Istoricul incidentelor Clover

1. 21 octombrie 2026 la 01:54 UTCinvestigating

   Vă rugăm să rețineți că Clover se confruntă cu o problemă care afectează produsele de comerț electronic, inclusiv plugin-uri pentru coșuri de cumpărături, comenzi online, terminal virtual și aplicații de comerț electronic terțe. Echipa Clover Engineering lucrează la rezolvarea acestei probleme. Îţi apreciem răbdarea.

2. 21 octombrie 2026 la 03:38 UTCidentified

   Problema a fost identificată și se pune în aplicare o soluție.

3. 21 octombrie 2026 la 04:40 UTCresolved

   Problema a fost rezolvată şi toate sistemele Clover funcţionează conform aşteptărilor. Dacă aveți nevoie de asistență suplimentară, vă rugăm să contactați suport Clover la 1-877-273-8191. Vă mulțumim din nou pentru răbdare în timp ce am lucrat la această problemă.

Traducere automată din actualizarea oficială a incidentului.

1. 8 octombrie 2026 la 20:05 UTCinvestigating

   Investigăm în prezent o problemă care afectează aplicațiile noastre de implicare a clienților. Comercianţii şi clienţii cu impact pot observa că caracteristicile aplicaţiei, inclusiv recompensele, promoţiile şi feedback-ul lipsesc din tabloul de bord al dispozitivului. În plus, răscumpărarea recompensei pentru conturile preplătite și plătite în avans sunt în prezent perturbate. Echipa noastră de inginerie este activ de lucru pentru a identifica cauza rădăcină și de a restabili funcționalitate completă. Ne cerem scuze pentru orice inconvenient și va oferi o altă actualizare de îndată ce mai multe informații devin disponibile.

2. 8 octombrie 2026 la 21:15 UTCinvestigating

   Echipele noastre de inginerie continuă să investigheze în mod activ problema care afectează Aplicațiile de Angajament Client (inclusiv recompense, promo, și feedback), precum și viteza-bump prepaid/postpaid rascumparari recompensa. Izolăm în mod activ cauza fundamentală și lucrăm la o rezoluție. Ne cerem scuze pentru orice inconvenient și va oferi o altă actualizare de îndată ce mai multe informații devin disponibile.

3. 8 octombrie 2026 la 21:26 UTCresolved

   Problema a fost rezolvată şi toate sistemele Clover funcţionează conform aşteptărilor. Dacă aveți nevoie de asistență suplimentară, vă rugăm să contactați suport Clover la 1-877-273-8191. Vă mulțumim din nou pentru răbdare în timp ce am lucrat la această problemă.

Traducere automată din actualizarea oficială a incidentului.

1. 22 septembrie 2026 la 18:01 UTCinvestigating

   În prezent investigăm o problemă în care un subset mic de comercianți care utilizează browserul Safari nu sunt în măsură să se logheze în Dashboard Web sau să creeze conturi noi. Echipa noastră de inginerie lucrează activ la un fix pentru a rezolva această eroare. Între timp, utilizatorii afectați pot ocoli această problemă prin autentificarea sau înregistrarea folosind un browser web alternativ, cum ar fi Google Chrome, Mozilla Firefox, sau Microsoft Edge. Apreciem răbdarea dvs. și vom împărtăși o altă actualizare de îndată ce mai multe informații devin disponibile.

2. 22 septembrie 2026 la 18:29 UTCresolved

   Problema a fost rezolvată şi toate sistemele Clover funcţionează conform aşteptărilor. Dacă aveți nevoie de asistență suplimentară, vă rugăm să contactați suport Clover la 1-877-273-8191. Vă mulțumim din nou pentru răbdare în timp ce am lucrat la această problemă.

Traducere automată din actualizarea oficială a incidentului.

1. 16 septembrie 2026 la 12:31 UTCinvestigating

   Comercianții Clover pot experimenta în prezent probleme cu funcționalitatea Cloud Pay Display și plăci Web Merchant. Inginerii noştri lucrează activ la identificarea cauzei. Apreciem foarte mult răbdarea dumneavoastră continuă în timp ce lucrăm pentru a rezolva această problemă, și vom oferi o actualizare odată ce vom avea un timp estimat pentru rezoluție. Mulţumesc pentru înţelegere.

2. 16 septembrie 2026 la 13:17 UTCinvestigating

   Comercianții Clover pot experimenta în prezent probleme cu Web Dashboard de conectare și sincronizare între dispozitive, Cloud Pay Display Plati, Restituiri și Voids. Inginerii noştri lucrează activ la rezolvarea problemei. Apreciem foarte mult răbdarea dumneavoastră continuă în timp ce lucrăm pentru a rezolva această problemă, și vom oferi o actualizare odată ce vom avea un timp estimat pentru rezoluție. Mulţumesc pentru înţelegere.

3. 16 septembrie 2026 la 14:57 UTCidentified

   Am identificat problema. Lucrăm activ pentru a remedia această problemă. Apreciem răbdarea.

4. 16 septembrie 2026 la 15:50 UTCresolved

   Serviciile afectate se recuperează în mod activ; vom continua să monitorizăm până la restabilirea sănătăţii complete. Dacă aveți nevoie de asistență suplimentară, vă rugăm să contactați suport Clover. Vă mulțumim din nou pentru răbdare în timp ce am lucrat la această problemă.

Traducere automată din actualizarea oficială a incidentului.

1. 30 august 2026 la 06:17 UTCinvestigating

   Investigăm o problemă care afectează procesarea plăţilor pentru unii comercianţi. Echipele noastre de inginerie lucrează activ la un fix. Vom furniza actualizări aici de îndată ce mai multe informații sunt disponibile. Mulţumesc pentru răbdare.

2. 30 august 2026 la 07:44 UTCresolved

   Problema a fost rezolvată şi toate sistemele Clover funcţionează conform aşteptărilor. Dacă aveți nevoie de asistență suplimentară, vă rugăm să contactați suport Clover la 1-877-273-8191. Vă mulțumim din nou pentru răbdare în timp ce am lucrat la această problemă.

Traducere automată din actualizarea oficială a incidentului.

1. 25 august 2026 la 13:16 UTCinvestigating

   Comercianții Clover pot experimenta în prezent probleme cu funcționalitatea Cloud Pay Display pe dispozitive conectate de terțe părți, precum și performanțe degradate pe dispozitive gazdă, ecrane Cloud Pay și Dashboard-uri comerciale. Inginerii noştri lucrează activ la identificarea cauzei. Apreciem foarte mult răbdarea dumneavoastră continuă în timp ce lucrăm pentru a rezolva această problemă, și vom oferi o actualizare odată ce vom avea un timp estimat pentru rezoluție. Mulţumesc pentru înţelegere.

2. 25 august 2026 la 14:26 UTCresolved

   Problema a fost rezolvată şi toate sistemele Clover funcţionează conform aşteptărilor. Dacă aveți nevoie de asistență suplimentară, vă rugăm să contactați suport Clover la 1-877-273-8191. Vă mulțumim din nou pentru răbdare în timp ce am lucrat la această problemă.

Traducere automată din actualizarea oficială a incidentului.

1. 8 iulie 2026 la 14:46 UTCinvestigating

   We are currently experiencing a technical issue affecting our REST API for integrators operating in Latin America. As a result, Cloud Pay transactions processing via the REST API are temporarily unavailable. Our engineering team is actively investigating the root cause to restore full service as quickly as possible. If your integration relies on our REST API for payment routing or creation, you may receive connection timeouts or error responses during this window. Impact: REST API Transaction Processing (LATAM only)

2. 8 iulie 2026 la 17:14 UTCresolved

   We have successfully resolved the issue affecting transaction processing via the REST API for the LATAM region. All services are fully operational. Thank you for your patience while our teams worked to restore service.

1. 7 iulie 2026 la 22:14 UTCidentified

   Some Clover merchants in Australia using Telstra may have issues accessing the Wireless Manager app with SIM/cellular data. As a workaround, we suggest switching to Wi-Fi or a hardwired Ethernet connection for internet connectivity. If this isn't possible, we recommend processing offline.

2. 7 iulie 2026 la 23:17 UTCidentified

   Telstra is continuing to work on restoring cellular services in Australia. Some Clover merchants using Telstra SIMs may still face issues opening the Wireless Manager app. If you are affected, please switch your device to Wi-Fi or Ethernet. If you cannot switch connections, we recommend processing payments offline until Telstra resolves the disruption.

3. 8 iulie 2026 la 00:19 UTCidentified

   There are no new changes to report at this time. Telstra is still working to restore full cellular service for affected merchants in Australia. We are continuing to monitor the situation closely and will provide another update in an hour, or sooner if new information becomes available. Reminder: If you are experiencing issues with the Wireless Manager app, please switch your Clover device to Wi-Fi or Ethernet, or use offline processing.

4. 8 iulie 2026 la 01:01 UTCmonitoring

   We are seeing initial signs of recovery. Telstra has begun restoring cellular services across Australia, and connectivity is starting to stabilize for some Clover merchants. We are monitoring the situation closely to ensure full stability across all devices. If you are still experiencing issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is fully complete.

5. 8 iulie 2026 la 02:14 UTCmonitoring

   Telstra has communicated that network services are now 90% restored across Australia. While we are seeing these strong signs of recovery and connectivity is stabilizing for most Clover merchants, we are continuing to monitor the situation closely to ensure full stability across all devices. If you are still experiencing connectivity issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is 100% complete.

6. 8 iulie 2026 la 05:42 UTCresolved

   Telstra has fully restored their network services, resolving the nationwide cellular outage. The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact support. Thank you again for your patience through this issue.

1. 8 mai 2026 la 19:09 UTCinvestigating

   We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.

2. 8 mai 2026 la 19:23 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 29 aprilie 2026 la 03:33 UTCinvestigating

   We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

2. 29 aprilie 2026 la 04:18 UTCidentified

   We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.

3. 29 aprilie 2026 la 04:38 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. Thank you again for your patience while we worked through this issue.

1. 22 aprilie 2026 la 21:24 UTCidentified

   We are currently experiencing technical issues with our phone systems, which may result in longer wait times for Clover Support. Our engineering teams are working to restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

2. 22 aprilie 2026 la 22:32 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 22 noiembrie 2025 la 16:32 UTCinvestigating

   The issue affecting Clover systems has been resolved. However, please note the following impact on funding: - Affected Batches: Late closeouts from Friday, November 21. - New Deposit Date: Funds will be available on Monday, November 24 (instead of Saturday). - Action Required: None. Please do not worry if you do not see Friday's funds yet; they are in the queue for Monday. If you have questions outside of this specific delay, you may contact Clover Support at 1-877-273-8191.

2. 24 noiembrie 2025 la 21:47 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 21 noiembrie 2025 la 20:10 UTCinvestigating

   Clover is experiencing an issue impacting post-payment activities (including voids, refunds, tips, and adjustments), and some payment transactions may not be successful and need to be re-tried. Lastly, if you are connected to Clover via Cloud Pay display, you are also likely not able to connect to us at this time. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

2. 21 noiembrie 2025 la 21:28 UTCinvestigating

   We continue to investigate the issue and appreciate your patience. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. Our engineering team is actively working to resolve the issue, and we'll provide further updates as soon as possible. We apologize for the inconvenience and appreciate your patience as we restore services

3. 21 noiembrie 2025 la 23:31 UTCinvestigating

   We are continuing to investigate this issue.

4. 21 noiembrie 2025 la 23:56 UTCinvestigating

   We continue to investigate the issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. We'll provide further updates as soon as they are available. We apologize for the inconvenience and appreciate your patience as we restore services

5. 22 noiembrie 2025 la 00:46 UTCinvestigating

   We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, but Cloud Pay display connectivity is still impacted. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

6. 22 noiembrie 2025 la 02:26 UTCidentified

   We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, and Cloud Pay display connectivity has been fully restored. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

7. 22 noiembrie 2025 la 03:12 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 6 noiembrie 2025 la 06:07 UTCinvestigating

   We've identified an issue that may be impacting multiple Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, inclu/ding the Merchant Dashboard, eCommerce, APIs, and third-party applications. We'll send another update in 30 minutes

2. 6 noiembrie 2025 la 06:32 UTCinvestigating

   Clover merchants might be experiencing issues with multiple Clover services, including the Merchant Dashboard, eCommerce, APIs, Clover Web Dashboard, Virtual Terminal, managing Online Orders, Clover GO, and Cloud Pay Display, and third-party applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

3. 6 noiembrie 2025 la 07:16 UTCidentified

   We have identified the issue. We are actively working to remediate this issue and will send another update shortly.

4. 6 noiembrie 2025 la 08:03 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 20 octombrie 2025 la 14:58 UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

2. 20 octombrie 2025 la 16:15 UTCidentified

   Clover merchants might continue to experience issues with Twilio's SMS/texting service. As a result, merchants who have enabled multi-factor authentication may have difficulty accessing their Clover dashboard, receiving texts, and delivering text promotions. We are working with Twilio and will share an update soon. Thank you for your patience.

3. 20 octombrie 2025 la 18:23 UTCidentified

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

4. 20 octombrie 2025 la 21:19 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 20 octombrie 2025 la 10:53 UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

2. 20 octombrie 2025 la 12:00 UTCinvestigating

   We continue investigating this issue and appreciate your patience.

3. 20 octombrie 2025 la 12:29 UTCidentified

   We continue investigating this issue and appreciate your patience.

4. 20 octombrie 2025 la 12:36 UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. We are continuing to investigate this issue.

5. 20 octombrie 2025 la 13:27 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

1. 13 octombrie 2025 la 15:48 UTCinvestigating

   We have detected some intermittent API issues that may be impacting Clover's cloud pay display functionality where merchants have Clover payment devices connected to 3rd party devices. The extent of the impact is under review, but our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

2. 13 octombrie 2025 la 17:12 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 27 septembrie 2025 la 15:13 UTCinvestigating

   Clover merchants may be experiencing intermittent service disruptions. Transactions and orders are not syncing across multiple devices. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

2. 27 septembrie 2025 la 16:56 UTCinvestigating

   Our teams are continuing to actively investigate the service disruption that is preventing transactions and orders from syncing correctly across multiple devices. Restoring full functionality remains our top priority. We will provide another update if new information becomes available. We apologize for any inconvenience this may cause.

3. 27 septembrie 2025 la 19:14 UTCidentified

   The service is currently experiencing a partial recovery from the disruption. Some merchants may now see that transaction and order syncing is beginning to function again. Our teams are actively working toward a full resolution to restore complete service for all users. We apologize for the inconvenience.

4. 27 septembrie 2025 la 20:10 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

1. 24 septembrie 2025 la 04:20 UTCinvestigating

   Clover merchants might be experiencing issues with dashboards. The payment processing is working fine. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

2. 24 septembrie 2025 la 04:46 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue

1. 18 septembrie 2025 la 08:19 UTCinvestigating

   Clover merchants may be experiencing service disruptions. Merchants may be unable to log onto their terminals to complete authorizations. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

2. 18 septembrie 2025 la 09:49 UTCidentified

   The Clover Engineering Team has identified the issue and is actively working to resolve it.

3. 18 septembrie 2025 la 12:04 UTCidentified

   We're currently aware of an issue affecting Clover merchants who are unable to access the Launcher to take payments. Our teams are actively investigating and working to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your patience.

4. 18 septembrie 2025 la 12:40 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.