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    Istoricul incidentelor Dochub

    5 incidente Dochub înregistrate începând din iulie 2021, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Database connection issues

    A început 22 iunie 2022 la 21:30 UTC · 8m

    Pending
    1. 22 iunie 2022 la 21:30 UTCidentified

      The issue has been identified and services will be operational shortly

    2. 22 iunie 2022 la 21:38 UTCresolved

      This incident has been resolved.

    DNS provider service degradation

    A început 21 iunie 2022 la 06:45 UTC · 0m

    Pending
    1. 21 iunie 2022 la 07:26 UTCresolved

      Cloudflare, our DNS provider had service degradation over several regions including Europe and America which resulted in DocHub being unaccessible for approximately 45 minutes

    PDFs are incorrectly sized

    A început 16 august 2021 la 14:34 UTC · 1h 57m

    Pending
    1. 16 august 2021 la 14:34 UTCinvestigating

      We are currently investigating this issue.

    2. 16 august 2021 la 14:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 august 2021 la 15:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 august 2021 la 17:43 UTCresolved

      This incident has been resolved.

    Unable to import new documents

    A început 9 august 2021 la 16:00 UTC · 50m

    OutageIncident major
    1. 9 august 2021 la 16:00 UTCinvestigating

      We are currently investigating issues with DocHub failing to load new imported documents.

    2. 9 august 2021 la 16:14 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 august 2021 la 16:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 august 2021 la 16:50 UTCresolved

      This incident has been resolved.

    Outage

    A început 23 iulie 2021 la 09:00 UTC · 0m

    OutageIncident major
    1. 23 iulie 2021 la 15:12 UTCresolved

      Some users in the European region were impacted DocHub may have been slow or unavailable. Resolution: users may need to clear browser's cache.