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    Istoricul incidentelor Gusto

    52 incidente Gusto înregistrate începând din februarie 2023, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Gusto is down

    A început 25 iunie 2026 la 22:06 UTC · 21m

    OutageIncident major
    Componente afectate
    Gusto MobilePayroll, Benefits, HRGusto.com website
    1. 25 iunie 2026 la 22:06 UTCinvestigating

      We’re investigating now. We’ll keep this page updated as we fix the problem.

    2. 25 iunie 2026 la 22:27 UTCresolved

      This incident has been resolved.

    Some Customers may be unable to run payroll at this time

    A început 23 iunie 2026 la 18:20 UTC · 56m

    OutageIncident critic
    Componente afectate
    Payroll, Benefits, HR
    1. 23 iunie 2026 la 18:20 UTCinvestigating

      Some customers may be unable to run payroll at this time.

    2. 23 iunie 2026 la 19:16 UTCresolved

      This incident has been resolved.

    All administrators are unable to run payroll

    A început 25 martie 2026 la 23:45 UTC · 2h 6m

    OutageIncident critic
    Componente afectate
    Gusto MobilePayroll, Benefits, HRAPI
    1. 25 martie 2026 la 23:45 UTCinvestigating

      Some administrators are unable to run payroll

    2. 26 martie 2026 la 01:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 martie 2026 la 01:51 UTCresolved

      This incident has been resolved.

    We are aware that customers may be experiencing issues when accessing Gusto.

    A început 16 decembrie 2025 la 18:16 UTC · 2h 40m

    OutageIncident critic
    Componente afectate
    Gusto MobilePayroll, Benefits, HRGusto.com websiteAPI
    1. 16 decembrie 2025 la 18:16 UTCinvestigating

      We are currently investigating this issue.

    2. 16 decembrie 2025 la 18:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 decembrie 2025 la 20:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.

    4. 16 decembrie 2025 la 20:57 UTCresolved

      This incident has been resolved.

    Chat channel unavailable

    A început 7 noiembrie 2025 la 14:35 UTC · 1h 12m

    OutageIncident critic
    Componente afectate
    Chat System
    1. 7 noiembrie 2025 la 14:35 UTCinvestigating

      We are currently investigating an outage with our chat channel, please consider phone or email for support.

    2. 7 noiembrie 2025 la 15:46 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 noiembrie 2025 la 15:46 UTCresolved

      We are continuing to investigate this issue.

    Investigating issues with Payroll Processing for some users

    A început 24 octombrie 2025 la 19:39 UTC · 15m

    OutageIncident major
    Componente afectate
    Payroll, Benefits, HR
    1. 24 octombrie 2025 la 19:39 UTCinvestigating

      We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.

    2. 24 octombrie 2025 la 19:54 UTCresolved

      On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.

    We are aware that some customers may be experiencing issues accessing Gusto.com.

    A început 26 iunie 2025 la 18:45 UTC · 1h 47m

    OutageIncident critic
    Componente afectate
    Gusto.com websiteAPI
    1. 26 iunie 2025 la 18:45 UTCinvestigating

      We are currently investigating this issue.

    2. 26 iunie 2025 la 19:00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 iunie 2025 la 19:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 iunie 2025 la 20:32 UTCresolved

      This incident has been resolved.

    Gusto settings page performance degradation

    A început 17 februarie 2025 la 19:24 UTC · 50m

    IssuesIncident minor
    Componente afectate
    Payroll, Benefits, HR
    1. 17 februarie 2025 la 19:24 UTCidentified

      Performance is currently degraded on the Gusto settings page, Gusto is aware and working on a resolution.

    2. 17 februarie 2025 la 20:13 UTCresolved

      This incident has been resolved.

    Customers are experiencing slowness and errors when accessing Gusto

    A început 22 noiembrie 2024 la 19:09 UTC · 1h 48m

    OutageIncident critic
    Componente afectate
    Gusto.com websiteAPI
    1. 22 noiembrie 2024 la 19:09 UTCinvestigating

      We are currently investigating an issue where customers are unable to access their Gusto accounts. This is also impacting the performance of our API.

    2. 22 noiembrie 2024 la 19:16 UTCinvestigating

      We are continuing to investigate this issue.

    3. 22 noiembrie 2024 la 19:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 22 noiembrie 2024 la 20:57 UTCresolved

      Customers should no longer be experiencing slowness and errors in Gusto.

    Customers are experiencing slowness and errors

    A început 20 noiembrie 2024 la 17:09 UTC · 13m

    IssuesIncident minor
    Componente afectate
    Payroll, Benefits, HRAPI
    1. 20 noiembrie 2024 la 17:09 UTCinvestigating

      We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

    2. 20 noiembrie 2024 la 17:22 UTCresolved

      Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

    Customers are experiencing slowness and errors

    A început 19 noiembrie 2024 la 20:08 UTC · 25m

    IssuesIncident minor
    Componente afectate
    Payroll, Benefits, HRAPI
    1. 19 noiembrie 2024 la 20:08 UTCinvestigating

      We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

    2. 19 noiembrie 2024 la 20:33 UTCresolved

      Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

    Some customers are experiencing slowness and errors in their Gusto dashboard

    A început 31 octombrie 2024 la 17:09 UTC · 1h 11m

    OutageIncident major
    Componente afectate
    Payroll, Benefits, HRGusto.com website
    1. 31 octombrie 2024 la 17:09 UTCinvestigating

      We're aware that some customers may experience slowness resulting in an error. We are actively investigating the issue.

    2. 31 octombrie 2024 la 17:17 UTCmonitoring

      Customers should no longer be experiencing slowness and errors due to this issue.

    3. 31 octombrie 2024 la 18:20 UTCresolved

      This incident has been resolved.

    All customers are unable to use our chat option for support.

    A început 17 octombrie 2024 la 14:35 UTC · 1h 33m

    OutageIncident critic
    Componente afectate
    Chat System
    1. 17 octombrie 2024 la 14:35 UTCinvestigating

      We are currently investigating this issue. For support, please request a call through the Support tab of your Gusto account.

    2. 17 octombrie 2024 la 15:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 octombrie 2024 la 16:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 octombrie 2024 la 16:08 UTCresolved

      This incident has been resolved.

    Some customers may experience longer wait times when calling Gusto

    A început 19 septembrie 2024 la 14:16 UTC · 1h 2m

    IssuesIncident minor
    Componente afectate
    Phone System
    1. 19 septembrie 2024 la 14:16 UTCinvestigating

      We have identified an issue that has resulted in longer wait times when calling Gusto. Feel free to use chat for immediate assistance. We are working to resolve this issue as quickly as possible.

    2. 19 septembrie 2024 la 15:19 UTCresolved

      This incident has been resolved.

    Some customers are experiencing an error when accessing Gusto.

    A început 17 septembrie 2024 la 01:31 UTC · 3h 19m

    OutageIncident major
    Componente afectate
    Gusto.com websiteAPI
    1. 17 septembrie 2024 la 01:31 UTCinvestigating

      We are currently investigating this issue.

    2. 17 septembrie 2024 la 02:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 septembrie 2024 la 03:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 septembrie 2024 la 04:50 UTCresolved

      No issues have been seen since 8:42p PT, we consider this issue resolved.

    Some Users are unable to access Gusto

    A început 10 septembrie 2024 la 20:57 UTC · 38m

    OutageIncident major
    Componente afectate
    Payroll, Benefits, HRGusto.com website
    1. 10 septembrie 2024 la 20:57 UTCinvestigating

      We are currently investigating this issue.

    2. 10 septembrie 2024 la 21:03 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 septembrie 2024 la 21:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 septembrie 2024 la 21:17 UTCmonitoring

      We are continuing to monitor for any further issues. Some pages are loading slowly.

    5. 10 septembrie 2024 la 21:34 UTCresolved

      This incident has been resolved.

    We are aware that some customers are experiencing issues running payroll.

    A început 5 august 2024 la 22:04 UTC · 10m

    OutageIncident major
    Componente afectate
    Payroll, Benefits, HR
    1. 5 august 2024 la 22:04 UTCinvestigating

      We are currently investigating this issue.

    2. 5 august 2024 la 22:12 UTCinvestigating

      We are continuing to investigate this issue.

    3. 5 august 2024 la 22:14 UTCresolved

      This incident has been resolved.

    Experiencing Issues with Cloudflare CDN/Cache and Cloudflare Network

    A început 20 iunie 2024 la 19:36 UTC · 1h 0m

    IssuesIncident minor
    Componente afectate
    API
    1. 20 iunie 2024 la 19:36 UTCinvestigating

      We are currently investigating this issue.

    2. 20 iunie 2024 la 20:35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 iunie 2024 la 20:36 UTCresolved

      This incident has been resolved.

    We are aware of some users experiencing site slowness or time outs. Our team is actively working to resolve this issue with an anticipated resolution by 11am PST. We apologize for any inconvenience.

    A început 15 aprilie 2024 la 16:36 UTC · 1h 22m

    Pending
    Componente afectate
    Gusto.com website
    1. 15 aprilie 2024 la 16:36 UTCinvestigating

      We are currently investigating this issue.

    2. 15 aprilie 2024 la 17:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 aprilie 2024 la 17:59 UTCresolved

      This incident has been resolved.

    We are currently experiencing higher than normal call volume. During this time, please leverage help center for support. Thank you for your patience.

    A început 19 martie 2024 la 21:13 UTC · 43m

    OutageIncident critic
    Componente afectate
    Phone System
    1. 19 martie 2024 la 21:13 UTCinvestigating

      We are currently investigating this issue.

    2. 19 martie 2024 la 21:55 UTCresolved

      This incident has been resolved.