Istoricul incidentelor Cloudinary

1. 13 august 2026 la 17:04 UTCinvestigating

   De la aproximativ 12:30 UTC, unii utilizatori pot experimenta probleme în cazul în care activele nu apar atunci când browsing foldere în Biblioteca Media. Activele afectate rămân disponibile și pot fi încă accesibile prin căutare. Echipa noastră investighează problema și lucrează pentru a restabili vizibilitatea normală a dosarului. Vom oferi o altă actualizare de îndată ce mai multe informații sunt disponibile.

2. 13 august 2026 la 19:10 UTCidentified

   We have identified the root cause of the issue affecting asset visibility in the Media Library. Our engineering team is actively working on a resolution. Asset delivery is not impacted. We will provide another update as soon as more information is available.

3. 13 august 2026 la 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 august 2026 la 17:45 UTCresolved

   This incident has been resolved.

Traducere automată din actualizarea oficială a incidentului.

1. 29 iulie 2026 la 13:35 UTCinvestigating

   Deoarece aproximativ 13:50 UTC, utilizatorii nu au putut să instaleze add-on-uri. Încercările de instalare sunt în scădere și pot afișa un mesaj de instalare eșuat. Echipa noastră investighează problema și lucrează pentru a restabili funcționalitatea de instalare. Vom oferi o altă actualizare de îndată ce mai multe informații sunt disponibile.

2. 29 iulie 2026 la 14:00 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

3. 29 iulie 2026 la 14:58 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 20 iulie 2026 la 23:09 UTCinvestigating

   Investigăm o problemă care afectează legăturile cu Conectorul MCP Cloudinary. Utilizatorii pot primi o eroare de 502 Bad Gateway.

2. 21 iulie 2026 la 08:33 UTCmonitoring

   A fost emis un fix pentru a aborda defecțiunile conexiunii cu conectorul nostru MCP și monitorizăm activ pentru a asigura stabilitatea continuă.

3. 21 iulie 2026 la 11:25 UTCresolved

   Problema recentă care afectează Conectorul MCP Cloudinary a fost rezolvată cu succes. Putem confirma că toate serviciile au revenit la normal.

Traducere automată din actualizarea oficială a incidentului.

1. 14 iulie 2026 la 10:17 UTCresolved

   Datorită modificării parametrilor de securitate, unii clienți se confruntă cu eșecuri atunci când încearcă să se înscrie la Cloudinary prin intermediul plugin-ului Cloudinary Figma (https://www.figma.com/community/plugin/1451492039396730459/cloudary)

Traducere automată din actualizarea oficială a incidentului.

1. 12 iulie 2026 la 10:20 UTCmonitoring

   O problemă care afectează cererile care au inclus transformarea g auto a dus la rate de eroare ridicate începând cu aproximativ 09:00 UTC duminică, 12 iulie. Problema a fost rezolvată și continuăm să monitorizăm.

2. 12 iulie 2026 la 12:44 UTCresolved

   Incidentul a fost rezolvat. Serviciile au revenit la normal, și toate URL-urile afectate anterior sunt acum funcționează corect.

Traducere automată din actualizarea oficială a incidentului.

1. 16 iunie 2026 la 15:19 UTCinvestigating

   We are currently experiencing delays in MediaFlows execution. Some flows may not run immediately after being triggered. Our team is actively investigating the issue. We expect all affected flow runs to be processed, though with delays. We will provide further updates as more information becomes available.

2. 16 iunie 2026 la 17:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 iunie 2026 la 06:36 UTCresolved

   This incident has been resolved.

1. 7 iunie 2026 la 13:30 UTCinvestigating

   We are currently investigating an issue affecting recently added, deleted, or modified assets that may not appear up to date when viewed via the DAM. The issue began at approximately 1:17 PM UTC on June 7, 2026. Although asset views in the DAM may not be reflected accurately, any actions taken on assets are still being applied, and the API continues to function as usual. Please continue to follow this page for updates, and contact [email protected] if you need any assistance. Thank you!

2. 7 iunie 2026 la 13:54 UTCmonitoring

   The issue was identified, and a fix has been implemented.

3. 8 iunie 2026 la 06:31 UTCresolved

   The issue has been resolved, and all services are operating normally.

1. 24 martie 2026 la 16:51 UTCinvestigating

   We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.

2. 24 martie 2026 la 18:18 UTCmonitoring

   We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.

3. 24 martie 2026 la 19:35 UTCresolved

   We confirm that the update rolled out today has fixed the issue.

1. 19 martie 2026 la 16:48 UTCinvestigating

   We're currently investigating a reported issue when users are attempting to sign up. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

2. 19 martie 2026 la 17:13 UTCmonitoring

   A fix for this issue has been deployed, and we are currently monitoring the results.

3. 19 martie 2026 la 18:38 UTCresolved

   The recent sign-up issue has been resolved. All services are now operating normally.

1. 11 martie 2026 la 18:19 UTCinvestigating

   We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

2. 11 martie 2026 la 20:36 UTCmonitoring

   We have resolved the issues and are monitoring.

3. 12 martie 2026 la 09:23 UTCresolved

   The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.

1. 26 februarie 2026 la 12:50 UTCidentified

   We want to inform you that we have identified an issue affecting Saved Searches when using Structured Metadata fields that contain spaces in their name (for example, “production type”). As a result, some saved searches may not behave as expected. We are currently performing final testing and deploying a fix.

2. 26 februarie 2026 la 16:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 februarie 2026 la 18:22 UTCresolved

   This incident has been resolved.

1. 10 februarie 2026 la 15:44 UTCinvestigating

   From 2:30 PM UTC, we are seeing degraded performance when accessing the Cloudinary console. We are currently investigating the issue.

2. 10 februarie 2026 la 17:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 februarie 2026 la 07:04 UTCresolved

   The issue has been resolved, and system performance has returned to normal.

1. 10 februarie 2026 la 08:21 UTCidentified

   Started around 04:30 UTC, search API functionality may be non-functional and newly uploaded assets may not be visible in the Media Library.

2. 10 februarie 2026 la 12:02 UTCresolved

   This incident has been resolved.

1. 8 ianuarie 2026 la 15:47 UTCinvestigating

   Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.

2. 8 ianuarie 2026 la 15:56 UTCmonitoring

   Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.

3. 8 ianuarie 2026 la 17:05 UTCresolved

   This incident has been resolved.

1. 4 ianuarie 2026 la 17:51 UTCinvestigating

   We’re currently experiencing an issue affecting a subset of PDF uploads and deliveries. Some PDF processing operations may fail under specific conditions such as q_auto.

2. 4 ianuarie 2026 la 19:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 ianuarie 2026 la 20:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 ianuarie 2026 la 07:52 UTCresolved

   A fix has been implemented and this issue has been resolved

1. 4 ianuarie 2026 la 08:06 UTCmonitoring

   During the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved.

2. 4 ianuarie 2026 la 08:42 UTCresolved

   During the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved.

1. 21 decembrie 2025 la 10:50 UTCmonitoring

   At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas: - Billing dashboard (whole billing submenu) - Plan Upgrade / Downgrade - Signing up for a paid plan Issues were acknowledged quickly, and the system has returned to normal. Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.

2. 21 decembrie 2025 la 14:43 UTCresolved

   This incident has been resolved.

1. 15 decembrie 2025 la 15:10 UTCidentified

   We are currently working to resolve a reported issue when using both Strict Transformations and the Auto-Upload feature. Until we resolve the issue, you may see "Transformation ... is not allowed" errors on requests that should trigger an auto upload from a remote URL or bucket. Until we resolve the issue, you can work around the issue by temporarily disabling Strict Transformations or using another method to allow the transformation to proceed such as signing the URL or adding an Strict Referral Domain: https://cloudinary.com/documentation/control_access_to_media#strict_transformations

2. 15 decembrie 2025 la 16:51 UTCidentified

   We are working on deploying a fix for this issue; we'll provide a further update after the deployment is complete

3. 15 decembrie 2025 la 17:42 UTCmonitoring

   A fix has been deployed and affected requests should now be working as expected. We'll resolve the incident after some further monitoring.

4. 15 decembrie 2025 la 19:32 UTCresolved

   This incident has been resolved.

1. 10 decembrie 2025 la 12:30 UTCidentified

   Following Yesterday's deployment, we have identified an error in the login flow via the Media Library Widget. Our development team is currently working on a fix.

2. 10 decembrie 2025 la 12:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 decembrie 2025 la 13:18 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 10 decembrie 2025 la 13:18 UTCresolved

   This incident has been resolved.

1. 5 decembrie 2025 la 09:16 UTCinvestigating

   We are currently investigating an incident where Cloudinary's support site is not accessible. Affected users may be unable to view existing tickets or submit new requests through the portal. Our support portal is powered by a third-party vendor, and the outage does not affect any Cloudinary services. Existing tickets and data are not affected and remain safe.

2. 5 decembrie 2025 la 09:24 UTCidentified

   Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.

3. 5 decembrie 2025 la 09:24 UTCmonitoring

   Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.

4. 5 decembrie 2025 la 14:04 UTCresolved

   This incident has been resolved.