Istoricul incidentelor Goodtime

1. 30 iulie 2026 la 12:44 UTCinvestigating

   În prezent investigăm această problemă.

2. 30 iulie 2026 la 14:14 UTCmonitoring

   Agentii de la Goodtime s-au confruntat cu o sarcina mai mare decat de obicei si serviciile Cori / agentic sunt inca in scadere. Echipa lucrează la această problemă. Sunt disponibile servicii regulate de planificare.

3. 30 iulie 2026 la 16:18 UTCmonitoring

   Problema a fost identificată, iar echipa implementează o soluţie.

4. 30 iulie 2026 la 16:19 UTCidentified

   Problema a fost identificată și se pune în aplicare o soluție.

5. 30 iulie 2026 la 16:58 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

6. 30 iulie 2026 la 16:59 UTCmonitoring

   Continuăm să monitorizăm orice alte probleme.

7. 30 iulie 2026 la 17:05 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 17 aprilie 2026 la 16:59 UTCinvestigating

   Lever is currently experiencing a partial outage. As a result, GoodTime customers using the Lever integration may experience sync failures and missing candidate or job data. Details on the issue are available on Lever's status page: https://status.lever.co/ Our team is actively monitoring the situation and coordinating with Lever. We will provide updates here as new information becomes available. We apologize for the inconvenience.

2. 17 aprilie 2026 la 23:12 UTCresolved

   The issue has been resolved by Lever / Cloudflare.

1. 4 noiembrie 2025 la 14:12 UTCinvestigating

   Some users have reported that new candidates are not appearing when using the search bar. We are actively investigating this issue.

2. 4 noiembrie 2025 la 14:23 UTCidentified

   Search results are now up to date but with reduced information showing in the search panel. We will continue to work on resolving this issue.

3. 5 noiembrie 2025 la 13:14 UTCresolved

   This incident has been resolved.

1. 24 octombrie 2025 la 14:44 UTCinvestigating

   Goodtime users may experience degraded performance while using Goodtime Hire. The team is looking the cause.

2. 24 octombrie 2025 la 15:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 octombrie 2025 la 15:14 UTCmonitoring

   The issue has been identified and mitigated. Response times should return to normal for all customers

4. 24 octombrie 2025 la 15:53 UTCresolved

   This incident has been resolved.

1. 20 octombrie 2025 la 08:52 UTCinvestigating

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

2. 20 octombrie 2025 la 08:53 UTCidentified

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

3. 20 octombrie 2025 la 09:50 UTCmonitoring

   AWS has reported significant signs of recovery. The scheduling workflow might still be affected for some customers but overall we are seing services working again.

4. 20 octombrie 2025 la 14:53 UTCmonitoring

   Goodtime scheduling might still be affected as AWS still reports some issues with services in their us-east-1 region. We will continue to monitor the situation

5. 20 octombrie 2025 la 19:12 UTCmonitoring

   We are still seeing intermittent outages from AWS that are affecting the use of Goodtime.

6. 20 octombrie 2025 la 21:51 UTCmonitoring

   AWS is anticipating full recovery of the backlog over the next two hours. However Goodtime is still experiencing intermittent outages and slow response times. The Goodtime team will continue to monitor the situation

7. 20 octombrie 2025 la 23:47 UTCresolved

   The incident has been resolved. We will continue monitoring all services.

1. 9 octombrie 2025 la 16:25 UTCinvestigating

   Some customers have reported issues with the candidate search. We are investigating this issue.

2. 9 octombrie 2025 la 16:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 octombrie 2025 la 16:36 UTCresolved

   This incident has been resolved.

1. 16 aprilie 2025 la 19:25 UTCidentified

   Due to a Zoom outage, we are seeing elevated numbers of issues when attempting to utilize Zoom.

2. 16 aprilie 2025 la 21:01 UTCresolved

   We are no longer seeing errors when accessing Zoom. If you continue experiencing Zoom issues, please refer to this page: https://status.zoom.us/

1. 26 martie 2025 la 20:14 UTCidentified

   We are receiving an elevated rate of Greenhouse API errors for a subset of Greenhouse customers. We are reaching out to the Greenhouse team to report the issue

2. 26 martie 2025 la 23:25 UTCresolved

   Greenhouse has resolved the Performance Degradation incident on their platform. For more details, please visit their status page https://status.greenhouse.io/incidents/xq17ymcypyb1

1. 14 martie 2025 la 16:43 UTCinvestigating

   Goodtime is experiencing sync issues with Google Calendar events. We are currently investigating the issue

2. 14 martie 2025 la 19:23 UTCmonitoring

   The issue has been resolved. WE are monitoring the situation

3. 14 martie 2025 la 21:05 UTCresolved

   This incident has been resolved.

1. 18 februarie 2025 la 15:31 UTCidentified

   Some customers may experience intermittent issues with the Lever integration. More information on the outage can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

2. 18 februarie 2025 la 19:03 UTCmonitoring

   Lever has indicated that service should be returning to normal. We will continue to monitor. More information on the issue can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

3. 18 februarie 2025 la 19:45 UTCresolved

   This incident has been resolved.

1. 14 februarie 2025 la 17:01 UTCinvestigating

   Some customers are experiencing sync issues with the Greenhouse sync. Our engineering team is investigating

2. 14 februarie 2025 la 20:19 UTCinvestigating

   Greenhouse is investigating the issue and will get back to us shortly.

3. 14 februarie 2025 la 22:29 UTCinvestigating

   We are continuing to investigate this issue.

4. 17 februarie 2025 la 20:22 UTCresolved

   This incident has been resolved.

1. 13 februarie 2025 la 14:51 UTCidentified

   We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

2. 13 februarie 2025 la 16:29 UTCidentified

   Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

3. 13 februarie 2025 la 17:13 UTCmonitoring

   We are seeing emails return to normal.

4. 13 februarie 2025 la 18:06 UTCmonitoring

   We are continuing to monitor email send rates

5. 13 februarie 2025 la 18:44 UTCresolved

   This incident has been resolved.

1. 25 noiembrie 2024 la 18:29 UTCmonitoring

   This issue may impact scheduling for customer using O365. We will continue to monitor this situation.

2. 25 noiembrie 2024 la 18:30 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 26 noiembrie 2024 la 16:09 UTCresolved

   This incident has been resolved.

1. 13 noiembrie 2024 la 14:30 UTCinvestigating

   Some users have reported issues with the availability window on Schedule Now and Request Availability. We are investigating.

2. 13 noiembrie 2024 la 14:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 13 noiembrie 2024 la 14:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13 noiembrie 2024 la 14:47 UTCresolved

   This incident has been resolved.

1. 4 noiembrie 2024 la 18:05 UTCmonitoring

   Greenhouse has been identified and remediated the issue. All systems have been stable since 12:50PM EST. See more at: https://status.greenhouse.io/

2. 5 noiembrie 2024 la 03:42 UTCresolved

   This incident has been resolved.

1. 30 octombrie 2024 la 15:31 UTCmonitoring

   Some customers have reported issues with information syncs for Workday. This issue has been identified and we are monitoring as information syncs catch up.

2. 30 octombrie 2024 la 20:23 UTCresolved

   This incident has been resolved.

1. 17 septembrie 2024 la 17:38 UTCresolved

   We identified an elevated level of API errors and immediately resolved the issue.

1. 20 august 2024 la 17:28 UTCinvestigating

   Greenhouse updated their UI - As a result, the buttons "Open in Goodtime" and "Message in Goodtime" are only visible when the user scrolls down in the Candidate Profile UI. To avoid the issues, we are asking all our Greenhouse customers to switch to the legacy profile in the Greenhouse Settings page. A link for the Settings page is provided in the upper right corner of the Candidate Profile UI

2. 20 august 2024 la 17:29 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 august 2024 la 17:29 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 22 august 2024 la 20:24 UTCresolved

   Goodtime has released a new version of the Goodtime Greenhouse extension to address the issue. Please update your current version.

1. 19 iulie 2024 la 16:07 UTCmonitoring

   Goodtime is aware of the Global IT Outage. We are closely monitoring the situation and will keep you updated

2. 22 iulie 2024 la 14:33 UTCresolved

   This incident has been resolved.

1. 18 iulie 2024 la 21:53 UTCidentified

   A recent change in Lever API had an unintended impact to our feedback form integration. The Lever engineering team is currently addressing the issue with the highest priority.

2. 19 iulie 2024 la 17:20 UTCmonitoring

   Lever has implemented a fix and we are monitoring the integration.

3. 22 iulie 2024 la 14:48 UTCresolved

   This incident has been resolved.