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    Istoricul incidentelor Lyyti

    54 incidente Lyyti înregistrate începând din iunie 2023, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Încălcarea motorului pentru editorul de mesaje

    A început 14 octombrie 2026 la 12:28 UTC · 3m

    OutageIncident critic
    Componente afectate
    Messaging
    1. 14 octombrie 2026 la 12:28 UTCinvestigating

      Serviciul nostru de editori de mesaje se confruntă cu o pană majoră, ne pare rău pentru orice inconvenient.

    2. 14 octombrie 2026 la 12:29 UTCidentified

      Problema a fost identificată și se pune în aplicare o soluție.

    3. 14 octombrie 2026 la 12:29 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    4. 14 octombrie 2026 la 12:31 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Ieșire parțială cu conectare Single Sign-On

    A început 21 septembrie 2026 la 06:51 UTC · 1h 24m

    OutageIncident major
    Componente afectate
    Lyyti iOS applicationEvent WebsitesLyyti PortalLyyti Android applicationPulse EVS
    1. 21 septembrie 2026 la 06:51 UTCinvestigating

      În prezent investigăm această problemă.

    2. 21 septembrie 2026 la 07:36 UTCinvestigating

      Continuăm să investigăm această problemă.

    3. 21 septembrie 2026 la 08:08 UTCidentified

      Problema a fost identificată și se pune în aplicare o soluție.

    4. 21 septembrie 2026 la 08:15 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Perturbarea serviciilor de sprijin

    A început 16 septembrie 2026 la 08:44 UTC · 4h 18m

    OutageIncident major
    Componente afectate
    Lyyti Support
    1. 16 septembrie 2026 la 08:44 UTCinvestigating

      În prezent, avem o perturbare a serviciilor noastre de sprijin din cauza unei întreruperi cu furnizorul nostru de servicii. Puteți experimenta întârzieri în timpii de răspuns sau dificultăți în a ajunge la echipa noastră de sprijin prin toate canalele.

    2. 16 septembrie 2026 la 11:34 UTCmonitoring

      A fost implementat un fix și serviciile noastre de sprijin par să fie din nou disponibile. Rețineți că întârzierile și întreruperile pot încă să apară. Monitorizăm situaţia.

    3. 16 septembrie 2026 la 13:02 UTCresolved

      Serviciile de sprijin sunt pe deplin operaționale fără întreruperi.

    Traducere automată din actualizarea oficială a incidentului.

    Aspecte de livrare e-mail la adresele Microsoft 365

    A început 4 septembrie 2026 la 12:11 UTC · 1h 16m

    IssuesIncident minor
    Componente afectate
    Messaging
    1. 4 septembrie 2026 la 12:11 UTCidentified

      Datorită unei probleme globale în mediul Microsoft 365, ne confruntăm în prezent cu probleme de livrare de e-mail către adresele de e-mail găzduite de Microsoft. Monitorizăm situaţia.

    2. 4 septembrie 2026 la 13:27 UTCresolved

      Problema globală Microsoft 365 a fost rezolvată, iar livrarea prin e-mail a revenit la normal. Orice e-mail întârziat afectat de pană sunt în prezent resentimente.

    Traducere automată din actualizarea oficială a incidentului.

    Major outage

    A început 1 iulie 2026 la 07:06 UTC · 2h 20m

    OutageIncident major
    Componente afectate
    Lyyti iOS applicationAPI & IntegrationsEvent WebsitesLyyti registrationLyyti PortalLyyti Android applicationPulse EVSLyyti Support
    1. 1 iulie 2026 la 07:06 UTCinvestigating

      We are currently investigating this issue.

    2. 1 iulie 2026 la 07:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 iulie 2026 la 07:30 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 1 iulie 2026 la 07:48 UTCidentified

      We're currently experiencing unusual high amounts of traffic.

    5. 1 iulie 2026 la 08:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 1 iulie 2026 la 09:26 UTCresolved

      This incident has been resolved.

    7. 2 iulie 2026 la 10:12 UTCpostmortem

      **Status update: Service disruption on 1 July 2026** On Monday 2026-07-01, between 07:00 and 08:55 UTC, Lyyti experienced unavailability and degraded performance affecting Lyyti core, including Portal, registration pages, API, integrations and mobile apps. Due to unforeseen circumstances, a high-traffic registration event triggered multiple edge cases in our system, resulting in significantly higher than expected load on our servers, which in turn caused slowness and disruption to our normal services. This was more than a routine traffic spike, and our team worked throughout the incident to restore full service. As part of our post-mortem analysis, we have identified the underlying causes. We have since deployed fixes to mitigate the identified issues and prevent this from happening again. We apologize for the inconvenience caused by this outage. If you have any further questions regarding this incident, do not hesitate to contact us.

    Major Outage

    A început 16 iunie 2026 la 09:14 UTC · 43m

    OutageIncident critic
    Componente afectate
    Lyyti iOS applicationAPI & IntegrationsMessagingEvent WebsitesLyyti registrationLyyti PortalLyyti Android applicationPulse EVS
    1. 16 iunie 2026 la 09:14 UTCinvestigating

      We're currently investigating a major outage, no data is lost or corrupted.

    2. 16 iunie 2026 la 09:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 iunie 2026 la 09:57 UTCresolved

      This incident has been resolved.

    Issues with generating invoices

    A început 15 mai 2026 la 07:41 UTC · 47m

    IssuesIncident minor
    Componente afectate
    Lyyti registration
    1. 15 mai 2026 la 07:41 UTCinvestigating

      We are currently investigating this issue.

    2. 15 mai 2026 la 07:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15 mai 2026 la 07:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 15 mai 2026 la 08:28 UTCresolved

      This incident has been resolved.

    Issues with the email editor

    A început 30 aprilie 2026 la 09:44 UTC · 9m

    IssuesIncident minor
    Componente afectate
    MessagingLyyti Portal
    1. 30 aprilie 2026 la 09:44 UTCinvestigating

      We are currently investigating this issue.

    2. 30 aprilie 2026 la 09:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 aprilie 2026 la 09:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 aprilie 2026 la 09:53 UTCresolved

      This incident has been resolved.

    Partial outage with Support services

    A început 27 aprilie 2026 la 11:43 UTC · 1h 47m

    OutageIncident major
    Componente afectate
    Lyyti Support
    1. 27 aprilie 2026 la 11:43 UTCinvestigating

      We are currently investigating this issue.

    2. 27 aprilie 2026 la 12:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 aprilie 2026 la 13:30 UTCresolved

      This incident has been resolved.

    Knowledge base unavailable (Lyyti Portal is working as usual)

    A început 23 martie 2026 la 08:37 UTC · 3h 6m

    IssuesIncident minor
    Componente afectate
    Lyyti Support
    1. 23 martie 2026 la 08:37 UTCinvestigating

      We are currently experiencing issues with our knowledge base and Lyyti's help articles are therefore unavailable. We're investigating the issue and hope to resolve it quickly.

    2. 23 martie 2026 la 09:45 UTCinvestigating

      We are continuing to investigate this issue.

    3. 23 martie 2026 la 11:44 UTCresolved

      Knowledge base is available again!

    Issues with Material bank file uploads

    A început 18 martie 2026 la 07:47 UTC · 11m

    IssuesIncident minor
    Componente afectate
    Lyyti Portal
    1. 18 martie 2026 la 07:47 UTCinvestigating

      We are currently investigating this issue.

    2. 18 martie 2026 la 07:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 martie 2026 la 07:58 UTCresolved

      This incident has been resolved.

    Message statuses not reflected

    A început 20 februarie 2026 la 17:00 UTC · 2d 21h

    IssuesIncident minor
    1. 23 februarie 2026 la 13:55 UTCresolved

      Statuses for outbound email messages were not properly reflected in the messaging statistics in Lyyti Portal. The status update was out of order between Friday 18:50 UTC and Monday 13:25 UTC, and mail statuses updated during this time will unfortunately not be reflected in the messaging statistics in Lyyti Portal. Rest assured that the incident only concerns the visibility of message statuses. Email messages has been delivered as normal during the whole period of this incident. We are sorry for the inconvenience caused by this issue.

    Message statuses are not reflected properly

    A început 18 februarie 2026 la 12:53 UTC · 2h 46m

    IssuesIncident minor
    Componente afectate
    Messaging
    1. 18 februarie 2026 la 12:53 UTCinvestigating

      Since approximately 8:40 UTC today, statuses for outbound email messages are not properly reflected in the messaging statistics in Lyyti Portal. This causes all messages to be shown as 'sent' regardless of the actual status. In other words, statuses like 'opened', 'clicked', 'bounced', 'blocked', are not currently reflected for most messages sent today. Rest assured that messages are being delivered as normal, and the issue at hand only concerns the statistics and the visibility of statuses for specific messages. We are investigating the issue together with the email service provider, and we will let you know once the issue has been resolved.

    2. 18 februarie 2026 la 13:33 UTCmonitoring

      The cause for the issue with the statuses has been located and the issue has been resolved. Email status updates are currently flowing normally, but it will take a moment for the statuses for the last few hours to be updated within Lyyti. We are monitoring the situation and will close the incident once all statuses have been properly updated.

    3. 18 februarie 2026 la 15:39 UTCresolved

      Retroactive email statuses that had accumulated during the day have been updated, and statuses are updating in real-time as of approximately 14:05 UTC. This incident has been resolved.

    Support services are down

    A început 5 decembrie 2025 la 09:10 UTC · 15m

    OutageIncident critic
    Componente afectate
    Lyyti Support
    1. 5 decembrie 2025 la 09:10 UTCinvestigating

      Our support services are currently unavailable due to a major Cloudfare outage. We're monitoring the situation.

    2. 5 decembrie 2025 la 09:19 UTCmonitoring

      Our support services are slowly up and running again.

    3. 5 decembrie 2025 la 09:25 UTCresolved

      The incident has been resolved and our support services are up and running again.

    Lyyti modules inaccessible

    A început 7 noiembrie 2025 la 13:28 UTC · 33m

    OutageIncident major
    Componente afectate
    Event WebsitesPulse EVS
    1. 7 noiembrie 2025 la 13:28 UTCinvestigating

      We are currently investigating this issue.

    2. 7 noiembrie 2025 la 13:40 UTCidentified

      The initial root cause is still being investigated. An operational issue affecting a cluster compute node was identified and the node has been recreated. Service has been restored, and we are monitoring the cluster for full stability.

    3. 7 noiembrie 2025 la 13:55 UTCmonitoring

      The operational issue has been mitigated, and services are now reporting as operational. We are under a period of enhanced monitoring. A key cluster compute node, which was previously unavailable, has been successfully recreated and brought back online. We are now closely monitoring the stability and performance of the cluster. We continue to investigate the root cause of the initial compute node failure.

    4. 7 noiembrie 2025 la 14:01 UTCresolved

      This incident has been resolved.

    Issues with Event Websites and Pulse EVS

    A început 2 octombrie 2025 la 06:34 UTC · 35m

    OutageIncident critic
    Componente afectate
    Event WebsitesPulse EVS
    1. 2 octombrie 2025 la 06:34 UTCinvestigating

      We are currently investigating this issue.

    2. 2 octombrie 2025 la 06:37 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 octombrie 2025 la 06:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 octombrie 2025 la 07:09 UTCresolved

      This incident has been resolved.

    Delay in email send outs

    A început 30 septembrie 2025 la 10:28 UTC · 4h 21m

    IssuesIncident minor
    Componente afectate
    Messaging
    1. 30 septembrie 2025 la 10:28 UTCinvestigating

      We are currently experiencing a delay in email send outs. Messages will be delivered, but with a delay. We're currently investigating the issue with our email service provider.

    2. 30 septembrie 2025 la 11:24 UTCidentified

      The issue has been identified and a fix is being implemented by our email service provider.

    3. 30 septembrie 2025 la 14:49 UTCresolved

      This incident has been resolved.

    Modules backend unresponsive

    A început 11 septembrie 2025 la 08:45 UTC · 21m

    OutageIncident major
    Componente afectate
    Event WebsitesPulse EVS
    1. 11 septembrie 2025 la 08:45 UTCinvestigating

      We are currently investigating this issue.

    2. 11 septembrie 2025 la 08:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 septembrie 2025 la 09:06 UTCresolved

      This incident has been resolved.

    Intermittent unavailability of web services

    A început 12 august 2025 la 15:00 UTC · 0m

    OutageIncident major
    1. 14 august 2025 la 06:12 UTCresolved

      Due to abnormally high load on some production servers, our web services experienced an intermittent outage between 15:00-15:10 UTC. This resulted in momentary inability to access event registration pages and other web services. The underlying causes have been analyzed and fixes are being implemented to prevent similar outages from occurring in the future. We are sorry for the inconvenience caused by this outage.

    Major service outage

    A început 7 august 2025 la 10:21 UTC · 43m

    OutageIncident critic
    Componente afectate
    Lyyti iOS applicationAPI & IntegrationsMessagingEvent WebsitesLyyti registrationLyyti PortalLyyti Android applicationPulse EVSLyyti Support
    1. 7 august 2025 la 10:21 UTCinvestigating

      We are currently investigating this issue.

    2. 7 august 2025 la 10:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 august 2025 la 10:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 august 2025 la 11:03 UTCresolved

      This incident has been resolved. The root cause for the incident was related to code changes that were deployed into production by our production team. Despite being properly reviewed and approved, the code changes caused unforeseen issues under certain circumstances. As a result, there were issues accessing Lyyti's services between 10:00-10:23 UTC. We are sorry for the inconvenience caused by this outage.