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    Istoricul incidentelor Keen

    49 incidente Keen înregistrate începând din ianuarie 2021, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Incident detected with the S3 stream uploader

    A început 24 septembrie 2025 la 19:30 UTC · 20h 23m

    Pending
    Componente afectate
    S3 Streaming
    1. 24 septembrie 2025 la 19:30 UTCidentified

      We have identified an issue with S3 stream upload and are working to resolve.

    2. 25 septembrie 2025 la 15:54 UTCresolved

      This incident has been resolved.

    Incident detected with the Stream Service

    A început 23 septembrie 2025 la 18:34 UTC · 1h 14m

    IssuesIncident minor
    Componente afectate
    Stream APICompute API
    1. 23 septembrie 2025 la 18:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 23 septembrie 2025 la 18:35 UTCidentified

      There is increased query failure + delay in event processing

    3. 23 septembrie 2025 la 19:43 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 23 septembrie 2025 la 19:48 UTCresolved

      This incident has been resolved.

    Incident detected with the S3 stream uploader

    A început 11 martie 2025 la 14:41 UTC · 3h 26m

    IssuesIncident minor
    Componente afectate
    S3 Streaming
    1. 11 martie 2025 la 14:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 11 martie 2025 la 18:06 UTCidentified

      The issue is resolved.

    3. 11 martie 2025 la 18:07 UTCresolved

      This incident has been resolved.

    Degraded performance of Compute API

    A început 28 iunie 2024 la 17:55 UTC · 13h 56m

    IssuesIncident minor
    Componente afectate
    Compute API
    1. 28 iunie 2024 la 17:55 UTCinvestigating

      We are observing degraded performance of Compute API due to increased volume of queries. We are investigating the issue.

    2. 29 iunie 2024 la 07:51 UTCresolved

      This incident has been resolved.

    Writing events might be delayed

    A început 9 ianuarie 2024 la 00:56 UTC · 1h 20m

    OutageIncident major
    Componente afectate
    Stream APIS3 Streaming
    1. 9 ianuarie 2024 la 00:56 UTCinvestigating

      We are currently investigating this issue.

    2. 9 ianuarie 2024 la 01:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 ianuarie 2024 la 02:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 ianuarie 2024 la 02:16 UTCresolved

      This incident has been resolved.

    Writing events might be delayed and some queries might fail

    A început 24 noiembrie 2023 la 09:48 UTC · 43m

    OutageIncident major
    Componente afectate
    Stream APICompute API
    1. 24 noiembrie 2023 la 09:48 UTCinvestigating

      We are currently investigating this issue.

    2. 24 noiembrie 2023 la 09:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 24 noiembrie 2023 la 10:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 24 noiembrie 2023 la 10:31 UTCresolved

      This incident has been resolved.

    Writing events might be delayed and some queries might fail

    A început 2 septembrie 2023 la 07:50 UTC · 2h 58m

    OutageIncident major
    Componente afectate
    Stream APIKafka Inbound ClusterKafka Outbound ClusterCompute API
    1. 2 septembrie 2023 la 07:50 UTCinvestigating

      We are currently investigating this issue.

    2. 2 septembrie 2023 la 08:06 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 septembrie 2023 la 08:27 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2 septembrie 2023 la 08:48 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 2 septembrie 2023 la 10:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 2 septembrie 2023 la 10:47 UTCresolved

      This incident has been resolved.

    Some events streamed to S3 may be delayed

    A început 7 august 2023 la 16:59 UTC · 1h 8m

    IssuesIncident minor
    Componente afectate
    S3 Streaming
    1. 7 august 2023 la 16:59 UTCinvestigating

      We are currently investigating this issue.

    2. 7 august 2023 la 17:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 august 2023 la 18:06 UTCresolved

      This incident has been resolved.

    Cached Datasets updates might be delayed

    A început 20 iulie 2023 la 00:20 UTC · 9h 54m

    Pending
    Componente afectate
    Datasets
    1. 20 iulie 2023 la 00:20 UTCmonitoring

      Big backlog of data is being processed and some indexes updates might be delayed.

    2. 20 iulie 2023 la 10:14 UTCresolved

      This incident has been resolved.

    Writing events might be delayed

    A început 23 mai 2023 la 05:59 UTC · 2h 9m

    OutageIncident major
    Componente afectate
    Stream API
    1. 23 mai 2023 la 05:59 UTCinvestigating

      We are currently investigating this issue.

    2. 23 mai 2023 la 06:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 mai 2023 la 08:08 UTCresolved

      This incident has been resolved.

    Some actions may return errors

    A început 9 mai 2023 la 17:13 UTC · 44m

    OutageIncident major
    Componente afectate
    Stream APICached QueriesKafka Inbound ClusterCompute APIDatasets
    1. 9 mai 2023 la 17:13 UTCinvestigating

      Some actions, especially ones that use access keys, may return errors. We're investigating the issue.

    2. 9 mai 2023 la 17:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 mai 2023 la 17:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 mai 2023 la 17:57 UTCresolved

      This incident has been resolved.

    Query durations are higher than usual and some queries might fail

    A început 27 aprilie 2023 la 20:56 UTC · 9h 33m

    IssuesIncident minor
    Componente afectate
    Compute API
    1. 27 aprilie 2023 la 20:56 UTCinvestigating

      We are currently investigating this issue.

    2. 27 aprilie 2023 la 21:51 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 aprilie 2023 la 23:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 aprilie 2023 la 06:30 UTCresolved

      This incident has been resolved.

    Writing events might be delayed

    A început 23 februarie 2023 la 18:14 UTC · 2h 20m

    OutageIncident major
    Componente afectate
    Stream API
    1. 23 februarie 2023 la 18:14 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 23 februarie 2023 la 18:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 februarie 2023 la 20:35 UTCresolved

      This incident has been resolved.

    Kafka Inbound - messages are delayed

    A început 23 februarie 2023 la 15:37 UTC · 5h 10m

    OutageIncident major
    Componente afectate
    Kafka Inbound Cluster
    1. 23 februarie 2023 la 15:37 UTCinvestigating

      We are currently investigating the issue.

    2. 23 februarie 2023 la 16:59 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 februarie 2023 la 18:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 februarie 2023 la 20:47 UTCresolved

      This incident has been resolved.

    Events streaming to S3 buckets may be delayed

    A început 9 februarie 2023 la 18:20 UTC · 1h 19m

    IssuesIncident minor
    Componente afectate
    S3 Streaming
    1. 9 februarie 2023 la 18:20 UTCinvestigating

      We are currently investigating this issue.

    2. 9 februarie 2023 la 18:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 februarie 2023 la 19:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 februarie 2023 la 19:39 UTCresolved

      This incident has been resolved.

    Writing events might be delayed

    A început 9 februarie 2023 la 17:30 UTC · 15m

    OutageIncident major
    Componente afectate
    Stream APIS3 Streaming
    1. 9 februarie 2023 la 17:30 UTCinvestigating

      We are currently investigating this issue.

    2. 9 februarie 2023 la 17:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 februarie 2023 la 17:45 UTCresolved

      This incident has been resolved.

    Kafka Inbound - messages are delayed

    A început 22 decembrie 2022 la 19:08 UTC · 1h 14m

    OutageIncident major
    Componente afectate
    Kafka Inbound Cluster
    1. 22 decembrie 2022 la 19:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22 decembrie 2022 la 20:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 decembrie 2022 la 20:22 UTCresolved

      This incident has been resolved.

    Keen Website and Query API partial outage

    A început 22 septembrie 2022 la 14:29 UTC · 34m

    OutageIncident major
    Componente afectate
    Cached QueriesKeen WebsiteCompute APIDatasets
    1. 22 septembrie 2022 la 14:29 UTCinvestigating

      We are currently investigating this issue.

    2. 22 septembrie 2022 la 15:02 UTCresolved

      This incident has been resolved.

    Events streaming to S3 buckets may be delayed

    A început 22 septembrie 2022 la 11:51 UTC · 54m

    IssuesIncident minor
    Componente afectate
    S3 Streaming
    1. 22 septembrie 2022 la 11:51 UTCinvestigating

      We are currently investigating this issue.

    2. 22 septembrie 2022 la 12:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 septembrie 2022 la 12:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 septembrie 2022 la 12:45 UTCresolved

      This incident has been resolved.

    Writing events might be delayed

    A început 22 septembrie 2022 la 08:45 UTC · 4h 1m

    IssuesIncident minor
    Componente afectate
    Stream API
    1. 22 septembrie 2022 la 08:45 UTCinvestigating

      We are currently investigating this issue.

    2. 22 septembrie 2022 la 12:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 septembrie 2022 la 12:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 septembrie 2022 la 12:45 UTCresolved

      This incident has been resolved.