Istoricul incidentelor Geckoboard

1. 28 august 2026 la 13:39 UTCinvestigating

   Investigăm o problemă care afectează unii clienți în care tablourile de bord pot apărea goale. Echipa noastră lucrează activ pentru a identifica cauza și de a restabili funcționalitate normală bord. Vom oferi o altă actualizare de îndată ce vom avea mai multe informații.

2. 28 august 2026 la 15:27 UTCidentified

   Am identificat problema care împiedică încărcarea corectă a unor tablouri de bord, iar echipa noastră lucrează la un fix. Vom furniza noi actualizări, deoarece avem mai multe informații.

3. 31 august 2026 la 13:40 UTCmonitoring

   Am lansat o actualizare pentru a rezolva problema, și borduri de bord ar trebui să fie acum de încărcare așa cum era de așteptat. Vom continua să monitorizăm situaţia.

4. 1 septembrie 2026 la 06:35 UTCresolved

   Problema care afectează unele tablouri de bord de la afișarea corectă a fost acum rezolvată. Mulţumesc pentru răbdare. Vă rugăm să ne contactaţi la [email protected] dacă aveţi alte probleme.

Traducere automată din actualizarea oficială a incidentului.

1. 21 august 2026 la 14:09 UTCidentified

   Anumite clienți se confruntă cu probleme cu widget-urile lor Dropbox nu de încărcare din cauza unui incident Dropbox în curs de desfășurare: https://status.dropbox.com/incidente/q9v98cvgfbms. Monitorizăm situația și vom împărtăși o altă actualizare de îndată ce vom avea mai multe informații.

2. 21 august 2026 la 14:32 UTCmonitoring

   Dropbox implementat un fix la 14:26 UTC, și widget-uri vin treptat înapoi on-line. Continuăm să monitorizăm situaţia.

3. 21 august 2026 la 17:18 UTCresolved

   Problema care afectează conturile Dropbox a fost rezolvată, și widget-uri sunt de încărcare în mod normal. Dacă continuaţi să aveţi probleme, vă rugăm să contactaţi echipa noastră la [email protected], şi vă vom ajuta în continuare.

Traducere automată din actualizarea oficială a incidentului.

1. 18 august 2026 la 15:22 UTCidentified

   Suntem conştienţi de o pană de serviciu cu prestatorul nostru de platforme de plată care afectează facturarea recurentă şi administrarea abonamentului API, ceea ce poate împiedica anumiţi utilizatori să facă plăţi sau să-şi schimbe planurile. Vom furniza actualizări suplimentare pe măsură ce informațiile devin disponibile.

2. 18 august 2026 la 17:50 UTCresolved

   Prestatorul nostru de plăţi a rezolvat întreruperea care afectează facturarea şi administrarea abonamentului API. Dacă aveţi probleme cu abonamentul, vă rugăm să contactaţi echipa noastră direct la [email protected] pentru asistenţă suplimentară.

Traducere automată din actualizarea oficială a incidentului.

1. 16 iulie 2026 la 11:32 UTCidentified

   Suntem conștienți de un incident care afectează Monitorul Campaniei (https://status.campaignmonitor.com/incident/692706), care va afecta widget-urile clienților utilizând integrarea. Echipa lor este conștientă de această problemă și lucrează la un fix.

2. 16 iulie 2026 la 12:34 UTCresolved

   Problema Monitorului Campaniei a fost rezolvată de echipa lor.

Traducere automată din actualizarea oficială a incidentului.

1. 16 iulie 2026 la 08:32 UTCidentified

   Suntem conştienţi de o problemă care împiedică unii clienţi să semneze prin intermediul Single Sign-On (SSO). Acest lucru este cauzat de o pană de curent la un furnizor de autentificare terţ, iar echipa lor lucrează activ la un fix. Utilizatorii care se conecteaza cu o adresa de email si parola se pot loga ca de obicei. Toate celelalte părţi ale platformei noastre rămân complet operaţionale. Monitorizăm îndeaproape și vom posta actualizări aici așa cum știm mai multe.

2. 16 iulie 2026 la 10:48 UTCresolved

   Problema care afectează sign-in SSO a fost rezolvată. Furnizorul din amonte a implementat o recuperare sigură și confirmată, iar loginele SSO funcționează din nou în mod normal (https://status.workos.com/) Toate celelalte funcții ale platformei au rămas neafectate pe tot parcursul. Dacă încă mai aveți probleme cu semnarea, vă rugăm să ajungeți la [email protected].

Traducere automată din actualizarea oficială a incidentului.

1. 29 iunie 2026 la 12:34 UTCidentified

   We’re investigating an issue affecting some customers using our legacy dashboards, in which they may fail to load. We’ve identified the root cause and are actively working on a fix. We’ll provide another update as soon as we have more information.

2. 29 iunie 2026 la 13:02 UTCmonitoring

   We've released an update to resolve the issue. All dashboards should be loading seamlessly again. We'll continue monitoring the situation and update you shortly.

3. 29 iunie 2026 la 13:22 UTCresolved

   The issue affecting legacy dashboards has now been resolved. Thank you for your patience while we worked on a fix. If you continue to experience any issues, please contact us at [email protected].

1. 23 iunie 2026 la 16:05 UTCinvestigating

   We are currently investigating an issue preventing some users from adding or editing dashboard widgets. We will provides updates as more information is available.

2. 23 iunie 2026 la 16:23 UTCresolved

   A fix has been implemented for the issue preventing some users from adding or editing dashboard widgets, and widgets can now be added and edited normally. If you continue to experience any unexpected behavior, please reach out to our team at [email protected] for further assistance.

1. 19 iunie 2026 la 16:14 UTCinvestigating

   We are currently investigating issues with Spreadsheets widgets. We'll provide updates as we learn more.

2. 19 iunie 2026 la 16:28 UTCmonitoring

   We've released an update to resolve the issues with the Spreadsheets widgets. We'll continue monitoring the situation and update you shortly

3. 19 iunie 2026 la 16:42 UTCresolved

   Service incident related to Spreadsheets is now resolved. Thank you for your patience. Please contact us at [email protected] if you experience any further issues.

1. 3 iunie 2026 la 13:53 UTCinvestigating

   We are currently investigating an issue with our Shopify integration, and we'll provide updates as we learn more.

2. 3 iunie 2026 la 14:38 UTCidentified

   We are currently investigating whether this is related to an ongoing outage on Shopify's side affecting admins, storefronts, checkouts, and Retail POS. You can follow Shopify's own status updates at https://www.shopifystatus.com. We will update this page as we learn more.

3. 3 iunie 2026 la 15:16 UTCmonitoring

   A fix has been implemented, and we are monitoring.

4. 3 iunie 2026 la 18:40 UTCresolved

   The issue impacting Shopify connections has been resolved. Please reach out to [email protected] if you are experiencing any further issues.

1. 14 mai 2026 la 11:55 UTCinvestigating

   We are currently investigating potential issues with widgets not refreshing. We'll provide updates as we learn more.

2. 14 mai 2026 la 12:39 UTCidentified

   We have identified the root cause for the issue that is currently preventing widgets from refreshing and are currently working on its fix. More info to follow.

3. 14 mai 2026 la 12:52 UTCmonitoring

   We've released an update to resolve the issues with widgets not refreshing. We'll continue monitoring the situation and update you shortly

4. 14 mai 2026 la 12:57 UTCresolved

   Service incident related to widgets not refreshing is now resolved. Please contact us at [email protected] if you experience any further issues.

1. 6 mai 2026 la 07:47 UTCinvestigating

   Due to Klaviyo's outage, the widgets are no longer working. We are currently investigating this issue, and we'll provide updates as we learn more.

2. 6 mai 2026 la 07:56 UTCidentified

   We have identified the root cause and are currently working on a fix.

3. 6 mai 2026 la 08:30 UTCmonitoring

   We've released an update, and everything should be working as expected again. We'll continue monitoring the situation.

4. 6 mai 2026 la 11:06 UTCresolved

   Service incident related to the Klaviyo integration is now resolved. Please contact us at [email protected] if you experience any further issues.

1. 30 aprilie 2026 la 13:43 UTCidentified

   We have identified the root cause of the issue affecting HubSpot, Aircall and Pipedrive refresh times

2. 30 aprilie 2026 la 14:09 UTCresolved

   Service incident affecting HubSpot, Aircall and Pipedrive refresh times is now resolved. Please contact us at [email protected] if you experience any further issues.

1. 14 aprilie 2026 la 09:44 UTCidentified

   We're aware of an issue which may be causing some users to be unable to load the Geckoboard app or post to their Datasets endpoints. We've identified the cause and are working on a fix.

2. 14 aprilie 2026 la 11:24 UTCidentified

   Our engineers have isolated the cause and we're working on ensuring that the issue does not recur. We'll update you once the issue is fully resolved.

3. 14 aprilie 2026 la 14:19 UTCresolved

   We've successfully resolved the underlying issue. Thank you for your patience.

1. 24 martie 2026 la 19:12 UTCinvestigating

   We are experiencing an issue that may prevent connecting with MS Teams, as well as degraded performance with snapshots/notifications posting to MS Teams channels. We are currently investigating and awaiting further information from Microsoft on the scope of the issue. We will provide further details as they are available.

2. 24 martie 2026 la 20:58 UTCresolved

   The issue impacting MS Teams has been resolved. New connections and snapshots are working again as expected. Please reach out to our team at [email protected] if you have any further trouble with your MS Teams connections.

1. 17 martie 2026 la 14:23 UTCinvestigating

   We are currently investigating an issue preventing users from creating new Slack connections. We'll provide updates as we learn more.

2. 17 martie 2026 la 14:34 UTCmonitoring

   We've released an update to resolve the issues with Slack connections and are continuing to monitor the situation. We will provide further updates as they are available.

3. 17 martie 2026 la 14:55 UTCresolved

   The incident involving Slack connections has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.

1. 10 martie 2026 la 16:13 UTCinvestigating

   We are currently investigating an issue causing some dashboard widgets to fail to load over TV connections. We have identified the cause and are currently working to resolve it. We'll provide another update soon.

2. 10 martie 2026 la 16:23 UTCmonitoring

   A fix has been implemented for widgets failing to load on TV screens, and we are monitoring the results. We will provide further updates as they are available.

3. 10 martie 2026 la 16:46 UTCresolved

   The incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.

1. 2 martie 2026 la 10:42 UTCinvestigating

   We’re currently investigating an issue affecting users attempting to create new Aircall integrations. Existing Aircall connections remain unaffected at this time.

2. 2 martie 2026 la 10:57 UTCmonitoring

   The fix is out! All connections, including newly created ones, are functioning as expected. Please get in touch if you still notice any issues.

3. 2 martie 2026 la 11:33 UTCresolved

   The issue affecting the creation of new Aircall integrations has been fully resolved. All services are operating normally. Please contact us at [email protected] if you experience any further issues.

1. 23 februarie 2026 la 09:18 UTCinvestigating

   We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.

2. 23 februarie 2026 la 10:56 UTCidentified

   We have identified that the issue with Airtable connections was caused by an Airtable outage on Friday (Feb 21, 2026). The outage affected the tokens we use to fetch Airtable data, rendering them invalid. To resolve this issue, affected customers need to reconnect their connections from https://app.geckoboard.com/admin/connections. We will also reach out to any affected customers separately via email. For any further questions, please feel free to contact our support team at [email protected].

3. 23 februarie 2026 la 15:34 UTCresolved

   We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections. Thank you for your patience. Please contact us at [email protected] if you experience any further issues or have questions.

1. 23 februarie 2026 la 09:13 UTCinvestigating

   We are currently investigating issues with password resets. We'll provide updates as we learn more.

2. 23 februarie 2026 la 09:29 UTCidentified

   We have identified the root cause of the password reset issue and are currently working on a solution.

3. 23 februarie 2026 la 10:41 UTCresolved

   This issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at [email protected].

1. 13 februarie 2026 la 07:52 UTCinvestigating

   We're noticing issues with Airtable connections again and are working on it. We'll provide updates as we learn more.

2. 13 februarie 2026 la 08:57 UTCmonitoring

   We've released an update to resolve the issues with the Airtable connections. We'll continue monitoring the situation and update you shortly.

3. 13 februarie 2026 la 10:03 UTCresolved

   The issue with Airtable connections has been resolved. If you run into any further issues, please don't hesitate to get in touch.