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    Istoricul incidentelor Cexio

    13 incidente Cexio înregistrate începând din septembrie 2025, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    CEX.IO Pay is temporarily unavailable to customers from EU region

    A început 8 iunie 2026 la 10:53 UTC · În desfășurare

    Pending
    1. 8 iunie 2026 la 10:53 UTCinvestigating

      We are currently investigating this issue.

    2. 8 iunie 2026 la 10:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    CEX.IO Card Update

    A început 22 ianuarie 2026 la 14:32 UTC · În desfășurare

    OutageIncident critic
    Componente afectate
    Card orderingCard transactions
    1. 22 ianuarie 2026 la 14:32 UTCmonitoring

      Starting February 3, 2026, payments are unavailable. We are working to transition to a new card-issuing partner. Tap to learn more. https://support.cex.io/en/articles/13460417-important-cex-io-card-update.

    2. 7 aprilie 2026 la 10:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    Degraded Performance – Customer Support

    A început 9 ianuarie 2026 la 20:13 UTC · 39m

    IssuesIncident minor
    Componente afectate
    Customer Support
    1. 9 ianuarie 2026 la 20:13 UTCinvestigating

      We are currently experiencing degraded performance in our Customer Support systems.

    2. 9 ianuarie 2026 la 20:51 UTCresolved

      This incident has been resolved.

    USD and GBP card withdrawals maintenance (degraded performance)

    A început 17 decembrie 2025 la 13:04 UTC · 22h 11m

    IssuesIncident minor
    Componente afectate
    Card Withdrawals
    1. 17 decembrie 2025 la 13:04 UTCinvestigating

      We are currently investigating this issue.

    2. 18 decembrie 2025 la 11:15 UTCresolved

      This incident has been resolved.

    Faster Payments deposits maintenance

    A început 17 decembrie 2025 la 10:32 UTC · 105d 5h

    IssuesIncident minor
    Componente afectate
    Faster Payments (withdrawals only)
    1. 17 decembrie 2025 la 10:32 UTCinvestigating

      We are currently investigating this issue.

    2. 20 martie 2026 la 17:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 1 aprilie 2026 la 15:33 UTCresolved

      Faster payments are now available for withdrawals-only.

    CEX.IO Card EURC transactions maintenance

    A început 7 decembrie 2025 la 16:15 UTC · 24m

    IssuesIncident minor
    Componente afectate
    Card transactions
    1. 7 decembrie 2025 la 16:15 UTCinvestigating

      We are experiencing issues with EURC payments via CEX.IO Card. Please exchange these assets for other currencies for a successful transaction.

    2. 7 decembrie 2025 la 16:39 UTCresolved

      This incident has been resolved.

    CEX.IO Card transactions maintenance

    A început 30 noiembrie 2025 la 15:43 UTC · 1h 31m

    IssuesIncident minor
    Componente afectate
    Card transactions
    1. 30 noiembrie 2025 la 15:43 UTCinvestigating

      We are currently investigating this issue.

    2. 30 noiembrie 2025 la 16:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 noiembrie 2025 la 17:13 UTCresolved

      This incident has been resolved.

    CEX.IO Spot Trading. Degraded performance. Investigating

    A început 30 noiembrie 2025 la 11:29 UTC · 22h 7m

    IssuesIncident minor
    Componente afectate
    ReportsFinance ManagementProfile ManagementLoginTrading
    1. 30 noiembrie 2025 la 11:29 UTCinvestigating

      We are currently investigating this issue.

    2. 1 decembrie 2025 la 09:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 decembrie 2025 la 09:35 UTCresolved

      This incident has been resolved.

    CEX.IO Card Maintenance

    A început 20 noiembrie 2025 la 12:04 UTC · 49m

    OutageIncident major
    Componente afectate
    Card orderingCard transactions
    1. 20 noiembrie 2025 la 12:04 UTCinvestigating

      Some card transactions may currently fail due to service disruptions. The relevant team is working to resolve the issue as quickly as possible. Thank you for your understanding!

    2. 20 noiembrie 2025 la 12:52 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 noiembrie 2025 la 12:53 UTCresolved

      This incident has been resolved.

    CEX.IO Ecosystem maintenance

    A început 18 noiembrie 2025 la 11:44 UTC · 7h 48m

    IssuesIncident minor
    Componente afectate
    RegistrationsCrypto withdrawalsEmail DeliveryCustomer SupportCrypto depositsAffiliate programEarnHelp CenterAll fiat and crypto transactionsCEX.IO CardLoginInstant Buy/SellWebsite availabilitySpot and Margin TradingCEX UniversityVerification
    1. 18 noiembrie 2025 la 11:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18 noiembrie 2025 la 11:49 UTCidentified

      We are observing an issue on Cloudflare’s side

    3. 18 noiembrie 2025 la 13:16 UTCidentified

      Cloudflare Global Network is experiencing issues. We are monitoring their status and expect service to return to normal as soon as their network is fully restored.

    4. 18 noiembrie 2025 la 15:28 UTCmonitoring

      Cloudflare has implemented a fix for the network issues. The primary incident is believed to be resolved. We are now actively monitoring our services closely to confirm full stability. Users may experience brief disruptions as the global network fully returns to normal.

    5. 18 noiembrie 2025 la 18:01 UTCmonitoring

      Cloudflare provided the following update: "Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network. Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time. We will provide a final update once our investigation is complete."

    6. 18 noiembrie 2025 la 19:32 UTCresolved

      This incident has been resolved.

    KSM transactions maintenance

    A început 6 noiembrie 2025 la 11:44 UTC · 4d 22h

    MaintenanceEveniment de mentenanță
    Componente afectate
    KSMKSM
    1. 6 noiembrie 2025 la 11:44 UTCinvestigating

      We are currently investigating this issue.

    2. 11 noiembrie 2025 la 09:52 UTCresolved

      This incident has been resolved.

    DOT transactions maintenance

    A început 4 noiembrie 2025 la 12:39 UTC · 6d 22h

    MaintenanceEveniment de mentenanță
    Componente afectate
    DOTDOT
    1. 4 noiembrie 2025 la 12:39 UTCinvestigating

      We are currently investigating this issue.

    2. 11 noiembrie 2025 la 11:07 UTCresolved

      This incident has been resolved.

    Domestic Wire transactions maintenance

    A început 22 septembrie 2025 la 10:49 UTC · 179d 3h

    IssuesIncident minor
    1. 22 septembrie 2025 la 10:49 UTCinvestigating

      We are currently investigating this issue.

    2. 20 martie 2026 la 13:54 UTCresolved

      Wire transfers have been retired. This component has been removed from our status page.