Istoricul incidentelor Dwolla

1. 9 septembrie 2026 la 11:50 UTCidentified

   Ne confruntăm cu întârzieri în procesarea de dimineaţă a tranzacţiilor ACH pe platformă. Acest lucru are un impact asupra actualizărilor stării de livrare și transfer API pentru operațiunile de credit și debitare ACH care se preconizează că vor fi actualizate astăzi. Plăţile instant sunt de asemenea afectate şi eşuează în acest timp. Acesta este rezultatul unei întreruperi a conexiunii cu partenerul nostru bancar. Partenerul a confirmat problema şi lucrează activ la soluţionare. Nu avem un ETA în acest moment. Vă rugăm să rețineți: poate fi afectat exportul CT la ora 9:00 al operațiunilor de debitare și creditare ACH în aceeași zi. Vom confirma într-o actualizare follow-up.

2. 9 septembrie 2026 la 13:12 UTCidentified

   Această problemă este în curs de desfășurare. Continuăm să colaborăm cu partenerul nostru bancar în vederea rezoluției și nu avem un ETA în acest moment. Vă rugăm să reţineţi: Ca rezultat, acest lucru are impact asupra exportului CT de la ora 9:00 al operaţiunilor de debit şi credit ACH de aceeaşi zi. Fereastra de la 9:00 AM CT va fi ratată în aceeași zi, iar aceste tranzacții sunt acum de așteptat să exporte în fișierul CT 1:00 PM. Vom continua să oferim actualizări pe măsură ce devin disponibile mai multe informații.

3. 9 septembrie 2026 la 14:35 UTCidentified

   Plăţile instant s-au recuperat. Am văzut cu succes procesarea plăţilor instant de la aproximativ 9:12 AM CT. Plăţile instant care au eşuat mai devreme în timpul acestei întreruperi nu s-au încheiat şi pot fi recuperate. Întârzierea procesării ACH este în curs de desfășurare. Livrarea prin webhook și actualizările stării transferului API pentru operațiunile de credit și debitare ACH rămân întârziate și continuăm să lucrăm cu partenerul nostru bancar în vederea rezoluției. Vă rugăm să rețineți: 9:00 AM CT fereastra de aceeași zi a fost ratat. Aceste tranzacții sunt acum de așteptat să exporte în fișierul CT 1:00 PM. Vom continua să oferim actualizări pe măsură ce devin disponibile mai multe informații.

4. 9 septembrie 2026 la 15:22 UTCmonitoring

   Fondurile încep să fie clare și sunt livrate pentru ziua de azi. Monitorizăm rezultatele pe măsură ce statutul de transfer ACH continuă să fie actualizat. Plățile instant continuă să proceseze în mod normal.

5. 9 septembrie 2026 la 18:32 UTCresolved

   Acest incident a fost rezolvat. Toate statutul de transfer ACH au fost actualizate și au fost livrate site-uri web conexe. Plățile instant au fost de prelucrare în mod normal de la aproximativ 9:12 AM CT. Vă rugăm să reţineţi: A fost omis exportul CT la ora 9:00 al operaţiunilor de debitare şi creditare ACH în aceeaşi zi. Aceste tranzacţii exportate în fişierul CT 1:00 PM şi se aşteaptă să se stabilească până la ora 5:00 PM CT. Ne cerem scuze pentru orice neplăceri cauzate de această întrerupere.

Traducere automată din actualizarea oficială a incidentului.

1. 1 septembrie 2026 la 21:50 UTCidentified

   Am identificat o problemă care cauzează erori HTTP 504 pe Sandbox API criteriile de evaluare și prevenirea loginuri Sandbox bord. Am identificat problema și sunt implementarea unui fix. Vom furniza actualizări în timp ce facem progrese.

2. 1 septembrie 2026 la 22:14 UTCresolved

   Fix a fost desfășurat și incidentul este rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 13 august 2026 la 14:24 UTCinvestigating

   Ne confruntăm în prezent cu o problemă care afectează plățile instant depuse prin intermediul API noastre. De la aproximativ 7:35 AM CT, aceste plăți au eșuat cu codul de eroare UR01. Colaborăm cu partenerii noștri pentru a identifica și rezolva problema. Transferurile ACH și alte funcționalități API nu sunt afectate. Notă: Aceste transferuri nu au fost finalizate. Vă rugăm să așteptați să resusciteze până când vom confirma serviciul este restabilit. Vă apreciem răbdarea în timp ce lucrăm pentru a restabili plățile instant. Alte actualizări vor fi furnizate de îndată ce acestea sunt disponibile.

2. 13 august 2026 la 14:50 UTCresolved

   This incident has been resolved. Instant Payments are now processing normally. The last UR01 error was observed at 9:33 AM CT. Transfers that failed with UR01 during the disruption did not complete and may be retried. We appreciate your patience.

Traducere automată din actualizarea oficială a incidentului.

1. 22 iulie 2026 la 22:42 UTCresolved

   Am experimentat o problemă care afectează funcționalitatea de conectare de livrare webhook și tabloul de bord în mediul Sandbox între 12:47pm CT și 4:44pm CT. Această problemă este acum rezolvată.

Traducere automată din actualizarea oficială a incidentului.

1. 13 iulie 2026 la 17:03 UTCinvestigating

   În prezent, investigăm rate ridicate de eroare (HTTP 500) care afectează cererile către clienți, surse de finanțare și API plăți în masă. Unele cereri la aceste obiective pot eşua sau pot expira. Echipa noastră de ingineri investighează activ. Vom furniza o actualizare în termen de îndată ce vom avea mai multe informații.

2. 13 iulie 2026 la 17:15 UTCmonitoring

   A fost implementat un fix și ratele de eroare revin la normal în cadrul obiectivelor afectate și al tabloului de bord. Monitorizăm pentru a confirma recuperarea completă.

3. 13 iulie 2026 la 19:20 UTCresolved

   Această problemă este rezolvată.

Traducere automată din actualizarea oficială a incidentului.

1. 11 iunie 2026 la 19:09 UTCinvestigating

   We have identified an issue causing the "Delivery Status" for Operational Notifications within the Dwolla Dashboard to lag or not update correctly. Please note: Outbound emails are successfully delivering to your end-users in real-time. This is strictly an interface reporting delay within the Dashboard "Notifications" tab. Your end-users are receiving their transactional and account alerts normally, and no action is required on your part. We are working to restore real-time status updates to the dashboard view.

2. 11 iunie 2026 la 19:30 UTCmonitoring

   A fix has been implemented to resolve the status sync delay. The "Delivery Status" indicators within the Dwolla Dashboard are beginning to catch up and accurately reflect actual delivery states. We are actively monitoring the dashboard queues until all historical notification statuses are fully backfilled and up to date. As a reminder, actual email delivery to end-users was unaffected during this window.

3. 11 iunie 2026 la 19:45 UTCresolved

   The issue affecting the dashboard display for Operational Notification statuses has been fully resolved. All delivery statuses within the Dwolla Dashboard are now updating in real-time and accurately reflect historical deliveries. Thank you for your patience.

1. 9 iunie 2026 la 21:04 UTCresolved

   We experienced a brief service disruption in our Production environment between 3:14 PM and 3:35 PM CT. The issue was related to intermittent resource contention which impacted the processing of balance-related requests. This resulted in elevated error rates for: - Balance Inquiries: Retrieving account or funding source balances (/funding-sources/{id}/balance). System performance stabilized at 3:35 PM CT and error rates have returned to normal. This incident has been resolved.

1. 2 iunie 2026 la 11:38 UTCidentified

   We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Due to today being a high processing day, we expect this issue to cause impacts with the 9:00 AM CT Same-day ACH debit and credit transactions.  These transactions will likely be delayed to the 1PM CT Same-day ACH window. Our support team is working as quickly as possible to recover from this. We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.

2. 2 iunie 2026 la 13:14 UTCresolved

   This incident has been resolved. All transfers statuses have been updated and webhooks are being delivered. Please note: As a result, this impacts the 9:00 AM CT export of Same-day ACH debit and credit transactions. These transactions will now export at 1:00 PM CT.

1. 14 mai 2026 la 15:08 UTCidentified

   The FED has experienced system issues this morning causing a delay in Same Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners, and will update this status when we have more information about when those transfers will be processed. We apologize for any inconvenience caused by this disruption.

2. 14 mai 2026 la 18:17 UTCresolved

   The Federal Reserve experienced system issues this morning, causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will now clear at 5:00 PM CT. We apologize for any inconvenience caused by this disruption.

1. 28 aprilie 2026 la 16:43 UTCinvestigating

   We are currently investigating reports of intermittent failures and elevated error rates (500 Internal Server Errors) affecting balance checks and balance-sourced transfers within our Production API. Our engineering team is actively working to identify the root cause. We will provide an update as soon as more information is available.

2. 28 aprilie 2026 la 16:55 UTCmonitoring

   We experienced a service disruption in our Production environment between 11:25 AM and 11:36 AM CT. The issue was related to intermittent resource contention which impacted the processing of balance-related requests. This resulted in elevated error rates for: - Balance Inquiries: Retrieving account or funding source balances. - Transfer Requests: Initiating transfers, particularly those involving balance sources. System performance stabilized at 11:36 AM CT and error rates have returned to normal. We are continuing to monitor our systems to ensure sustained stability while we complete our internal review.

3. 28 aprilie 2026 la 19:10 UTCresolved

   This incident has been resolved.

1. 23 aprilie 2026 la 20:25 UTCresolved

   We experienced a temporary outage that impacted the /customers endpoint. Between 2:22:57 PM and 2:32:38 PM CT, the system was returning HTTP 500 errors due to a brief disruption in service. The issue has been resolved, and the system is stable. We apologize for any inconvenience this may have caused.

1. 13 aprilie 2026 la 15:38 UTCresolved

   We experienced a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will now clear at 5:00 PM CT. We apologize for any inconvenience caused by this disruption.

1. 3 aprilie 2026 la 21:21 UTCinvestigating

   We're investigating increased API 500 errors on the customers/{accoundId}/transfers and accounts/{accountId}/transfers endpoints. This affects the API and the Dashboard. We will provide updates as they are available.

2. 3 aprilie 2026 la 21:44 UTCresolved

   A fix has been deployed and the errors have stopped occurring.

1. 26 martie 2026 la 12:51 UTCinvestigating

   We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Our support team is working as quickly as possible to recover from this and avoid downstream impacts with the 9:00 AM CT export of Same-day ACH debit and credit transactions. We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.

2. 26 martie 2026 la 14:34 UTCresolved

   This incident has been resolved. All transfers statuses have been updated and webhooks have been delivered. There was no impact to the 9:00 AM CT export of Same-day ACH debit and credit transactions. All Same-day transfers have exported.

1. 25 martie 2026 la 22:05 UTCidentified

   We have identified an issue impacting sandbox transfer searches via the dashboard and api. The team is working on a fix and will provide updates as they become available. This impacts the sandbox environment only.

2. 25 martie 2026 la 22:38 UTCidentified

   A fix has been identified and is being deployed.

3. 26 martie 2026 la 00:14 UTCresolved

   The fix is deployed and sandbox transfer search in the dashboard and api are functioning normally.

1. 18 martie 2026 la 14:58 UTCresolved

   We experienced a brief disruption with the Sandbox API that impacted funding source creation and retrieval, as well as transfer creation and retrieval for all Sandbox users. The issue occurred between 9:06 AM CT and 9:27 AM CT and has since been resolved.

1. 8 martie 2026 la 18:23 UTCinvestigating

   We are currently investigating an issue with instant payments status updates. The Dwolla platform is currently able to successfully create and process instant payments, but their statuses are not being updated in our system. Clients using instant payments will see these statuses marked as "pending". We are actively investigating and will provide updates as we make progress.

2. 8 martie 2026 la 18:57 UTCmonitoring

   A fix has been applied, and the team is processing the backlog of status updates. We will provide an update when this is completed.

3. 8 martie 2026 la 22:00 UTCresolved

   This incident is resolved. All pending instant payment statuses have been updated.

1. 3 martie 2026 la 13:23 UTCidentified

   We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Our support team is working as quickly as possible to recover from this. This may have an impact on the 9:00 AM CT export of Same-day ACH debit and credit transactions. We will provide an update as we have more information to share. We apologize for any inconvenience caused by this disruption.

2. 3 martie 2026 la 14:07 UTCmonitoring

   The issue is ongoing due to a disruption with Federal Reserve ACH processing. Please note: As a result, this impacts the 9:00 AM CT export of Same-day ACH debit and credit transactions. The 9:00 AM CT Same-day window will be missed, and these transactions will now export in the 1:00 PM CT file. We will continue to provide updates as more information becomes available.

3. 3 martie 2026 la 17:11 UTCmonitoring

   The issues at the Federal Reserve continue to impact the Dwolla platform. The Dwolla team is monitoring this closely and will initiate internal processes to update ACH credit and debit transactions and send webhooks as soon as possible.

4. 3 martie 2026 la 17:57 UTCmonitoring

   The Dwolla team has initiated the process to update ACH credit and debit transactions and send webhooks. Webhooks should begin arriving at client endpoints in the near future.

5. 3 martie 2026 la 21:05 UTCmonitoring

   All affected ACH transfer statuses from this morning have been updated, and related webhooks are being delivered. Same-day ACH debit and credit transactions originally scheduled to settle at 11:00 AM CT are now expected to settle at 5:00 PM CT. The Dwolla team continues to monitor the systems and will provide an update later this afternoon.

6. 3 martie 2026 la 22:30 UTCmonitoring

   The Federal Reserve is continuing to experience delays. This will delay the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update at 5pm today. The Dwolla team is monitoring this closely and will initiate the process as soon as possible.

7. 3 martie 2026 la 23:58 UTCresolved

   ACH transfer statuses that were expected to update at 5pm have all been updated, and related webhooks are being delivered. This incident is resolved.

1. 5 februarie 2026 la 23:19 UTCresolved

   The Fed experienced a delay processing our Same-Day ACH transactions that should have exported today at 3:00 PM CT. This impacts the webhook delivery and API transfer status updates for Same-Day ACH credit and debit transactions that were expected to process at 5:00 PM CT today. As a result, these transfers are now expected be processed tomorrow morning 02/06/2026. We apologize for the inconvenience.

1. 29 ianuarie 2026 la 22:42 UTCidentified

   Dwolla has issued some 1099k forms to end users with the amounts higher than expected. If your business has customers who are receiving a 1099k from Dwolla, they may have received a form 1099k with the wrong amount. The Dwolla team is aware of the issue and is taking steps to correct it. We will provide more information on the steps taken as it becomes available. Note that Dwolla's payment platform and API are not impacted by this issue.

2. 30 ianuarie 2026 la 00:36 UTCidentified

   We have sent an email to all affected end users explaining what happened and informing them that corrected Form 1099-K will be issued, sent to them, and filed with the appropriate tax authorities. We are working through the process to send the corrected 1099-K forms to end users, and we will get those sent and filed by the February 2, 2026 deadline. Note that Dwolla's payment platform and API are not impacted by this issue.

3. 30 ianuarie 2026 la 23:47 UTCidentified

   We have resolved the issue that caused incorrect amounts. We intend to file the updated 1099K forms with the appropriate tax authorities on Monday morning to avoid any operational impact over the weekend. We will provide an update when this is complete.

4. 2 februarie 2026 la 23:54 UTCidentified

   Most of the incorrect 1099K forms that were sent to end users were stopped before they were filed with tax agencies. These 1099K forms have been updated and filed. A small number of 1099K forms were filed with tax agencies and require corrections. The team is working through the corrections process. We will provide an update when this is complete.

5. 4 februarie 2026 la 15:51 UTCresolved

   The team has completed the Form 1099K corrections and filed them with the appropriate tax agencies. This incident is resolved.