Istoricul incidentelor Bugcrowd

1. 15 septembrie 2026 la 06:07 UTCinvestigating

   Există o problemă în cadrul platformei care afectează prelucrarea locurilor de muncă asincrone, în special a celor legate de căutare și indici. În prezent investigăm și vom actualiza în scurt timp.

2. 15 septembrie 2026 la 07:05 UTCidentified

   Credem că am identificat cauza (un serviciu dependent lent în cadrul unui apel indexant asincronic) și suntem în proces de împingere a unui fix.

3. 15 septembrie 2026 la 08:21 UTCidentified

   Schimbarea împinsă nu a dat rezultate, continuăm să lucrăm la această problemă și să explorăm fixul în profunzime.

4. 15 septembrie 2026 la 09:14 UTCidentified

   A fost implementat un fix, iar cozile de locuri de muncă asincrone sunt prelucrate (precum și backlog).

5. 15 septembrie 2026 la 09:15 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

6. 15 septembrie 2026 la 10:00 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 26 februarie 2026 la 05:08 UTCidentified

   We have identified an issue with Hacker / Researcher logins to the platform - currently you may receive a 500 error when logging in. We have applied a fix and are awaiting that to take effect.

2. 26 februarie 2026 la 05:25 UTCmonitoring

   Logins should be functioning as normal, but we will continue monitoring the situation.

3. 26 februarie 2026 la 05:33 UTCresolved

   This incident has been resolved.

1. 22 octombrie 2025 la 00:14 UTCinvestigating

   There's an ongoing issue in Tracker that is resulting in users experiencing 500 HTTP responses from the server. We have found a potential cause for this and currently working towards fixing this asap.

2. 22 octombrie 2025 la 00:30 UTCmonitoring

   We have applied a fix for this and currently monitoring the issue.

3. 22 octombrie 2025 la 00:50 UTCresolved

   This incident has been resolved.

1. 24 iulie 2025 la 21:33 UTCinvestigating

   We're currently working with a vendor to resolve an issue in our authentication processes, at the moment new users, users who haven't haven't logged in for awhile, and users who have changed their password will be unable to login to the platform.

2. 25 iulie 2025 la 01:28 UTCmonitoring

   We've implemented a remediation and are now recovering.

3. 25 iulie 2025 la 02:15 UTCresolved

   This incident has been resolved.

1. 10 aprilie 2025 la 18:45 UTCidentified

   We've identified another issue that is preventing us from sending platform emails and are working with our vendor to get it resolved but there is no ETA currently.

2. 11 aprilie 2025 la 06:50 UTCresolved

   Email sending from the platform is functional again.

1. 9 aprilie 2025 la 01:18 UTCidentified

   We've identified an issue that is preventing us from sending platform emails (e.g. program updates, password resets, etc). We are working on a fix but there is no ETA currently.

2. 9 aprilie 2025 la 05:20 UTCresolved

   Email sending from the platform is functional again.

1. 14 noiembrie 2024 la 03:02 UTCidentified

   An issue with request rate-limiting is/was preventing POST requests from competing correctly. A fix is being deployed.

2. 14 noiembrie 2024 la 03:21 UTCresolved

   This incident has been resolved.

1. 11 septembrie 2024 la 01:24 UTCidentified

   A dependency upgrade has caused unexpected errors in our production environment. The team is reverting the code change and we expect the error to be resolved in the next 20 minutes.

2. 11 septembrie 2024 la 01:51 UTCresolved

   This incident has been resolved.

1. 8 august 2024 la 01:24 UTCinvestigating

   Currently the tracker portal, researcher portal and even the marketing site is down. We are investigating the issue. We will keep you posted on the progress.

2. 8 august 2024 la 01:37 UTCresolved

   We have identified the problem and applied a fix for the issue. The services are now back up and we are currently monitoring the platform.

1. 4 iulie 2024 la 10:20 UTCidentified

   Monitoring has alerted us to an issue with incoming webhook processing. The issue with the backend service has been identified and we are taking steps to remediate it, but while this is occurring there will be delays in inbound webhook processing.

2. 4 iulie 2024 la 11:21 UTCmonitoring

   The backend service that processes inbound webhooks has recovered, and is processing the backlog of webhook events.

3. 4 iulie 2024 la 11:28 UTCresolved

   Backlog processing has completed, systems have returned to normal.

1. 8 martie 2024 la 05:21 UTCinvestigating

   One of our internal services is experiencing errors. We have initiated a workaround and meanwhile investigating the cause. You may notice several parts of the tracker and researcher portal might be resulting in errors as a result of this.

2. 8 martie 2024 la 06:02 UTCinvestigating

   We have applied a temporary fix for the issue and the error rate has dropped. We are continuing to monitor and also investigating the root cause.

3. 8 martie 2024 la 06:27 UTCresolved

   Root cause has been identified and the issue has been resolved. We will continue to monitor though.

1. 14 iunie 2023 la 02:01 UTCinvestigating

   We are currently experiencing issues with the outbound webhooks being broken. We are diagnosing this and will update the progress along the way.

2. 14 iunie 2023 la 02:34 UTCidentified

   Our proxy was experiencing problems due to unexpected behaviour of the dependant AWS service(s). The exact root cause is still unclear and we have filed a support ticket with AWS to understand the same.

3. 14 iunie 2023 la 02:40 UTCresolved

   The issue has resolved automatically. Will co-ordinate with the cloud provider support team for the RCA.

1. 14 martie 2023 la 06:22 UTCidentified

   We've identified that there is an issue with the tracker and researcher portal currently that is causing the site to either not load, or load very slowly. We are working to rectify the problem.

2. 14 martie 2023 la 07:06 UTCmonitoring

   A fix is rolling out and site performance should be returning to normal.

3. 14 martie 2023 la 07:46 UTCresolved

   This incident has been resolved.

1. 8 februarie 2023 la 01:54 UTCidentified

   We are investigating an issue with indexed submissions and search currently - some functions involving submission retrieval are impacted at the moment.

2. 8 februarie 2023 la 02:29 UTCidentified

   We have identified a fix and are currently rolling it out.

3. 8 februarie 2023 la 02:48 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 februarie 2023 la 03:13 UTCresolved

   This incident has been resolved.

1. 3 decembrie 2022 la 22:22 UTCidentified

   A mail provider is having issues which is leading to researcher emails going to bugcrowdninja.com addresses being delayed or not delivered. We are currently working with the provider to rectify the issue.

2. 4 decembrie 2022 la 03:08 UTCresolved

   The mail provider has resolved the issue.

1. 28 iunie 2022 la 02:14 UTCmonitoring

   The previous maintenance was resolved early, and maintenance is still continuing. We will update on this new incident until the maintenance is complete.

2. 28 iunie 2022 la 02:33 UTCresolved

   Database maintenance has been completed.

1. 21 iunie 2022 la 06:46 UTCidentified

   We have identified a current issue with our CDN that fronts all of the Bugcrowd sites. While this is ongoing, Bugcrowd is currently unavailable. Incoming and outgoing webhooks are unaffected.

2. 21 iunie 2022 la 07:24 UTCmonitoring

   The CDN has recovered and our sites are accessible. We are monitoring the situation.

3. 21 iunie 2022 la 09:06 UTCresolved

   This incident has been resolved.

1. 8 iunie 2021 la 10:24 UTCidentified

   www.bugcrowd.com and numerous other sites on the internet are currently suffering from an external provider's outage. We are continuing to monitor the situation and will provide further updates as they become available.

2. 8 iunie 2021 la 11:22 UTCmonitoring

   The external provider issue is reportedly resolved and we are continuing to monitor availability.

3. 8 iunie 2021 la 13:30 UTCresolved

   The external provider has resolved the issue, and www.bugcrowd.com is continuing to function normally.

1. 11 februarie 2021 la 23:07 UTCinvestigating

   Our API is experiencing elevated error rates. We are investigating and will keep you posted.

2. 12 februarie 2021 la 00:07 UTCresolved

   This incident has been resolved.

1. 13 septembrie 2020 la 07:13 UTCinvestigating

   Our hosting provider for our home page is having issues. We are investigating

2. 13 septembrie 2020 la 07:29 UTCmonitoring

   Our provider appears to have resolved the issue. We will continue to monitor

3. 13 septembrie 2020 la 07:51 UTCresolved

   This incident has been resolved.