Istoricul incidentelor Coingate

1. 1 septembrie 2026 la 12:20 UTCinvestigating

   API a căzut.

2. 1 septembrie 2026 la 12:22 UTCresolved

   API recuperat.

Traducere automată din actualizarea oficială a incidentului.

1. 31 august 2026 la 08:04 UTCinvestigating

   Embed a căzut.

2. 31 august 2026 la 08:06 UTCresolved

   Înglobat recuperat.

Traducere automată din actualizarea oficială a incidentului.

1. 27 noiembrie 2023 la 10:53 UTCinvestigating

   Some clients have reported API timeouts. We are investigating these reports.

2. 27 noiembrie 2023 la 14:14 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

3. 28 noiembrie 2023 la 07:22 UTCresolved

   This incident was resolved.

1. 22 noiembrie 2023 la 08:30 UTCinvestigating

   Some clients have reported occasional API timeouts. We are investigating these reports and will provide updates as soon as we have them.

2. 22 noiembrie 2023 la 15:02 UTCmonitoring

   On 2023-11-21 evening we received several notifications about our core system's downgraded performance. Immediate investigation was initiated and shortly the issue causing performance issues was found and later that evening a fix was deployed. The next day on 2023-11-22 we received performance issues notifications again, some clients were still getting request timeouts. After further investigation, we identified that the fix deployed earlier required some modifications to solve performance issues completely.

3. 22 noiembrie 2023 la 15:02 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 23 noiembrie 2023 la 08:14 UTCresolved

   Incident has been resolved and no new complaints were received since the fix was deployed.

1. 24 august 2023 la 15:22 UTCresolved

   Due to our infrastructure failure, we were unable to send API callbacks from 09:28 UTC till 13:27 UTC. Issue was identified and resolved. All stuck callbacks were sent 14:30 UTC. Everything is working as expected now.

1. 29 iunie 2023 la 07:11 UTCresolved

   From 1 AM to 6 AM UTC CoinGate has experienced a major outage of its core infrastructure. During that time most of CoinGate services were not reachable.

1. 1 februarie 2023 la 18:07 UTCinvestigating

   Ethereum network is experiencing a partial outage

2. 1 februarie 2023 la 18:14 UTCinvestigating

   Same issue is experienced with Binance Chain. We are working to identify the issue

3. 1 februarie 2023 la 19:53 UTCresolved

   This incident has been resolved.

1. 6 ianuarie 2023 la 10:12 UTCinvestigating

   The application is experiencing major outage, we are investigating the issue.

2. 6 ianuarie 2023 la 10:19 UTCmonitoring

   We've located the malfunction with the server and the services now are working at optimal levels. We will continue to monitor the situation for the rest of the day.

3. 6 ianuarie 2023 la 12:47 UTCresolved

   The issue has been resolved.

1. 7 decembrie 2022 la 16:17 UTCidentified

   The issue is located and we are currently working on a fix

2. 7 decembrie 2022 la 20:25 UTCmonitoring

   We've fixed the issue and both networks are back to normal. We will continue to monitor the situation for the time being.

3. 8 decembrie 2022 la 08:21 UTCresolved

   The systems are operational and working as expected

1. 17 august 2022 la 13:10 UTCidentified

   The issue has been identified and a fix is being deployed.

2. 17 august 2022 la 13:30 UTCidentified

   The deployment is taking longer than expected. Current ETA to full operation ±10 mins.

3. 17 august 2022 la 13:44 UTCmonitoring

   A fix has been successfully applied, all services are operational and back to full capacity. We will continue monitoring the situation for the time being.

4. 17 august 2022 la 19:50 UTCresolved

   This incident has been resolved.

1. 19 octombrie 2021 la 09:45 UTCinvestigating

   We are investigating reports of degraded performance for Merchant Orders.

2. 19 octombrie 2021 la 11:39 UTCinvestigating

   The issue has been resolved - all services are working at full capacity.

3. 19 octombrie 2021 la 11:39 UTCresolved

   This incident has been resolved.

1. 7 ianuarie 2021 la 18:27 UTCinvestigating

   We are currently investigating this issue.

2. 7 ianuarie 2021 la 18:59 UTCresolved

   This incident has been resolved.

1. 16 noiembrie 2020 la 15:57 UTCinvestigating

   We are currently experiencing issues with one of the hosting providers and our homepage is not accessible as a result. Users also won't be able to sign in to their accounts during this time. All other systems, including API and payments processing, are functioning as expected.

2. 16 noiembrie 2020 la 16:38 UTCmonitoring

   Homepage is now accessible. We will keep monitoring the performance.

3. 16 noiembrie 2020 la 19:56 UTCresolved

   This incident has been resolved.

1. 23 octombrie 2020 la 12:28 UTCidentified

   We're experiencing an issue with Bitcoin payments, thus some clients might experience a degraded performance. All the other currency payments are working as intended. The situation is being solved at this moment.

2. 23 octombrie 2020 la 12:46 UTCidentified

   We are continuing to work on a fix for this issue.

3. 23 octombrie 2020 la 15:56 UTCresolved

   This incident has been resolved.

1. 30 iulie 2020 la 10:14 UTCinvestigating

   When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

2. 30 iulie 2020 la 10:14 UTCidentified

   As you continue to work through the incident, update your customers frequently.

3. 30 iulie 2020 la 10:14 UTCmonitoring

   Let your users know once a fix is in place, and keep communication clear and precise.

4. 30 iulie 2020 la 10:14 UTCresolved

   Empathize with those affected and let them know everything is operating as normal.