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    Istoricul incidentelor Endicia

    52 incidente Endicia înregistrate începând din martie 2024, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Modificare importantă: DDU Transporturi în Germania Nu mai mult timp acceptate

    A început 27 octombrie 2026 la 21:58 UTC · În desfășurare

    Pending
    1. 27 octombrie 2026 la 21:58 UTCmonitoring

      Începând cu 23 octombrie 2026, autoritățile vamale germane nu mai acceptă importurile DDU (Elivered Duty Unpaid). Serviciile GlobalPost și GAP DDU nu mai pot fi utilizate pentru transporturile către Germania, iar etichetele create cu aceste servicii vor returna o eroare. GlobalPost Plus și GlobalPost Plus (inclusiv taxele și taxele) rămân disponibile pentru Germania.

    Traducere automată din actualizarea oficială a incidentului.

    Endicia Label Server Technical Issue

    A început 19 iunie 2026 la 15:30 UTC · 3h 30m

    IssuesIncident minor
    Componente afectate
    Endicia API (Endicia Label Server)
    1. 19 iunie 2026 la 15:30 UTCinvestigating

      We are currently aware of an issue impacting Endicia Label Server. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 19 iunie 2026 la 15:32 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 iunie 2026 la 19:01 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    A început 20 aprilie 2026 la 18:47 UTC · 10m

    IssuesIncident minor
    Componente afectate
    Endicia Online (Printing postage using a Web Browser)
    1. 20 aprilie 2026 la 18:47 UTCinvestigating

      Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 20 aprilie 2026 la 18:57 UTCresolved

      Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.

    Middle East Service Disruptions

    A început 5 martie 2026 la 17:11 UTC · 110d 22h

    Pending
    1. 5 martie 2026 la 17:11 UTCmonitoring

      Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so.  Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.

    Password Reset Issues

    A început 11 februarie 2026 la 22:03 UTC · 14m

    IssuesIncident minor
    Componente afectate
    Endicia Online (Printing postage using a Web Browser)
    1. 11 februarie 2026 la 22:03 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 11 februarie 2026 la 22:17 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    A început 7 ianuarie 2026 la 00:51 UTC · 27m

    IssuesIncident minor
    Componente afectate
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 7 ianuarie 2026 la 00:51 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 7 ianuarie 2026 la 01:18 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Customers are currently unable to add new payment methods.

    A început 6 noiembrie 2025 la 17:35 UTC · 37m

    Pending
    1. 6 noiembrie 2025 la 17:35 UTCinvestigating

      We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.

    2. 6 noiembrie 2025 la 18:12 UTCresolved

      This incident has been resolved.

    Endicia/AWS Service Disruption

    A început 20 octombrie 2025 la 17:47 UTC · 7h 34m

    Pending
    Componente afectate
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia API (Endicia Label Server)
    1. 20 octombrie 2025 la 17:47 UTCmonitoring

      Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

    2. 21 octombrie 2025 la 01:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 21 octombrie 2025 la 01:21 UTCresolved

      The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.

    Transaction Print History Delays

    A început 10 octombrie 2025 la 17:32 UTC · 38m

    IssuesIncident minor
    Componente afectate
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 10 octombrie 2025 la 17:32 UTCinvestigating

      Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.

    2. 10 octombrie 2025 la 17:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 octombrie 2025 la 18:11 UTCresolved

      The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Issues Printing Postage

    A început 8 octombrie 2025 la 15:12 UTC · 1d 1h

    IssuesIncident minor
    Componente afectate
    Endicia Online (Printing postage using a Web Browser)
    1. 8 octombrie 2025 la 15:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 8 octombrie 2025 la 19:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 octombrie 2025 la 16:48 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    A început 8 octombrie 2025 la 01:12 UTC · 13h 55m

    Pending
    Componente afectate
    Endicia Online (Printing postage using a Web Browser)
    1. 8 octombrie 2025 la 01:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 8 octombrie 2025 la 14:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 octombrie 2025 la 15:07 UTCresolved

      This incident has been resolved.

    Login Issues

    A început 29 septembrie 2025 la 17:18 UTC · 2h 15m

    IssuesIncident minor
    Componente afectate
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 29 septembrie 2025 la 17:18 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 29 septembrie 2025 la 19:32 UTCresolved

      This incident has been resolved.

    Login Issues

    A început 23 septembrie 2025 la 18:16 UTC · 21h 25m

    IssuesIncident minor
    Componente afectate
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 23 septembrie 2025 la 18:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 24 septembrie 2025 la 00:44 UTCinvestigating

      Endicia Engineers have resolved the login issues with the web and downloadable clients, however, the history page will be temporarily unavailable for a brief period. We are working to quickly restore this functionality and will provide an update when it's available.  We apologize for the inconvenience.

    3. 24 septembrie 2025 la 15:41 UTCresolved

      This incident has been resolved.

    Login Issues

    A început 27 august 2025 la 18:57 UTC · 6h 7m

    IssuesIncident minor
    Componente afectate
    Endicia Online (Printing postage using a Web Browser)
    1. 27 august 2025 la 18:57 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 28 august 2025 la 01:03 UTCresolved

      Endicia Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    UPS Rates

    A început 14 august 2025 la 15:24 UTC · 1h 32m

    Pending
    1. 14 august 2025 la 15:24 UTCmonitoring

      Endicia is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

    2. 14 august 2025 la 16:56 UTCresolved

      This incident has been resolved.

    Login Issues

    A început 12 august 2025 la 15:16 UTC · 1h 14m

    IssuesIncident minor
    Componente afectate
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)
    1. 12 august 2025 la 15:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 12 august 2025 la 16:30 UTCresolved

      This incident has been resolved.

    Login Issues

    A început 29 iulie 2025 la 19:21 UTC · 5m

    IssuesIncident minor
    Componente afectate
    Endicia Online (Printing postage using a Web Browser)
    1. 29 iulie 2025 la 19:21 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 29 iulie 2025 la 19:26 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    A început 7 iulie 2025 la 13:48 UTC · 3h 24m

    IssuesIncident minor
    Componente afectate
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)Endicia API (Endicia Label Server)
    1. 7 iulie 2025 la 13:48 UTCinvestigating

      Endicia is currently experiencing a technical issue that impacts the creation of Scan Forms. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 7 iulie 2025 la 13:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 iulie 2025 la 17:12 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    A început 18 iunie 2025 la 20:08 UTC · 4h 46m

    IssuesIncident minor
    Componente afectate
    Endicia Online (Printing postage using a Web Browser)
    1. 18 iunie 2025 la 20:08 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 19 iunie 2025 la 00:54 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    DHL Express Canada Updates

    A început 9 iunie 2025 la 22:47 UTC · 76d 23h

    Pending
    1. 9 iunie 2025 la 22:47 UTCmonitoring

      Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

    2. 25 august 2025 la 21:50 UTCresolved

      This incident has been resolved.