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    Istoricul incidentelor Liaison Edu

    46 incidente Liaison Edu înregistrate începând din mai 2020, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    ETL Processes Experiencing Delays

    A început 2 martie 2026 la 16:29 UTC · 21h 35m

    IssuesIncident minor
    Componente afectate
    WebAdMITETL (CAS->WA Data Integration)
    1. 2 martie 2026 la 16:29 UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 2 martie 2026 la 22:00 UTCidentified

      Our team has identified the issue and is deploying a fix, after which we will begin resynchronizing data between CAS and WebAdMIT. We will provide an update on progress in the morning. If you have exports from WebAdMIT that run overnight, you may wish to pause them.

    3. 3 martie 2026 la 14:04 UTCresolved

      Our team has resolved the issue and resynchronized data between CAS and WebAdMIT. If you paused exports from WebAdMIT, you may want to restart them at this time.

    Configuration Portal Access is Down

    A început 24 aprilie 2025 la 20:25 UTC · 16h 50m

    OutageIncident major
    Componente afectate
    Configuration PortalConfiguration Portal
    1. 24 aprilie 2025 la 20:25 UTCinvestigating

      Access to the configuration portal is currently unavailable on both prelaunch and production. Our support team is investigating.

    2. 25 aprilie 2025 la 13:15 UTCresolved

      Configuration Portal access has been restored; thank you for you patience as our team worked through this issue.

    ETL processes are experiencing a delay

    A început 28 februarie 2025 la 15:08 UTC · 1h 59m

    IssuesIncident minor
    Componente afectate
    WebAdMITWebAdMIT API
    1. 28 februarie 2025 la 15:08 UTCinvestigating

      We are experiencing a delay with ETLs (transmitting application updates from CAS to downstream systems). Our support team is working to resolve the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 28 februarie 2025 la 16:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 28 februarie 2025 la 17:07 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    A început 12 noiembrie 2024 la 14:50 UTC · 3h 21m

    IssuesIncident minor
    Componente afectate
    Applicant PortalEvaluator Portal (LORs)Configuration PortalCAS APIApplicant Portal PDFs
    1. 12 noiembrie 2024 la 14:50 UTCinvestigating

      Intermittent Connectivity Issues We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Applicant Portal Applicant Portal PDFs Evaluator Portal (LORs) CAS API Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 noiembrie 2024 la 16:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 noiembrie 2024 la 18:11 UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    A început 12 noiembrie 2024 la 14:20 UTC · 3h 51m

    OutageIncident major
    Componente afectate
    WebAdMITWebAdMIT PDFs
    1. 12 noiembrie 2024 la 14:20 UTCinvestigating

      We are aware that some users are experiencing slower load times accessing WebAdMIT and issues downloading the following types of PDFs: - Full Application - Transcript - Evaluation Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 noiembrie 2024 la 16:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 noiembrie 2024 la 18:11 UTCresolved

      This incident has been resolved.

    WebAdMIT Degraded Performance

    A început 3 ianuarie 2024 la 22:47 UTC · 15h 2m

    Pending
    Componente afectate
    WebAdMITWebAdMIT PDFs
    1. 3 ianuarie 2024 la 22:47 UTCinvestigating

      WebAdMIT is currently experiencing degraded performance, leading to intermittent slowness in system responses. Our Technical Support team is working to identify and resolve the issue.

    2. 4 ianuarie 2024 la 03:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 ianuarie 2024 la 13:45 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 4 ianuarie 2024 la 13:49 UTCresolved

      Performance issues have been resolved. Our team is monitoring the system to ensure the issue does not reoccur.

    Intermittent API Issues

    A început 11 septembrie 2023 la 18:22 UTC · 1h 37m

    OutageIncident major
    Componente afectate
    WebAdMIT API
    1. 11 septembrie 2023 la 18:22 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the WebAdMIT APIs. Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 11 septembrie 2023 la 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 septembrie 2023 la 20:00 UTCresolved

      This incident has been resolved.

    PDFs Degraded Performance

    A început 6 iunie 2023 la 19:20 UTC · 15h 30m

    IssuesIncident minor
    Componente afectate
    WebAdMIT PDFs
    1. 6 iunie 2023 la 19:20 UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 7 iunie 2023 la 10:51 UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    A început 30 mai 2023 la 13:33 UTC · 1h 50m

    IssuesIncident minor
    Componente afectate
    WebAdMIT PDFsApplicant Portal PDFs
    1. 30 mai 2023 la 13:33 UTCinvestigating

      We are aware that some users may be experiencing slowness accessing the following types of PDFs: - Applicant Uploads, and PDFs - Evaluator PDFs - Transcripts Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 30 mai 2023 la 15:23 UTCresolved

      This incident has been resolved.

    Prelaunch CAS Configuration Portal - Intermittent Connectivity Issues

    A început 3 aprilie 2023 la 12:53 UTC · 1h 10m

    IssuesIncident minor
    Componente afectate
    Configuration Portal
    1. 3 aprilie 2023 la 12:53 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portal: 1. Prelaunch CAS Configuration Portal Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 3 aprilie 2023 la 14:03 UTCresolved

      This incident has been resolved.

    Transcript Delay Notice

    A început 18 ianuarie 2023 la 20:15 UTC · 0m

    Pending
    Componente afectate
    WebAdMIT PDFsApplicant Portal PDFs
    1. 18 ianuarie 2023 la 20:15 UTCresolved

      Delivery of some official transcripts to Liaison was delayed. These transcripts have now been received and processed. We encourage schools to consider any transcript with a posted date of 01/19/23 or earlier to have arrived before any January deadlines.

    Delays Transmitting Applicants into WebAdMIT

    A început 27 octombrie 2022 la 14:03 UTC · 22h 11m

    IssuesIncident minor
    Componente afectate
    WebAdMIT
    1. 27 octombrie 2022 la 14:03 UTCinvestigating

      Following last night’s maintenance, our team has made some progress on mitigating the delays transmitting applicant data into WebAdMIT but we have more improvements to make. As a reminder: • All applicant data is transmitting, it is just taking longer to arrive in WebAdMIT than expected. • If you are exporting data nightly from WebAdMIT to other systems and your exports look only for applications submitted yesterday, you will need to rerun last night’s export in the morning. Alternatively, you can adjust your export to include applicants submitted in the previous two days. We will keep you updated on progress.

    2. 27 octombrie 2022 la 18:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 octombrie 2022 la 01:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 octombrie 2022 la 12:14 UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    A început 12 septembrie 2022 la 14:36 UTC · 10h 22m

    OutageIncident major
    Componente afectate
    WebAdMIT PDFs
    1. 12 septembrie 2022 la 14:36 UTCinvestigating

      We are aware that some users may be experiencing issues downloading Full Application PDFs from WebAdMIT. Please re-try if you are having difficulty as that may solve the issue. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 septembrie 2022 la 17:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 septembrie 2022 la 23:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 septembrie 2022 la 00:57 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    A început 12 august 2022 la 13:25 UTC · 11h 8m

    IssuesIncident minor
    Componente afectate
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 12 august 2022 la 13:25 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: CAS Portals WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 12 august 2022 la 17:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 august 2022 la 19:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results. However some users may still experience intermittent connectivity issue.

    4. 13 august 2022 la 00:33 UTCresolved

      This incident has been resolved.

    WebAdMIT - Intermittent Connectivity Issues

    A început 21 iunie 2022 la 18:50 UTC · 1h 51m

    OutageIncident major
    Componente afectate
    Universal Advisor PortalWebAdMITConfiguration PortalWebAdMIT PDFsWebAdMIT API
    1. 21 iunie 2022 la 18:50 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing WebAdMIT Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 21 iunie 2022 la 19:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 iunie 2022 la 20:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 iunie 2022 la 20:41 UTCresolved

      This incident has been resolved.

    Some PDFs Unavailable

    A început 31 mai 2022 la 21:47 UTC · 7h 13m

    IssuesIncident minor
    Componente afectate
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsApplicant Portal PDFs
    1. 31 mai 2022 la 21:47 UTCinvestigating

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 31 mai 2022 la 23:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 iunie 2022 la 00:06 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 1 iunie 2022 la 05:00 UTCresolved

      This incident has been resolved.

    PDFs Unavailable

    A început 26 mai 2022 la 13:09 UTC · 2h 39m

    OutageIncident major
    Componente afectate
    Applicant PortalUniversal Advisor PortalEvaluator Portal (LORs)WebAdMITWebAdMIT PDFsWebAdMIT APICAS APIApplicant Portal PDFs
    1. 26 mai 2022 la 13:09 UTCidentified

      We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 26 mai 2022 la 15:48 UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues - Prelaunch portals

    A început 18 aprilie 2022 la 14:25 UTC · 24m

    IssuesIncident minor
    Componente afectate
    Applicant Portal
    1. 18 aprilie 2022 la 14:25 UTCidentified

      We are aware that some users are experiencing intermittent connectivity issues which may prevent them from accessing the following portals: - Applicant Portal - Prelaunch environment Our technical support team has identified the issue and is working to restore full access at this time. We will provide an update once resolved. Thank you for your patience and we apologize for any inconvenience this may cause.

    2. 18 aprilie 2022 la 14:26 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 18 aprilie 2022 la 14:49 UTCresolved

      During our monitoring period, no other connectivity issues were observed by our technical support team. This issue is now resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    A început 18 aprilie 2022 la 00:11 UTC · 2h 0m

    OutageIncident major
    Componente afectate
    Applicant PortalConfiguration Portal
    1. 18 aprilie 2022 la 00:11 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 18 aprilie 2022 la 02:11 UTCresolved

      This incident has been resolved.

    Prelaunch CAS Application - Intermittent Connectivity Issues

    A început 4 aprilie 2022 la 19:09 UTC · 45m

    IssuesIncident minor
    Componente afectate
    Applicant PortalConfiguration Portal
    1. 4 aprilie 2022 la 19:09 UTCinvestigating

      We are experiencing intermittent connectivity issues which may prevent some users from accessing the following portals: - Prelaunch CAS Application Portal - Prelaunch CAS Configuration Portal - Prelaunch Application PDFs Our support team is working to identify the issue. Thank you for your patience and we apologize for any inconvenience this may cause. NOTE: Production Applications are not impacted.

    2. 4 aprilie 2022 la 19:54 UTCresolved

      This incident has been resolved.