Istoricul incidentelor Clearwater Analytics

1. 14 octombrie 2026 la 22:33 UTCresolved

   Între 21:55 și 22:21 UTC la 14 octombrie 2026, unii utilizatori nu au putut accesa site-ul Clearwater Reporting deoarece opțiunea nu a apărut în bara lor de instrumente de navigație. Inginerii noştri au identificat şi rezolvat problema, iar accesul a fost restabilit. Utilizatorii care au deschis site-ul de raportare înainte de începerea emisiunii nu au fost afectați. Ne cerem scuze pentru neplăceri. Dacă continuați să experimentați probleme, vă rugăm să contactați Client Services.

Traducere automată din actualizarea oficială a incidentului.

1. 27 august 2026 la 16:12 UTCresolved

   Între 10:16 și 10:42 UTC la 27 august 2026, utilizatorii au avut întârzieri intermitente și termene de timp atunci când au intrat în portalul Clearwater Reporting. Problema a fost cauzată de un incident la furnizorul nostru de autentificare terţ. Utilizatorii care erau deja conectaţi nu au fost afectaţi. Problema a fost rezolvată, iar funcționalitatea de conectare este confirmată de funcționarea normală. Ne cerem scuze pentru neplăceri.

Traducere automată din actualizarea oficială a incidentului.

1. 1 iunie 2026 la 23:00 UTCinvestigating

   The Clearwater Analytics Reporting website is currently experiencing a partial disruption. Some users may encounter degraded performance or intermittent unavailability. Our engineering team is actively investigating the issue. We will provide an update as soon as additional information is available. We apologize for the inconvenience and appreciate your patience.

2. 1 iunie 2026 la 23:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1 iunie 2026 la 23:52 UTCmonitoring

   Our engineering team has deployed a fix for the partial disruption affecting the Reporting website. We are actively monitoring the environment to confirm full service restoration.

4. 2 iunie 2026 la 00:05 UTCresolved

   The partial disruption affecting the Reporting website has been fully resolved. All services are operating normally.

1. 5 martie 2026 la 10:12 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers are actively addressing the issue.

2. 5 martie 2026 la 10:13 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 martie 2026 la 10:16 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. 5 martie 2026 la 10:27 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

5. 5 martie 2026 la 10:28 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 5 martie 2026 la 10:42 UTCresolved

   The Clearwater Analytics website is operational.

1. 22 februarie 2026 la 16:29 UTCinvestigating

   The Clearwater Analytics website is facing intermittent issues. Engineers are investigating the issue.

2. 22 februarie 2026 la 16:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 22 februarie 2026 la 16:47 UTCidentified

   Engineers have traced the cause of the issue to a third-party provider. We are working with the third-party provider to resolve the issue as soon as possible.

4. 22 februarie 2026 la 17:12 UTCidentified

   We are continuing to work with the third-party vendor to resolve this issue.

5. 22 februarie 2026 la 17:43 UTCidentified

   We are continuing to work on a fix for this issue.

6. 22 februarie 2026 la 18:35 UTCidentified

   We are working with the third-party provider to resolve the issue as soon as possible.

7. 22 februarie 2026 la 18:47 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

8. 22 februarie 2026 la 18:57 UTCresolved

   The Clearwater Analytics website is operational.

1. 19 februarie 2026 la 21:59 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19 februarie 2026 la 22:04 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 19 februarie 2026 la 22:09 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 19 februarie 2026 la 22:10 UTCresolved

   The Clearwater Analytics website is operational.

1. 17 februarie 2026 la 15:40 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 17 februarie 2026 la 15:41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 februarie 2026 la 15:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17 februarie 2026 la 15:41 UTCresolved

   This incident has been resolved.

1. 18 noiembrie 2025 la 13:10 UTCinvestigating

   We are currently experiencing service disruptions due to errors originating from a third-party provider. This issue may result in intermittent failures while interacting with the website. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

2. 18 noiembrie 2025 la 13:18 UTCidentified

   We have identified the cause of the outage - it is due to errors originating from a third-party provider. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

3. 18 noiembrie 2025 la 15:05 UTCmonitoring

   A fix has been implemented by the vendor, and we are actively monitoring to ensure all services remain stable and fully operational.

4. 18 noiembrie 2025 la 15:33 UTCresolved

   The Clearwater Analytics website is operational.

1. 6 octombrie 2025 la 16:35 UTCinvestigating

   The Clearwater Analytics website is unexpectedly slow. Engineers have been dispatched to urgently address the issue.

2. 6 octombrie 2025 la 16:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 octombrie 2025 la 16:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 octombrie 2025 la 17:55 UTCresolved

   This incident has been resolved.

1. 19 septembrie 2025 la 19:56 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19 septembrie 2025 la 20:11 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 septembrie 2025 la 20:11 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. 19 septembrie 2025 la 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 septembrie 2025 la 20:12 UTCresolved

   This incident has been resolved.

1. 13 august 2025 la 20:34 UTCresolved

   The Clearwater Analytics website experienced login issues from 7:36 PM to 8:01 PM UTC. The team has identified the root cause and successfully resolved the issue. The website is now fully operational.

1. 20 iunie 2025 la 20:07 UTCinvestigating

   Clearwater is having an internal systems issue starting 11:15 that caused service Interruption for Analytics Website. Our team is currently investigating the issue.

2. 20 iunie 2025 la 20:07 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 20 iunie 2025 la 20:08 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 20 iunie 2025 la 20:08 UTCresolved

   The Clearwater Analytics website is operational.

1. 18 iunie 2025 la 15:12 UTCinvestigating

   Clearwater is having an internal systems issue starting 11:21 UTC that may delay client deliverables. Our team has identified the problem and is actively working on resolving the issue.

2. 18 iunie 2025 la 15:15 UTCidentified

   Engineers have identified the cause of the issue. They are working on a solution now.

3. 18 iunie 2025 la 16:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 18 iunie 2025 la 16:43 UTCresolved

   The Clearwater Analytics internal affected systems are fully operational.

1. 28 martie 2025 la 21:11 UTCinvestigating

   The Prism Reporting and Prism Statements products are experiencing unexpected degraded performance. Engineers have been dispatched to urgently address the issue.

2. 28 martie 2025 la 21:11 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 28 martie 2025 la 21:12 UTCmonitoring

   The Prism Reporting and Prism Statements products are operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 28 martie 2025 la 21:13 UTCresolved

   The Prism Reporting and Prism Statements products are operational.

1. 14 ianuarie 2025 la 19:24 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 14 ianuarie 2025 la 19:24 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 14 ianuarie 2025 la 19:24 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 14 ianuarie 2025 la 19:24 UTCresolved

   The Clearwater Analytics website is operational.

1. 14 ianuarie 2025 la 19:27 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 14 ianuarie 2025 la 19:27 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 14 ianuarie 2025 la 19:27 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 14 ianuarie 2025 la 19:28 UTCresolved

   The Clearwater Analytics website is operational.

1. 6 ianuarie 2025 la 18:52 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 6 ianuarie 2025 la 18:52 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 6 ianuarie 2025 la 18:52 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 6 ianuarie 2025 la 18:53 UTCresolved

   The Clearwater Analytics website is operational.

1. 27 noiembrie 2024 la 17:21 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable for a portion of our users. Engineers have been dispatched to urgently address the issue.

2. 27 noiembrie 2024 la 17:21 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 27 noiembrie 2024 la 17:21 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 27 noiembrie 2024 la 17:21 UTCresolved

   The Clearwater Analytics website is operational.

1. 27 noiembrie 2024 la 17:14 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 27 noiembrie 2024 la 17:14 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 27 noiembrie 2024 la 17:14 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 27 noiembrie 2024 la 17:16 UTCresolved

   The Clearwater Analytics website is operational.

1. 19 iulie 2024 la 05:04 UTCinvestigating

   The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 19 iulie 2024 la 06:19 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 19 iulie 2024 la 13:48 UTCmonitoring

   The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 19 iulie 2024 la 14:02 UTCresolved

   The Clearwater website is operational.