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    Istoricul incidentelor Envato

    77 incidente Envato înregistrate începând din decembrie 2015, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Pagini media stoc și căutare pană

    A început 3 septembrie 2026 la 06:49 UTC · 27m

    OutageIncident major
    1. 3 septembrie 2026 la 06:49 UTCinvestigating

      Stock media de căutare și paginile detaliu element se confruntă în prezent cu o pană de curent. Inginerii Envato investighează cauza.

    2. 3 septembrie 2026 la 07:16 UTCresolved

      Serviciile sunt operaţionale din nou.

    Traducere automată din actualizarea oficială a incidentului.

    Autor Portfolio Manager Upload Outage

    A început 3 septembrie 2026 la 03:33 UTC · 3h 20m

    OutageIncident critic
    1. 3 septembrie 2026 la 03:33 UTCinvestigating

      Autor Portfolio Manager Upload functionality se confruntă în prezent cu o pană de curent. Echipa de inginerie Envato investighează în prezent.

    2. 3 septembrie 2026 la 03:54 UTCidentified

      Inginerii au atenuat problema, funcţionalitatea de încărcare a fost restaurată pentru noi upload-uri. Echipa continuă să investigheze cauza rădăcină și să înțeleagă impactul asupra upload-urilor încercate în timpul întreruperii.

    3. 3 septembrie 2026 la 06:53 UTCresolved

      Funcţionalitatea de încărcare este restabilită.

    Traducere automată din actualizarea oficială a incidentului.

    Performanță degradată pentru utilizatorii aplicației.envato.com

    A început 14 iulie 2026 la 16:34 UTC · 13m

    IssuesIncident minor
    Componente afectate
    Envato App
    1. 14 iulie 2026 la 16:34 UTCidentified

      Utilizatorii aplicației Envato se confruntă în prezent cu performanțe de la fața locului degradate, cu timpi de răspuns lent. Am identificat o cauză probabilă și punem în aplicare în prezent o soluție.

    2. 14 iulie 2026 la 16:47 UTCresolved

      Acest incident a fost rezolvat acum.

    Traducere automată din actualizarea oficială a incidentului.

    Degraded performance across all services

    A început 6 mai 2026 la 07:30 UTC · 2h 40m

    IssuesIncident minor
    Componente afectate
    Envato App
    1. 6 mai 2026 la 07:30 UTCinvestigating

      We are currently seeing elevated errors and degraded performance for some users. We are investigating and will follow up soon.

    2. 6 mai 2026 la 09:05 UTCinvestigating

      We believe we have found and resolved the underlying issue. All systems appear to be working normally, and we will continue to monitor.

    3. 6 mai 2026 la 09:06 UTCmonitoring

      We believe we have found and resolved the underlying issue. All systems appear to be working normally, and we will continue to monitor.

    4. 6 mai 2026 la 10:10 UTCresolved

      All systems are operational. We apologise for any inconvenience!

    Downloading items is currently down

    A început 5 mai 2026 la 08:31 UTC · 2h 4m

    OutageIncident major
    Componente afectate
    graphicriver.netElementsphotodune.netaudiojungle.netEnvato Appthemeforest.netcodecanyon.netvideohive.net3docean.net
    1. 5 mai 2026 la 08:31 UTCinvestigating

      We are currently investigating this issue.

    2. 5 mai 2026 la 09:12 UTCinvestigating

      We are continuing to investigate this issue.

    3. 5 mai 2026 la 09:32 UTCinvestigating

      Marketplace download links are now working correctly.

    4. 5 mai 2026 la 09:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 5 mai 2026 la 10:35 UTCresolved

      This incident has been resolved.

    Envato app temporarily unavailable

    A început 30 martie 2026 la 00:20 UTC · 33m

    OutageIncident critic
    Componente afectate
    Envato App
    1. 30 martie 2026 la 00:20 UTCinvestigating

      We are currently investigating this issue.

    2. 30 martie 2026 la 00:52 UTCresolved

      This incident has been resolved.

    Unstable subscription management

    A început 25 februarie 2026 la 00:22 UTC · 30m

    IssuesIncident minor
    Componente afectate
    Envato AccountElements
    1. 25 februarie 2026 la 00:22 UTCidentified

      Due to an external provider instability, some subscription management capabilities might not be working for some users.

    2. 25 februarie 2026 la 00:24 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 25 februarie 2026 la 00:53 UTCresolved

      This incident has been resolved.

    Envato app temporarily unavailable

    A început 16 februarie 2026 la 01:25 UTC · 1h 4m

    OutageIncident major
    Componente afectate
    AI LabsEnvato App
    1. 16 februarie 2026 la 02:16 UTCidentified

      We've identified the underlying cause of the issue and are remediating.

    2. 16 februarie 2026 la 02:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 februarie 2026 la 02:29 UTCresolved

      This incident has now been resolved.

    Degraded Photo Experience

    A început 5 februarie 2026 la 04:35 UTC · 20m

    IssuesIncident minor
    Componente afectate
    ElementsEnvato App
    1. 5 februarie 2026 la 04:53 UTCmonitoring

      We detected an issue with photo search, temporarily resulting in a degraded search experience, predominately for subscribers. A fix has been applied and we are continuing to monitor.

    2. 5 februarie 2026 la 04:56 UTCresolved

      This incident has now been resolved, and photo search functionality has been fully restored for all users.

    Scheduled maintenance for portfolio.author.envato.com

    A început 19 ianuarie 2026 la 18:55 UTC · 6h 16m

    Pending
    1. 19 ianuarie 2026 la 18:55 UTCinvestigating

      portfolio.author.envato.com is unavailable during scheduled maintenance. Orange Logic is performing a major version upgrade. The downtime is expected from 6am to 11am AEDT on Tuesday 20th January.

    2. 20 ianuarie 2026 la 01:11 UTCresolved

      The planned maintenance has been completed. portfolio.author.envato.com is available again.

    Envato systems are currently down

    A început 5 decembrie 2025 la 09:22 UTC · 4m

    OutageIncident critic
    Componente afectate
    graphicriver.netEnvato AccountElementsAPIphotodune.netaudiojungle.netthemeforest.netcodecanyon.netvideohive.net3docean.net
    1. 5 decembrie 2025 la 09:22 UTCinvestigating

      We are aware of a issue impacting Envato systems. Elements, Market, and other systems are currently unavailable. Our engineering teams are actively investigating and working to resolve the problem.

    2. 5 decembrie 2025 la 09:24 UTCmonitoring

      Service has been restored across all Envato systems.

    3. 5 decembrie 2025 la 09:26 UTCresolved

      All systems are operational again.

    Cloudflare Issues

    A început 18 noiembrie 2025 la 12:43 UTC · 2h 22m

    OutageIncident major
    Componente afectate
    graphicriver.netEnvato AccountAuthor SignupAI LabsElementsElements ContributorsAPIphotodune.netPortfolio Managementaudiojungle.netInternal Review ToolsMarket FTPthemeforest.netvideohive.netAuthor Platform3docean.net
    1. 18 noiembrie 2025 la 12:43 UTCidentified

      We are seeing ongoing performance issues due to a Cloudflare issue.

    2. 18 noiembrie 2025 la 14:10 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18 noiembrie 2025 la 14:44 UTCmonitoring

      We are seeing some improvement across some services, but others are now being worse impacted.

    4. 18 noiembrie 2025 la 14:45 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 18 noiembrie 2025 la 15:06 UTCresolved

      This incident has been resolved.

    Authentication issue on Marketplace API

    A început 31 octombrie 2025 la 06:57 UTC · 9h 1m

    OutageIncident major
    Componente afectate
    API
    1. 31 octombrie 2025 la 06:57 UTCidentified

      We’ve identified an authentication issue affecting the Marketplace API. The team is investigating.

    2. 31 octombrie 2025 la 07:22 UTCmonitoring

      We’ve confirmed that the issue has been resolved, and monitoring will continue.

    3. 31 octombrie 2025 la 15:58 UTCresolved

      The incident has been resolved, and traffic is normal. We will continue to monitor and reopen the incident if there are further issues

    AWS Outage

    A început 20 octombrie 2025 la 13:00 UTC · 12h 12m

    OutageIncident major
    Componente afectate
    AI Labs
    1. 20 octombrie 2025 la 21:08 UTCmonitoring

      We've been encountering intermittent issues with our cloud provider (AWS) that are degrading performance on our services. All AI generation tools are currently being impacted. Results may be slow to come in or may error out. We are continuing to monitor the issue and look for potential mitigations.

    2. 21 octombrie 2025 la 01:11 UTCresolved

      Traffic to our AI generation tools has returned to normal. We will continue to monitor and reopen the incident if there are more issues.

    Web Uploads not working on Market

    A început 11 octombrie 2025 la 14:32 UTC · 15h 20m

    IssuesIncident minor
    Componente afectate
    graphicriver.netphotodune.netaudiojungle.netthemeforest.netcodecanyon.netvideohive.net3docean.net
    1. 11 octombrie 2025 la 14:32 UTCinvestigating

      Web uploads are not working on Market. User can use Market FTP service to upload files.

    2. 12 octombrie 2025 la 05:52 UTCresolved

      This incident has been resolved.

    Elements is experiencing search issues

    A început 7 octombrie 2025 la 14:18 UTC · 28m

    IssuesIncident minor
    Componente afectate
    Elements
    1. 7 octombrie 2025 la 14:18 UTCinvestigating

      We are currently investigating this issue.

    2. 7 octombrie 2025 la 14:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 octombrie 2025 la 14:46 UTCresolved

      This incident has been resolved.

    Outage for various AI Labs products

    A început 1 octombrie 2025 la 06:37 UTC · 53m

    OutageIncident major
    Componente afectate
    AI Labs
    1. 1 octombrie 2025 la 06:37 UTCinvestigating

      We are having an issue with a third party and are currently investigating the issue. There are identified outages in generating assets for: - VideoGen - GraphicsGen - SoundGen - ImageGen v2

    2. 1 octombrie 2025 la 07:22 UTCidentified

      We've identified the issue and are implementing a fix. We anticipate returning an operational service and will update within the next 30 minutes.

    3. 1 octombrie 2025 la 07:30 UTCresolved

      We've deployed a fix and are seeing operational service returning to all AI Labs products.

    Envato Elements is down

    A început 20 septembrie 2025 la 00:48 UTC · 18m

    OutageIncident critic
    Componente afectate
    Elements
    1. 20 septembrie 2025 la 00:48 UTCinvestigating

      Elements is currently down and we are currently investigating the issue.

    2. 20 septembrie 2025 la 01:01 UTCmonitoring

      A fix for the issue has been implemented and we are monitor in the performance of the site.

    3. 20 septembrie 2025 la 01:01 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 septembrie 2025 la 01:06 UTCresolved

      The incident is now resolved.

    Elements DDOS Incident

    A început 18 septembrie 2025 la 10:16 UTC · 9m

    OutageIncident critic
    Componente afectate
    Elements
    1. 18 septembrie 2025 la 10:16 UTCmonitoring

      A fix has been implemented and we are monitoring the situation.

    2. 18 septembrie 2025 la 10:25 UTCresolved

      The incident has been resolved. We are continuing to monitor the traffic.

    Degraded experience in Elements

    A început 22 august 2025 la 02:04 UTC · 5m

    IssuesIncident minor
    Componente afectate
    Envato AccountElements
    1. 22 august 2025 la 02:04 UTCidentified

      We noticed a degraded experience, we've identified the issue, and a fix is being implemented

    2. 22 august 2025 la 02:09 UTCresolved

      This incident has been resolved.