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    Istoricul incidentelor Cisco Iot

    51 incidente Cisco Iot înregistrate începând din iunie 2021, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Investigarea Serviciului de Ierarhie al Organizaţiei UE

    A început 13 iulie 2026 la 08:29 UTC · 42m

    Pending
    1. 13 iulie 2026 la 08:29 UTCinvestigating

      A fost identificată o întrerupere parţială pentru Serviciul de Ierarhie al Organizaţiei în UE. Investigăm.

    2. 13 iulie 2026 la 08:50 UTCinvestigating

      Componenta ierarhiei Org a fost dezafectată, încheind acest incident.

    3. 13 iulie 2026 la 09:11 UTCresolved

      Componenta ierarhiei Org a fost dezafectată, încheind acest incident.

    Traducere automată din actualizarea oficială a incidentului.

    App Manager Services degraded

    A început 27 februarie 2025 la 14:35 UTC · 1d 0h

    IssuesIncident minor
    Componente afectate
    App Manager ServiceApp Manager Service
    1. 27 februarie 2025 la 14:35 UTCinvestigating

      App Mgmt Operations on externally managed devices are affected. The issue is being investigated.

    2. 27 februarie 2025 la 14:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 februarie 2025 la 20:22 UTCinvestigating

      Already onboarded devices are not impacted. New onboarding of externally managed devices and their app management is affected.

    4. 28 februarie 2025 la 09:18 UTCidentified

      The cause of the issue has been identified and the engineering team is working on a fix.

    5. 28 februarie 2025 la 12:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 28 februarie 2025 la 14:57 UTCresolved

      This incident has been resolved.

    US Device Management Services Investigating

    A început 7 ianuarie 2025 la 09:08 UTC · 52m

    OutageIncident major
    Componente afectate
    Device Management
    1. 7 ianuarie 2025 la 09:08 UTCinvestigating

      A partial outage was identified for Device Management Services in US. We are investigating.

    2. 7 ianuarie 2025 la 09:59 UTCresolved

      This is an operator induced error. Please ignore.

    Partial outage for Secure Equipment Access service in EU

    A început 27 noiembrie 2024 la 17:51 UTC · 14h 56m

    OutageIncident major
    Componente afectate
    Secure Equipment Access Service
    1. 27 noiembrie 2024 la 17:51 UTCidentified

      Our monitoring systems have detected intermittent service interruptions for SEA connections. Users may experience abrupt disconnections for established SEA connections. Engineering team is working on a fix and will roll out soon.

    2. 28 noiembrie 2024 la 08:47 UTCresolved

      A fix was implemented, validated, and deployed.

    US Cyber Vision Service Investigating

    A început 31 mai 2024 la 09:17 UTC · 19m

    OutageIncident major
    1. 31 mai 2024 la 09:17 UTCinvestigating

      A partial outage was identified for Cyber Vision Service in US. We are investigating.

    2. 31 mai 2024 la 09:36 UTCresolved

      Please ignore. This is a false trigger related to our internal tests.

    EU Sign In Services Investigating

    A început 8 aprilie 2024 la 00:21 UTC · 1h 11m

    OutageIncident major
    Componente afectate
    Sign In
    1. 8 aprilie 2024 la 00:21 UTCinvestigating

      There is a partial outage identified for Sign In Services in the EU. We are investigating.

    2. 8 aprilie 2024 la 01:32 UTCresolved

      This notification does not impact production operations and is tooling-related which will be fixed shortly.

    US Cyber Vision Service Investigating

    A început 15 martie 2024 la 08:09 UTC · 2h 4m

    OutageIncident major
    1. 15 martie 2024 la 08:09 UTCinvestigating

      A partial outage was identified for Cyber Vision Service in US. We are investigating.

    2. 15 martie 2024 la 09:25 UTCinvestigating

      Issue appears to be sanity testing related. The situation has stabilized.

    3. 15 martie 2024 la 10:12 UTCresolved

      The Issue has been resolved, and Cyber Vision Service in US is Operational.

    Slowness in incoming Audit events

    A început 4 februarie 2024 la 03:00 UTC · 0m

    IssuesIncident minor
    1. 4 februarie 2024 la 04:55 UTCresolved

      An interruption to some of the internal services was observed and this caused a brief lag in viewing audit events. All service functionalities are restored.

    EU Cyber Vision Service Investigating

    A început 2 februarie 2024 la 06:22 UTC · 31m

    OutageIncident major
    1. 2 februarie 2024 la 06:22 UTCinvestigating

      A partial outage was identified for Cyber Vision Service in EU. We are investigating.

    2. 2 februarie 2024 la 06:53 UTCresolved

      False test trigger post deployment update, Please ignore.

    EU Device Management Services Investigating

    A început 8 octombrie 2023 la 03:05 UTC · 2h 39m

    OutageIncident critic
    Componente afectate
    Secure Equipment Access Service
    1. 8 octombrie 2023 la 03:05 UTCinvestigating

      A partial outage was identified for Device Management Services in EU. We are investigating.

    2. 8 octombrie 2023 la 03:19 UTCinvestigating

      Secure Equipment Access is currently degraded and sessions may not be available. Cisco Engineering teams are aware and working to resolve the issue. We apologize for any inconvenience.

    3. 8 octombrie 2023 la 03:50 UTCidentified

      The issue has been identified and a fix has been implemented. We are currently Monitoring to ensure services are stable. Thank you for your patience and we apologize for any inconvenience.

    4. 8 octombrie 2023 la 04:47 UTCmonitoring

      A fix has been implemented and all services are fully available. Cisco will continue to monitor the service to ensure no further impact. We apologize for any inconvenience.

    5. 8 octombrie 2023 la 05:44 UTCresolved

      All Services are operating normally. We apologize for any inconvenience.

    EU Organization Hierarchy Service Investigating

    A început 8 octombrie 2023 la 03:05 UTC · 27m

    Pending
    Componente afectate
    Organization Hierarchy Service
    1. 8 octombrie 2023 la 03:05 UTCinvestigating

      A partial outage was identified for Organization Hierarchy Service in EU. We are investigating.

    2. 8 octombrie 2023 la 03:32 UTCinvestigating

      Organization Hierarchy is unaffected at this time. Marking this incident as resolved. We apologize for any inconvenience.

    3. 8 octombrie 2023 la 03:32 UTCresolved

      This incident has been resolved.

    US Sign In Services Investigating

    A început 30 mai 2023 la 23:55 UTC · 10m

    OutageIncident major
    Componente afectate
    Sign In
    1. 30 mai 2023 la 23:55 UTCinvestigating

      There is a partial outage identified for Sign In Services in the US. We are investigating.

    2. 31 mai 2023 la 00:05 UTCresolved

      The Issue has been resolved, and Sign In Services in US are Operational.

    A partial outage was identified for Device Management Services in EU.

    A început 30 martie 2023 la 05:02 UTC · 4h 1m

    OutageIncident major
    Componente afectate
    Device Management
    1. 30 martie 2023 la 05:02 UTCinvestigating

      We are currently investigating the issue.

    2. 30 martie 2023 la 06:50 UTCmonitoring

      Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 2 hours for any service instability.

    3. 30 martie 2023 la 09:03 UTCresolved

      This incident has been resolved.

    A partial outage was identified for Device Management Services in EU. We are investigating.

    A început 1 martie 2023 la 12:06 UTC · 2h 21m

    OutageIncident major
    Componente afectate
    Device ManagementAudit Service
    1. 1 martie 2023 la 12:06 UTCinvestigating

      We are currently investigating this issue.

    2. 1 martie 2023 la 13:30 UTCmonitoring

      Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 1 hour for any service instability.

    3. 1 martie 2023 la 14:27 UTCresolved

      This incident has been resolved.

    A partial outage was identified for Device Management Services in EU. We are investigating.

    A început 15 februarie 2023 la 11:38 UTC · 8h 13m

    OutageIncident major
    Componente afectate
    Device ManagementSecure Equipment Access Service
    1. 15 februarie 2023 la 11:38 UTCinvestigating

      We are currently investigating this issue.

    2. 15 februarie 2023 la 17:45 UTCmonitoring

      Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 2 hours for any service instability.

    3. 15 februarie 2023 la 19:51 UTCresolved

      This incident has been resolved.

    We are observing issues with device connectivity to the IoT Operations Dashboard

    A început 27 septembrie 2022 la 08:35 UTC · 31m

    IssuesIncident minor
    Componente afectate
    Device Management
    1. 27 septembrie 2022 la 08:35 UTCinvestigating

      We are currently investigating this issue.

    2. 27 septembrie 2022 la 08:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 septembrie 2022 la 09:06 UTCresolved

      We have remediated the issue. The system is operational now

    We are observing issues with device connectivity to the IoT Operations Dashboard

    A început 20 septembrie 2022 la 17:04 UTC · 18m

    IssuesIncident minor
    Componente afectate
    Device Management
    1. 20 septembrie 2022 la 17:04 UTCinvestigating

      We are currently investigating this issue.

    2. 20 septembrie 2022 la 17:06 UTCinvestigating

      The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

    3. 20 septembrie 2022 la 17:22 UTCresolved

      We have remediated the issue. The system is operational now

    We are observing issues with device connectivity to the IoT Operations Dashboard.

    A început 7 septembrie 2022 la 19:24 UTC · 24m

    IssuesIncident minor
    Componente afectate
    Device Management
    1. 7 septembrie 2022 la 19:24 UTCinvestigating

      We are currently investigating this issue.

    2. 7 septembrie 2022 la 19:29 UTCinvestigating

      The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

    3. 7 septembrie 2022 la 19:47 UTCresolved

      We have remediated the issue. The system is operational now

    US:Device Management Service Degradation

    A început 2 septembrie 2022 la 01:04 UTC · 26m

    IssuesIncident minor
    Componente afectate
    Device Management
    1. 2 septembrie 2022 la 01:04 UTCinvestigating

      We are seeing a service degradation affecting the device generated events displayed on IoT Operations Dashboard. There is no impact to device functionality. We are actively looking into this issue.

    2. 2 septembrie 2022 la 01:29 UTCresolved

      We have determined there is no service impact. The issue of device generated events is being tracked here https://cdetsng.cisco.com/webui/#view=CSCwc87478

    US Secure Equipment Access Service Investigating

    A început 15 iulie 2022 la 01:36 UTC · 18m

    OutageIncident major
    Componente afectate
    Secure Equipment Access Service
    1. 15 iulie 2022 la 01:36 UTCinvestigating

      A partial outage was identified for Secure Equipment Access Service in US. We are investigating.

    2. 15 iulie 2022 la 01:54 UTCresolved

      The Issue has been resolved, and Secure Equipment Access Service in US is Operational.