Istoricul incidentelor Greenhouse

1. 5 august 2026 la 02:18 UTCinvestigating

   We are currently experiencing a partial disruption affecting searching for a user, processing candidate unhire actions, sending emails and availability requests, submitting referrals, generating offer letters, submitting scorecards, adding candidate notes, and editing interview plans in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 5 august 2026 la 02:40 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 august 2026 la 03:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 august 2026 la 13:29 UTCresolved

   This incident has been resolved.

Traducere automată din actualizarea oficială a incidentului.

1. 22 iulie 2026 la 18:58 UTCinvestigating

   În prezent avem o problemă cu integrarea echipelor Microsoft care afectează programarea interviurilor pe calendare comune. Echipa noastră de ingineri investighează în mod activ cauza principală. Vom continua să oferim actualizări pe măsură ce devin disponibile mai multe informații.

2. 7 august 2026 la 14:30 UTCidentified

   Se pare că problema este legată de graficul API. Echipa noastră de inginerie este în contact cu Microsoft Support pentru a-i ajuta să diagnosticheze problema.

Traducere automată din actualizarea oficială a incidentului.

1. 10 iulie 2026 la 20:29 UTCinvestigating

   We are currently experiencing a partial disruption affecting Take Home Tests in Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 10 iulie 2026 la 21:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 iulie 2026 la 21:25 UTCresolved

   This incident has been resolved.

1. 6 iulie 2026 la 22:13 UTCinvestigating

   We are currently investigating this issue.

2. 6 iulie 2026 la 22:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 iulie 2026 la 22:28 UTCresolved

   The token refresh server has been repaired.

1. 2 iulie 2026 la 17:00 UTCinvestigating

   We are currently experiencing a partial disruption affecting Sterling background checks. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 6 iulie 2026 la 20:35 UTCresolved

   We appreciate your patients. Sterling background checks are now fully functional.

1. 29 iunie 2026 la 17:16 UTCinvestigating

   We are currently investigating this issue.

2. 29 iunie 2026 la 17:28 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 iunie 2026 la 20:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 29 iunie 2026 la 20:44 UTCresolved

   This incident has been resolved.

1. 26 iunie 2026 la 13:24 UTCinvestigating

   We are currently investigating this issue.

2. 26 iunie 2026 la 13:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 iunie 2026 la 14:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 iunie 2026 la 15:25 UTCresolved

   This incident has been resolved.

1. 19 iunie 2026 la 17:24 UTCinvestigating

   We are currently investigating an issue where emails may not be sent for customers using custom SMTP routes with Microsoft 365.

2. 19 iunie 2026 la 18:39 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 iunie 2026 la 21:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 19 iunie 2026 la 22:23 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 19 iunie 2026 la 22:24 UTCresolved

   This incident has been resolved.

1. 18 iunie 2026 la 12:35 UTCinvestigating

   We are currently experiencing a delay for Silo 1 in BIC data delivery.

2. 18 iunie 2026 la 13:02 UTCresolved

   This incident has been resolved.

1. 17 iunie 2026 la 12:55 UTCinvestigating

   We are currently experiencing a delay across all silos in BIC data delivery.

2. 17 iunie 2026 la 14:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 iunie 2026 la 07:57 UTCidentified

   We are continuing to work on a fix for this issue.

4. 18 iunie 2026 la 07:57 UTCresolved

   This incident has been resolved.

1. 11 iunie 2026 la 19:47 UTCmonitoring

   We are currently investigating an issue affecting offer workflows that rely on DocuSign. This appears to be related to an outage reported by DocuSign. Customers may experience delays or errors when completing DocuSign-backed offer signing workflows. We are monitoring the vendor incident and will share updates as we learn more.

2. 12 iunie 2026 la 00:40 UTCresolved

   DocuSign has marked the incident as resolved. If you experienced issues with DocuSign-related workflows earlier, please retry the affected action.

1. 5 iunie 2026 la 21:57 UTCmonitoring

   ADP added some additional validation logic around the State Tax / State Unemployment Insurance (SUI) Tax Code field for New Hire Exports from Greenhouse Onboarding. Exports without this field may be rejected by ADP. They are working on reverting the change.

2. 5 iunie 2026 la 22:00 UTCresolved

   ADP has reverted their change. All exports should now work as normal.

1. 28 mai 2026 la 16:23 UTCinvestigating

   Some customers are experiencing errors while trying to send offers for signature. Adobe is currently experiencing an issue and they are investigating. We will continue to monitor the situation from our side.

2. 28 mai 2026 la 18:29 UTCresolved

   This incident has been resolved.

1. 27 mai 2026 la 15:08 UTCinvestigating

   Harvest API documentation site is currently experiencing an outage. Our documentation vendor is currently working to fix the issue.

2. 27 mai 2026 la 21:16 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 mai 2026 la 11:34 UTCresolved

   Their outage has been resolved

1. 22 mai 2026 la 15:49 UTCinvestigating

   We are currently experiencing an outage affecting Greenhouse Recruiting on silos 7, 8, and 9. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

2. 22 mai 2026 la 16:25 UTCresolved

   An issue was identified in testing a new ingress configuration to route traffic into Greenhouse. We have restored the previous configuration and the issue appears to have been resolved.

3. 27 mai 2026 la 14:39 UTCpostmortem

   **What happened:** During a planned migration process, we hit a scaling limit on a core infrastructure component which impacted certain customer traffic. **Impact:** A portion of customer traffic was dropped causing a full outage for customers on Silos 7, 8, and 9. **Fix:** The migration was rolled back in all customer environments. **Prevention:** The migration has not been reapplied and is on hold, pending further investigation by the team to establish a safe migration path.

1. 20 mai 2026 la 15:05 UTCinvestigating

   Some customers are experiencing timeouts and errors when making requests to Harvest v3 on Silo 1. We are currently investigating this issue.

2. 20 mai 2026 la 15:41 UTCresolved

   This incident has been resolved.

1. 19 mai 2026 la 19:18 UTCinvestigating

   We are currently experiencing a partial disruption affecting Calendly interviews within Greenhouse Recruiting where the "Reschedule" and "Cancel" buttons are not appearing. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 19 mai 2026 la 21:22 UTCinvestigating

   Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix.

3. 19 mai 2026 la 21:23 UTCidentified

   Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix.

4. 19 mai 2026 la 22:43 UTCmonitoring

   A fix was released and we are confirming that customer-reported issues have been resolved.

5. 19 mai 2026 la 22:57 UTCresolved

   This incident has been resolved.

1. 15 mai 2026 la 19:08 UTCresolved

   This morning, some third-party vendors received task reminder emails for tasks they had already been notified about. This was a one-time occurrence — we expect no additional emails to be sent as a result of this issue.

1. 11 mai 2026 la 19:03 UTCidentified

   We are currently experiencing a partial disruption affecting job creation with approval custom fields in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 11 mai 2026 la 21:20 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 mai 2026 la 21:26 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 mai 2026 la 21:42 UTCresolved

   This incident has been resolved.

1. 11 mai 2026 la 19:01 UTCinvestigating

   We are currently experiencing a partial disruption affecting offer creation. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

2. 11 mai 2026 la 19:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 11 mai 2026 la 20:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11 mai 2026 la 20:50 UTCresolved

   This incident has been resolved.