Istoricul incidentelor Infoblox

1. 31 iulie 2026 la 17:29 UTCinvestigating

   Avem în prezent un DNS de trafic redirecționare pentru Infoblox Amenințare Serviciul Cloud de apărare la site-ul nostru Mumbai. Impact: Clientii care incearca sa se conecteze la adresa noastra Global Anycast IP 52.119.40.100 si 103.80.4.100 pot experimenta traficul redirectionat catre urmatoarele site-uri. Nu se aşteaptă întreruperea serviciului. Notă: Global Anycast IP se adresează 52.119.41.100 și 103.80.6.100 continuă să funcționeze în mod normal și nu sunt afectate de această redirecționare a traficului.

2. 31 iulie 2026 la 19:36 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

3. 31 iulie 2026 la 19:51 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 14 iulie 2026 la 16:21 UTCinvestigating

   În prezent, investigăm o problemă care afectează DDI universal în Europa https://portal.eu.infoblox.com. Impact: Pot apărea întârzieri pentru modificările înregistrate de DNS în Portalul Infoblox. Aceasta include crearea, actualizarea și ștergerea operațiunilor care nu se pot propaga pe serverele NIOS-X și NIOS-X ca serviciu. Nu există niciun impact asupra serviciilor de protocol DNS în acest moment. Lucrăm în mod activ la identificarea cauzei profunde și la punerea în aplicare a unei rezoluții. Vom continua să oferim actualizări pe măsură ce devin disponibile mai multe informații. Dacă aveţi vreun impact asupra producţiei legat de această problemă, vă rugăm să contactaţi Infoblox Support.

2. 14 iulie 2026 la 17:31 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

3. 14 iulie 2026 la 17:57 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 9 iulie 2026 la 06:43 UTCinvestigating

   Investigăm o problemă intermitentă care afectează accesul la portalul Infoblox și API în regiunea UE (portal.eu.infoblox.com). Unii clienţi pot avea dificultăţi în accesarea portalului şi a API. Echipa noastră este activ de lucru pentru a identifica cauza rădăcină și de a restabili accesul normal cât mai repede posibil.

2. 9 iulie 2026 la 06:52 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

3. 9 iulie 2026 la 07:07 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 30 iunie 2026 la 14:19 UTCinvestigating

   We are currently investigating an issue affecting the On-Prem and Cloud Discovery Sync jobs. Impact: Delay in populating newly discovered objects in the Infoblox Portal (North America: https://portal.infoblox.com). All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. 30 iunie 2026 la 20:57 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 iunie 2026 la 22:55 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 30 iunie 2026 la 23:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 30 iunie 2026 la 23:52 UTCresolved

   This incident has been resolved.

1. 8 iunie 2026 la 12:53 UTCinvestigating

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. 8 iunie 2026 la 13:30 UTCinvestigating

   Some customers may encounter service disruptions on their NIOS and NIOS-X servers due to this issue. We are diligently investigating the root cause and working to restore full functionality as quickly as possible.

3. 8 iunie 2026 la 14:31 UTCmonitoring

   A fix has been implemented in both NA Region "https://portal.infoblox.com" and EU Region "https://portal.eu.infoblox.com" and we are monitoring the results.

4. 8 iunie 2026 la 14:32 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 8 iunie 2026 la 15:29 UTCresolved

   This incident has been resolved.

1. 2 iunie 2026 la 15:15 UTCinvestigating

   We are currently investigating an issue affecting the Asset Discovery Sync job, which is causing delays in populating newly discovered objects in the Infoblox Portal (North America): https://portal.infoblox.com. All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

2. 2 iunie 2026 la 17:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 iunie 2026 la 20:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 iunie 2026 la 22:49 UTCresolved

   This incident has been resolved.

1. 20 mai 2026 la 09:02 UTCinvestigating

   We are currently investigating an issue affecting the NIOS‑X server Metrics API. Customers may observe delayed or stale metric data being returned through Metrics API calls. We are actively working to mitigate the issue. We will provide further updates as the investigation and resolution progress.

2. 20 mai 2026 la 11:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 mai 2026 la 13:04 UTCresolved

   This incident has been resolved.

1. 15 mai 2026 la 20:05 UTCinvestigating

   We observed that multiple NIOS-X servers briefly entered a degraded state. There was no service impact, and all services continued to operate normally. The issue was caused by a temporary health-check failure on the hosts. All servers have now fully recovered, and services continue to operate normally. If you experience any issues, please contact Infoblox Support.

2. 15 mai 2026 la 20:05 UTCresolved

   This incident has been resolved.

1. 12 mai 2026 la 16:33 UTCinvestigating

   We are investigating an intermittent issue affecting access to the Infoblox Portal in the EU region (portal.eu.infoblox.com) Some customers may experience difficulties accessing the portal. Our team is actively working to identify the root cause and restore normal access as quickly as possible.

2. 12 mai 2026 la 17:14 UTCmonitoring

   The Infoblox Portal (csp.eu.infoblox.com) is operating normally, and the issue appears to be related to external network connectivity outside the Infoblox infrastructure. We are continuing to investigate and monitor the situation closely.

3. 12 mai 2026 la 18:11 UTCresolved

   The issue has been resolved, and the affected URLs are now accessible.

1. 23 aprilie 2026 la 07:06 UTCresolved

   Between April 29 and May 6 (UTC) 2026, phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Portals North America (https://portal.infoblox.com) and Europe (https://portal.eu.infoblox.com) may intermittently report an unhealthy status, with each occurrence lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 22 aprilie 2026 la 14:25 UTCinvestigating

   We are investigating a partial traffic rerouting issue in Singapore. We apologize for any inconvenience this may cause and assure you that our team is actively working to resolve it as quickly as possible. Impact: Customers attempting to connect to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience traffic being rerouted to the nearest locations. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. 22 aprilie 2026 la 14:27 UTCresolved

   This incident has been resolved.

1. 11 martie 2026 la 01:09 UTCinvestigating

   We are investigating an issue with delay in accessing the Infoblox Portal in North America Region (portal.infoblox.com). We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.

2. 11 martie 2026 la 01:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 martie 2026 la 01:56 UTCmonitoring

   We also observed an increase in the number of NIOS‑X servers entering a degraded state during the incident window.

4. 11 martie 2026 la 02:14 UTCresolved

   This incident has been resolved.

1. 2 martie 2026 la 05:43 UTCinvestigating

   We will be rerouting the DNS traffic from Bahrain site to the nearest sites due to ongoing AWS issue. We apologize for any inconvenience this may cause and traffic will be moved back as soon as the AWS issue is resolved. Impact: Customers attempting to connect to our Global and Regional Anycast IP addresses (52.119.41.100, 52.119.41.61, 103.80.6.100 & 103.80.6.61) may experience traffic being rerouted to the nearest sites. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

2. 2 martie 2026 la 22:54 UTCinvestigating

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available PoPs to avoid any service interruption until AWS restores services in the affected region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

3. 4 martie 2026 la 17:46 UTCinvestigating

   AWS is still working to restore services in the affected Bahrain region. In the meantime, we will continue rerouting DNS traffic from Bahrain to the nearest available PoPs to prevent any service interruption until AWS has fully recovered the region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

4. 19 martie 2026 la 01:10 UTCresolved

   We will continue to reroute DNS traffic from the Bahrain site to the nearest available sites to avoid any service interruption until AWS restores services in the affected region. Please follow the KB article - https://support.infoblox.com/s/article/DNS-Traffic-Rerouting-Due-to-AWS-Issue-in-Bahrain-Region for latest details. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

1. 23 februarie 2026 la 15:42 UTCinvestigating

   We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. There will be no impact on services enabled on the NIOS-X servers. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

2. 23 februarie 2026 la 16:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23 februarie 2026 la 17:41 UTCresolved

   This incident has been resolved.

1. 27 ianuarie 2026 la 19:55 UTCinvestigating

   We are currently investigating an issue affecting Infoblox endpoint connectivity. Our team is working to identify the root cause and implement a fix as quickly as possible. Impact: Some customers may experience issues accessing Infoblox endpoints page and observe their Infoblox endpoints entering an Unprotected state. However, DNS resolution is expected to continue functioning normally. We will provide further updates as the investigation and resolution progress.

2. 27 ianuarie 2026 la 20:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results. The issues with accessing the Infoblox Endpoints page and endpoints showing an Unprotected state have been resolved.

3. 27 ianuarie 2026 la 20:49 UTCresolved

   This incident has been resolved.

1. 27 ianuarie 2026 la 15:19 UTCinvestigating

   We are currently investigating an issue affecting Infoblox endpoint connectivity. Our team is working to identify the root cause and implement a fix as quickly as possible. Impact: Some customers may experience issues accessing Infoblox endpoints page and observe their Infoblox endpoints entering an Unprotected state. However, DNS resolution is expected to continue functioning normally. We will provide further updates as the investigation and resolution progress.

2. 27 ianuarie 2026 la 15:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results. The issues with accessing the Infoblox Endpoints page and endpoints showing an Unprotected state have been resolved.

3. 27 ianuarie 2026 la 17:29 UTCresolved

   This incident has been resolved.

1. 26 ianuarie 2026 la 03:48 UTCinvestigating

   We are experiencing an issue with Universal DDI in the North America region, where customers may encounter problems with Create, Update, or Delete operations for DNS resource records. As a result, these changes may not propagate correctly to NIOS-X servers.

2. 26 ianuarie 2026 la 04:39 UTCinvestigating

   We are continuing to investigate this issue.

3. 26 ianuarie 2026 la 05:47 UTCinvestigating

   We are continuing to investigate the issue. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

4. 26 ianuarie 2026 la 07:19 UTCmonitoring

   A fix has been deployed, and new DNS record Create, Update, and Delete operations are now propagating correctly to NIOS-X servers. We are continuing to monitor the service. If you are experiencing any production impact, please contact Infoblox Support.

5. 26 ianuarie 2026 la 08:09 UTCresolved

   This incident has been resolved.

1. 23 ianuarie 2026 la 14:31 UTCresolved

   This scheduled maintenance is a continuation of the previously announced NIOS-X server platform upgrades from January 19 to January 23 (UTC). For more details, refer to the earlier notification: https://status.infoblox.com/incidents/yzmr4l8wf8f0. To complete the remaining phases of the maintenance, the upgrades will continue during an extended maintenance window between January 27 and January 30 (UTC). The updates will follow the “Schedule Software Updates” configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Cloud (https://portal.infoblox.com) may report an unhealthy status a couple of times, each lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 14 ianuarie 2026 la 05:25 UTCresolved

   Between January 19 and 23 (UTC), phased upgrades will be performed on NIOS-X server platform components. These updates will follow the ‘Schedule Software Updates’ configuration set in the Infoblox Portal. Impact: During this period, NIOS-X servers connected to Infoblox Cloud [https://portal.infoblox.com & https://portal.eu.infoblox.com] may report an unhealthy status a couple of times, each lasting up to 2–3 minutes. All other services will remain unaffected, and there will be no impact on protocol services.

1. 4 decembrie 2025 la 17:44 UTCinvestigating

   We are currently investigating an issue where certain domains are not resolving as expected. Initial analysis indicates that this behavior occurred because the domains were included in the security feed, which temporarily impacted their resolution. The domain a01.azurefd.net was present in the feed and has now been removed. If you continue to experience resolution issues for any domain, please follow the steps in the article below to add the affected domains to a custom allow list: https://support.infoblox.com/s/article/4005 We will continue monitoring to ensure stability.

2. 4 decembrie 2025 la 18:15 UTCmonitoring

   With no further anomalies detected, we are moving the case into a monitoring phase.

3. 4 decembrie 2025 la 18:46 UTCresolved

   This incident has been resolved.