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    Istoricul incidentelor Dropboxsign

    52 incidente Dropboxsign înregistrate începând din noiembrie 2022, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Investigarea uploadurilor fișierelor

    A început 31 august 2026 la 17:34 UTC · 53m

    IssuesIncident minor
    Componente afectate
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 31 august 2026 la 17:34 UTCinvestigating

      Investigăm rapoarte de performanţă degradată cu upload-uri de fişiere şi imagini. Unele upload-uri pot fi mai lente decât se așteaptă sau pot eșua intermitent. Echipa noastră de ingineri investighează activ.

    2. 31 august 2026 la 18:02 UTCmonitoring

      A fost implementat un fix, fișierele ar trebui să fie de încărcare în mod normal și suntem de monitorizare.

    3. 31 august 2026 la 18:18 UTCmonitoring

      Continuăm să monitorizăm orice alte probleme.

    4. 31 august 2026 la 18:28 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    În prezent avem probleme cu integrarea noastră în forţele de vânzare

    A început 21 august 2026 la 16:12 UTC · 6h 43m

    IssuesIncident minor
    Componente afectate
    Salesforce
    1. 21 august 2026 la 16:12 UTCinvestigating

      În prezent avem probleme cu integrarea noastră în forţele de vânzare. În timp ce lucrăm pentru a rezolva problema cât mai repede posibil, recomandăm reconectarea integrării ca un pas de rezolvare a problemelor. Mulţumesc pentru răbdare.

    2. 21 august 2026 la 22:55 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Investigating an issue affecting the "sign in with Dropbox" button

    A început 18 iunie 2026 la 19:07 UTC · 2h 11m

    IssuesIncident minor
    Componente afectate
    Send signature requests
    1. 18 iunie 2026 la 19:07 UTCinvestigating

      We’re investigating an issue affecting the "sign in with Dropbox" button on the Sign website.

    2. 18 iunie 2026 la 20:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 iunie 2026 la 21:18 UTCresolved

      This incident has been resolved.

    Dropbox Sign was not working as expected for some users.

    A început 8 mai 2026 la 00:30 UTC · 0m

    Pending
    1. 8 mai 2026 la 01:29 UTCresolved

      Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026.

    Dropbox Sign is experiencing degraded performance

    A început 21 aprilie 2026 la 12:04 UTC · 26m

    Pending
    1. 21 aprilie 2026 la 12:04 UTCinvestigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 21 aprilie 2026 la 12:12 UTCidentified

      We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour

    3. 21 aprilie 2026 la 12:30 UTCresolved

      This incident has been resolved.

    We’re investigating reports of degraded performance.

    A început 21 aprilie 2026 la 02:17 UTC · 19m

    Pending
    1. 21 aprilie 2026 la 02:17 UTCinvestigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 21 aprilie 2026 la 02:36 UTCresolved

      This incident has been resolved.

    Uploading is not working as expected

    A început 2 martie 2026 la 18:16 UTC · 2h 11m

    Pending
    Componente afectate
    Send signature requests
    1. 2 martie 2026 la 18:16 UTCinvestigating

      We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2 martie 2026 la 18:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 martie 2026 la 20:27 UTCresolved

      This incident has been resolved.

    Dropbox Sign is experiencing file upload issues

    A început 13 februarie 2026 la 08:29 UTC · 1h 33m

    Pending
    1. 13 februarie 2026 la 08:29 UTCidentified

      We are currently experiencing file upload issues. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 13 februarie 2026 la 10:02 UTCresolved

      This incident has been resolved.

    We are currently experiencing delays in sending Sign emails to our users

    A început 14 ianuarie 2026 la 20:05 UTC · 29m

    IssuesIncident minor
    Componente afectate
    Finished document deliverySend signature requests
    1. 14 ianuarie 2026 la 20:05 UTCinvestigating

      We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 14 ianuarie 2026 la 20:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 ianuarie 2026 la 20:34 UTCresolved

      This incident has been resolved.

    Dropbox Sign is experiencing an outage.

    A început 2 ianuarie 2026 la 20:13 UTC · 3h 12m

    OutageIncident major
    Componente afectate
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2 ianuarie 2026 la 20:13 UTCinvestigating

      Update: We're getting closer to a solution. Our engineers are working to fix this problem.

    2. 2 ianuarie 2026 la 21:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 ianuarie 2026 la 23:25 UTCresolved

      We're back! Dropbox Sign should be up and running. Thanks for bearing with us.

    Issues detected with both logging in and sending signature requests

    A început 1 octombrie 2025 la 15:12 UTC · 4h 15m

    IssuesIncident minor
    Componente afectate
    Send signature requests
    1. 1 octombrie 2025 la 15:12 UTCinvestigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 1 octombrie 2025 la 17:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 octombrie 2025 la 19:27 UTCresolved

      This incident has been resolved.

    Issues detected with both logging in and sending signature requests

    A început 1 octombrie 2025 la 13:55 UTC · 1h 0m

    IssuesIncident minor
    Componente afectate
    Send signature requests
    1. 1 octombrie 2025 la 13:55 UTCinvestigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 1 octombrie 2025 la 14:55 UTCresolved

      This incident has been resolved.

    We are currently investigating performance problems with our API endpoints

    A început 4 august 2025 la 11:43 UTC · 4h 29m

    IssuesIncident minor
    Componente afectate
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFinished document deliverySend signature requests
    1. 4 august 2025 la 11:43 UTCinvestigating

      We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.

    2. 4 august 2025 la 13:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 august 2025 la 14:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 august 2025 la 16:13 UTCresolved

      This incident has been resolved.

    Sign features in PDF editor and Dropbox Mobile might not be working for some users.

    A început 4 august 2025 la 04:44 UTC · 36m

    IssuesIncident minor
    Componente afectate
    Document signing through Dropbox Sign and FaxSend signature requests
    1. 4 august 2025 la 04:44 UTCinvestigating

      Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

    2. 4 august 2025 la 05:20 UTCresolved

      This incident has been resolved.

    We're having some trouble with our Sign services

    A început 31 iulie 2025 la 17:42 UTC · 2h 4m

    IssuesIncident minor
    Componente afectate
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignEmbedded signing through Dropbox SignFinished document deliverySend signature requests
    1. 31 iulie 2025 la 17:42 UTCidentified

      We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.

    2. 31 iulie 2025 la 19:07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 31 iulie 2025 la 19:13 UTCmonitoring

      A fix has been implemented and we are monitoring this issue.

    4. 31 iulie 2025 la 19:47 UTCresolved

      This incident has been resolved.

    Sign is not working as expected for some users

    A început 15 iulie 2025 la 10:06 UTC · 1h 38m

    IssuesIncident minor
    Componente afectate
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 15 iulie 2025 la 10:06 UTCinvestigating

      We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 15 iulie 2025 la 11:44 UTCresolved

      This incident has been resolved.

    Sign is not working as expected.

    A început 2 iulie 2025 la 18:47 UTC · 1h 11m

    OutageIncident critic
    Componente afectate
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2 iulie 2025 la 18:47 UTCinvestigating

      We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2 iulie 2025 la 19:58 UTCresolved

      This incident has been resolved.

    Sign may be unavailable for some users.

    A început 14 mai 2025 la 18:35 UTC · 44m

    IssuesIncident minor
    1. 14 mai 2025 la 18:35 UTCinvestigating

      We are currently investigating this issue.

    2. 14 mai 2025 la 18:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 mai 2025 la 19:18 UTCresolved

      This incident has been resolved.

    Sign may be unavailable for some users

    A început 1 mai 2025 la 21:54 UTC · 4h 17m

    IssuesIncident minor
    Componente afectate
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignFinished document deliveryReceive faxesSend signature requests
    1. 1 mai 2025 la 21:54 UTCinvestigating

      Sign may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

    2. 1 mai 2025 la 22:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 mai 2025 la 01:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2 mai 2025 la 02:11 UTCresolved

      This incident has been resolved.

    Sending signature requests is not working as expected.

    A început 9 ianuarie 2025 la 01:45 UTC · 6m

    IssuesIncident minor
    Componente afectate
    Document signing through Dropbox Sign and Fax
    1. 9 ianuarie 2025 la 01:45 UTCinvestigating

      We are currently experiencing delays with sending signature requests, uploading files, finalizing documents. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 9 ianuarie 2025 la 01:51 UTCresolved

      This incident has been resolved.