC · 1h 4m
Pending
Componente afectate
Network Services
investigating
We are currently experiencing issues with network connectivity - both wired and wireless. Our team is working on resolving this issue and this message will be updated as more information is available.
we apologize for any inconvenience and thank you for your patience.
identified
Root cause Identified and a fix is being applied. Wireless and Wired connectivity will continue be intermittent.
resolved
Network connectivity (wired and wireless) has been restored
AppsAnywhere not functioning as expected
A început 3 septembrie 2025 la 22:33 UTC · 1d 18h
Pending
Componente afectate
AppsAnywhere
investigating
ITS Services is aware of an issue where some applications started through AppsAnywhere will not launch or do not function properly. Our staff are working with the vendor to determine the cause and a resolution.
This message will updated as more information is available.
investigating
We are continuing to investigate this issue.
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This issues has been resolved and IT Services staff are in the process of updating Windows images for the impacted computer labs
Wired Network Connectivity Issues
A început 18 august 2025 la 15:41 UTC · 3h 43m
Pending
Componente afectate
Network Services
investigating
2025-Aug-18 started before 8:00 am
We are currently experiencing issues with wired network connections. Please use wifi
The team is working on this and this message will be updated as more information is available
resolved
This incident has been resolved.
@BCIT.CA Public Web Page Intermittent Connection issues due to volume in registration
A început 21 mai 2025 la 16:21 UTC · 3h 36m
Pending
Componente afectate
Main BCIT WebsiteBanner 9
investigating
Due to the high volume in contacts during Flex learning registration this morning, the following are experiencing intermittent connection issues:
... Programs and Course search from the Main BCIT website (bcit.ca/study)
... searching for courses from the Student Self Service Portal
investigating
issues with the @bcit.ca website have been resolved
resolved
This incident has been resolved.
BCIT.CA Public Website is unavailable
A început 19 martie 2025 la 18:47 UTC · 1h 19m
Pending
Componente afectate
Main BCIT Website
investigating
The following websites are currently unavailable
bcit.ca
kb.bcit.ca (knowledge base)
investigating
We are continuing to investigate this issue.
resolved
This incident has been resolved.
Student Email / mail.my.bcit.ca Issues
A început 17 martie 2025 la 20:55 UTC · 1h 13m
Pending
Componente afectate
myBCIT Email (SMTP/IMAP)myBCIT Webmail (Students, Faculty and Staff)
identified
The issue has been identified and a fix is being implemented.
resolved
This incident has been resolved.
BCIT.CA Public Website is unavailable
A început 4 martie 2025 la 21:56 UTC · 1h 46m
OutageIncident critic
Componente afectate
Main BCIT Website
investigating
The following websites are currently unavailable
bcit.ca
kb.bcit.ca (knowledge base)
resolved
The
myBCIT Unavailable
A început 24 februarie 2025 la 16:37 UTC · 48m
OutageIncident major
Componente afectate
myBCIT Website
investigating
myBCIT is currently unavailable. Clients are getting the "User Name Not Found" error.
Our team is working to resolve this issue as quickly as possible.
Access to following are still available through the direct links:
@my.bcit.ca email - mail.my.bcit.ca
the Learning Hub - learn.bcit.ca
resolved
This incident has been resolved.
@BCIT.CA Public Web Page Intermittent Connection issues due to volume in registration
A început 19 februarie 2025 la 17:24 UTC · 2h 15m
IssuesIncident minor
Componente afectate
Main BCIT Website
investigating
Due to the high volume in contacts during Flex learning registration this morning, the BCIT public web site is experiencing intermittent connection issues