Istoricul incidentelor Lithic

1. 3 septembrie 2026 la 20:13 UTCidentified

   Vedem răspunsuri ridicate la 500 și latență crescută la Post /v1/tokenizări/{tokenizare token}/dezactivare pentru tokenizări Mastercard, începând cu aproximativ 13:00 UTC. Acest lucru este cauzat de o degradare în MDES Serviciul Clienți Mastercard API. Mastercard a recunoscut problema și lucrează la aceasta.

2. 3 septembrie 2026 la 22:08 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 26 august 2026 la 12:26 UTCresolved

   Prelucrarea autorizaţiei de card a fost parţial degradată între 11:53 şi 11:59 UTC. Problema a fost rezolvată.

Traducere automată din actualizarea oficială a incidentului.

1. 22 august 2026 la 19:31 UTCidentified

   O problemă a rețelei de vize a întârziat reconcilierea. - Datele API de decontare vor fi întârziate - Problema este cauzată de rețea - Clientii care au nevoie de totaluri de decontare ar trebui sa foloseasca obiectivul total al retelei

2. 23 august 2026 la 03:04 UTCmonitoring

   - Am adăugat toate înregistrările lipsă la API de decontare - API de decontare nu este încă completă pentru că este lipsă jetoane de tranzacție și jetoane evenimente, deoarece nu am primit încă toate compensarea de la Visa - Valorile totale ale obiectivului final sunt corecte şi complete. - Vom adăuga datele lipsă atunci când acestea disponibile

3. 23 august 2026 la 03:05 UTCmonitoring

   Continuăm să monitorizăm orice alte probleme.

4. 23 august 2026 la 12:39 UTCresolved

   Rezolvat Aug 22, 19:03 Am identificat o întârziere în primirea mesajelor de compensare a vizelor, cauzată de o problemă a rețelei Visa. Această prelucrare întârziată a datelor privind decontarea vizelor în API de decontare (SPI) pentru tranzacțiile raportate la 22 august. Cine a fost afectat: Clienții se bazează pe SAPI pentru Visa Recon pe 22 de tranzacții aug. Alte rețele nu au fost afectate, iar totalul total al decontării agregate (prin intermediul obiectivului total al rețelei) a rămas exact pe tot parcursul. Ceea ce am făcut: Am monitorizat ca Visa lucrat prin backlog lor, și odată ce a devenit clar întârzierea ar extinde dincolo de fereastra de procesare normală, am lansat datele disponibile de decontare. Totalul rezumatului a fost corect și complet în orice moment. Cu toate acestea, detaliile individuale ale înregistrărilor de decontare au fost incomplete: acestea lipseau din tranzacții și din referințele simbolice ale evenimentului, deoarece aceste referințe pot fi atașate numai după primirea compensării corespunzătoare din Visa și prelucrate prin API a tranzacției. Pe măsură ce golurile Visei continuau să sosească, am completat referinţele lipsă până când fiecare înregistrare era completă. Rezoluția: începând cu 07:19 UTC, la 23 august, au fost primite și prelucrate toate produsele care lipsesc de la Visa BASE II. Datele API de decontare pentru 22 august este acum completă și exactă.

Traducere automată din actualizarea oficială a incidentului.

1. 3 iulie 2026 la 22:10 UTCinvestigating

   Some customers are experiencing delays in receiving a subset of Mastercard clearing and dispute data. We are investigating the issue.

2. 3 iulie 2026 la 23:43 UTCresolved

   Mastercard processing issues have been identified, resolved, and backlog processing is complete. This incident is resolved.

1. 15 iunie 2026 la 15:15 UTCinvestigating

   Customers may experience elevated error rates and timeouts, including intermittent failures when provisioning cards and creating cards with dynamic card art or a qr code.

2. 15 iunie 2026 la 16:15 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 iunie 2026 la 18:38 UTCidentified

   We are currently implementing a fix. Please note, this will cause 1-5 minutes of downtime.

4. 15 iunie 2026 la 19:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 15 iunie 2026 la 20:34 UTCresolved

   This incident has been resolved.

1. 8 iunie 2026 la 12:50 UTCresolved

   Api partially degraded and timing out 9:55-10:10 UTC. Customers may have experienced elevated intermittent timeouts and errors.

1. 2 iunie 2026 la 17:49 UTCmonitoring

   We are investigating an issue that is causing a delay in clearing events from Mastercard.

2. 2 iunie 2026 la 19:30 UTCresolved

   Mastercard clearing files containing errors resulted in delayed processing of Mastercard clearings for 2026-06-02. As of 18:00 UTC all clearing events and associated Settlement API records were complete. Network Totals data was marked as complete at 19:25 UTZ.

1. 14 mai 2026 la 15:19 UTCresolved

   Between 22:02–22:07 ET on May 13, authorization decisions were handled by card network stand-in processing rather than Lithic. Customers may have seen approvals or declines that differed from normal Lithic behavior during this window.

1. 1 mai 2026 la 21:23 UTCidentified

   Visa is experiencing an incident affecting VisaNet Clearing and Settlement file delivery. This is causing delays in our Settlement Summary completion and Settlement API data. We are actively monitoring the situation and will update this page as we learn more.

2. 1 mai 2026 la 23:41 UTCresolved

   This incident has been resolved.

1. 22 aprilie 2026 la 16:45 UTCinvestigating

   We are currently investigating an issue causing increased latency in delivery of transaction webhooks for some customers. Authorization processing is unaffected.

2. 22 aprilie 2026 la 16:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 aprilie 2026 la 17:54 UTCresolved

   This incident has been resolved.

1. 22 aprilie 2026 la 14:11 UTCinvestigating

   We are investigating an issue that is preventing cards from being added to digital wallets.

2. 22 aprilie 2026 la 15:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 aprilie 2026 la 15:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 aprilie 2026 la 15:58 UTCresolved

   This incident has been resolved.

1. 7 aprilie 2026 la 17:58 UTCresolved

   We experienced an issue with our sandbox environment where card authorizations were failing and API requests were returning unexpected errors. Our engineering team identified the root cause and restored service.

1. 2 aprilie 2026 la 01:33 UTCinvestigating

   We are investigating an issue that may cause unexpected declines in cards that were created in the last 30 minutes.

2. 2 aprilie 2026 la 01:49 UTCidentified

   We've identified the issue and are seeing improvements in behavior across the network.

3. 2 aprilie 2026 la 02:08 UTCresolved

   This incident has been resolved.

1. 24 februarie 2026 la 16:30 UTCmonitoring

   Between 16:12 UTC and 16:21 UTC, some ACH transactions were unexpectedly declined. We are working to identify the root cause and scope of impact.

2. 24 februarie 2026 la 17:06 UTCinvestigating

   We have identified an issue that is causing unexpected declines on some programs and are currently investigating.

3. 24 februarie 2026 la 17:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 februarie 2026 la 18:59 UTCresolved

   This incident has been resolved.

1. 22 februarie 2026 la 18:11 UTCresolved

   We observed elevated response errors from our public API between 16:18 UTC and 16:38 UTC. The issue has since been resolved. Transaction processing was not affected.

1. 17 februarie 2026 la 17:49 UTCinvestigating

   We are currently experiencing an issue causing unexpected declines on some newly created cards. Our team is actively investigating. We will provide updates as more information becomes available.

2. 17 februarie 2026 la 17:58 UTCresolved

   We detected an issue that caused unexpected declines on cards that were created between 2026-02-17 17:05 UTC and 2026-02-17 17:53 UTC. The issue has been since resolved, and cards created during that time can now transact as expected.

1. 4 februarie 2026 la 19:02 UTCinvestigating

   We detected an issue that caused unexpected declines on cards that were created between 2026-02-04 17:48 UTC and 2026-02-04 18:37 UTC. The issue has been since resolved, and cards created during that time can now transact as expected.

2. 4 februarie 2026 la 19:04 UTCresolved

   This incident has been resolved.

1. 16 decembrie 2025 la 20:42 UTCresolved

   Cards created between 2025-12-16 20:05 and 20:25 were unable to transact until this was resolved at 20:25 UTC.

1. 26 noiembrie 2025 la 00:33 UTCresolved

   A change deployed on our end caused tokenizations to be declined between 2025-11-25 00:15:00 and 2025-11-25 02:19:00 UTC. The issue has since been fully resolved, and tokenization behavior has returned to normal.

1. 11 noiembrie 2025 la 00:47 UTCinvestigating

   We are currently investigating an issue that may be causing unexpected declines on MasterCard authorizations.

2. 11 noiembrie 2025 la 01:09 UTCinvestigating

   We are continuing to investigate unexpected declines and are working with our network partners on a resolution.

3. 11 noiembrie 2025 la 01:57 UTCidentified

   We have identified the issue causing unexpected declines on authorizations and are actively working with our network partners to implement a resolution.

4. 11 noiembrie 2025 la 04:03 UTCidentified

   We apologize for the delay. We can confirm that a fix will be implemented soon and will provide an ETA once we receive confirmation from our network partners.

5. 11 noiembrie 2025 la 06:28 UTCmonitoring

   A fix has been deployed and we are seeing improvement in authorizations across the network.

6. 11 noiembrie 2025 la 06:38 UTCresolved

   Working with our network partners, we have resolved an issue that was affecting a portion of MasterCard authorizations for one specific issuer. Normal processing has resumed