Istoricul incidentelor Cradlepoint

1. 21 august 2026 la 20:58 UTCmonitoring

   NetCloud Manager procesează datele pentru Geoview (atât prin NCM UI cât și prin API) care cauzează inexactități în datele raportate. A fost implementată o soluţie şi monitorizăm rezultatele. Nu s-au pierdut date şi ne aşteptăm ca sistemul să fie prins în scurt timp.

2. 22 august 2026 la 04:25 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 24 iulie 2026 la 11:28 UTCinvestigating

   NetCloud Manager este în prezent indisponibil intermitent. Ne confruntăm cu o întrerupere neașteptată a rețelei din cauza unei întreruperi cu unul dintre furnizorii noștri de servicii terțe. Echipa noastră de ingineri cercetează problema.

2. 24 iulie 2026 la 11:59 UTCinvestigating

   Continuăm să investigăm această problemă.

3. 24 iulie 2026 la 12:35 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

4. 24 iulie 2026 la 12:48 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 8 iulie 2026 la 22:49 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Configuration Editors. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 8 iulie 2026 la 23:14 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8 iulie 2026 la 23:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 iulie 2026 la 00:30 UTCresolved

   This incident has been resolved.

1. 16 iunie 2026 la 15:15 UTCinvestigating

   The NetCloud SASE service is currently experiencing a partial outage. This is impacting a limited number of SASE customers and temporarily preventing the provisioning of new networks. Our team is actively monitoring the situation and collaborating with OCI to restore full service.

2. 16 iunie 2026 la 15:37 UTCresolved

   This incident has been resolved.

1. 27 mai 2026 la 19:40 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team have identified the root cause of the issue and are implementing the fix now.

2. 27 mai 2026 la 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 27 mai 2026 la 20:33 UTCresolved

   This incident has been resolved.

1. 26 martie 2026 la 21:06 UTCinvestigating

   NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.

2. 26 martie 2026 la 21:35 UTCinvestigating

   We are continuing to investigate this issue.

3. 26 martie 2026 la 22:04 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 26 martie 2026 la 23:56 UTCidentified

   We are continuing to work on a fix for this issue.

5. 27 martie 2026 la 00:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 27 martie 2026 la 01:00 UTCresolved

   This incident has been resolved.

1. 13 martie 2026 la 22:13 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with management of LAN Solutions devices. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 13 martie 2026 la 22:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 martie 2026 la 22:45 UTCresolved

   This incident has been resolved.

1. 3 martie 2026 la 00:34 UTCinvestigating

   Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.

2. 3 martie 2026 la 00:38 UTCinvestigating

   We are currently investigating this issue.

3. 3 martie 2026 la 18:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 martie 2026 la 16:32 UTCresolved

   Oracle has confirmed that issue has been resolved.

1. 2 martie 2026 la 01:46 UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 2 martie 2026 la 02:30 UTCinvestigating

   We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.

3. 2 martie 2026 la 03:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 martie 2026 la 03:23 UTCresolved

   This incident has been resolved.

1. 13 februarie 2026 la 17:58 UTCinvestigating

   Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.

2. 13 februarie 2026 la 19:37 UTCidentified

   We have identified the issue and are working with our third party provider to resolve as quickly as possible.

3. 17 februarie 2026 la 16:01 UTCidentified

   We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.

4. 18 februarie 2026 la 17:26 UTCresolved

   This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.

1. 25 ianuarie 2026 la 22:08 UTCinvestigating

   We are currently experiencing a partial outage affecting NCX services. This issue may impact NCC client connectivity and new NCX configuration pushes. Our teams are working with the highest priority to resolve the issue and restore full system functionality as quickly as possible. During this period, we kindly request that customers do not restart NCX Service Gateways, as doing so may potentially impact live traffic. We will continue to provide updates as progress is made.

2. 26 ianuarie 2026 la 01:55 UTCidentified

   The NCX configuration push issue has been resolved, and customers can restart NCX Service Gateways if needed. NCC client connectivity has already been restored for some networks, and our teams are actively working to restore service for all remaining affected networks as quickly as possible.

3. 26 ianuarie 2026 la 19:46 UTCinvestigating

   We are continuing to investigate this issue.

4. 26 ianuarie 2026 la 19:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 27 ianuarie 2026 la 04:38 UTCresolved

   This incident has been resolved.

1. 18 noiembrie 2025 la 11:53 UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 18 noiembrie 2025 la 11:59 UTCidentified

   The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.

3. 18 noiembrie 2025 la 14:11 UTCidentified

   We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

4. 18 noiembrie 2025 la 14:50 UTCmonitoring

   Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent. We continue to monitor and wait for further updates from our third party service provider for full resolution.

5. 18 noiembrie 2025 la 16:09 UTCmonitoring

   We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.

6. 18 noiembrie 2025 la 17:12 UTCmonitoring

   The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.

7. 18 noiembrie 2025 la 17:30 UTCresolved

   The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.

1. 2 septembrie 2025 la 20:02 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with our device and group configuration management. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 2 septembrie 2025 la 20:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 septembrie 2025 la 21:40 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2 septembrie 2025 la 22:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 septembrie 2025 la 22:57 UTCresolved

   This incident has been resolved.

1. 21 august 2025 la 18:34 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 21 august 2025 la 19:14 UTCinvestigating

   Our engineering team is continuing to work on addressing the issue

3. 21 august 2025 la 20:16 UTCidentified

   We have a fix for the issue in progress and are preparing to deploy the change.

4. 21 august 2025 la 22:35 UTCidentified

   We have a fix for the issue in progress and are continuing preparations to deploy the change.

5. 22 august 2025 la 00:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 22 august 2025 la 01:02 UTCresolved

   This incident has been resolved.

1. 22 martie 2025 la 01:07 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 22 martie 2025 la 01:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 martie 2025 la 01:58 UTCresolved

   This incident has been resolved.

1. 4 februarie 2025 la 21:37 UTCinvestigating

   NetCloud Manager is currently experiencing issues with subscription and license management. Subscription management through the user interface and through the API is impacted. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 4 februarie 2025 la 22:12 UTCinvestigating

   We are continuing to investigate this issue. We apologize for any inconvenience.

3. 4 februarie 2025 la 23:10 UTCidentified

   We have identified the root cause and we are continuing to work on addressing the issue.

4. 4 februarie 2025 la 23:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 5 februarie 2025 la 00:49 UTCresolved

   This incident has been resolved.

1. 21 ianuarie 2025 la 18:32 UTCinvestigating

   NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.

2. 21 ianuarie 2025 la 18:49 UTCidentified

   The issue has been identified and we are working to address and restore service as soon as possible.

3. 21 ianuarie 2025 la 19:15 UTCidentified

   We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.

4. 21 ianuarie 2025 la 19:53 UTCidentified

   We continue to actively work on a fix for this issue to restore services as soon as possible.

5. 21 ianuarie 2025 la 20:15 UTCmonitoring

   A fix has been applied and we are closely monitoring while the services are recovering.

6. 21 ianuarie 2025 la 20:57 UTCmonitoring

   We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.

7. 21 ianuarie 2025 la 21:35 UTCmonitoring

   We are continuing to closely monitor until all services fully recover.

8. 21 ianuarie 2025 la 22:44 UTCmonitoring

   We are continuing to monitor for any further issues.

9. 22 ianuarie 2025 la 01:39 UTCresolved

   This incident is resolved. We apologize for any inconvenience

1. 7 octombrie 2024 la 22:46 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Device Configuration and Device online state. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 7 octombrie 2024 la 23:51 UTCidentified

   We have identified the issue and are implementing the fix now.

3. 8 octombrie 2024 la 01:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 octombrie 2024 la 03:22 UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. 12 iunie 2024 la 13:19 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect features. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 12 iunie 2024 la 13:55 UTCidentified

   We have identified the issue and are implementing the fix now.

3. 12 iunie 2024 la 14:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12 iunie 2024 la 15:05 UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. 25 aprilie 2024 la 16:42 UTCinvestigating

   We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 26 aprilie 2024 la 03:34 UTCresolved

   This incident is resolved. We apologize for any inconvenience.