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    Istoricul incidentelor Fieldd

    21 incidente Fieldd înregistrate începând din martie 2021, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Eroare de validare a norilor

    A început 5 octombrie 2026 la 13:01 UTC · 45m

    Pending
    Componente afectate
    fieldd Online Bookings
    1. 5 octombrie 2026 la 13:01 UTCinvestigating

      O pană cunoscută este experimentată cu Cloudflare, care are impact asupra paginilor de rezervare online.

    2. 5 octombrie 2026 la 13:30 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    3. 5 octombrie 2026 la 13:30 UTCmonitoring

      Continuăm să monitorizăm orice alte probleme.

    4. 5 octombrie 2026 la 13:46 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Cloudflare Connectivity Issue

    A început 12 august 2026 la 11:15 UTC · 1h 14m

    Pending
    Componente afectate
    fieldd Online Bookings
    1. 12 august 2026 la 12:20 UTCidentified

      Overnight, Cloudflare developed a connectivity issue with our online booking servers. Some regions are affected. We are investigating now and will share an update soon.

    2. 12 august 2026 la 12:21 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 12 august 2026 la 12:29 UTCresolved

      This incident has been resolved.

    Partial Outage

    A început 17 martie 2026 la 22:31 UTC · 1h 36m

    OutageIncident major
    Componente afectate
    fieldd API
    1. 17 martie 2026 la 22:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18 martie 2026 la 00:03 UTCidentified

      Thank you for your continued patience whilst we look into this issue.

    3. 18 martie 2026 la 00:07 UTCresolved

      This incident has been resolved.

    Cloudflare & Google Outage

    A început 12 iunie 2025 la 18:49 UTC · 1h 29m

    Pending
    1. 12 iunie 2025 la 18:49 UTCmonitoring

      Cloudflare and Google is experiencing outages https://www.cloudflarestatus.com/

    2. 12 iunie 2025 la 20:17 UTCresolved

      Cloudflare and Google is experiencing outages https://www.cloudflarestatus.com/ They have appeared to have restored services.

    We are currently investigating an unexpected outage

    A început 18 aprilie 2025 la 21:39 UTC · 21m

    Pending
    Componente afectate
    fieldd Online CRMfieldd Online Bookings
    1. 18 aprilie 2025 la 21:39 UTCinvestigating

      We are currently investigating an unexpected outage. Our team is working hard to identify the issue & rectify it as soon as possible.

    2. 18 aprilie 2025 la 22:00 UTCresolved

      This incident has been resolved.

    Server Outage

    A început 13 martie 2025 la 20:40 UTC · 2h 15m

    Pending
    Componente afectate
    Service Appfieldd Online CRMfieldd Online Bookings
    1. 13 martie 2025 la 20:40 UTCinvestigating

      We are currently investigating this issue.

    2. 13 martie 2025 la 20:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 martie 2025 la 20:59 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 13 martie 2025 la 22:55 UTCresolved

      This incident has been resolved.

    CRM Disruption

    A început 16 august 2024 la 14:20 UTC · 4m

    Pending
    Componente afectate
    fieldd Online CRM
    1. 16 august 2024 la 14:20 UTCinvestigating

      We are currently investigating this issue.

    2. 16 august 2024 la 14:24 UTCresolved

      This incident has been resolved.

    Server Outage

    A început 5 mai 2024 la 14:00 UTC · 0m

    Pending
    1. 10 mai 2024 la 15:12 UTCresolved

      Our team has implemented a fix to restore functionality, and everything is operating normally. We apologize for any disruption this may have caused and appreciate your patience.

    Online Scheduling TimeSlots Incident

    A început 3 aprilie 2024 la 23:00 UTC · 0m

    Pending
    1. 4 aprilie 2024 la 15:48 UTCresolved

      This incident has been resolved, some users may have experienced issues with incorrect times being offered online to clients.

    AWS Server Issue

    A început 26 octombrie 2023 la 02:59 UTC · 1h 4m

    Pending
    Componente afectate
    fieldd APIService Appfieldd Online CRMCustomer App-Branded
    1. 26 octombrie 2023 la 02:59 UTCinvestigating

      We are currently investigating this issue to resolve it as soon as possible.

    2. 26 octombrie 2023 la 03:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 octombrie 2023 la 04:03 UTCresolved

      This incident has been resolved.

    Twilio SMS

    A început 25 septembrie 2023 la 02:23 UTC · 11h 0m

    IssuesIncident minor
    Componente afectate
    Twilio SMS
    1. 25 septembrie 2023 la 02:23 UTCidentified

      There is a known incident with Twilio SMS delivery. Customers may experience delivery issues for transactional SMS messages.

    2. 25 septembrie 2023 la 05:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 septembrie 2023 la 13:23 UTCresolved

      This incident has been resolved.

    Temporary outage

    A început 12 iunie 2023 la 22:17 UTC · 2h 41m

    OutageIncident major
    Componente afectate
    Service Appfieldd Online CRMCustomer App-Brandedfieldd Online Invoicesfieldd Online BookingsService App-Branded
    1. 12 iunie 2023 la 22:17 UTCidentified

      We have identified an outage with our server and doing our best to resolve the issue as quickly as possible. We appreciate your patience

    2. 13 iunie 2023 la 00:58 UTCresolved

      This incident has been resolved.

    Amazon Web Server Issue

    A început 5 martie 2023 la 20:39 UTC · 6h 47m

    OutageIncident major
    Componente afectate
    fieldd Online CRMfieldd Online Bookings
    1. 5 martie 2023 la 20:39 UTCinvestigating

      Unfortunately, we have experienced yet another instance of Amazon disrupting fieldd’s system without prior notice. As a result of this continued unreliability, our team is now urgently working on moving our servers away from Amazon to ensure a more stable and dependable service for our valued clients like yourself. We apologize for any inconvenience caused by Amazon’s disruptive behavior.

    2. 5 martie 2023 la 21:05 UTCidentified

      The issue has been identified, and we are actively implementing a fix

    3. 5 martie 2023 la 22:01 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 5 martie 2023 la 22:45 UTCidentified

      The team have opted for a permanent fix rather than a temporary one. This fix will increase long term performance and reliability. We anticipate things will be back to normal in a few hours. Thank you for your continued patience.

    5. 6 martie 2023 la 01:18 UTCidentified

      We are finalizing the fix for this issue. Thank you for your patience.

    6. 6 martie 2023 la 02:51 UTCidentified

      We are within 30 mins of a permanent fix. Unfortunately, we are at the mercy of large third party services such as Amazon and Google. When these companies have internal issues, that trickle down to us, without notice. Fieldd’s product itself is unaffected. The entire team have worked tirelessly on a Sunday to permanently solve this. We thank you for your patience.

    7. 6 martie 2023 la 03:21 UTCmonitoring

      Everything is back to normal. We are monitoring the new fix.

    8. 6 martie 2023 la 03:27 UTCresolved

      This incident has been resolved.

    An unexpected outage

    A început 27 februarie 2023 la 21:11 UTC · 4h 27m

    Pending
    Componente afectate
    fieldd Online CRMfieldd Online Bookings
    1. 27 februarie 2023 la 21:11 UTCidentified

      Our team is actively working on resolving the issue as soon as possible, and we will keep you updated on the progress. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal system operations

    2. 27 februarie 2023 la 23:40 UTCidentified

      We have identified the cause of the error and are working as fast as we can to resolve the matter. Thank you for your continued patience. We understand the impact this has on your business.

    3. 28 februarie 2023 la 00:23 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 28 februarie 2023 la 01:35 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 28 februarie 2023 la 01:38 UTCmonitoring

      Fieldd experienced a disruption due to a server outage with Amazon AWS. Our team worked tirelessly to identify and resolve the issue. We are happy to report that AWS has now resolved the issue, and our system is now operating normally. We apologize for any inconvenience caused and appreciate your patience during this time.

    6. 28 februarie 2023 la 01:38 UTCresolved

      This incident has been resolved.

    Twilio SMS - Australia

    A început 3 septembrie 2022 la 02:46 UTC · 37m

    Pending
    Componente afectate
    Twilio SMS
    1. 3 septembrie 2022 la 02:46 UTCinvestigating

      We are investigating an issue with SMS messages in Australia

    2. 3 septembrie 2022 la 02:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 septembrie 2022 la 03:23 UTCresolved

      This incident for Australian users has been resolved.

    Square Outage

    A început 10 februarie 2022 la 18:29 UTC · 13m

    OutageIncident major
    1. 10 februarie 2022 la 18:29 UTCinvestigating

      Square is currently down, users using Square for payments may temporarily experience issues. Please contact Square for more information.

    2. 10 februarie 2022 la 18:32 UTCmonitoring

      We are monitoring Square for updates

    3. 10 februarie 2022 la 18:32 UTCidentified

      Waiting for Square for more information on the matter

    4. 10 februarie 2022 la 18:42 UTCresolved

      Square seems to be back operational. Please contact Square if issues persist with POS payments.

    Server Update

    A început 30 iunie 2021 la 16:10 UTC · 4h 24m

    Pending
    Componente afectate
    fieldd Online Bookings
    1. 30 iunie 2021 la 16:10 UTCmonitoring

      Degraded performance to some Online Booking Portal Extras for some regions whilst this server is being upgraded. We apologise for any inconvenience & are ensuring minimal disruption. More updates to come shortly.

    2. 30 iunie 2021 la 20:32 UTCmonitoring

      The issue has been resolved and Online Portal is now fully operational. We thank you for your patience.

    3. 30 iunie 2021 la 20:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 30 iunie 2021 la 20:34 UTCresolved

      This incident has been resolved.

    Brief Maintenance Update

    A început 29 iunie 2021 la 23:24 UTC · 5m

    IssuesIncident minor
    Componente afectate
    fieldd APIService Appfieldd Online CRM
    1. 29 iunie 2021 la 23:24 UTCinvestigating

      We are launching a performance update & will be back live in the next few minutes

    2. 29 iunie 2021 la 23:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 iunie 2021 la 23:29 UTCresolved

      This incident has been resolved.

    Stripe Payment Issue

    A început 21 mai 2021 la 18:37 UTC · 5h 33m

    IssuesIncident minor
    Componente afectate
    Stripe APIService Appfieldd Online Bookings
    1. 21 mai 2021 la 18:37 UTCinvestigating

      We are currently investigating an issue that affects companies who use Stripe as their payment gateway. The ability to take payments and store cards is currently under investigation

    2. 21 mai 2021 la 19:35 UTCidentified

      We have found the error and currently resolving the matter. Pre-payments are now fully functional, and the Online Portal is fully operational. Further updates to come shortly

    3. 22 mai 2021 la 00:10 UTCresolved

      Service App Stripe issue has been resolved, please look out for Service App update 3.0.8.

    Booking Iframe Incident

    A început 19 mai 2021 la 05:00 UTC · 0m

    Pending
    1. 19 mai 2021 la 21:46 UTCresolved

      Booking iframe latency issue was displaying a 404 not found to some of our users