Istoricul incidentelor Brivo

1. 24 august 2026 la 22:52 UTCinvestigating

   Lucrăm în prezent la rezolvarea problemelor legate de comunicațiile panelului. Evenimentele și comenzile panourilor nu pot fi prelucrate în mod normal.

2. 24 august 2026 la 23:08 UTCidentified

   Lucrăm în prezent la rezolvarea problemelor legate de comunicațiile panelului. Evenimentele și comenzile panourilor nu pot fi prelucrate în mod normal.

3. 24 august 2026 la 23:10 UTCresolved

   Aceasta a fost o scurta intrerupere care s-a recuperat de atunci. Serviciul funcţionează normal.

Traducere automată din actualizarea oficială a incidentului.

1. 24 august 2026 la 15:44 UTCinvestigating

   Lucrăm în prezent la rezolvarea problemelor legate de comunicațiile panelului. Evenimentele și comenzile panourilor nu pot fi prelucrate în mod normal.

2. 24 august 2026 la 16:28 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 22 august 2026 la 13:56 UTCinvestigating

   Lucrăm în prezent la rezolvarea problemelor legate de comunicațiile panelului. Evenimentele și comenzile panourilor nu pot fi prelucrate în mod normal.

2. 22 august 2026 la 16:03 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 16 iulie 2026 la 17:13 UTCresolved

   Operaţiunile normale au fost restaurate pentru Brivo API. Recent, a fost făcută o actualizare care a determinat API să returneze 400 Bad Cerere erori pentru cereri care conțin parametri suplimentari de interogare nesusținute. Ne-am întors pentru a ne asigura că cererile tale de succes continuă să funcţioneze aşa cum ne aşteptam. Incidentul a avut loc de la 3:30 AM ET la 5:20PM ET.

Traducere automată din actualizarea oficială a incidentului.

1. 1 iunie 2026 la 18:24 UTCinvestigating

   We are currently investigating issues logging into Brivo applications.

2. 1 iunie 2026 la 19:00 UTCidentified

   Brivo Login is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible. The issue has been identified and a fix is being implemented.

3. 1 iunie 2026 la 19:19 UTCmonitoring

   A fix has been implemented by the service provider, and we are monitoring the results.

4. 1 iunie 2026 la 19:41 UTCresolved

   This incident has been resolved.

1. 29 mai 2026 la 15:37 UTCidentified

   Assigning new mobile passes is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

2. 29 mai 2026 la 23:17 UTCresolved

   This incident has been resolved.

1. 21 mai 2026 la 15:10 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 21 mai 2026 la 15:22 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 21 mai 2026 la 15:25 UTCresolved

   This incident has been resolved.

1. 14 mai 2026 la 16:38 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 14 mai 2026 la 16:42 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 14 mai 2026 la 18:03 UTCresolved

   This incident has been resolved.

1. 13 mai 2026 la 20:54 UTCinvestigating

   We are currently investigating tenant synchronization issues with some Entrata properties.

2. 13 mai 2026 la 21:08 UTCresolved

   This is a configuration issue

1. 1 mai 2026 la 17:28 UTCidentified

   We are currently working to resolve issues with Brivo Smart Home email communications. Customers may experience delays in receiving emails from Brivo Smart Home. This incident does not impact Brivo Access or Eagle Eye video.

2. 1 mai 2026 la 22:40 UTCresolved

   This incident has been resolved.

1. 24 aprilie 2026 la 00:04 UTCinvestigating

   We are currently investigating issues with our API. Integrations and our Mobile Applications may not be performing normally.

2. 24 aprilie 2026 la 00:25 UTCresolved

   This incident has been resolved.

1. 17 aprilie 2026 la 05:35 UTCinvestigating

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

2. 17 aprilie 2026 la 06:05 UTCidentified

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

3. 17 aprilie 2026 la 06:09 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results.

4. 17 aprilie 2026 la 06:11 UTCresolved

   This incident has been resolved.

1. 14 aprilie 2026 la 17:42 UTCinvestigating

   We are currently investigating reports of increased errors with Brivo Security Suite and other Brivo services.

2. 14 aprilie 2026 la 18:21 UTCidentified

   The issue has been identified, and we are implementing a fix.

3. 14 aprilie 2026 la 18:33 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

4. 14 aprilie 2026 la 18:37 UTCresolved

   This incident has been resolved.

1. 23 martie 2026 la 13:24 UTCidentified

   We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

2. 23 martie 2026 la 14:21 UTCmonitoring

   A fix has been implemented, and we are monitoring the results.

3. 23 martie 2026 la 14:47 UTCresolved

   This incident has been resolved

1. 11 martie 2026 la 09:29 UTCinvestigating

   We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.

2. 11 martie 2026 la 09:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 martie 2026 la 10:04 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results. Some degradation of performance on Brivo Smart Home may be experienced at this time.

4. 11 martie 2026 la 11:18 UTCresolved

   This incident has been resolved.

1. 9 martie 2026 la 18:09 UTCidentified

   We are aware that some panels are not following Daylight Savings Time. The issue has been identified, and a fix is being implemented.

2. 9 martie 2026 la 21:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results

3. 9 martie 2026 la 23:26 UTCresolved

   This incident has been resolved

1. 5 martie 2026 la 20:27 UTCresolved

   From 11:03AM to 12:57PM, Administrators with custom roles were unable to use Brivo Access.

1. 3 martie 2026 la 19:39 UTCinvestigating

   We are currently experiencing issues with our toll-free numbers. Brivo Customer Care is still available through our interactive chat or by calling 855-500-0027. We apologize for the inconvenience.

2. 3 martie 2026 la 22:22 UTCresolved

   All toll-free numbers have been restored and are once again available to customers and resellers. Thank you for your patience.

1. 18 februarie 2026 la 12:20 UTCidentified

   We are currently addressing an issue preventing new users from redeeming their Brivo Mobile Pass in the EU region. Other Brivo Mobile Pass functionality, including unlocking doors in the EU region or redeeming new Passes in the US region, is unaffected at this time.

2. 18 februarie 2026 la 13:46 UTCmonitoring

   We have taken steps to resolve this issue and we are continuing to monitor the results.

3. 18 februarie 2026 la 14:26 UTCresolved

   This incident has been resolved.

1. 21 ianuarie 2026 la 07:44 UTCinvestigating

   We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

2. 21 ianuarie 2026 la 07:45 UTCidentified

   We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

3. 21 ianuarie 2026 la 09:36 UTCidentified

   We continue to work on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

4. 21 ianuarie 2026 la 09:49 UTCinvestigating

   A fix has been implemented and we are monitoring the results.

5. 21 ianuarie 2026 la 14:06 UTCresolved

   This incident has been resolved.