59 incidente Geckoboard înregistrate începând din ianuarie 2024, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.
Investigăm în prezent erori intermitente în unele widget-uri. Vă vom oferi actualizări pe măsură ce aflăm mai multe.
Ancheta noastră nu a găsit nici o problemă în curs de desfăşurare şi închidem această alertă. Ne cerem scuze pentru orice confuzie şi apreciem răbdarea ta.
Traducere automată din actualizarea oficială a incidentului.
Investigăm o problemă care afectează unii clienți în care tablourile de bord pot apărea goale. Echipa noastră lucrează activ pentru a identifica cauza și de a restabili funcționalitate normală bord. Vom oferi o altă actualizare de îndată ce vom avea mai multe informații.
Am identificat problema care împiedică încărcarea corectă a unor tablouri de bord, iar echipa noastră lucrează la un fix. Vom furniza noi actualizări, deoarece avem mai multe informații.
Am lansat o actualizare pentru a rezolva problema, și borduri de bord ar trebui să fie acum de încărcare așa cum era de așteptat. Vom continua să monitorizăm situaţia.
Problema care afectează unele tablouri de bord de la afișarea corectă a fost acum rezolvată. Mulţumesc pentru răbdare. Vă rugăm să ne contactaţi la [email protected] dacă aveţi alte probleme.
Traducere automată din actualizarea oficială a incidentului.
Anumite clienți se confruntă cu probleme cu widget-urile lor Dropbox nu de încărcare din cauza unui incident Dropbox în curs de desfășurare: https://status.dropbox.com/incidente/q9v98cvgfbms. Monitorizăm situația și vom împărtăși o altă actualizare de îndată ce vom avea mai multe informații.
Dropbox implementat un fix la 14:26 UTC, și widget-uri vin treptat înapoi on-line. Continuăm să monitorizăm situaţia.
Problema care afectează conturile Dropbox a fost rezolvată, și widget-uri sunt de încărcare în mod normal. Dacă continuaţi să aveţi probleme, vă rugăm să contactaţi echipa noastră la [email protected], şi vă vom ajuta în continuare.
Traducere automată din actualizarea oficială a incidentului.
Suntem conştienţi de o pană de serviciu cu prestatorul nostru de platforme de plată care afectează facturarea recurentă şi administrarea abonamentului API, ceea ce poate împiedica anumiţi utilizatori să facă plăţi sau să-şi schimbe planurile. Vom furniza actualizări suplimentare pe măsură ce informațiile devin disponibile.
Prestatorul nostru de plăţi a rezolvat întreruperea care afectează facturarea şi administrarea abonamentului API. Dacă aveţi probleme cu abonamentul, vă rugăm să contactaţi echipa noastră direct la [email protected] pentru asistenţă suplimentară.
Traducere automată din actualizarea oficială a incidentului.
Suntem conștienți de un incident care afectează Monitorul Campaniei (https://status.campaignmonitor.com/incident/692706), care va afecta widget-urile clienților utilizând integrarea. Echipa lor este conștientă de această problemă și lucrează la un fix.
Problema Monitorului Campaniei a fost rezolvată de echipa lor.
Traducere automată din actualizarea oficială a incidentului.
Suntem conştienţi de o problemă care împiedică unii clienţi să semneze prin intermediul Single Sign-On (SSO). Acest lucru este cauzat de o pană de curent la un furnizor de autentificare terţ, iar echipa lor lucrează activ la un fix. Utilizatorii care se conecteaza cu o adresa de email si parola se pot loga ca de obicei. Toate celelalte părţi ale platformei noastre rămân complet operaţionale. Monitorizăm îndeaproape și vom posta actualizări aici așa cum știm mai multe.
Problema care afectează sign-in SSO a fost rezolvată. Furnizorul din amonte a implementat o recuperare sigură și confirmată, iar loginele SSO funcționează din nou în mod normal (https://status.workos.com/) Toate celelalte funcții ale platformei au rămas neafectate pe tot parcursul. Dacă încă mai aveți probleme cu semnarea, vă rugăm să ajungeți la [email protected].
Traducere automată din actualizarea oficială a incidentului.
We’re investigating an issue affecting some customers using our legacy dashboards, in which they may fail to load. We’ve identified the root cause and are actively working on a fix. We’ll provide another update as soon as we have more information.
We've released an update to resolve the issue. All dashboards should be loading seamlessly again. We'll continue monitoring the situation and update you shortly.
The issue affecting legacy dashboards has now been resolved. Thank you for your patience while we worked on a fix. If you continue to experience any issues, please contact us at [email protected].
We are currently investigating an issue preventing some users from adding or editing dashboard widgets. We will provides updates as more information is available.
A fix has been implemented for the issue preventing some users from adding or editing dashboard widgets, and widgets can now be added and edited normally. If you continue to experience any unexpected behavior, please reach out to our team at [email protected] for further assistance.
We are currently investigating issues with Spreadsheets widgets. We'll provide updates as we learn more.
We've released an update to resolve the issues with the Spreadsheets widgets. We'll continue monitoring the situation and update you shortly
Service incident related to Spreadsheets is now resolved. Thank you for your patience. Please contact us at [email protected] if you experience any further issues.
We are currently investigating an issue with our Shopify integration, and we'll provide updates as we learn more.
We are currently investigating whether this is related to an ongoing outage on Shopify's side affecting admins, storefronts, checkouts, and Retail POS. You can follow Shopify's own status updates at https://www.shopifystatus.com. We will update this page as we learn more.
A fix has been implemented, and we are monitoring.
The issue impacting Shopify connections has been resolved. Please reach out to [email protected] if you are experiencing any further issues.
We are currently investigating potential issues with widgets not refreshing. We'll provide updates as we learn more.
We have identified the root cause for the issue that is currently preventing widgets from refreshing and are currently working on its fix. More info to follow.
We've released an update to resolve the issues with widgets not refreshing. We'll continue monitoring the situation and update you shortly
Service incident related to widgets not refreshing is now resolved. Please contact us at [email protected] if you experience any further issues.
Due to Klaviyo's outage, the widgets are no longer working. We are currently investigating this issue, and we'll provide updates as we learn more.
We have identified the root cause and are currently working on a fix.
We've released an update, and everything should be working as expected again. We'll continue monitoring the situation.
Service incident related to the Klaviyo integration is now resolved. Please contact us at [email protected] if you experience any further issues.
We have identified the root cause of the issue affecting HubSpot, Aircall and Pipedrive refresh times
Service incident affecting HubSpot, Aircall and Pipedrive refresh times is now resolved. Please contact us at [email protected] if you experience any further issues.
We're aware of an issue which may be causing some users to be unable to load the Geckoboard app or post to their Datasets endpoints. We've identified the cause and are working on a fix.
Our engineers have isolated the cause and we're working on ensuring that the issue does not recur. We'll update you once the issue is fully resolved.
We've successfully resolved the underlying issue. Thank you for your patience.
We are experiencing an issue that may prevent connecting with MS Teams, as well as degraded performance with snapshots/notifications posting to MS Teams channels. We are currently investigating and awaiting further information from Microsoft on the scope of the issue. We will provide further details as they are available.
The issue impacting MS Teams has been resolved. New connections and snapshots are working again as expected. Please reach out to our team at [email protected] if you have any further trouble with your MS Teams connections.
We are currently investigating an issue preventing users from creating new Slack connections. We'll provide updates as we learn more.
We've released an update to resolve the issues with Slack connections and are continuing to monitor the situation. We will provide further updates as they are available.
The incident involving Slack connections has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
We are currently investigating an issue causing some dashboard widgets to fail to load over TV connections. We have identified the cause and are currently working to resolve it. We'll provide another update soon.
A fix has been implemented for widgets failing to load on TV screens, and we are monitoring the results. We will provide further updates as they are available.
The incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
We’re currently investigating an issue affecting users attempting to create new Aircall integrations. Existing Aircall connections remain unaffected at this time.
The fix is out! All connections, including newly created ones, are functioning as expected. Please get in touch if you still notice any issues.
The issue affecting the creation of new Aircall integrations has been fully resolved. All services are operating normally. Please contact us at [email protected] if you experience any further issues.
We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.
We have identified that the issue with Airtable connections was caused by an Airtable outage on Friday (Feb 21, 2026). The outage affected the tokens we use to fetch Airtable data, rendering them invalid. To resolve this issue, affected customers need to reconnect their connections from https://app.geckoboard.com/admin/connections. We will also reach out to any affected customers separately via email. For any further questions, please feel free to contact our support team at [email protected].
We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections. Thank you for your patience. Please contact us at [email protected] if you experience any further issues or have questions.
We are currently investigating issues with password resets. We'll provide updates as we learn more.
We have identified the root cause of the password reset issue and are currently working on a solution.
This issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at [email protected].
