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    Istoricul incidentelor Cloudapp

    50 incidente Cloudapp înregistrate începând din iunie 2017, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Increased error rates with workflow automations

    A început 20 octombrie 2025 la 16:16 UTC · 8h 39m

    Pending
    Componente afectate
    Website
    1. 20 octombrie 2025 la 16:16 UTCinvestigating

      We're experiencing an elevated level of issues caused by our upstream workflow provider. Many supported integrations are affected by this outage. Some webhooks and app events may not be sending data while the outage persists. We do not expect any data loss.

    2. 20 octombrie 2025 la 16:17 UTCmonitoring

      Issue was identified as coming from an upstream cloud service (AWS). We are monitoring the situation.

    3. 20 octombrie 2025 la 19:02 UTCmonitoring

      We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

    4. 21 octombrie 2025 la 00:55 UTCresolved

      This incident has been resolved.

    Marketing Websites (Zight & GetCloudApp.com) Unavailable

    A început 2 mai 2023 la 20:15 UTC · 3h 57m

    OutageIncident critic
    Componente afectate
    WebsiteViewerAPI
    1. 2 mai 2023 la 21:03 UTCmonitoring

      An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

    2. 3 mai 2023 la 01:12 UTCresolved

      Resolved and now experiencing peak performance

    Degraded performance

    A început 24 aprilie 2023 la 15:00 UTC · 0m

    IssuesIncident minor
    1. 24 aprilie 2023 la 16:49 UTCresolved

      This incident has been resolved.

    Degraded performance

    A început 8 noiembrie 2022 la 15:00 UTC · 1h 28m

    IssuesIncident minor
    Componente afectate
    ViewerAPI
    1. 8 noiembrie 2022 la 16:22 UTCmonitoring

      We have an ongoing incident on the 3rd party system. We are monitoring the situation.

    2. 8 noiembrie 2022 la 16:28 UTCresolved

      This incident has been resolved.

    cl.ly domain interruption

    A început 17 mai 2022 la 14:17 UTC · 0m

    IssuesIncident minor
    Componente afectate
    Viewer
    1. 17 mai 2022 la 14:17 UTCresolved

      The SSL certificate for the domain cl.ly had a successful but delayed renewal. The domain should now be fully accessible. This may have affected a small subset of customers.

    Custom domain misconfiguration

    A început 26 aprilie 2022 la 14:00 UTC · 0m

    Pending
    1. 26 aprilie 2022 la 15:11 UTCresolved

      A misconfiguration set for custom domain accounts caused specific accounts to be inaccessible due to a gateway timeout

    API Degredation

    A început 31 martie 2022 la 19:30 UTC · 0m

    Pending
    1. 11 aprilie 2022 la 15:34 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    API Degredation

    A început 1 martie 2022 la 08:00 UTC · 30d 23h

    Pending
    1. 11 aprilie 2022 la 15:39 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    There may be residual issues with CloudApp after our infrastructure provider, AWS, has had issues today.

    A început 7 decembrie 2021 la 18:18 UTC · 9h 30m

    Pending
    Componente afectate
    WebsiteViewerAPI
    1. 7 decembrie 2021 la 18:18 UTCmonitoring

      We are monitoring the platform.

    2. 8 decembrie 2021 la 03:48 UTCresolved

      This incident has been resolved.

    Our hosting provider, AWS, is currently down/unavailable

    A început 7 decembrie 2021 la 16:10 UTC · 2h 7m

    OutageIncident critic
    Componente afectate
    WebsiteViewerAPI
    1. 7 decembrie 2021 la 16:10 UTCmonitoring

      We are monitoring the situation and expect that it will be available and resolved again very quickly.

    2. 7 decembrie 2021 la 16:10 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 7 decembrie 2021 la 18:17 UTCresolved

      This incident has been resolved and AWS infrastructure is now back & operational.

    We are experiencing elevated error rates

    A început 9 august 2021 la 15:17 UTC · 2h 38m

    Pending
    Componente afectate
    WebsiteViewerAPI
    1. 9 august 2021 la 15:17 UTCidentified

      We are currently investigating the issue

    2. 9 august 2021 la 17:55 UTCresolved

      This incident has been resolved.

    Slow loading in viewer and website

    A început 20 aprilie 2021 la 15:23 UTC · 54m

    OutageIncident major
    Componente afectate
    WebsiteViewer
    1. 20 aprilie 2021 la 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20 aprilie 2021 la 16:16 UTCresolved

      This incident has been resolved.

    Experiencing downtime

    A început 22 februarie 2021 la 18:58 UTC · 6m

    OutageIncident critic
    Componente afectate
    API
    1. 22 februarie 2021 la 18:58 UTCinvestigating

      We are currently investigating this issue.

    2. 22 februarie 2021 la 19:05 UTCresolved

      This incident has been resolved.

    Viewer outage

    A început 19 februarie 2021 la 16:55 UTC · 30m

    Pending
    Componente afectate
    Viewer
    1. 19 februarie 2021 la 16:55 UTCinvestigating

      We are currently investigating this issue.

    2. 19 februarie 2021 la 17:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 februarie 2021 la 17:25 UTCresolved

      This incident has been resolved.

    Upload performance issue.

    A început 6 ianuarie 2021 la 17:40 UTC · 4h 30m

    OutageIncident major
    Componente afectate
    API
    1. 6 ianuarie 2021 la 17:40 UTCinvestigating

      We are currently investigating this issue.

    2. 6 ianuarie 2021 la 22:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 ianuarie 2021 la 22:09 UTCresolved

      This incident has been resolved.

    Google Authentication Down

    A început 15 iulie 2020 la 19:03 UTC · 1h 21m

    OutageIncident major
    Componente afectate
    Website
    1. 15 iulie 2020 la 19:03 UTCinvestigating

      We are currently investigating an issue with Google authetication. It is partially affecting users and redirecting them to a error page.

    2. 15 iulie 2020 la 20:24 UTCresolved

      We diagnosed and pulled back an update to the website and now it's working!

    Web Viewer & Upload

    A început 12 iunie 2020 la 16:50 UTC · 34m

    OutageIncident major
    Componente afectate
    Viewer
    1. 12 iunie 2020 la 16:50 UTCinvestigating

      We are experiencing some temporary issues with upload and web viewer.

    2. 12 iunie 2020 la 16:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 iunie 2020 la 17:14 UTCmonitoring

      The situation was caused by an acting out deploy. We've taken back that deploy and monitoring the situation.

    4. 12 iunie 2020 la 17:24 UTCresolved

      We have seen that viewer & upload are fully operational now.

    Google Sign-in

    A început 19 mai 2020 la 18:39 UTC · 48m

    OutageIncident major
    Componente afectate
    Website
    1. 19 mai 2020 la 18:39 UTCinvestigating

      We are currently investigating an issue with Google sign-in. Currently, it is not logging in and redirecting to the login page.

    2. 19 mai 2020 la 18:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 mai 2020 la 19:27 UTCresolved

      We've identified the issue, and sent a fix. :)

    Elevated API Errors

    A început 27 martie 2020 la 16:00 UTC · 9m

    IssuesIncident minor
    1. 27 martie 2020 la 16:00 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 27 martie 2020 la 16:10 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    A început 24 martie 2020 la 15:59 UTC · 1m

    Pending
    Componente afectate
    WebsiteViewerAPI
    1. 24 martie 2020 la 15:59 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 24 martie 2020 la 16:00 UTCresolved

      Resolved and now experiencing peak performance