Istoricul incidentelor Clickbank

1. 21 septembrie 2026 la 18:47 UTCinvestigating

   ClickBank se confruntă în prezent cu o problemă cu un furnizor de servicii în amonte care afectează capacitatea noastră de a procesa unele tranzacții. Lucrăm îndeaproape cu furnizorul pentru a atenua incidentul cât mai repede posibil. Vom oferi o actualizare cât mai curând posibil. Mulţumesc pentru răbdare.

2. 21 septembrie 2026 la 19:14 UTCresolved

   Furnizorul de servicii din amonte a rezolvat incidentul şi vom continua să monitorizăm.

Traducere automată din actualizarea oficială a incidentului.

1. 29 iulie 2026 la 21:16 UTCinvestigating

   ClickBank se confruntă în prezent cu o pană majoră care afectează accesul la mai multe servicii, inclusiv formularul de comandă. Echipa noastră de inginerie investighează în mod activ problema pentru a determina cauza rădăcină și a restabili serviciul normal cât mai repede posibil. Vom oferi o altă actualizare cât de repede putem.

2. 29 iulie 2026 la 21:39 UTCinvestigating

   Am identificat sursa problemei și punem în aplicare măsuri de atenuare pentru reducerea impactului asupra clienților și accelerarea recuperării serviciilor. Mulţumesc pentru răbdare. Mai multe informaţii în curând.

3. 29 iulie 2026 la 21:45 UTCinvestigating

   Problema a fost rezolvată și toate serviciile revin la normal.

4. 29 iulie 2026 la 21:50 UTCresolved

   Serviciul a fost restaurat complet. Comenzile sunt de procesare așa cum se așteaptă și servicii suplimentare sunt din nou on-line. Vom continua monitorizarea performanței pentru a confirma stabilitatea în curs și pentru a preveni recurența. Vă mulţumesc pentru răbdare şi înţelegere.

Traducere automată din actualizarea oficială a incidentului.

1. 16 iunie 2026 la 22:19 UTCresolved

   ClickBank experienced an issue affecting JV contracts from approximately 8 AM PT, June 15, to 12:15 PM PT, June 16. During the event duration, joint venture contracts did not process properly, and the associated JV payouts were not distributed. The root cause has been identified and resolved. JV contracts are functioning as expected. Our team is currently reviewing the impacted transactions and working to make all necessary payout corrections within each impacted nickname account. We will provide follow-up details via email to all impacted accounts. Thank you for your patience and understanding.

1. 11 iunie 2026 la 21:28 UTCidentified

   We are currently troubleshooting instances of increased latency on some HopLinks, leading to reduced performance and slower load times. Our engineering team is working quickly to identify the root cause and restore normal performance. We apologize for the inconvenience and will provide another update as soon as more information is available.

2. 11 iunie 2026 la 22:16 UTCidentified

   The issue affecting link load times has been resolved. Full HopLink performance and load speeds have been restored. Please be aware that some account analytics data may be temporarily delayed. We appreciate your patience and support. Thank you.

3. 11 iunie 2026 la 22:16 UTCresolved

   This incident has been resolved.

1. 16 februarie 2026 la 19:26 UTCidentified

   We are currently experiencing a delay updating offer data within the ClickBank Marketplace. Please be advised that offer statistics may be slightly out of date and recent new offer listings may not be visible. Our team is working diligently on this issue and we will post an update here as soon as possible.

2. 16 februarie 2026 la 22:35 UTCresolved

   This issue has been resolved and the marketplace is up to date. We appreciate your patience with this matter.

1. 10 februarie 2026 la 17:38 UTCidentified

   We are experiencing an order form outage and the team is currently working to correct this quickly.

2. 10 februarie 2026 la 17:53 UTCresolved

   The order form issues have been resolved. We are doing an RCA to put additional safeguards in place to prevent additional outages.

1. 17 ianuarie 2026 la 16:04 UTCidentified

   All orders and attribution are still happening correctly, the events are just not sending externally fast enough, even though we are capturing them. The team is working on the issue and expect it to be resolved soon. Another update will be posted in 1 hour or sooner if resolution is completed.

2. 17 ianuarie 2026 la 17:04 UTCresolved

   The postback pixel events are caught up and new events are flowing normally. We will continue to monitor for new issues.

1. 18 decembrie 2025 la 22:07 UTCresolved

   Around 1:28 am MST our postback pixel stopped sending events externally. All orders and attribution were still happening correctly, the events were just not sending externally even though we were capturing them. Once the team became aware, the issue was fixed and all historical events were fully sent by 12:45 pm MST. We are doing a full RCA on this and putting additional monitoring and alerting in place so we can respond much quicker if this ever happens again.

1. 18 noiembrie 2025 la 15:12 UTCmonitoring

   ClickBank is seeing lower than normal order volume. This is related to the significant ongoing CloudFlare outage. While ClickBank does not use CloudFlare, some of our upstream service providers do rely on CloudFlare. We are working with them to resolve these issues and will continue to provide updates.

2. 18 noiembrie 2025 la 15:20 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 18 noiembrie 2025 la 16:50 UTCresolved

   Resolved: Cloudflare reports continued recovery and service improvements. ClickBank order volume is improving to full and expected levels. We will continue to monitor the situation closely. For further information, please refer to Cloudflare’s status update page.

1. 16 octombrie 2025 la 16:29 UTCinvestigating

   PayPal is currently experiencing an issue with processing payments. We are rapidly investigating scope and will provide additional details as soon as possible. We will send an update within 30 minutes.

2. 16 octombrie 2025 la 17:52 UTCresolved

   PayPal has notified ClickBank that its payment processing issues have been resolved.

1. 29 septembrie 2025 la 22:40 UTCinvestigating

   We are currently having issues with order forms and are working to remediate the issue as soon as we can.

2. 29 septembrie 2025 la 22:56 UTCresolved

   We are currently working with Amazon Web Services as this appears to be an issue where no order forms were down, the orders were delayed being persisted. This was due to an issue within Amazon Web Services that they have resolved. However, we are working with them for more information to understand their root cause.

1. 28 septembrie 2025 la 17:24 UTCmonitoring

   ClickBank has been experiencing intermittent issues with its postback service. While the underlying issue has been resolved, there is a backlog that the system is currently working through. We expect the backlog to be completed within three to four hours. Another notification will be sent when this issue is resolved.

2. 28 septembrie 2025 la 19:55 UTCresolved

   The backlog of postbacks has been completed and the system is functioning as usual. Please reach out to us with any questions or concerns.

1. 1 septembrie 2025 la 17:56 UTCinvestigating

   We are currently experiencing instability with Hops and Order form, leading to some slow loading times and errors. We are investigating the issues and will have an update shortly.

2. 1 septembrie 2025 la 18:41 UTCresolved

   We have figured out the root cause and put solutions in place to resolve this. Thank you for your patience.

1. 4 iulie 2025 la 18:32 UTCinvestigating

   12:31 PM Mountain Standard Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

2. 4 iulie 2025 la 18:53 UTCmonitoring

   12:53 PM Mountain Standard Time: Our engineering team currently has the attack mitigated and will continue to monitor. The order form is back to fully operational. Thank you for your patience.

3. 4 iulie 2025 la 19:14 UTCresolved

   1:14 PM MST: Our team has resolved the attack and will continue to monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

1. 4 iulie 2025 la 07:51 UTCinvestigating

   1:50 AM Mountain Standard Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

2. 4 iulie 2025 la 07:51 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 iulie 2025 la 08:04 UTCmonitoring

   2:02 AM Mountain Standard Time: Mitigation efforts continue. Our engineering team currently has the attack mitigated and will continue to monitor. The order form is back to fully operational. Thank you for your patience.

4. 4 iulie 2025 la 08:30 UTCresolved

   2:30 AM MT: The attack has stopped and will continue to co-monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

1. 27 iunie 2025 la 21:54 UTCidentified

   We are currently experiencing a major DDOS event. We are working on mitigating the event with AWS.

2. 27 iunie 2025 la 22:30 UTCidentified

   Mitigation efforts continue. Our engineering team continues to implement additional strategies to address and resolve the attack. Thank you for your patience as we actively work to defend and restore full service.

3. 27 iunie 2025 la 23:00 UTCmonitoring

   Mitigation efforts continue. Our engineering team is making significant progress against the attack and order form performance is stabilizing. Although the attack is ongoing, we are monitoring the issue closely and adjusting defenses as needed. Thank you for your patience.

4. 28 iunie 2025 la 01:02 UTCresolved

   6:51PM MST: Our team has resolved the attack and will continue to co-monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

1. 25 iunie 2025 la 18:19 UTCinvestigating

   We are currently experiencing issues with our order form. We are actively investigating and will have an update as soon as possible.

2. 25 iunie 2025 la 18:23 UTCresolved

   Temporary order form issues resolved. All systems and services are online, operational, and functioning as expected. Thank you.

1. 23 iunie 2025 la 16:40 UTCinvestigating

   10:34AM Mountain Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

2. 23 iunie 2025 la 17:24 UTCinvestigating

   11:23 AM Mountain Time: Mitigation efforts continue. Our engineering team continues to implement additional strategies to address and resolve the attack. Thank you for your patience as we actively work to defend and restore full service.

3. 23 iunie 2025 la 17:49 UTCresolved

   Resolved: We have successfully mitigated the DDoS attack. All systems are online and operational. Order form performance has been fully restored. Thank you for your patience and support, especially during third-party attacks of this nature, which we defend against continually and aim to resolve as rapidly as possible.

1. 19 iunie 2025 la 21:45 UTCidentified

   An upstream provider has alerted us that a network traffic degradation has been detected. We are experiencing intermittent issues with credit card acceptance. We will send updates as soon as we know more.

2. 19 iunie 2025 la 22:24 UTCidentified

   Update: Our team continues to work closely with our merchant processing partner to resolve the credit card processing issue. We are making progress and seeing improvements. Thank you.

3. 19 iunie 2025 la 22:45 UTCmonitoring

   Our upstream service provider has identified the issue affecting their network infrastructure. They have taken steps to analyze and reroute traffic while working on full resolution and recovery. We will provide additional updates as we learn more.

4. 19 iunie 2025 la 23:39 UTCmonitoring

   Our upstream service provider continues to work diligently on the issue impacting their network, which they have confirmed as an ongoing external attack. We continue to assess and assist. Despite the intermittent CC processing issues, we continue to see healthy order performance. We will continue to update you as more information becomes available.

5. 20 iunie 2025 la 00:11 UTCresolved

   Resolved: Our upstream merchant service provider has resolved the network degradation issue. They are actively monitoring the situation to ensure ongoing stability. All systems and services are operational on our end. Credit card orders are processing as expected. As always, we will work closely with the provider on further root cause analysis and future prevention, as appropriate. Thank you.

1. 16 iunie 2025 la 21:18 UTCidentified

   We are currently experiencing a delay updating offer data within the ClickBank Marketplace. Please be advised that offer statistics may be slightly out of date and recent new offer listings may not be visible. Our team is working diligently on this issue and we will post an update here as soon as possible.

2. 18 iunie 2025 la 00:56 UTCresolved

   The marketplace is now updated and the issue has been resolved.