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    Istoricul incidentelor Embedly

    38 incidente Embedly înregistrate începând din martie 2015, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    API Latency

    A început 26 mai 2026 la 10:21 UTC · 6h 26m

    IssuesIncident minor
    Componente afectate
    DisplayEmbedExtract
    1. 26 mai 2026 la 13:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 26 mai 2026 la 13:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 mai 2026 la 16:47 UTCresolved

      This incident has been resolved.

    5XX errors on Extract/Oembed calls, latency

    A început 21 mai 2026 la 16:25 UTC · 29m

    IssuesIncident minor
    Componente afectate
    EmbedExtract
    1. 21 mai 2026 la 16:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 21 mai 2026 la 16:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 mai 2026 la 16:54 UTCresolved

      This incident has been resolved.

    Embed.ly no longer supports animated GIFs for free Cards usage.

    A început 27 martie 2026 la 23:14 UTC · În desfășurare

    Pending
    1. 27 martie 2026 la 23:14 UTCmonitoring

      Update to Animated GIF Support in Cards As part of ongoing infrastructure cost management, we are discontinuing support for animated GIFs in the free Cards product. Animated GIFs will now display as static images (first frame). This change does not affect paid plans. Please contact customer support ([email protected]) or visit support.embed.ly if you would like to support these image types moving forward, we can get you set up with a paid subscription plan. We apologize for any inconvenience.

    invalid /1/display and image proxy 401 errors

    A început 26 februarie 2026 la 18:55 UTC · 10m

    Pending
    Componente afectate
    Display
    1. 26 februarie 2026 la 18:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 26 februarie 2026 la 19:05 UTCresolved

      Apologies for the invalid 401 errors. A migration of our API key lookup service was the root cause, and this has been resolved.

    Embedly API Outage, 502 errors

    A început 20 octombrie 2025 la 07:05 UTC · 6h 1m

    OutageIncident critic
    Componente afectate
    DisplayEmbedExtract
    1. 20 octombrie 2025 la 07:05 UTCinvestigating

      We are currently investigating this issue.

    2. 20 octombrie 2025 la 07:44 UTCidentified

      Embedly is currently impacted by the AWS outage impacting the us-east-1 region.

    3. 20 octombrie 2025 la 13:06 UTCresolved

      This incident has been resolved.

    X (FKA Twitter) incident

    A început 20 mai 2024 la 16:38 UTC · 43m

    IssuesIncident minor
    Componente afectate
    Embed
    1. 20 mai 2024 la 16:38 UTCidentified

      We've identified an issue impacting x, formerly known as twitter, embeds. A fix is being deployed shortly, and we'll continue to monitor.

    2. 20 mai 2024 la 17:21 UTCresolved

      This incident has been resolved.

    app.embed.ly maintenance

    A început 19 aprilie 2024 la 01:36 UTC · 2h 20m

    Pending
    Componente afectate
    App Dashboard
    1. 19 aprilie 2024 la 01:36 UTCinvestigating

      We are performing scheduled maintenance on app.embed.ly. Users won't be able to login for the maintenance period.

    2. 19 aprilie 2024 la 03:57 UTCresolved

      This incident has been resolved.

    We are aware of a brief API outage lasting for about 4 minutes 15/11/2023, 1:51PM PST.

    A început 15 noiembrie 2023 la 22:18 UTC · 5h 4m

    Pending
    Componente afectate
    EmbedExtract
    1. 15 noiembrie 2023 la 22:18 UTCmonitoring

      The issue has been resolved, but we are watching closely.

    2. 16 noiembrie 2023 la 03:22 UTCresolved

      This incident has been resolved.

    Intermittent YouTube provider latency

    A început 15 octombrie 2022 la 16:49 UTC · 6h 2m

    IssuesIncident minor
    Componente afectate
    EmbedExtract
    1. 15 octombrie 2022 la 16:49 UTCmonitoring

      Embed.ly is currently monitoring a situation where we can observe higher than usual intermittent latency coming from the YouTube upstreams which may impact Embed/Extract performance.

    2. 15 octombrie 2022 la 22:50 UTCresolved

      This incident has been resolved.

    i-cdn.embed.ly, i.embed.ly image links

    A început 19 august 2022 la 21:59 UTC · 14h 25m

    IssuesIncident minor
    Componente afectate
    Display
    1. 19 august 2022 la 21:59 UTCinvestigating

      We are investigating an issue related to 525 errors upstream from our Display image links.

    2. 19 august 2022 la 23:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 august 2022 la 23:19 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 august 2022 la 12:24 UTCresolved

      This incident has been resolved.

    Images Missing

    A început 12 august 2022 la 16:19 UTC · 1h 49m

    IssuesIncident minor
    Componente afectate
    Extract
    1. 12 august 2022 la 16:19 UTCidentified

      We've identified an issue with image fetching with our Cards or Extract product. We're working behind the scenes to fix this bug as soon as possible.

    2. 12 august 2022 la 16:19 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12 august 2022 la 16:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 august 2022 la 18:08 UTCresolved

      This incident has been resolved.

    High Latency

    A început 11 martie 2021 la 04:29 UTC · 17h 41m

    IssuesIncident minor
    Componente afectate
    EmbedExtract
    1. 11 martie 2021 la 04:29 UTCinvestigating

      We are currently investigating this issue.

    2. 11 martie 2021 la 04:29 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 martie 2021 la 22:09 UTCresolved

      This incident has been resolved.

    API/Cards affected by Cloudflare Outage

    A început 17 iulie 2020 la 21:37 UTC · 2h 36m

    OutageIncident major
    Componente afectate
    DisplayEmbedEmbedly CDNExtract
    1. 17 iulie 2020 la 21:37 UTCidentified

      Cloudflare is experiencing downtime at the moment, affecting our ability to properly route requests to our API/Cards services. We are waiting on an update from Cloudflare (https://www.cloudflarestatus.com/) regarding expected resolution.

    2. 17 iulie 2020 la 22:36 UTCmonitoring

      Cloudflare reported that the root cause has been addressed, and we're seeing recovery in API/Cards service health as well. We will keep monitoring.

    3. 18 iulie 2020 la 00:13 UTCresolved

      This incident has been resolved.

    Twitter Metadata Availability

    A început 6 iulie 2020 la 18:59 UTC · 10d 3h

    Pending
    Componente afectate
    EmbedExtract
    1. 6 iulie 2020 la 18:59 UTCidentified

      We're working on a fix for Twitter metadata which can be missing from Embed and Extract content. This is related to a change in Twitter policy, and we're working quickly to resolve this issue if possible.

    2. 16 iulie 2020 la 22:11 UTCresolved

      This incident has been resolved.

    3. 16 iulie 2020 la 22:11 UTCpostmortem

      Twitter made a policy change to restrict the availability of tweet metadata, like thumbnail images, but most twitter functionality has been restored to the best of our ability.

    5/15/20 - Service Degraded

    A început 15 mai 2020 la 07:40 UTC · 3d 10h

    Pending
    Componente afectate
    EmbedExtract
    1. 15 mai 2020 la 07:40 UTCinvestigating

      We are currently experiencing networking failures in our cloud infrastructure, severely degrading our ability to provide API and Cards services. More updates to follow.

    2. 15 mai 2020 la 12:37 UTCidentified

      We are actively working with AWS to resolve cloud infrastructure issues, which is still preventing us from reliably serving API (extract, embed) and Cards functionality.

    3. 16 mai 2020 la 05:44 UTCidentified

      We're working around the clock to resolve this service outage and will continue investing all of our available resources towards restoring normalcy over the weekend. Thank you for your patience as we work through this incident.

    4. 16 mai 2020 la 18:10 UTCidentified

      We've begun to recover API functionality. You may encounter periods of degraded service performance as we move towards full recovery. Thank you for your continued patience as we work through this incident.

    5. 16 mai 2020 la 20:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 17 mai 2020 la 17:22 UTCmonitoring

      Core Embed/Extract functionality has been restored.

    7. 17 mai 2020 la 19:18 UTCmonitoring

      We are continuing to monitor for any further issues.

    8. 18 mai 2020 la 18:26 UTCresolved

      This incident has been resolved. If you have any further issues please contact us.

    YouTube Embeds

    A început 4 decembrie 2019 la 04:07 UTC · 1d 14h

    Pending
    Componente afectate
    Embed
    1. 4 decembrie 2019 la 04:07 UTCinvestigating

      We are currently investigating an issue with YouTube embed functionality

    2. 5 decembrie 2019 la 18:16 UTCresolved

      We have recovered from an outage affecting YouTube embeds which we determined was caused by upstream rate-limiting from YouTube's servers. We now have a solution in place, but are continuing to monitor for any further issues. Please keep us posted at https://support.embed.ly about any further issues you may experience.

    Cloudflare System Status

    A început 2 iulie 2019 la 14:04 UTC · 3h 9m

    Pending
    1. 2 iulie 2019 la 14:04 UTCinvestigating

      We are currently tracking a Cloudflare incident that may impact our API performance for some customers: https://www.cloudflarestatus.com/incidents/tx4pgxs6zxdr

    2. 2 iulie 2019 la 17:13 UTCresolved

      This incident has been resolved.

    Elevated response times

    A început 6 august 2018 la 14:14 UTC · 0m

    Pending
    Componente afectate
    Display
    1. 6 august 2018 la 14:14 UTCresolved

      A connectivity issue between backend components was causing elevated response times in the Display product for about an hour this morning and has been resolved.

    Display API

    A început 2 octombrie 2017 la 20:10 UTC · 2h 3m

    IssuesIncident minor
    1. 2 octombrie 2017 la 20:10 UTCinvestigating

      We are looking into an issue with 502s for uncached URLs to the Display API.

    2. 2 octombrie 2017 la 22:13 UTCresolved

      Everything is back to normal.

    High latency

    A început 26 ianuarie 2017 la 21:16 UTC · 7h 43m

    IssuesIncident minor
    1. 26 ianuarie 2017 la 21:16 UTCinvestigating

      We are experiencing high latency on the Embed, Extract APIs at this time. We are currently reviewing the issue and hope to back to normal soon.

    2. 26 ianuarie 2017 la 21:30 UTCmonitoring

      We are reviewing a spike in our data service that caused API latency. Response times are returning to normal, but we will continue to monitor.

    3. 27 ianuarie 2017 la 04:59 UTCresolved

      This incident has been resolved.