Istoricul incidentelor Duda

1. 4 septembrie 2026 la 08:00 UTCinvestigating

   În prezent investigăm o problemă care face ca Duda Vibe Chat să nu răspundă. Impact: Vibe Chat nu este disponibil sau nu răspunde. Site-urile live funcționează normal și nu sunt afectate. Vom oferi o altă actualizare de îndată ce vom avea mai multe informații.

2. 4 septembrie 2026 la 09:06 UTCmonitoring

   Vibe Chat a fost restaurat și funcționează în mod normal. Continuăm să monitorizăm serviciul pentru a asigura stabilitatea. Investigația noastră a constatat că problema a fost legată de un incident global NPM, care a afectat capacitatea Vibe Chat Locurile live au rămas operaționale pe parcursul incidentului și nu au fost afectate. Vom continua monitorizarea și va oferi actualizări suplimentare, dacă este necesar.

3. 4 septembrie 2026 la 09:49 UTCresolved

   Problema care afectează Vibe Chat a fost pe deplin rezolvată. Vibe Chat funcţionează normal. Am confirmat că serviciul este stabil şi considerăm acest incident rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 31 august 2026 la 10:13 UTCidentified

   Unele funcții ale Duda Bookings sunt în prezent în criză, care poate afecta utilizatorii . Capacitatea de a utiliza anumite caracteristici de rezervare. Echipa noastră lucrează activ la un fix, și vom oferi actualizări pe măsură ce mai multe informații devin disponibile.

2. 31 august 2026 la 10:25 UTCresolved

   Problema care afectează unele funcționalități ale Duda Bookings a fost rezolvată. Toate serviciile funcţionează normal. Vă mulțumim pentru răbdare în timp ce am lucrat pentru a restabili funcționalitatea completă.

Traducere automată din actualizarea oficială a incidentului.

1. 5 august 2026 la 02:44 UTCinvestigating

   We're investigating an issue where some tabs in the editor controls are not responding as expected. Our team is actively working to identify the root cause and restore normal functionality. We'll provide updates as more information becomes available. Thank you for your patience.

2. 5 august 2026 la 03:24 UTCresolved

   The fix has been deployed, and we are currently monitoring the system to ensure stability and confirm that the issue does not recur. Thank you for your patience while we worked to resolve this incident.

1. 21 iulie 2026 la 07:57 UTCidentified

   Investigăm o problemă care afectează funcţionalităţile Duda Bookings. O soluţie este în curs de desfăşurare şi încercăm să restabilim serviciul complet cât mai repede posibil. Actualizările vor fi postate aici pe măsură ce devin disponibile.

2. 21 iulie 2026 la 09:34 UTCresolved

   Problema care afectează unele funcționalități Duda Bookings a fost rezolvată, și toate serviciile funcționează în mod normal. Ne cerem scuze pentru orice neplăceri şi apreciem răbdarea ta.

Traducere automată din actualizarea oficială a incidentului.

1. 23 iunie 2026 la 17:17 UTCmonitoring

   A fix to the previous incident impacting Duda Bookings has been implemented and we are now monitoring the results.

2. 24 iunie 2026 la 01:01 UTCresolved

   This incident has been resolved.

1. 23 iunie 2026 la 13:47 UTCidentified

   We are currently experiencing degraded performance with Duda Bookings. Some functionalities may be failing or responding more slowly than expected. Our team has identified the issue and is actively working on a fix. We will provide further updates as more information becomes available.

2. 23 iunie 2026 la 16:59 UTCmonitoring

   A fix has been implemented and we are now monitoring the results.

3. 23 iunie 2026 la 17:10 UTCresolved

   This incident has been resolved.

1. 16 iunie 2026 la 19:55 UTCinvestigating

   We have received several reports of issues with the storefront on our third party store integration. We are working with our vendor to resolved this as soon as possible. We will continue to update here with more information.

2. 16 iunie 2026 la 19:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 iunie 2026 la 20:04 UTCmonitoring

   We now believe this issue is resolved, and we are continuing to monitor.

4. 16 iunie 2026 la 20:57 UTCresolved

   This incident has been resolved.

1. 5 iunie 2026 la 10:01 UTCidentified

   We are currently experiencing degraded performance affecting the Editor and Dashboard. Users may notice slower loading times or intermittent issues when using these areas. Our team has identified the issue and is actively working on a resolution. We will provide further updates as soon as more information becomes available or once the issue is resolved. Thank you for your patience.

2. 5 iunie 2026 la 10:45 UTCmonitoring

   We have deployed a fix for the issue causing degraded performance in the Editor and Dashboard. The system is currently under monitoring to ensure stability and confirm full resolution. We will continue to observe system performance and provide further updates if needed.

3. 5 iunie 2026 la 11:29 UTCresolved

   The issue causing degraded performance in the Editor and Dashboard has been resolved. A fix has been deployed and the system has been monitored to confirm stability. All services are now operating normally. Thank you for your patience while we addressed this issue.

1. 22 aprilie 2026 la 15:16 UTCinvestigating

   We’ve detected an issue affecting the editor and are currently investigating the root cause. We’ll share updates as soon as we have more information. Thanks for your patience.

2. 22 aprilie 2026 la 16:05 UTCresolved

   This incident has been resolved.

1. 8 ianuarie 2026 la 17:16 UTCinvestigating

   We are currently investigating reports of errors and slowness in the Duda Editor. We will update here as soon as we have more information.

2. 8 ianuarie 2026 la 18:37 UTCmonitoring

   We have implemented a fix and will continue to monitor for instability and errors.

3. 8 ianuarie 2026 la 20:49 UTCresolved

   This issue has been resolved. If you are experiencing any additional issues, please reach out to support.

1. 30 decembrie 2025 la 18:08 UTCinvestigating

   We are investigating reports of slowness and inaccessibility of the Editor. We will update as soon as we have more information.

2. 30 decembrie 2025 la 18:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 decembrie 2025 la 19:09 UTCmonitoring

   A fix has been implemented and we are continuing to monitor the Editor behavior.

4. 30 decembrie 2025 la 21:12 UTCinvestigating

   We continue to see degraded performance in the editor and are investigating.

5. 30 decembrie 2025 la 21:33 UTCmonitoring

   The Editor is functioning normally and we will continue to monitor.

6. 30 decembrie 2025 la 22:19 UTCresolved

   This incident has been resolved.

1. 26 decembrie 2025 la 19:35 UTCinvestigating

   We have received reports that several Apps in the Duda App Store are currently unable to be installed. We are investigating this issue and will provide an update as soon as one is available.

2. 26 decembrie 2025 la 21:30 UTCresolved

   This issue has been resolved.

1. 18 noiembrie 2025 la 12:46 UTCidentified

   We've identified the service we use for our native Booking is experiencing downtime due to Cloudflare issues

2. 18 noiembrie 2025 la 13:59 UTCidentified

   We've identified that our Native Ecommerce's automatic shipping rate service, Easyship, is also being impacted by Cloudflare's issues

3. 18 noiembrie 2025 la 19:01 UTCresolved

   We have confirmed all issues have now been resolved. If you continue to see any issues, please reach out to Support.

1. 22 octombrie 2025 la 09:06 UTCinvestigating

   Our third-party store provider has identified degraded performance on the Storefront and Store Admin page. Some live stores are also experiencing disruptions as a result, some store pages may not be active. Their team is actively investigating the root cause. We will provide updates as more information becomes available. Native Duda stores are not effected and are operational

2. 22 octombrie 2025 la 14:05 UTCresolved

   Our third-party store provider has resolved the issue causing degraded performance on the Storefront and Store Admin page. All services are now operating normally. We will continue to monitor to ensure full stability.

1. 20 octombrie 2025 la 16:30 UTCinvestigating

   We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

2. 20 octombrie 2025 la 19:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 octombrie 2025 la 19:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 octombrie 2025 la 23:42 UTCresolved

   This incident has been resolved.

1. 20 octombrie 2025 la 07:59 UTCinvestigating

   We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

2. 20 octombrie 2025 la 08:04 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 octombrie 2025 la 08:56 UTCidentified

   AWS has identified an infrastructure issue affecting multiple services. We are monitoring the situation closely as it impacts our platform’s functionality. Impact: Some users may experience issues logging in to the dashboard and using native store features. Next Update: We will share another update as soon as AWS provides more information or the issue is resolved.

4. 20 octombrie 2025 la 09:36 UTCmonitoring

   AWS reports significant signs of recovery, and most requests are now succeeding. Some residual impact may remain as AWS works through a backlog of queued requests. Our services are also showing improvement, and we’ll continue to monitor until full recovery is confirmed.

5. 20 octombrie 2025 la 10:06 UTCresolved

   AWS has reported that the issue has been fully resolved. All our services have returned to normal operation, and monitoring confirms system stability. We’ll continue to keep an eye on performance, but no further impact is expected.

1. 25 iunie 2025 la 19:45 UTCinvestigating

   Issue regarding reports of errors in the editor has been resolved.

2. 25 iunie 2025 la 19:54 UTCresolved

   This incident has been resolved.

1. 10 iunie 2025 la 14:49 UTCidentified

   We are currently experiencing issues with our AI-powered features due to an ongoing incident with the OpenAI API, which powers our AI features. OpenAI has identified the root cause and is actively working on a mitigation. This may result in elevated errors or slower performance when using AI features on our platform. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience.

2. 10 iunie 2025 la 19:43 UTCresolved

   This incident has been resolved.

1. 9 iunie 2025 la 19:17 UTCinvestigating

   We are currently investigating issues with collections and will provide an update as soon as possible.

2. 9 iunie 2025 la 19:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 iunie 2025 la 22:16 UTCresolved

   This incident has been resolved.

1. 8 mai 2025 la 13:08 UTCinvestigating

   Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.

2. 8 mai 2025 la 13:39 UTCidentified

   Our third-party store provider has identified the root cause of the issue affecting the Store Control Panel and some live stores. They are currently implementing a fix. We will continue to monitor the situation and provide updates as the resolution progresses.

3. 8 mai 2025 la 13:57 UTCmonitoring

   A fix has been implemented by our third-party store provider for the issue affecting the Store Control Panel and some live stores. We are currently monitoring the results to ensure stability. Further updates will be provided as needed.

4. 8 mai 2025 la 14:32 UTCresolved

   The issue affecting the Store Control Panel and some live stores has been successfully resolved by our third-party store provider. Systems are now fully operational and stable. We will continue to monitor for any irregularities, but no further impact is expected.